---
title: 'Senior Product Manager (AI-native) at HRS'
canonical: 'https://feeny.ai/job/senior-product-manager-ai-native-hrs-ho-chi-minh-120qgtdk09qr'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Product Manager (AI-native) at HRS

- **Company:** HRS
- **Location:** Ho Chi Minh, Vietnam
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/hrs/2a12df1a-fc6a-434f-a238-cd96990f09ba

## Job description

HRS As a Company

HRS is a global technology company transforming the future of corporate travel. In a $600 billion global lodging and meetings market, inefficiencies are rampant—from frustrating traveler experiences caused by outdated check-in and payment systems to millions lost annually due to missing or non-compliant invoices that block VAT reclaim. With travel increasingly complex and fragmented, the opportunity for innovation is enormous.

With over 50 years of innovation, HRS is leading the change. By integrating cutting-edge technology across our Copilot and Connect platforms, HRS reinvents the way enterprises manage lodging, meetings, and workforce travel, serving Fortune 500 enterprises worldwide. By applying AI, data, and payments infrastructure, we solve problems that traditional travel, expense, and payment tools cannot — enabling unmatched efficiencies and strategic outcomes for customers globally.

## THE PRODUCT

Companion is a core element of HRS’s Connect platform. It provides travelers, meeting attendees, and workforce members with a omni-channel experience that manages on-the-go payments, compliance, and expenses. Powered by intelligent agents, it combines intuitiveness, personalization and compliance enforcement across the travel spend lifecycle, and solves for diverse enterprise use cases, from ancillary spend to events to crew.

## POSITION

We are seeking a Senior Product Manager for Companion to drive the expansion of the offering. In this role, you will report to VP Product and operate as part of a Product Trio with an Engineering Lead and Product Designer. Together, you will hold end-to-end accountability for discovery, delivery, and measurable business outcomes - translating strategy into execution while ensuring user adoption and enterprise customer value.

## CHALLENGE

As Senior Product Manager for Companion, you will:

- Own the product vision and roadmap, ensuring alignment with HRS’s platform strategy and enterprise customer needs.
- Champion the customer, keeping their pains and desired outcomes at the center of every decision and validating problems and solutions through continuous discovery.
- Be deeply engaged in execution, collaborating daily with Engineering and Design to ensure timely, high-quality deliveries that meet large enterprise B2B go-to-market cadences.
- Continuously mitigate risks, addressing value, viability, usability, and feasibility risks in every stage of discovery and delivery.
- Manage the full product lifecycle, from early concept and market validation through to production operations.
- Engage in co-creation, working with global enterprise customers, co-creation boards, and Marketing to ensure relevance, adoption, and strong go-to-market alignment.
- Ensure continuous platform value-add, surfacing and leveraging data insights that strengthen HRS’s corporate spend proposition for enterprises.
- Translate strategy into action, ensuring clear prioritization, outcome-driven backlogs, and cross-functional alignment.
- Track and steer outcomes, using adoption, retention, NPS, and operational efficiency metrics to drive continuous improvement.
- Model HRS leadership principles, showing customer focus, ownership, curiosity, and resilience to inspire your team and stakeholders.

## WHAT WE’RE LOOKING FOR

- 5+ years of Product Management experience in SaaS, FinTech, or TravelTech, ideally in B2B mobile wallet or payment solutions.
- Proven ability to integrate AI/LLM capabilities into user-facing product experiences.
- Hands-on experience in designing for omni-channel engagement (mobile-first, chat/social, web, and integrations into enterprise systems).
- Skilled in discovery methods, customer interviews, and PRFAQ writing.
- Strong execution skills: backlog ownership, discovery-to-delivery cycles, outcome-based prioritization.
- Data-driven decision-maker, with a track record of using adoption, retention, and Weekly Business Reviews on product metrics to shape roadmap decisions.
- Strategic agility to expand product into adjacent workflows and manage complex enterprise integrations.
- Demonstrated ability to collaborate in a Product Trio model and across cross-functional stakeholders.
- Strong plus: experience with expense management, invoicing, or ERP integrations, and familiarity with digital payments and compliance frameworks (VAT, tax, travel policy).
- Growth-oriented, outcome-focused mindset.
- Passion for reimagining enterprise offerings through AI.
- Collaborative leadership style, empowering teams to deliver measurable business outcomes.

## WHAT WE OFFER

- Competitive Pay: Attractive salary package with a 13th-month bonus and Reward bonus
- Hybrid Working Model: Embrace flexibility of working from both home and office that supports better work-life balance and boosts productivity
- Recognition That Matters: We celebrate your milestones with meaningful rewards and long-term commitment opportunities (after 2 years, 5 years, 10 years, etc. Of service)
- Comprehensive Benefits: Private health insurance for you and family member, plus full statutory coverage (social, health, unemployment)
- Time to Recharge: 18 days of paid leave per year, including sick days
- Continuous Growth: Dedicated learning budget, English classes, mentoring, and global workshop/business forum opportunities
- Support for Your Day-to-Day: Meal and parking allowances to keep life simple
- Culture That Empowers: Company trips, year-end celebrations, structured quarterly team bonding, culture activities for x-team collaboration — because strong teams drive meaningful outcomes
- Refer and Earn: Generous referral bonus for every successful hire you bring in

## About HRS

## Company Overview
- **One-liner**: HRS is a global technology platform that reimagines corporate lodging and meetings management through an AI-powered end-to-end SaaS solution.
- **Entity Type**: Private (Bootstrapped, owned by CEO Tobias Ragge)
- **Headquarters**: Cologne, Germany
- **Founded**: 1972
- **Founders**: Founded as a regional reservation service; current CEO and owner is Tobias Ragge

## Core Business
- **Primary Industry**: Corporate travel management (lodging and meetings), Fintech (payment solutions), Sustainability tech (Green Stay Initiative)
- **Target Customers**: B2B — Enterprise (Fortune 500), SMBs, and business travelers
- **Mission/Purpose**: "To reinvent the way business travelers can STAY, WORK and PAY" by challenging legacy structures and over-engineered ecosystems.

## Products & Services
- **[HRS Connect](https://corporate.hrs.com/)**: An all-in-one booking and procurement platform for lodging (transient, groups, longstay) and meetings. It connects to GDS, non-GDS, OTA, and direct inventory, automates rate filtering, rebooking, payment, and invoicing.
- **[HRS Copilot](https://corporate.hrs.com/)**: A patent-pending AI-powered assistant that provides real-time, data-driven recommendations to optimize savings, compliance, traveler satisfaction, and carbon emissions. Integrates with existing tech stacks and expense systems.
- **[HRS Green Stay](https://corporate.hrs.com/)**: An ISO 14067-certified initiative that provides science-based property-level data on water, waste, and energy consumption, enabling companies to report, reduce, and remove CO₂ emissions from hotel stays. HRS is a Climate Pledge signatory.
- **[HRS Payment Solutions](https://corporate.hrs.com/)**: Automated payment and invoicing tools that include VAT reclaim, line-item invoice data, and credit card rebate optimization.

## Market Standing
- **Valuation**: Not publicly available (privately held by CEO)
- **Key Metric**: Annual Revenue not disclosed; the company serves **35% of Fortune 500 companies** [corporate.hrs.com](https://corporate.hrs.com/).
- **Notable Investors/Partners**: HRS is privately owned. It partners with 200+ solutions (TMCs, OBTs, expense and payment systems). Strategic equity investment in Itelya for integrated payment solutions.
- **Growth Signals**:
    - Recognized among **Germany’s TOP 100 Most Innovative Companies** [corporate.hrs.com](https://corporate.hrs.com/about).
    - Member of the **Global Sustainable Tourism Council**.
    - **EcoVadis Bronze Medal** (top 35% globally) for sustainability management.
    - Operates in **30 markets** globally including London, Milan, Mumbai, New York, Paris, San Francisco, Seoul, Tokyo, and Sydney [jobs.hrs.com](https://jobs.hrs.com/content/Our-history/?locale=en_US).

## Competitive Advantages
- **Data-First Moat**: Their patented rate filter, automated rebooking, and Copilot AI generate unique, actionable data that creates lock-in with enterprise clients.
- **End-to-End Automation**: Unlike traditional TMCs, HRS offers a fully automated process from procurement to payment and reclaim, reducing manual work and delivering VAT rebates.
- **Sustainability Standard-Setting**: The Green Stay Initiative is a first-of-its-kind, science-based, ISO-certified tool that directly ties sustainability data into procurement decisions.
- **50-Year Heritage + Startup Agility**: Described as a "50-year-old start-up," they combine the stability of a mature company with the innovation culture of a tech firm.

## Strategic Focus
- **AI-First Transformation**: Deepening the role of Copilot to move from a booking tool to a strategic decision-making assistant for travel and procurement managers.
- **Fintech Expansion**: Integrating payment and invoicing deeper into the platform to create a unified "stay, work, pay" experience (e.g., investment in Itelya).
- **Net-Zero Leadership**: Pledging net-zero carbon emissions by 2040 (a decade ahead of the Paris Agreement) and scaling the Green Stay initiative globally.
- **Platform Convergence**: Unifying lodging, meetings, and longstay under a single, seamless interface to increase adoption and spend visibility.

## Why Work Here
- **Culture**: Described as a "tribe of Intrapreneurs" with a focus on entrepreneurship, passion, enthusiasm, and teaming. The CEO Tobias Ragge says: "Be a missionary, work hard, have fun, and make history" [jobs.hrs.com](https://jobs.hrs.com/content/Culture/?locale=en_US).
- **Diversity**: Over **850 employees** representing **57 nationalities**, with a strong emphasis on DEI (Diversity, Equity, Inclusion) [jobs.hrs.com](https://jobs.hrs.com/content/Culture/?locale=en_US).
- **Remote/Hybrid Policy**: Not explicitly stated as fully remote. The company operates from 30+ global markets (Cologne HQ, London, New York, San Francisco, etc.), suggesting a hybrid or in-office collaborative environment depending on role.
- **Perks & Engineering Culture**:
    - Ranked among Germany’s TOP 100 most innovative companies, indicating strong R&D and engineering investment.
    - Culture of "learning from failure and scaling through operational excellence."
    - Opportunity to work on cutting-edge AI, fintech, and sustainability solutions at a global scale.
    - Young, agile environment with a 50-year history of stability.

## Sources
1. [corporate.hrs.com](https://corporate.hrs.com/) – Official corporate site (products, mission, partners)
2. [corporate.hrs.com/about](https://corporate.hrs.com/about) – About page (history, leadership, sustainability, DEI)
3. [jobs.hrs.com](https://jobs.hrs.com/content/Culture/?locale=en_US) – Culture and careers page
4. [jobs.hrs.com](https://jobs.hrs.com/content/Our-history/?locale=en_US) – History & team success factors
5. [jobs.ashbyhq.com/hrs](https://jobs.ashbyhq.com/hrs) – Official careers portal (Ashby)

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