---
title: 'Senior Product Manager at Bikky'
canonical: 'https://feeny.ai/job/senior-product-manager-bikky-new-york-tmqwc5fp08k7'
type: 'job'
last_seen: '2026-09-17'
---

# Senior Product Manager at Bikky

- **Company:** Bikky
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.gem.com/bikky/am9icG9zdDqF5UIuQD12w6qWcaMGliwW

## Job description

## About Bikky

Restaurants are the heart of our communities - where we go to celebrate life's memorable moments with those we love, and find comfort and familiarity in the world. But while the digital and data revolutions have transformed other parts of commerce and hospitality, restaurants haven't had the same opportunity. The result has been an industry that's - on average - had their profit margins shrink by 5x over the past 20 years.

Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world. We believe that data can fundamentally transform the economic model of the entire restaurant industry - producing better businesses, more jobs, and stronger communities.

Bikky is based in New York City and has raised over $26 million in funding to date, most recently with a Series B in 2026. We're proud to support thousands of restaurant locations across the U.S., from nationally recognized brands like Bojangles, Dave's Hot Chicken, and Long John Silver's to iconic New York City brands and neighborhood staples like Avo, Dig Inn, Naya, and Westville.

## About the Role

We're looking for our first Product Manager at Bikky. Reporting to our co-founder and CTO, your job will be to help us build exceptional products.

For five years, we've built our data products without a dedicated product manager. Our engineers and designers have played a big role in shaping what we build, and our data analysts have often owned decisions within their areas. It's worked well for us, but as the company and our platform have grown, we need someone whose full-time focus is bringing those pieces together and driving things forward.

As our first PM, you'll take on a meaningful portion of the product work our co-founder owns today and work directly with him to set priorities and make decisions. You'll identify the highest-leverage opportunities, develop the strategy around them, and work closely with customers, engineers, and designers to build them out.

You'll have a high degree of autonomy, with the support of a team that is already deeply involved in building the product. You'll also have the opportunity to help establish how product is done at Bikky as we continue to grow.

This is a role for someone who wants to have a meaningful say in what we build and why.

## What You'll Do

- Drive decisions on products currently being built. Research questions, come forth with data-backed recommendations, and ensure decisions get followed through and shipped. You'll bring clarity and conviction where teams currently spin their wheels.
- Lead net-new product development. We have broad new domains we want to pursue that need dedicated research, care, and thought - customer conversations, stakeholder management, and eventual development. You’ll run the full process on these new domains; from research to build completion.
- Refine current products based on customer needs. Synthesize customer feedback and needs, including in areas outside our current focus, and scale that process across unstaffed domains within the product.
- Own product operations. We ship constantly, and people need to be trained and informed. You'll be the communication vehicle that makes sure the right people know what's changing.
- Support go-to-market. Help drive adoption of new and existing products, working closely with our commercial teams.

The scope will evolve. At its core, this is about being deeply aware of what customers care about and making sure we're delivering the most possible value - from expanding into new products, to maximizing the value of existing ones, to running exceptionally in new markets.

## What We're Looking For

- Experience with data products - much of our product work is fundamentally data work, and our products are data products
- A proven track record of having built and shipped something real that people actually use
- Strong taste, judgment, and intelligence - the kind of person who can be trusted to make high-leverage decisions with limited hand-holding
- B2B product experience, ideally at a company that scaled from Series A through Series C
- A trusted, respected operator who can build high trust quickly and pave the path toward owning meaningful domains

## About Bikky

## Company Overview
- **One-liner**: Bikky is a customer data platform (CDP) built exclusively for multi-unit restaurant brands, enabling them to unify data from across their operations to drive marketing, menu, and guest experience decisions.
- **Entity Type**: Private (Venture-backed; $18.3M total funding)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Abhinav Kapur (CEO), John Lucas (CTO), Chris Thompson (Head of Revenue)

## Core Business
- **Primary Industry**: Customer Data Platform (CDP) / Restaurant Technology / Marketing Analytics
- **Target Customers**: B2B — specifically large, multi-unit restaurant brands (e.g., Bojangles, MOD Pizza, Dave’s Hot Chicken, Long John Silver’s)
- **Mission/Purpose**: To provide restaurants with the same powerful analytical tools and data insights as the largest, most sophisticated businesses in the world.

## Products & Services
- **[Bikky CDP Platform]**: A SaaS platform that unifies data from POS systems, online ordering, payment processors, and loyalty programs to build a single source of truth for guest data. Key features include:
  - **Guest Profiles** – unified customer view across all channels
  - **Guest Lifecycle Tracking** – manage acquisition, retention, and reactivation
  - **Menu Analysis** – measure performance of menu items and pricing
  - **Marketing Automation** – segment audiences and trigger personalized campaigns
  - **Reporting & Dashboards** – real-time, data-driven insights for C-suite to marketing teams

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric – Total Funding**: $18.3 million (across 6 rounds)
- **Key Metric – Annual Revenue**: $2.9 million (estimated)
- **Key Metric – Scale**: Platform processes **$30 billion** in annual transactions, covers **5,000+ locations**, and tracks **320 million guests**
- **Notable Investors**: Equal Ventures (lead), Gutter Capital (lead), with participation from others across seed and pre-seed rounds
- **Growth Signals**:
  - Employee headcount grew **26.1% YoY** (+12 people) to 41 employees
  - LinkedIn followers grew **46.5% year-over-year**
  - Trusted by major national restaurant brands (Bojangles, MOD Pizza, Dave’s Hot Chicken, Long John Silver’s)
  - Revenue of $2.9M with $18.3M in funding indicates strong product-market fit and runway

## Competitive Advantages
- **Restaurant-Exclusive Focus**: Unlike horizontal CDPs (e.g., Segment, mParticle), Bikky is purpose-built for the unique data challenges and workflows of multi-unit restaurant operators.
- **Deep Integrations**: Connects with all major in-store and off-premise channels (POS, online ordering, loyalty, payments) out of the box, reducing implementation time.
- **End-to-End Guest Intelligence**: Bridges the gap between raw transaction data and actionable marketing/menu decisions, enabling brands to measure the ROI of every decision on guest behavior and lifetime value.

## Strategic Focus
- **Product Expansion**: Continuing to deepen integrations and analytics capabilities for the restaurant vertical.
- **Customer Acquisition**: Scaling the customer base beyond current ~5,000 locations by targeting more large, multi-unit chains in the U.S.
- **Talent Growth**: Actively hiring for senior product, engineering, and customer success roles to support product development and customer retention.

## Why Work Here
- **High-Impact Startup**: Join a small, growing team (41 people) where individual contributions have outsized impact on the product and company trajectory.
- **Culture & Values**: The company emphasizes a culture of “data and a whole lot of empathy,” focusing on both quantitative rigor and user-centric design.
- **Compensation & Perks**: Rated **4.5/5.0** on employer review sites; offers **company equity**, **401(k)**, **dental/health insurance**, **FSA**, **generous PTO**, paid holidays, and paid sick days.
- **Work Model**: **Hybrid** — employees in New York City work from the office 2-3 days per week, with flexibility. Remote program available.
- **Engineering Culture**: Building a complex data platform that integrates with multiple third-party systems (POS, payment, loyalty) — strong opportunity for engineers interested in data pipelines, APIs, and real-time analytics at scale.
- **Current Openings (as of search)**: Senior Software Engineer, Senior Product Designer, Director of Customer Success — all based in New York City.

## Sources
1. [LinkedIn – Bikky](https://linkedin.com/company/bikky-inc)
2. [Bikky About Us](https://bikky.com/about-us)
3. [Bikky Careers](https://www.bikky.com/careers)
4. [Gem Jobs – Bikky](https://jobs.gem.com/bikky)
5. [Built In NYC – Bikky](https://builtin.com/company/bikky)

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