--- title: 'Senior Product Manager at Brightline' canonical: 'https://feeny.ai/job/senior-product-manager-brightline-remote-vcfcfn0amtbf' type: 'job' last_seen: '2026-11-09' --- # Senior Product Manager at Brightline - **Company:** Brightline - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.ashbyhq.com/hellobrightline/85cf0b69-7e1f-46dd-a27b-d22cbf1a5a94 ## Job description Brightline is redefining what pediatric behavioral health care looks like for families across the country, and we're looking for the Senior Product Manager who will bring that vision to life. This role owns product direction and delivery for a defined area, starting with clinical operations, internal tools, and partner integrations. You'll take on important business problems, work closely with Engineering, Design, Clinical, Operations, Growth, and Data, and be accountable for the outcomes in the area you own. ## Why This Role Every hour a clinician spends working around a clunky process is an hour they aren't spending with a family. This role starts there: improving how our clinical and operations teams work and how our systems connect with partners, so our teams can serve more families without adding unnecessary work or cost. Over time, your scope may grow to include the member and caregiver experience, engagement, and growth. We want someone who can figure out which problems are worth solving, make practical tradeoffs, and measure whether the solutions are working. Experience using AI and automation to improve workflows is important, but the outcome matters more than the technology. ## Responsibilities Product Direction and Discovery - Own product direction and delivery for your area, starting with clinical operations, internal tools, and partner integrations - Spend time with clinicians, care teams, members, and operations staff to understand problems before deciding what to build - Set priorities and a clear roadmap, making tradeoffs based on member needs, clinical quality, business value, effort, and risk - Evaluate build versus buy options, vendors, and integrations, and work with partners through launch and ongoing improvement Delivery and Adoption - Improve workflows and tools that help teams serve more families without adding unnecessary work or cost - Find practical uses for AI, automation, and data, with attention to reliability, privacy, and clinical safety - Work with Engineering, Design, Clinical, Operations, Growth, and Data to deliver products and drive adoption - Communicate decisions and risks clearly and keep partner teams aligned Measurement and Learning - Define a small set of measures for your area, such as clinician capacity, cost to serve, conversion, engagement, reliability, or member experience, and own the results - Use research, analytics, and feedback to learn what is working and change course when needed ## Requirements - 5+ years of product management experience, preferably in healthcare or health technology - Track record of owning a product area and its outcomes from problem definition through launch, adoption, and measurement - Hands-on experience with internal tools, operational workflows, or partner and vendor integrations - Strong product discovery skills and sound judgment about what to build, what not to build, and why - Ability to connect product decisions to business outcomes, including growth, clinician productivity, cost, and member experience - Comfort working with data, product analytics, and experimentation - Practical experience using AI or automation to improve a product or workflow - Clear communication, good follow-through, and comfort working in a growing company where priorities can change - Comfort working with data, product analytics, and experimentation, SQL experience is a plus - Hands-on experience with internal tools, operational workflows, or partner and vendor integrations; experience across both internal tools and third-party integrations is preferred ## Benefits, Perks & Stipends We invest in our people with a comprehensive benefits package designed to support your health, your family, and your life outside of work: - Health coverage: Medical, Dental, and Vision insurance, plus Long-Term Disability, Life Insurance, a Flexible Spending Account, and a 401(k) - Time to recharge: 12 Company Holidays, Floating Holidays, and Paid Time Off — plus a company-wide Holiday Shutdown between Christmas and New Year's, so you can truly unplug knowing your teammates are offline too - Growing your family: Parental Leave to be present for what matters most - Perks & stipends: Health and Wellness Stipend, Home Office Reimbursement, License Maintenance Reimbursement, Commuter Benefits, and Professional Development Reimbursement to support how and where you do your best work At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. Depending on the position, total compensation packages are dynamically structured and may include a combination of cash salary, equity, benefits, wellbeing, and professional opportunity. Compensation for this role varies based on geographic location and market data. Final compensation will be determined by factors including location, skills, experience, and internal equity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range is $140,000 to $170,000. Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to: - building a future where all families can access inclusive, high-quality care - creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive - systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems - ensuring that every employee, candidate, client, and family we serve is valued and respected ## About Brightline Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors - in alignment with our [standards of care](https://www.brightline.com/about-us/clinical-careers/). Founded in 2019, Brightline has delivered care to tens of thousands of families with [industry-leading results](http://brightline.com/employers). We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT. ## About Brightline ## Company Overview - **One-liner**: Brightline delivers virtual and in-person behavioral and mental health care for children, teens, and their families, combining clinical expertise with technology. - **Entity Type**: Private (Funded: Series C) - **Headquarters**: San Mateo, California, United States - **Founded**: 2019 - **Founders**: Naomi Allen ## Core Business - Primary industry/industries: Pediatric & Family Mental Health Care, Digital Health - Target customers: Families with children and teens up to age 18, employers, health plans (B2C and B2B) - Mission or purpose statement: "We transform the lives of kids, teens and families by delivering mental health care that works — powered by people and amplified by technology." [hellobrightline.com](https://www.hellobrightline.com/about-us/our-culture/) ## Products & Services - **Brightline (Core Offering)**: An award-winning therapy and psychiatry practice offering diagnostic evaluation, individual therapy, psychiatry, medication management, and psychological testing. Services are delivered both virtually and in-person (clinics in NY) to treat conditions like anxiety, OCD, ADHD, and disruptive behaviors. [linkedin.com](https://www.linkedin.com/company/hellobrightline) - **BrightLife Kids (CalHOPE Program)**: Launched in 2024 in partnership with the state of California. Provides free, online behavioral health coaching, tools, and resources to hundreds of thousands of California families and kids up to age 12. [linkedin.com](https://www.linkedin.com/company/hellobrightline) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$212.0M** (Annual Revenue estimated at $5.2M) [linkedin.com](https://www.linkedin.com/company/hellobrightline) - **Notable Investors/Partners**: Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, Oak HC/FT, Threshold, Silicon Valley Bank. [linkedin.com](https://www.linkedin.com/company/hellobrightline) - **Growth Signals**: Headcount has grown **+18.2% year-over-year** to 142 employees. The launch of the BrightLife Kids program with California represents a major public-sector partnership. The company has won numerous awards including "Best Overall Mental Health Solution" (2025) and "Entrepreneur of the Year, Bay Area" (2024). [hellobrightline.com](https://www.hellobrightline.com/about-us/) ## Competitive Advantages - **Specialized Focus**: Entirely dedicated to pediatric and family mental health (kids, teens, and parents), differentiating them from general mental health platforms. - **Integrated Care Model**: Combines in-person clinics with a robust virtual platform and coaching, creating a continuum of care. - **Strong Institutional Backing**: Backed by major healthcare systems (Boston Children’s, Northwell) and top-tier VCs (Google Ventures, KKR), providing credibility and strategic partnerships. - **Public Sector Win**: The California BrightLife Kids partnership demonstrates the ability to scale and operate at a state-wide level. ## Strategic Focus - **Scaling Access**: Expanding their reach through large-scale partnerships with health plans and state governments (e.g., California). - **Clinical Excellence**: Continuing to invest in evidence-based care and hiring top clinical talent. - **Tech-Enabled Delivery**: Using their digital platform to manage care, provide resources, and support parents, making care more accessible and efficient. ## Why Work Here - **Mission-Driven Work**: Employees are directly contributing to solving the pediatric mental health crisis, a deeply meaningful and impactful mission. - **Culture & Values**: The company emphasizes a culture built on **Intentional Kindness**, **Impactful Bravery**, **Active Curiosity**, and **Purposeful Grit**. They are committed to Diversity, Equity, Inclusion, and Belonging. [hellobrightline.com](https://www.hellobrightline.com/about-us/our-culture/) - **Work Environment**: Offers a mix of remote, hybrid, and on-site roles depending on the position (e.g., clinical roles in NY are often hybrid/on-site, while other roles may be remote). - **Perks**: Includes a mental health & wellness stipend and a supportive corporate culture focused on employee well-being. [hellobrightline.com](https://www.hellobrightline.com/about-us/careers/) - **Growth Trajectory**: As a well-funded growth-stage company with a strong headcount increase, there are opportunities for career advancement. ## Sources 1. [hellobrightline.com - About Us](https://www.hellobrightline.com/about-us/) 2. [hellobrightline.com - Our Culture](https://www.hellobrightline.com/about-us/our-culture/) 3. [hellobrightline.com - Careers](https://www.hellobrightline.com/about-us/careers/) 4. [linkedin.com - Brightline Company Page](https://www.linkedin.com/company/hellobrightline) ## Other roles at Brightline - [Behavioral Health Coach](https://feeny.ai/job/behavioral-health-coach-brightline-remote-an9q6q1e9fec) - [Licensed Clinical Therapist](https://feeny.ai/job/licensed-clinical-therapist-brightline-staten-island-3519abj90sqk) — Staten Island, NY - [Licensed Clinical Therapist](https://feeny.ai/job/licensed-clinical-therapist-brightline-suffolk-county-xyscmndyjt27) — Suffolk County, NY - [Licensed Clinical Therapist](https://feeny.ai/job/licensed-clinical-therapist-brightline-queens-rf04a3advvg7) — Queens, NY - [Licensed Clinical Therapist](https://feeny.ai/job/licensed-clinical-therapist-brightline-rockland-county-s1dfqn5acdse) — Rockland County, NY - [Licensed Clinical Psychologist](https://feeny.ai/job/licensed-clinical-psychologist-brightline-albany-65pt5ee38ny7) — Albany, NY - [Community Engagement Lead (BrightLife Kids - SF Bay Area)](https://feeny.ai/job/community-engagement-lead-brightlife-kids-sf-bay-area-brightline-san-francisco-mt4an5cfremf) — San Francisco, CA - [Psychiatric Nurse Practitioner (PMHNP-BC) Talent Pool, Upcoming Opportunities](https://feeny.ai/job/psychiatric-nurse-practitioner-pmhnp-bc-talent-pool-upcoming-opportunities-z2te12gxfd2z) — New York, NY - [Licensed Clinical Therapist (New York/ Hybrid - FT) Talent Pool, Upcoming Opportunities](https://feeny.ai/job/licensed-clinical-therapist-new-york-hybrid-ft-talent-pool-upcoming-xdr8c5f8mdmq) — New York, NY - [Licensed Clinical Psychologist (New York/ On Site) Talent Pool, Upcoming Opportunities](https://feeny.ai/job/licensed-clinical-psychologist-new-york-on-site-talent-pool-upcoming-0xj7135jj5b5) — New York, NY