---
title: 'Senior Product Manager at Broccoli AI'
canonical: 'https://feeny.ai/job/senior-product-manager-broccoli-ai-san-francisco-hjm4z6at5n11'
type: 'job'
last_seen: '2026-09-14'
---

# Senior Product Manager at Broccoli AI

- **Company:** Broccoli AI
- **Location:** San Francisco, CA
- **Compensation:** $180k–$243k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-11
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/broccoli/5725cc57-a860-40db-b095-d3f0ad2276a1/application

**Skills:** Product Management, AI Agent Development, Product Strategy, Prioritization, Specification Writing, Go-to-Market Strategy, Metrics Definition, B2B Startup Experience, Home Services Industry Knowledge, Field Service Management Experience

> The Senior Product Manager will shape product strategy, prioritize features, and manage product launches for Broccoli AI's AI operating system for home service businesses. This role involves deep customer engagement, defining specs and mockups, and coordinating with cross-functional teams to drive successful product...

## Job description

## About Broccoli AI

We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work. We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:

- Hundreds of contractors use Broccoli to run their front office
- We’ve grown from $0 → millions in ARR in under a year
- We’re trusted by both single-location operators and the largest PE-backed roll-ups
- Raised $25M+ from Khosla Ventures and YC

## The role

This is one of the highest-impact roles at Broccoli. In this role, you'll shape what we build, in what order, and how successful the rollouts are. Broccoli is at an exciting growth stage with constant product tradeoffs. New products to build. A steady stream of feature requests from existing customers. Two different customer profiles: enterprise operators and independent SMBs. Plus rapid expansion into new verticals within home services. Every week involves hard calls about what gets built and what doesn't. You'll own those calls day-to-day and help the founders make the bigger strategic ones. When something ships, you own the rollout to customers, the CS team, and the sales team, plus the metrics and the honest answer to whether it actually worked. We are especially looking for someone who can do two things well. First: get deep into our customers' businesses. We build with design partners, embedding with their teams and truly understanding their businesses. We prioritize based on which AI agents will have the biggest P&L impact for them. Second: know what's possible with AI. Customers ask for what they've seen SaaS products do. You should be building toward what AI makes possible, which is almost always something far better than what anyone thought to request.

## What you'll own

- Prioritization manage tradeoffs across new products, feature requests, enterprise vs. SMB needs, and expanding verticals; give the team a clear, defensible view of what's most important and why
- Founder leverage bring enough structure and insight to strategic conversations that the founders can make faster, better decisions on the hard calls
- Specs and mockups write specs built around the "why" and produce basic mockups that give engineering enough to move fast
- Launch and go-to-market coordinate with customer success, sales, and marketing when features ship; ensuring the right enablement, release notes, and customer comms are in place
- Metrics define what success looks like for every feature, ensure the right things get tracked, and review outcomes after every launch
- AI PM agent build and leverage an agent that ingests tickets, call transcripts, Linear, and product metrics and surfaces what matters most, so your time goes to synthesis and judgment, not information gathering

Who we're looking for Must-haves

- High-agency: you bring structure to ambiguity, move without being told, and own outcomes end to end
- Strong business judgment: you get to the real need underneath a customer request and prioritize based on P&L impact, not loudest voice
- AI-first: you default to asking what's now possible, not what's been done before, and you've built agents or AI-powered workflows yourself
- Excited to work in-office five days a week to collaborate closely with the founders and the team

Strong plus

- Former founder, or a PM who has operated like one: you've made calls with incomplete information, owned outcomes, and stayed close to customers throughout
- Experience at a high-growth B2B startup (Series A to C)
- Home services or field service management experience

Not a fit

- PM experience primarily in process management, stakeholder alignment, or sprint facilitation
- Never owned a product outcome end to end

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.

## About Broccoli AI

## Company Overview
- **One-liner**: Broccoli AI builds an AI-native operating system for home service businesses, using voice agents to automate customer service, scheduling, and revenue operations for plumbing, HVAC, and electrical contractors.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: AJ Jain (CEO) and Aditya Ketkar (CTO)

## Core Business
- **Primary industry/industries**: Home Services Technology, Artificial Intelligence, Customer Service Automation
- **Target customers**: B2B — plumbing, HVAC, and electrical contractors (from single-location operators to PE-backed roll-ups)
- **Mission or purpose statement**: "To democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve."

## Products & Services
- **AI Voice Agents**: AI-powered phone agents that answer every call 24/7, book jobs in real time, and provide empathetic customer support for trades businesses. Type: AI Agent / SaaS.
- **Revenue Automation (Outbound & Follow-ups)**: Automated outbound calling and follow-up sequences to drive more revenue for contractors. Type: AI Agent / SaaS.
- **Operations Automation**: AI agents that handle scheduling, dispatch, and alerting for emergencies, integrated with systems like ServiceTitan. Type: AI Agent / SaaS.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Raised $25M+ in Series A funding led by Khosla Ventures, with participation from Y Combinator (Winter 2022 batch). [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai/jobs)
- **Notable Investors/Partners**: Khosla Ventures (lead, Series A), Y Combinator (W22 batch), Gustaf Alstromer (YC partner).
- **Growth Signals**: Grew from 0 to 800+ contractors in under 2 years; grew from $0 to millions in ARR in under a year; headcount grew 272.7% year-over-year to 31 employees; 22 active job postings (monthly job postings up 46.7%, yearly up 2,100%). [linkedin.com](https://www.linkedin.com/company/broccoli-com)

## Competitive Advantages
- **Deep vertical focus**: Built specifically for trades (plumbing, HVAC, electrical) rather than a generic AI voice agent, allowing for industry-specific workflows and integrations (e.g., ServiceTitan).
- **Founder-market fit**: Founders spent 9 years working together and went door-to-door meeting 100+ contractors to understand the market before building, leading to a product that truly fits the workflow.
- **Rapid traction**: Grew from 0 to 800+ contractors and from $0 to millions in ARR in under a year, indicating strong product-market fit.
- **Full-stack automation**: Unlike point solutions that only handle calls, Broccoli automates the entire front office (calls, scheduling, dispatch, follow-ups, marketing) in one platform.

## Strategic Focus
- **Scale the contractor base**: Continue onboarding plumbing, HVAC, and electrical businesses, targeting both single-location operators and large PE-backed roll-ups.
- **Deepen the operating system**: Expand automation beyond voice to cover the full workflow of home service businesses (scheduling, dispatch, marketing, operations).
- **Expand into new verticals**: The company is hiring for a "Strategy & Operations Lead, New Verticals," indicating plans to expand beyond the core trades.
- **Hire aggressively**: With 22 open positions and massive job posting growth, the company is in a major scaling phase across engineering, sales, marketing, and operations.

## Why Work Here
- **High-growth environment**: The company is growing extremely fast (272.7% headcount growth YoY, millions in ARR in under a year), offering employees the chance to have outsized impact in a rocket ship.
- **Founder-led with strong pedigree**: Founders AJ Jain and Aditya Ketkar have worked together for 9+ years, have backgrounds at Adobe and Microsoft, and are backed by top-tier investors (Khosla Ventures, Y Combinator). [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai)
- **Culture of deep customer empathy**: The company was built by going door-to-door and meeting 100+ contractors, and that customer-first ethos permeates the engineering and product culture.
- **Work policy**: Hybrid/In-Office — the company has two offices in San Francisco (300 Brannan St) and roles are listed as "Hybrid" or "In-Office" on Built In. [builtin.com](https://builtin.com/company/broccoli-ai)
- **Notable perks**: Backed by top-tier VCs (Khosla, YC); opportunity to work on a high-impact AI product that directly helps small businesses; fast-paced environment with significant ownership.
- **Engineering culture**: Heavy emphasis on AI and full-stack engineering; the team is building a complex, real-time voice AI system integrated with legacy field service software. Open roles include Staff Software Engineer, Director of Engineering, and Senior Product Manager. [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai/jobs)

## Sources
1. [broccoli.com](https://www.broccoli.com/)
2. [linkedin.com](https://www.linkedin.com/company/broccoli-com)
3. [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai)
4. [ycombinator.com - Jobs](https://www.ycombinator.com/companies/broccoli-ai/jobs)
5. [builtin.com](https://builtin.com/company/broccoli-ai)

## Other roles at Broccoli AI

- [People Operations Associate / Executive](https://feeny.ai/job/people-operations-associate-executive-broccoli-ai-bengaluru-hd64w05367s6) — Bengaluru, India
- [Webflow Designer (Contractor)](https://feeny.ai/job/webflow-designer-contractor-broccoli-ai-san-francisco-rqjpptvbfaxs) — San Francisco, CA
- [Office Manager (SF)](https://feeny.ai/job/office-manager-sf-broccoli-ai-san-francisco-zdx0kagdg281) — San Francisco, CA
- [People Operations Coordinator](https://feeny.ai/job/people-operations-coordinator-broccoli-ai-san-francisco-hdkmvwjfatnk) — San Francisco, CA
- [Director of Technical Success](https://feeny.ai/job/director-of-technical-success-broccoli-ai-lehi-jx3vwews73k9) — Lehi, UT
- [Office Manager (Lehi, Utah)](https://feeny.ai/job/office-manager-lehi-utah-broccoli-ai-lehi-a2x3x6pbczz9) — Lehi, UT
- [AI Tech Support (Early Shift)](https://feeny.ai/job/ai-tech-support-early-shift-broccoli-ai-lehi-gjjht29nnr4m) — Lehi, UT
- [Executive Assistant](https://feeny.ai/job/executive-assistant-broccoli-ai-san-francisco-qtd34hqz4gv7) — San Francisco, CA
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-broccoli-ai-san-francisco-qgadcs18hc7n) — San Francisco, CA
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-broccoli-ai-lehi-ka8rvb51svwq) — Lehi, UT