--- title: 'Senior Product Manager - Checkout Experience at Alma' canonical: 'https://feeny.ai/job/senior-product-manager-checkout-experience-alma-paris-er6cx7ctn1r0' type: 'job' last_seen: '2026-10-31' --- # Senior Product Manager - Checkout Experience at Alma - **Company:** Alma - **Location:** Paris, France - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-10-31 - **Apply:** https://job-boards.eu.greenhouse.io/alma31/jobs/5017276101 ## Job description 🧡 About Alma At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 400+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! 👐 About the team You will join the Checkout Experience squad within Alma’s Consumer Tribe, reporting to [Tetiana](https://www.linkedin.com/in/tetianavorgul/), Group Product Manager. The squad is composed of an Engineering Manager and several Software Engineers, and works on key parts of Alma’s consumer checkout experience across online and in-store journeys. As a Senior Product Manager, you will join as an individual contributor and take ownership of strategic product topics spanning checkout conversion, account creation and identity verification. You will work at the intersection of consumer experience, merchant needs, business performance and regulatory requirements. This position is a permanent contract (CDI) based in Paris with a hybrid working model. 💼 About the job - Make checkout simpler and more effective: Own and improve Alma’s checkout experience across e-commerce and in-store journeys, reducing friction and supporting conversion. - Turn complexity into trusted experiences: Own account creation and identity verification journeys, integrating KYC and CCD2 requirements into clear and seamless customer flows. - Test, learn and repeat: Use funnel analysis, customer insights and experimentation to identify opportunities, measure impact and continuously improve the product. - Make it happen together: Work with cross-functional stakeholders to prioritize the roadmap and balance consumer, merchant, business, risk and compliance needs. 🧰 You will work with - Slack for day-to-day cross-functional communication - Notion for product documentation, briefs and roadmaps - Linear for backlog and delivery tracking - Figma for product design - Metabase and Looker for data analytics 🧩 About you To succeed in this job - You have proven experience as a Product Manager working on checkout, e-commerce, payments or another high-volume consumer transaction experience. - You understand conversion funnels and experimentation, and are comfortable using data to identify opportunities, define success metrics and prioritize initiatives. - You can turn complex customer needs, business constraints and regulatory requirements into simple, intuitive product experiences. - You demonstrate strong ownership, structured problem-solving and effective cross-functional collaboration, while using AI tools to improve your product work. And it will be nice if you... - Have experience with account creation, identity verification, authentication, KYC or fraud prevention. - Have built products in regulated environments, ideally within payments, BNPL, lending, consumer finance or another financial services context. - Have worked on in-store, POS or omnichannel experiences. - Have experience with European markets or an interest in emerging purchase journeys, including agentic commerce and AI-assisted transactions. Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. 🧘 What's in it for you If you join, you will be able to grow and impact on: 1. Drive checkout conversion across channels - Own Alma’s e-commerce and in-store checkout roadmap, optimizing conversion and user experience. - Analyze funnels, run experiments, and use data and user feedback to drive continuous improvement. - Balance consumer needs, merchant priorities, business performance, and risk and compliance. - Define success metrics and shape checkout and payment experiences for agentic commerce. 1. Own account creation and identity verification - Optimize account creation and ID verification for speed, simplicity, and conversion. - Reduce friction through data reuse, digital identity, and returning-customer recognition. - Adapt journeys to local European markets and partner with Compliance, Legal, and Risk to meet KYC and CCD2 requirements. 🤑 Compensation & benefits - Competitive salary based on 12 months - Profit-sharing and employee savings plan - Health insurance: 100% covered by Alma including family package - Disability insurance: 100% covered by Alma - Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities - Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. - Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) - Meal vouchers: €10/day, 50% covered by Alma - Mental health: free access to MindDay platform - Paid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts) - Access to our Learning & Development Platform - 2 weeks of full remote possible per year in summer 🎯 Interview Process - Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. - Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. - Case study presentation with 2 team members (ideally in house) to assess your practical knowledge. - A coffee chat to further assess your skills and team fit. - References check. 🌍 Diversity & Inclusion At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs. ## About Alma ## Company Overview - **One-liner**: Alma simplifies access to high-quality, affordable mental health care by making it easy and financially rewarding for therapists to accept insurance and manage their practices. - **Entity Type**: Private (Acquired) – acquired by Spring Health in January 2026 - **Headquarters**: Brooklyn, New York, United States - **Founded**: 2018 - **Founders**: Not publicly disclosed in available sources ## Core Business - **Primary industry/industries**: Mental Health Care, Health Tech - **Target customers**: B2B (therapists, health plans) and B2C (individuals seeking therapy) - **Mission or purpose statement**: “Simplify access to high-quality, affordable mental health care.” ## Products & Services - **Alma Membership**: A subscription-based platform for therapists that includes lead generation via a personalized matching service and online directory, telemedicine software, billing, scheduling, insurance support, training, and education ([helloalma.com](https://helloalma.com/), [cbinsights.com](https://www.cbinsights.com/company/alma-2)). - **Free Therapist Directory**: A public directory where individuals can search for therapists who accept their insurance, with a typical cost of $20 per session for insured clients ([helloalma.com](https://helloalma.com/)). ## Market Standing - **Valuation/Market Cap**: Not disclosed (acquired by Spring Health; terms not public) - **Key Metric**: Total funding raised – $220.5M (or $222.03M per CB Insights) across Seed, Series A, B, C, and D rounds ([linkedin.com](https://www.linkedin.com/company/withalma), [cbinsights.com](https://www.cbinsights.com/company/alma-2)) - **Notable Investors/Partners**: Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, Rainfall Ventures, and Spring Health ([greenhouse.io](https://job-boards.greenhouse.io/alma), [linkedin.com](https://www.linkedin.com/company/withalma)) - **Growth Signals**: Network includes over 20,000–24,000 therapists; employees grew ~14.6% YoY to 810; acquired by Spring Health in January 2026 to expand insurance reach and address care continuity ([cbinsights.com](https://www.cbinsights.com/company/alma-2), [linkedin.com](https://www.linkedin.com/company/withalma)); named among Inc.’s Best Workplaces in 2022, 2023, and 2024 ([greenhouse.io](https://job-boards.greenhouse.io/alma)) ## Competitive Advantages - **Insurance network expertise**: Alma’s core value is making it easy for therapists to accept insurance (a notoriously complex process), which differentiates it from many direct-pay-only platforms. - **Integrated platform**: Combines practice management (scheduling, billing, telemedicine) with a consumer-facing directory and insurance reimbursement support, creating a sticky ecosystem for providers. - **Scale and brand**: With 24,000+ therapists and presence in all 50 states, Alma has built a large, trusted network that attracts both providers and patients. - **Acquisition by Spring Health**: Joining forces with a precision mental health leader creates a combined offering that spans the full care continuum, potentially increasing resources and reach ([cbinsights.com](https://www.cbinsights.com/company/alma-2)). ## Strategic Focus - **Integration with Spring Health**: Post-acquisition, Alma is likely focused on integrating its provider network and tools with Spring Health’s employer-facing precision mental health platform to provide seamless care continuity. - **Expanding insurance reach**: Continuing to simplify insurance acceptance for therapists and expanding partnerships with health plans. - **Scaling the provider network**: Growing the directory and membership base to improve access for consumers nationwide. ## Why Work Here - **Mission-driven culture**: Alma’s mission to make mental health care accessible and affordable resonates with employees seeking purpose in their work. - **Remote-first policy**: Most roles are listed as “Remote, Contiguous US,” offering flexibility (evident from job postings on Greenhouse). - **Awards and recognition**: Named an Inc. Best Workplace for three consecutive years (2022–2024), indicating strong employee satisfaction. - **Growth and stability**: Despite recent acquisition, the company continues to hire (8 open positions as of search) and has maintained a ~14.6% YoY headcount increase. The combination with Spring Health may provide additional resources and career development opportunities. - **Engineering and data culture**: Active roles in Data Science, Business Intelligence, Engineering, and Product suggest a data-driven, tech-enabled environment. - **Collaborative environment**: Emphasis on supporting therapists (the “Alma membership”) and a team-oriented approach to solving complex healthcare challenges. ## Sources 1. [helloalma.com](https://helloalma.com/) 2. [job-boards.greenhouse.io/alma](https://job-boards.greenhouse.io/alma) 3. [cbinsights.com](https://www.cbinsights.com/company/alma-2) 4. 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