---
title: 'Senior Product Manager at Civitas Learning'
canonical: 'https://feeny.ai/job/senior-product-manager-civitas-learning-latin-america-86nh0v5hkymy'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Product Manager at Civitas Learning

- **Company:** Civitas Learning
- **Location:** Latin America
- **Compensation:** $60k–$70k
- **Work type:** remote
- **Posted:** 2026-07-01
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/civitaslearning/jobs/5176410007

## Job description

Senior Product Manager, Platform AI Initiatives

Civitas Learning is looking for a Senior Product Manager to drive the expansion of Compass AI into the next generation of AI-powered tooling, autonomous agents, and adaptive workflows.

This is a high-visibility, high-impact role focused on execution. Working in close partnership with the VP of Product, you will take a clear AI strategy and bring it to life: running discovery, building with engineering and data science, validating with customers, and shipping capabilities that measurably improve student outcomes at scale.

We are looking for someone who gets genuinely energized by figuring things out. Higher ed institutions are complex environments, and the people we serve (advisors, enrollment teams, financial aid staff) work in ways that are not always obvious from the outside. You do not need to know all of it on day one. You need to want to learn it, find the real problems, and identify where Compass AI can make the biggest difference. We will do a lot of that work together.

## What You'll Do

AI Product Execution

- Execute against the Compass AI product roadmap in close collaboration with the VP of Product, translating strategic direction into well-scoped, deliverable work.
- Identify and prioritize high-potential AI use cases across academic advising, enrollment, financial aid, retention, and student wellbeing, drawing on our library of 170+ agent concepts and emerging market signals.
- Contribute to shaping the path from current-state tooling toward agentic, autonomous workflows, including multi-agent coordination, advisor copilots, and proactive outreach systems.
- Surface findings, tradeoffs, and recommendations clearly so the VP of Product and broader leadership can make informed decisions quickly.

Discovery & Validation

- Lead structured discovery with institutional customers to validate hypotheses, surface unmet needs, and pressure-test AI concepts before committing to build.
- Spend meaningful time with advisors, enrollment counselors, financial aid staff, and other end users to understand how they work, what slows them down, and where AI can genuinely help. This is a collaborative, hands-on process and you will not be doing it alone.
- Design and run pilots and prototype evaluations, synthesizing feedback to inform what to build next and where to course-correct.
- Help develop and maintain a human-in-the-loop framework that ensures AI recommendations are actionable, trustworthy, and appropriately escalated.

Work Definition & Delivery

- Translate strategy into clear, actionable work across engineering and design: epics, problem statements, user stories, and success criteria that give teams what they need to move without over-specifying implementation.
- Maintain a clear, up-to-date view of what is in progress, what is coming next, and what is changing and why.
- Identify and resolve ambiguity before it reaches engineering. Establish consistent ways of documenting and communicating product decisions.
- Partner closely with engineering to shape solutions, incorporate technical considerations early, and align on expectations before work begins.

Cross-Functional Collaboration

- Proactively communicate roadmap updates to Sales, Customer Success, and leadership so internal teams always know what is shipping and what is coming.
- Collaborate with Legal, Compliance, and Customer Success to navigate institutional and regulatory considerations as new AI capabilities are introduced.
- Partner with the go-to-market team to ensure AI capabilities are positioned and communicated in ways that land with higher ed audiences.

Platform & Agent Expansion

- Support the expansion of Compass AI's agent library, including agent scope, trigger logic, escalation behavior, and intervention design across student success domains.
- Help drive integration of new AI tooling (LLMs, workflow automation, data pipelines) into the Compass platform in coordination with engineering.
- Stay current on the AI vendor landscape and contribute informed perspective on build vs. buy vs. partner decisions.

## What You'll Bring

## Experience

- 5+ years in product management, with demonstrated experience owning complex, cross-functional initiatives from discovery through delivery.
- Direct experience with AI/ML products, including LLM-powered tools, conversational experiences, or autonomous agent systems, ideally in an enterprise or SaaS context.
- Track record of executing effectively within a defined strategy. You know how to take direction, add your own insight, and move things forward.
- Experience in or adjacent to higher education, edtech, or student success platforms is a plus. More important is a genuine curiosity about the space and a drive to understand the people and problems deeply.
- Deep fluency in the AI landscape. You actively track model developments, emerging tooling, agent frameworks, and competitive dynamics, and can translate that signal into clear, grounded implications for a higher ed product portfolio.

## Skills & Capabilities

- Strong collaboration skills and the instinct to loop in the right people at the right time, including your VP, rather than going it alone.
- Comfort managing multiple concurrent AI initiatives at different stages of maturity.
- Hands-on familiarity with AI workflow design, prompt engineering, and human-in-the-loop system design.
- Solid product operations fundamentals: roadmap tooling, documentation, stakeholder communication, and keeping work visible (Jira, Airtable, Asana, Confluence, or similar).
- Excellent written and verbal communication skills, including the ability to explain AI concepts clearly to audiences with varying levels of technical fluency.

## Key Attributes

- Comfortable with ambiguity and genuinely motivated to figure things out, especially in a domain you are still learning.
- Patient and empathetic with customers who are new to AI. Higher ed institutions move carefully and that is something to work with, not around.
- Curious about AI in an ongoing way. You follow the space closely and bring informed perspective on what is hype vs. what is ready to ship.
- Collaborative by default. You see the VP of Product as a close partner, not just a manager, and you bring your best thinking to that relationship.

Remote - LATAM $60,000—$70,000 USD

WHY WE LOVE WHAT WE DO:

At Civitas Learning, we seek to help colleges and universities apply their vast student data to maximize institutional impact and improve the student outcomes that matter most.

Civitas Learning’s flexible,  all-in-one Student Impact Platform creates actionable insights that surface in a connected workflow, enabling higher education institutions to pinpoint students at risk of missing important milestones, explain why, take action, and evaluate which policies and programs are making a difference. With adaptable analytics based on models built for each institution and higher education expertise, we empower leaders and teams to turn insights into action to support students in reaching their full potential

Civitas Learning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.

#LI-Remote

## About Civitas Learning

## Company Overview
- **One-liner**: Civitas Learning provides a data analytics and workflow platform that helps colleges and universities improve student outcomes by unifying institutional data and embedding AI-driven insights into everyday workflows.
- **Entity Type**: Private (multiple funding rounds including Series A, B, C, and Private Equity; last round led by Francisco Partners)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2011
- **Founders**: Not publicly named on the company website or in available sources

## Core Business
- **Primary industry**: Education technology (higher education student success analytics)
- **Target customers**: B2B – colleges, universities, and other higher education institutions of all sizes
- **Mission**: “We help higher education apply their data to improve the student outcomes that matter most.”

## Products & Services
- **Student Impact Platform**: A unified SaaS platform that integrates data from SIS, LMS, CRM, and other campus systems to provide actionable insights, predictive analytics, and coordinated workflows. Key modules include:
  - **Student Outcome Analytics**: Real-time dashboards and predictive models for retention, completion, and equity.
  - **Course Demand & Initiative Analytics**: Insights into course demand trends and impact of specific programs.
  - **CivIQ (AI Engine)**: Institution-specific predictive and generative AI models that power interventions and recommendations.
  - **Connected Workflows**: Tools for academic alerts, shared notes, SMS/email, appointment calendaring, and collaborative degree planning.
  - **Civ Data Pipeline**: Data integration layer that unifies siloed student data.

## Market Standing
- **Valuation/Market Cap**: Not disclosed – private company.
- **Key Metric**: Annual revenue of **$22.2M** (LinkedIn estimate) OR **Total funding**: **$63.9M** (LinkedIn) / **$88.85M** (CB Insights – conflicting reports; both cited). Funding rounds include Series A ($4.1M, 2011), Series B ($8.7M, led by Emergence Capital, 2013), Series C ($16.2M, led by Rethink Education, 2015), and a Private Equity round led by Francisco Partners (2019).
- **Notable Investors/Partners**: Emergence Capital, Rethink Education, Francisco Partners. Also made acquisitions: ClearScholar (2018), BlikBook (2015), College Scheduler (2016).
- **Growth Signals**: 
  - Clients typically see a 3–11% improvement in retention and a 2–13% increase in completion rates.
  - Operates in 14 countries including India, Brazil, Argentina, Colombia, UAE.
  - Headcount of ~101 employees (though -9.2% YoY decrease).
  - Published 5 patents (CB Insights).
  - Trusted by colleges and universities of all sizes.

## Competitive Advantages
- **Data Unification**: Integrates data from SIS, LMS, CRM, and activity logs to create a single, actionable student profile.
- **Institution-Specific AI**: Predictive and generative models tailored to each institution’s unique student data and term structures.
- **Workflow Embedded Insights**: Moves beyond dashboards to embed alerts, nudges, and guidance directly into the daily tools used by advisors, faculty, and students.
- **Higher Education Focus**: Dedicated exclusively to student success in higher education, with years of domain expertise (100+ years of higher education experience claimed).

## Strategic Focus
- Scaling the Student Impact Platform through AI-powered personalization and workflow automation.
- Deepening integration with existing campus systems (SIS, LMS, CRM) to reduce data silos.
- Expanding globally (already in 14 countries) and continuing to improve retention and equity outcomes for partner institutions.

## Why Work Here
- **Fully Remote**: “We’re a fully distributed workforce – we don’t even have an office.” You can work from almost anywhere.
- **Work-Life Balance**: Every other Friday off (alternating Fridays), unlimited PTO, company holidays.
- **Compensation & Benefits**:
  - Annual compensation reviews with automatic salary benchmarking every 6 months.
  - 100% paid medical, dental, and vision insurance for employees.
  - Up to 12 weeks of fully paid parental leave for birth or adoption.
  - Up to $10,000/year for reproductive care, adoption, or gender-affirming treatments.
  - 401(k) match (up to 2%).
  - Monthly stipend for home office, professional development, wellness, or student loan reimbursement.
- **Culture**: Emphasis on diversity, inclusion, and authenticity; monthly team-building events and an annual company retreat.
- **Engineering/Technical Team**: 35% of employees are in technical roles; tech stack includes AI/ML, data pipelines, and integration with major campus systems.

## Sources
1. [civitaslearning.com – About](https://www.civitaslearning.com/about/)
2. [civitaslearning.com – Careers](https://www.civitaslearning.com/careers/)
3. [civitaslearning.com – Leadership Team](https://www.civitaslearning.com/our-team/)
4. [linkedin.com – Civitas Learning Company Page](https://www.linkedin.com/company/civitas-learning)
5. [cbinsights.com – Civitas Learning Profile](https://www.cbinsights.com/company/civitas-learning)

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