--- title: 'Senior Product Manager- ClinOps Platform at TailorCare' canonical: 'https://feeny.ai/job/senior-product-manager-clinops-platform-tailorcare-united-states-5qhjrhjbkej3' type: 'job' last_seen: '2026-09-11' --- # Senior Product Manager- ClinOps Platform at TailorCare - **Company:** TailorCare - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/tailorcare2023/jobs/4708368006 ## Job description ## About TailorCare TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a deeply personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By combining a careful assessment of patients’ symptoms, health histories, preferences, and goals with predictive data and latest evidence-based guidelines, we help patients choose—and navigate—the most effective treatment pathway for them, every step of the way. TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with a hybrid office in Nashville. ## About the Role We are seeking a Senior Product Manager to help lead our Clinical Operations Platform product. In this role, you will partner closely with our Care Team, building and improving the tools they use to deliver exceptional care to TailorCare patients. This is an opportunity to independently drive strategy for meaningful product surfaces that directly impact patient outcomes, working across multiple products and areas of ambiguity as we expand into new markets and serve new customers. You will own the product vision and strategy for the Ops Platform, translating ambiguous, open-ended problems from our clinical teams into a clear multi-quarter roadmap and a compelling product narrative. You're expected to operate at a high level of efficiency by leveraging AI tools throughout your workflow — from synthesizing research and drafting specs to prototyping, analyzing data, and preparing executive-level stakeholder communications — so you can move quickly without sacrificing rigor. You'll work closely with clinicians, engineers, designers, and other stakeholders — and mentor other product managers — to ship products that make our operations more effective and scalable. ## Key Responsibilities - Independently define product strategy for ambiguous, open-ended problems across multiple Clinical Operations product areas - Own multi-quarter roadmap planning, partnering with engineering leads on capacity planning and surfacing tradeoffs to the right stakeholders at the right time - Use AI tools to accelerate research synthesis, spec writing, data analysis, and executive-level stakeholder communication, operating at a high level of efficiency - Proactively identify and unblock root-cause barriers for yourself and your team, taking ownership of failures and driving learnings into future plans - Drive product discovery — defining and validating new strategic initiatives and market opportunities that shape the long-term product vision - Define and evolve the metrics that assess the health and impact of your product area, connecting outcomes to broader business objectives - Create and adapt your product's narrative for varying audiences, including compelling executive-level presentations - Mentor other product managers, helping them grow their product and business impact - Proactively identify product risk and define mitigations before issues affect delivery or impact ## Key Qualifications - 5+ years of product management experience - Experience in healthcare technology or clinical process environments preferred - Demonstrated ability to independently define strategy and navigate ambiguity across multiple products or a highly ambiguous product space - Daily fluency with AI tools (e.g., Claude, Gemini and others) for research synthesis, writing, data analysis, and prototyping — able to operate at the highest level of efficiency - Strong track record of executive-level communication and stakeholder influence, with experience mentoring or coaching other product managers - Excellent communication and presentation skills - Bachelor’s degree from an accredited school - US work authorization - ## What's In It For You - Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact. - Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville. - Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge. - Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets! - Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution. - Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching. - Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day. TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status. ## About TailorCare ## Company Overview - **One-liner**: TailorCare is a risk-based care navigation company that provides personalized, data-driven support for patients with joint, back, and muscle conditions. - **Entity Type**: Private (startup, series not disclosed) - **Headquarters**: Nashville, Tennessee, United States - **Founded**: 2023 - **Founders**: Not publicly available (founders not named in search results) ## Core Business - **Primary industry**: Healthcare – musculoskeletal (MSK) care navigation - **Target customers**: B2B – health plans, risk-bearing entities, and employer groups (Medicare Advantage, commercial) - **Mission**: To empower patients to make the best treatment decisions for their unique joint, back, and muscle pain by transforming the care journey into an empowering, easy-to-navigate experience. ## Products & Services - **TailorCare Care Navigation Program** (Service): An end-to-end MSK solution that includes a clinical assessment by a licensed physical therapist, patient education, shared decision-making, provider matching (orthopedic surgeons, PT/OT), and ongoing support. The program is risk-bearing – TailorCare takes full downside risk on MSK spending. - **Clinical Navigator** (Service): Licensed physical therapists who conduct intake assessments, discuss treatment options, coordinate appointments, and track patient progress across the care team. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly reported; investors include **7wire Ventures** and **Valeo Ventures** (per CBInsights) - **Notable Investors/Partners**: 7wire Ventures, Valeo Ventures; acquired RecoveryOne (Dec 2024) and Stabl (date not specified) - **Growth Signals**: - Headcount grew ~50% YoY to 107 employees (as of mid-2026) - Named one of Modern Healthcare’s **2025 Best Places to Work in Healthcare** - LinkedIn followers grew +96.5% over the past year (13,894 total) - Active job postings for roles like Director of Infrastructure & SRE, Data Platform Architect, and Clinical Navigator ## Competitive Advantages - **Risk-bearing model**: TailorCare assumes full downside risk on MSK spending, creating strong alignment with payer partners. - **Data-driven, patient-first approach**: Combines clinical assessments, health history, predictive data, and evidence-based guidelines to personalize care pathways. - **Deeply personal navigation**: Licensed physical therapists (not generalists) handle every patient interaction, improving adherence and outcomes. - **End-to-end integration**: Works within existing health plan networks and coordinates with a preferred network of high-quality specialists. ## Strategic Focus - Scaling a high-growth startup to improve MSK outcomes while reducing costs for payers. - Expanding partnerships with health plans and risk-bearing entities, particularly in Medicare Advantage. - Building out technology and data infrastructure (e.g., hiring a Director of Infrastructure & SRE and a Data Platform Architect) to support growth. ## Why Work Here - **Work Environment**: Remote-first with a hybrid option available in Nashville, TN. Emphasizes flexibility, autonomy, and work-life balance. - **Culture**: Mission-driven, collaborative, inclusive, and focused on meaningful work that directly improves patients’ lives. - **Benefits**: Medical, dental, vision, life, disability insurance from Day 1; employer HSA contribution; generous PTO and holidays; paid parental leave; 401k with employer matching. - **Recognition**: Named a 2025 Best Places to Work in Healthcare by Modern Healthcare. - **Growth**: Employees are empowered with tools, resources, and support to reach their full potential in a rapidly growing company. ## Sources 1. [tailorcare.com](https://www.tailorcare.com/) – Company overview, product details, mission 2. [tailorcare.com/careers](https://www.tailorcare.com/careers/) – Benefits, culture, remote-first policy 3. [greenhouse.io](http://job-boards.greenhouse.io/tailorcare2023) – Current job openings, company description 4. [linkedin.com](https://www.linkedin.com/company/tailorcare) – Employee count, growth, acquisitions, key executives 5. [cbinsights.com](https://www.cbinsights.com/company/tailorcare) – Investors (7wire Ventures, Valeo Ventures), funding details ## Other roles at TailorCare - [Salesforce Administrator](https://feeny.ai/job/salesforce-administrator-tailorcare-united-states-cp7da3mm2e0v) — United States - [Certified Health Coach (Shift: 9:00 - 6:00pm EST)](https://feeny.ai/job/certified-health-coach-shift-9-00-6-00pm-est-tailorcare-united-states-696y410qjdm7) — United States - [Care Advocate (Shift: 8:00 - 5:00 pm MST / 9:00 - 6:00pm CST)](https://feeny.ai/job/care-advocate-shift-8-00-5-00-pm-mst-9-00-6-00pm-cst-tailorcare-united-states-as3472wmkh07) — United States - [Care Advocate (Shift: 8:00 - 5:00pm CST)](https://feeny.ai/job/care-advocate-shift-8-00-5-00pm-cst-tailorcare-united-states-f081qr91zpt2) — United States - [Senior Product Manager- Patient Experience](https://feeny.ai/job/senior-product-manager-patient-experience-tailorcare-united-states-ahq6v1z5yveb) — United States - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-tailorcare-united-states-qgsvydfpd62k) — United States - [People Business Partner Lead](https://feeny.ai/job/people-business-partner-lead-tailorcare-nashville-tennessee-2ef4b0yxcsw9) — Nashville Tennessee, United States - [Care Advocate (Shift: 8:00 - 5:00pm CST)](https://feeny.ai/job/care-advocate-shift-8-00-5-00pm-cst-tailorcare-united-states-k38sv2sb796f) — United States