---
title: 'Senior Product Manager at Elation Health'
canonical: 'https://feeny.ai/job/senior-product-manager-elation-health-us-or-35k2cedd3dbx'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Product Manager at Elation Health

- **Company:** Elation Health
- **Location:** US OR, Canada
- **Work type:** remote
- **Posted:** 2026-07-24
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.elationhealth.com/about-us/careers?gh_jid=8080723

## Job description

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Our clinical data only creates value for physicians and patients when it flows reliably through the vendor and compliance ecosystem around it. Keeping that ecosystem documented, translated into clear engineering requirements, and running smoothly is what this role is all about.

## The Role

As a Senior Product Manager, you'll own the connective tissue between our external vendor and compliance ecosystem and Engineering's execution turning dense vendor specs and compliance requirements into clear, buildable work, while keeping the data and documentation behind it airtight.

Primary care clinicians have repeatedly awarded Elation "Best in KLAS" in our category, a recognition earned in part because our clinical data integrations the ones you'll own simply work. Reporting into Product, you'll partner with Staff PMs, Engineering, and CX, sitting at the exact point where vendor relationships (eRx, Labs, Vaccinations and more) meet the technical teams who build against them.

The right candidate thrives in technical complexity comfortable translating ambiguous vendor and compliance requirements into precise engineering work, and curious enough to dig into the data until they find the real answer. If you want to do meaningful work at the intersection of data, compliance, and healthcare technology, we'd love to hear from you!

## What you'll do

- Owning product health monitoring and insights to share with engineering and product teams, on how well adopted and utilized our services and features are with customers - across the EHR.
- Own documentation and runbook maintenance across our vendor integrations.
- Manage day-to-day vendor and compliance relationships
- Translate vendor specs and compliance requirements into Engineering-ready user stories with clear acceptance criteria
- Partner with Design and Engineering to shape solutions, not just specs weighing in on workflow and interaction tradeoffs before work gets built
- Talk directly with customers and internal stakeholders to validate that what we're building actually solves their problem
- Project-manage vendor integration and upgrade timelines
- Partner with Engineering on implementation details and edge cases for vendor-facing features
- Use AI tools to accelerate documentation, requirements drafting, and stakeholder communication

## What we're looking for

Success in this role can take many different shapes — we don't expect you to arrive having mastered every part of it. If you feel you're a strong candidate for this role and excited to collaborate, we encourage you to apply.

- 3–5+ years as a Product Owner, Business Analyst, or Technical Program Manager in healthcare tech or another regulated industry
- Strong data & technical fluency: comfortable reading API docs, writing/interpreting SQL queries, and tracing data flow diagrams end-to-end; can dig into the data itself (not just the specs) and speak credibly with Engineering on implementation details.
- Vendor/compliance relationship management experience
- Experience working in scrum/agile environments knows how to write user stories, manage backlogs, and run planning
- Compliance/regulatory comfort: has worked with HIPAA, HL7, FHIR, or similar healthcare data standards
- Product development instincts: comfortable partnering with Design on solution direction, not just requirements, and confident running customer conversations to pressure-test what's being built
- Detail-oriented: naturally catches edge cases, missing requirements, and ambiguous acceptance criteria
- AI proficiency for documentation, requirements, and communication tasks

## Nice to have

- Experience building lightweight automations (Zapier, Make, Retool) for recurring ops workflows
- Background in support/technical case triage
- Prior experience in a formal vendor negotiation or contract-management capacity

Salary: $150,000 - 180,000k/yr

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

## About Elation Health

## Company Overview
- **One-liner**: Elation Health provides an AI-native, clinical-first electronic health record (EHR) and billing platform purpose-built for independent primary care practices.
- **Entity Type**: Private (total funding $108.5M across multiple rounds)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2010
- **Founders**: Kyna Fong (CEO) and Conan Fong (Chief Experience Officer)

## Core Business
- **Primary industries**: Healthcare IT, Electronic Health Records (EHR), Medical Billing, Practice Management
- **Target customers**: Independent primary care practices, enterprise healthcare organizations, clinicians and office managers (B2B / SMB & Enterprise)
- **Mission or purpose statement**: To enable every patient to experience the highest quality care wherever they go into the healthcare system [elationhealth.com/about-us](https://www.elationhealth.com/about-us/)

## Products & Services
- **Elation EHR**: Cloud-based, clinical-first electronic health record system with native annotation, e‑prescribing, and order management features (SaaS)
- **Elation Billing**: Integrated medical billing and payer connectivity solution acquired via LightningMD (SaaS)
- **Note Assist**: AI-powered ambient scribe that reduces post-visit documentation time (AI tool, included at no extra cost)
- **Patient Passport**: Patient portal for engagement, appointment scheduling, and secure messaging (SaaS)
- **Integrated Telehealth**: HIPAA-compliant virtual care built directly into the EHR (SaaS)
- **Developer Platform / API**: API access for enterprise practices to connect with third‑party labs, billing systems, and other tools (API)
- **Elation Health Community**: Largest community of primary care innovators, supporting knowledge sharing and peer learning

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; total funding of **$108.5M** (PitchBook, as of 2025)
- **Key Metric**: Annual revenue estimated at **$86.0M** (LinkedIn, 2025 estimate)
- **Notable Investors/Partners**: Key investors and partner names are not explicitly listed in available sources; earlier rounds include funds from FTV Capital and other healthcare‑focused VCs. The company acquired LightningMD in 2023 to build its billing platform.
- **Growth Signals**:
  - Serves **32,000+ clinicians** caring for millions of patients (LinkedIn); official site states “more than 44,000 clinicians” [elationhealth.com/about-us](https://www.elationhealth.com/about-us/)
  - **179 employees** globally, with presence in 6 countries (US, Canada, New Zealand, UK, Australia, Egypt)
  - **+133% year‑over‑year increase** in active job postings (LinkedIn, 2025)
  - Launched AI‑native Note Assist in 2024 and unified EHR + Billing platform in 2023

## Competitive Advantages
- **Clinical‑first philosophy**: Technology is designed to prioritize the patient‑provider interaction rather than administrative burden
- **AI‑native platform**: First EHR to natively embed AI tools (ambient scribe, documentation) at no additional cost
- **Purpose‑built for primary care**: Unlike general‑purpose EHRs, workflows are tailored specifically for independent primary care practices
- **All‑in‑one integration**: Combines clinical records, billing, patient engagement, and telehealth in a single system
- **Large, engaged community**: The largest community of primary care innovators provides network effects and peer support

## Strategic Focus
- **AI expansion**: Continue embedding AI capabilities (e.g., Note Assist) into core workflows to save clinicians time
- **Platform unification**: Deepen integration between EHR, billing, and patient engagement to create a seamless end‑to‑end experience
- **Enterprise growth**: Leverage the API and Developer Platform to serve larger, multi‑site practices
- **Independent practice support**: Remain committed to the independence of primary care providers in an evolving healthcare landscape

## Why Work Here
- **Culture & values**: Emphasis on “Earn Trust”, “Embrace Challenge”, “Build Kinship”, “Crave Context”, and “Own Impact” [elationhealth.com/about-us/careers](https://www.elationhealth.com/about-us/careers/)
- **Remote/hybrid policy**: Not explicitly stated, but employees work across 6 countries (US, Canada, New Zealand, UK, Australia, Egypt), suggesting flexible or remote‑friendly environment (LinkedIn)
- **Engineering & product culture**: “Committed to the craft,” “curious question‑askers,” and focus on solving hard problems in healthcare IT
- **Growth opportunities**: Fast‑growing team with multiple open roles (7 active positions as of 2025) and recent promotions across departments
- **Interview process**: Standard tech‑company pipeline; cautionary note about recruitment scams (no Telegram, no cryptocurrency requests) [elationhealth.com/about-us/careers](https://www.elationhealth.com/about-us/careers/)

## Sources
1. [elationhealth.com](https://www.elationhealth.com/)
2. [elationhealth.com/about-us](https://www.elationhealth.com/about-us/)
3. [elationhealth.com/about-us/careers](https://www.elationhealth.com/about-us/careers/)
4. [linkedin.com/company/elationhealth](https://www.linkedin.com/company/elationhealth)
5. [pitchbook.com/profiles/company/56010-07](https://pitchbook.com/profiles/company/56010-07)

## Other roles at Elation Health

- [Engineering Manager](https://feeny.ai/job/engineering-manager-elation-health-us-canada-or-vgrehxxcvn8h) — US Canada OR, New Zealand
- [Senior Director / Vice President, Customer Support](https://feeny.ai/job/senior-director-vice-president-customer-support-elation-health-canada-ss992qfeme58) — Canada
- [Senior Director / Vice President, Customer Support](https://feeny.ai/job/senior-director-vice-president-customer-support-elation-health-united-states-67yk77tdjv5j) — United States
- [Manager, Customer Support](https://feeny.ai/job/manager-customer-support-elation-health-canada-mmfwxfd9qsgy) — Canada
- [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-elation-health-united-states-s0k5ywqfrsws) — United States
- [Customer Experience Engineer](https://feeny.ai/job/customer-experience-engineer-elation-health-canada-t2eb99wd2xkd) — Canada
- [Accounts Receivable Analyst](https://feeny.ai/job/accounts-receivable-analyst-elation-health-canada-hn9ky807hdhs) — Canada
- [Customer Success Manager, Small Group](https://feeny.ai/job/customer-success-manager-small-group-elation-health-united-states-zratwnf3csmq) — United States
- [Engagement Advisor](https://feeny.ai/job/engagement-advisor-elation-health-united-states-svv24kj9ykjg) — United States
- [Senior Accountant](https://feeny.ai/job/senior-accountant-elation-health-united-states-xp5e0q5j3q37) — United States