---
title: 'Senior Product Manager - Healthcare at RF-SMART'
canonical: 'https://feeny.ai/job/senior-product-manager-healthcare-rf-smart-highlands-ranch-colorado-3w0eyhcvd9g1'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Product Manager - Healthcare at RF-SMART

- **Company:** RF-SMART
- **Location:** Highlands Ranch Colorado, United States / Jacksonville Florida, United States
- **Work type:** remote
- **Posted:** 2026-07-31
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/rfsmart/jobs/5373975008

## Job description

Senior Product Manager – Healthcare

Locations:  Jacksonville, FL  *   Highlands Ranch, CO  *   Remote will be considered

We exist to transform our customers and change lives.

## About the Role

As the Product Manager, you will own the full lifecycle of a high-visibility product — from identifying the opportunity to shaping the roadmap, guiding development, and driving it to market. You'll serve as the connective tissue between our customers, partners, and internal teams, ensuring that what we build delivers maximum value and moves RF-SMART's growth forward. This role spans product management, project leadership, and customer engagement, giving you broad influence across the organization.

This position is focused on the healthcare supply chain market — including hospital operations, procedural area supply chain practices, and point of use applications. If you thrive at the intersection of strategy and execution — and want your work to directly impact how healthcare organizations manage inventory and serve patients — this role was built for you.

## What You'll Do

- Champion the voice of the market by engaging healthcare customers, partners, and stakeholders to surface the supply chain problems and opportunities that matter most in hospital and clinical enviro
- Serve as the domain expert for hospital and clinical supply chain workflows, translating complex perioperative, procedural, and clinical processes into scalable software solutions.
- Partner with hospital systems, surgical centers, and partner stakeholder teams to deeply understand how supply chain intersects with patient care delivery and documentation
- Transform research into product strategy by translating market, competitive, and customer insights — including healthcare trends and regulatory developments — into prioritized opportunities and capabilities
- Shape the roadmap in partnership with Product Leadership and Product Strategy, building plans that are ambitious, realistic, and aligned to the unique demands of the healthcare market
- Own the alpha and beta process end-to-end — from identifying the right early adopters through implementation, feedback integration, and iteration
- Drive Early Adopter success by coordinating cross-functional resources, prioritizing learnings, and keeping stakeholders informed and enabled
- Lead Go-To-Market readiness by ensuring all stakeholder teams understand the product's capabilities and are prepared to take the initiative to General Availability
- Support sales, marketing, and services teams with guidance, training, and feedback loops that keep the initiative moving forward

## What You'll Need (Day One)

- Product management experience in a SaaS or software environment, with hands-on knowledge of product methodologies (Pragmatic or similar)
- Proven ability to lead without authority — you know how to align cross-functional teams and influence stakeholder leaders without a direct reporting line
- Exceptional communicator — able to distill complex systems into clear, concise concepts for audiences ranging from engineers to clinical and operational leadership
- Experience working with or alongside EHR and ERP systems commonly used in healthcare (Epic, Oracle Health, Oracle Cloud, Lawson/Infor, Workday, or similar) and understanding how supply chain software integrates with them
- Familiarity with the healthcare market landscape, including industry trends, regulatory environment, and the operational challenges facing hospital and health system supply chain teams
- Demonstrated expertise in healthcare supply chain operations — including hospital supply chain management, point of use applications, and perioperative area supply chain practices — you understand the domain, not just the software
- Familiarity with surgical supply replenishment models (Kanban, par-level, case cart, and hybrid approaches) and the workflows that drive them in perioperative settings
- Working knowledge of clinical documentation requirements related to implantable devices, including UDI compliance, procedure documentation, and regulatory reporting obligations

What Will Set You Apart

- Direct experience working in or with hospital or clinical environments, with firsthand understanding of how supply chain operations support patient care and applicable regulations (e.g. Joint Commission, FDA, or similar)
- 8+ years of combined ERP/supply chain operations and software experience
- 5+ years of experience in hospital or health system supply chain operations, with direct exposure to surgical services, perioperative environments, or OR supply management
- Ability to map and analyze end-to-end OR supply chain processes — from preference card management and case scheduling to post-case reconciliation and charge capture
- Hands-on experience with
- Bill-only implant processes, including vendor coordination, PO creation workflows, charge capture, and invoice reconciliation
- Vendor-managed inventory and consignment models common in surgical service lines
- Loaner kit management for procedural areas
- Tissue tracking requirements under Joint Commission standards, including lot/serial traceability, chain-of-custody, and clinical documentation
- Experience navigating the intersection of supply chain and clinical staff workflows — including clinical leadership, nurses, scrub techs, and materials management teams
- Experience with product and project tools such as Aha!, JIRA, Pendo, or Confluence
- Healthcare certification or clinical background

Additional Information

- Expected travel: ~25%
- Reports into Product Strategy & Management leadership
- This is a highly cross-functional, high-visibility role — you'll have a seat at the table with executives, customers, and product leadership regularly

Our Selection Process

Our thoughtful interview process is designed to be conversational and give you real insight into our team and product. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your product management approach and strategic thinking.

## Why RF-SMART

RF-SMART has been delivering supply chain and warehouse management solutions since 1982 — and we have a 94% employee retention rate to show for it. We're a team that genuinely has each other's backs, moves fast, and stays deeply connected to the customers we serve. When you join RF-SMART, you're not just building software — you're changing how businesses operate around the world.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required.

RF-SMART is an Equal Employment Opportunity (EEO) employer.

[A Word From Our CEO - Watch Now](https://rfsmart.wistia.com/medias/8j4rvkidqu)

## About RF-SMART

## Company Overview
- **One-liner**: RF-SMART provides automated data collection and warehouse management software that integrates with major ERP systems to help distributors, manufacturers, retailers, and healthcare organizations achieve near‑100% inventory accuracy and up to 40% productivity gains.
- **Entity Type**: Private (Privately Held, bootstrapped growth)
- **Headquarters**: Jacksonville, Florida, United States
- **Founded**: 1982
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Software Development – warehouse management, supply chain execution, and barcode/RFID solutions.
- **Target customers**: B2B / Enterprise – distributors, manufacturers, retailers, healthcare/hospitals, 3PLs, and heavy industries.
- **Mission**: “To eliminate trips back and forth to the office, error‑prone manual data entry, and all the ‘invisibles’ inherent in paper‑driven processes – most importantly accuracy, productivity, and activity status.” [rfsmart.com](https://www.rfsmart.com/company)

## Products & Services
- **RF‑SMART Warehouse Management System (WMS)**: Out‑of‑the‑box and customizable barcode/RFID‑based WMS that works directly with the customer’s ERP (NetSuite, Oracle Cloud, Oracle JD Edwards) – no duplicate databases.
- **RF‑SMART Label Printing**: Integrated label generation for shipping, receiving, and inventory labeling.
- **RF‑SMART Shipping for NetSuite**: Streamlined shipping functionality within the NetSuite ecosystem.
- **Transportation Management System (TMS)**: Product under development (Product Owner II – TMS role listed). [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart)
- **Professional Services & Implementation**: Certified implementation and support teams that are cross‑trained in both RF‑SMART and the target ERP.

## Market Standing
- **Valuation**: Not disclosed.
- **Key Metrics**: Annual revenue of **$65.7M** (LinkedIn estimate). Headcount of **454 employees** (+19.3% YoY). [linkedin.com](https://www.linkedin.com/company/rfsmart-com)
- **Notable Investors/Partners**: No external investors; the company is organically grown. Key technology partners: NetSuite, Oracle, JD Edwards.
- **Growth Signals**: Named to Inc. 5000 list of fastest‑growing private companies. Customers in 33+ countries. 3,500+ companies served. [rfsmart.com](https://www.rfsmart.com/)

## Competitive Advantages
- **40+ years of domain expertise** in warehouse automation.
- **Deep ERP integration** – single‑source database eliminates data duplication and delivers 99.9% accuracy.
- **Proven productivity gains of up to 40%** and near‑100% inventory/picking accuracy.
- **Certified teams** – implementation staff are certified in both RF‑SMART and the customer’s ERP, reducing deployment risk.

## Strategic Focus
- **International expansion** – already present in 11 countries (UK, Australia, Canada, Spain, Brazil, etc.).
- **Product diversification** – development of a Transportation Management System (TMS) and continued enhancement of Demand Planning & Inventory Optimization modules.
- **Scalability** – solutions designed to grow with customers from small operations to large enterprises.

## Why Work Here
- **Culture**: “Love Where You Work” is a core theme. The company operates on five pillars – Growth, Rewards, Health, Philanthropy, and Team. [rfsmart.com](https://www.rfsmart.com/careers)
- **Work Model**: Mix of in‑office, distributed (remote/US), and international roles. Primary offices in Jacksonville, FL and Highlands Ranch, CO.
- **Benefits & Perks**:
  - Medical, dental, vision with HSA contributions.
  - 401(k) with company match (up to 4%).
  - Annual bonus plan based on company profitability.
  - Paid parental leave (8 weeks maternity, 3 weeks parental).
  - Tuition reimbursement and education assistance.
  - Quarterly massages, healthy snacks (“Fruity Tuesdays/Fridays”), and a break room with ping‑pong and video games.
- **Engineering Culture**: Annual Hackfest, Women’s Development initiative, active Wellness Committee.
- **Recognition**: Named one of “Best Places to Work JAX” (Jacksonville).

## Sources
1. [rfsmart.com](https://www.rfsmart.com/company) – Company overview, mission, customers, Inc. 5000.
2. [rfsmart.com](https://www.rfsmart.com/careers) – Culture, benefits, values, “Best Places to Work JAX”.
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart) – Current job openings (14+ roles including software developer, product owner, intern).
4. [linkedin.com](https://www.linkedin.com/company/rfsmart-com) – Headcount, revenue estimate, founding year, industry, growth rate.

## Other roles at RF-SMART

- [Software Support Engineer Internship (NetSuite) - Summer 2027](https://feeny.ai/job/software-support-engineer-internship-netsuite-summer-2027-rf-smart-highlands-cf1wz43qfqvz) — Highlands Ranch Colorado, United States
- [Product Strategy Intern - Summer 2027](https://feeny.ai/job/product-strategy-intern-summer-2027-rf-smart-jacksonville-florida-xcsak7ydajg4) — Jacksonville Florida, United States
- [SaaS Sales Internship - Summer 2027](https://feeny.ai/job/saas-sales-internship-summer-2027-rf-smart-jacksonville-florida-k005hgskg8jz) — Jacksonville Florida, United States
- [Hardware Support Internship - Summer 2027](https://feeny.ai/job/hardware-support-internship-summer-2027-rf-smart-jacksonville-florida-qvbwh99gmrhq) — Jacksonville Florida, United States
- [Software Developer](https://feeny.ai/job/software-developer-rf-smart-jacksonville-florida-ff5zcy6ka7hx) — Jacksonville Florida, United States
- [Software Developer](https://feeny.ai/job/software-developer-rf-smart-jacksonville-florida-e8jp6c5qjj83) — Jacksonville Florida, United States
- [Hardware Support Engineer](https://feeny.ai/job/hardware-support-engineer-rf-smart-jacksonville-florida-8z2m2vt68rk1) — Jacksonville Florida, United States
- [Strategic Account Executive  - Central US Territory](https://feeny.ai/job/strategic-account-executive-central-us-territory-rf-smart-united-states-3kyz5k0hsdwr) — United States
- [Strategic Account Executive (Remote -UK Based )](https://feeny.ai/job/strategic-account-executive-remote-uk-based-rf-smart-emea-hpcn33mz5c6a) — EMEA
- [Sales Executive - Inventory Optimization](https://feeny.ai/job/sales-executive-inventory-optimization-rf-smart-jacksonville-florida-heyq7zjrc751) — Jacksonville Florida, United States