---
title: 'Senior Product Manager at interface.ai'
canonical: 'https://feeny.ai/job/senior-product-manager-interface-ai-san-francisco-d7ny3pq5jbdy'
type: 'job'
last_seen: '2026-10-17'
---

# Senior Product Manager at interface.ai

- **Company:** interface.ai
- **Location:** San Francisco, CA
- **Compensation:** $180k–$215k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/interface-ai/fe7220c1-dfb4-4f46-9387-25956ad99050

## Job description

About [interface.ai](http://interface.ai) [interface.ai](http://interface.ai) is the agentic AI platform for financial services — bringing conversational and agentic AI to the credit unions and community banks that serve everyday Americans. We're not a lab, we're not a demo company, and we're not burning runway on hypotheticals. We are in production, generating real revenue, and on a mission that matters: making intelligent financial services available to the millions of people who've never had a private banker. More than 100 banks and credit unions run on [interface.ai](http://interface.ai), reaching over 10 million people. Many products are live today; the biggest bets — an AI-first contact center and an AI-native consumer banking experience — are what comes next. Backed by $30M in Series A funding and already cash-flow positive, we're at the inflection point: a proven product, paying customers, and a profitable business rebuilding itself as an AI-native company to lead a world where agents, not software, do the work.

## The Role

As a Senior Product Manager, you own a welldefined subdomain or initiative endtoend — not a full domain, but real outcomes within one, under real (if bounded) ambiguity. You partner with a senior engineer as a nearpeer, shape the sequencing of your own roadmap within the direction set by domain leadership, and mentor the PMs executing alongside you. This is the seat for someone ready to move past pure execution into real ownership, without yet carrying an entire domain's strategy.

## What You'll Own

- Outcomes for a defined subdomain or initiative — not just what ships, but whether it worked
- A roadmap for your area, sequenced and defended within the direction domain leadership has set
- Real technical engagement — debating tradeoffs with your engineering partner, not just handing over prioritized tickets
- Mentorship for PMs working within your area
- An AInative way of working — using AI daily to prototype, analyze, and accelerate real work

## What We're Looking For

- 3–5 years in product management, including owning outcomes (not just execution) for at least one product area
- Comfortable with moderate ambiguity — the domain's direction is set by leadership, but you fill in the real plan for your piece of it
- Technical enough to engage directly with engineers on tradeoffs, not just requirements
- Firstprinciples problemsolving and comfort with the pace of a startup building process where none exists
- AInative workflow — daily, handson, not just prompting
- San Franciscobased and committed to working onsite. H1B transfers welcome.

Who Tends To Thrive Here The strongest profiles have already shipped something real and owned the outcome, not just the delivery, they've had to defend a plan to an engineer who pushed back, or to a manager under pressure for a visible win, and held their ground on what was actually right. You don't need to have run a full domain. You do need to show you can take a real, partlyconflicting set of inputs and turn it into a plan you'd actually stand behind.

Bonus Points

- Financial services, fintech, or regulatedindustry experience
- Conversational AI, voice, or agentic systems experience
- Experience mentoring a junior PM
- Shipped something 0→1 within a larger organization

What This Role Is — And Isn't This is a real ownership seat for a subdomain, not a backlogmanagement one — and not yet a fulldomain strategy seat either. You're the one filling in the real plan for your area, defending it to your engineering partner and your manager, not executing someone else's roadmap line by line. If you measure yourself purely in tickets shipped, this isn't the role. If you're looking to set the entire company's product strategy on day one, that's the Domain or Principal PM seat, not this one — but this is exactly how you get there.

## Benefits

🩺 100% paid health, dental & vision care 💰 401(k) & financial wellness perks 🍜 Daily meals on us 🚇 Commuter benefit 💪 Monthly wellness stipend 🤖 Claude Enterprise + frontier AI tools for every employee — build with the best 🏙️ Brand-new 21st-floor SF office at 44 Montgomery — floor-to-ceiling views, worth showing up to 🌴 Discretionary PTO + paid parental leave 🧘 Mental health, wellness & family benefits 🚀 A mission-driven team shaping the future of banking

Why [interface.ai](http://interface.ai) Series A · $30M raised · Cash-flow positive — we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck. You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.

[interface.ai](http://interface.ai) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

## About interface.ai

## Company Overview
- **One-liner**: Interface.ai provides agentic AI solutions—including voice, chat, and co-pilot assistants—purpose-built for community banks and credit unions, aiming to automate customer service and eliminate hold times.
- **Entity Type**: Private (raised $30M in Series A and debt financing, led by Avataar Venture Partners)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Srinivas Njay (Founder CEO)

## Core Business
- **Primary industry**: Financial technology (fintech) / Agentic AI for banking
- **Target customers**: B2B – community banks and credit unions (mid-size & small financial institutions)
- **Mission / Purpose**: To help financial institutions achieve their business goals and empower customers to achieve financial wellness through agentic AI ([interface.ai](https://interface.ai/))

## Products & Services
- **Nexus (CCaaS Platform)** – Launched in 2026 as the industry’s first fully agentic Contact Center as a Service platform. Handles every contact end-to-end with AI, eliminating hold queues and transfers, and only involving humans when judgment is needed. Claims to multiply agent capacity up to 10x ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).
- **Voice AI** – A phone-based solution that delivers human-like conversations, resolves routine inquiries at scale, and seamlessly hands off complex issues to human agents ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).
- **Sphere (Generative AI Assistant)** – A ChatGPT-like universal channel for customers and employees. Replaces 14–15 applications for frontline staff, increasing efficiency 10x. Offers intelligent guidance, plugins, and personalized AI assistance ([builtin.com](https://builtin.com/company/interface-ai)).
- **Digital AI Assistants & Co‑pilots** – Pre-trained for 60+ banking use cases, integrated with major core banking and customer management systems ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**:
  - Annual Revenue: $3.3M (estimate from LinkedIn)
  - Total Funding: $30M (LinkedIn) or $40M (CBInsights, conflicting reports) – Series A ($20M) + Debt ($10M) led by Avataar Venture Partners in October 2024 ([linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai))
- **Notable Investors / Partners**: Avataar Venture Partners (lead investor); integrations with major core banking systems.
- **Growth Signals**:
  - 165 employees across 7 countries (India, US, Argentina, UK, UAE, Tunisia, Canada)
  - 160,634 LinkedIn followers (+23.6% YoY)
  - 35 active job postings (monthly growth +12.9%, quarterly +150%)
  - Recent product launch: Nexus at Financial Brand Forum (April 2026)
  - Headcount decreased 6.8% YoY (potential consolidation or pivot)

## Competitive Advantages
- **Deep domain focus**: Purpose-built for community financial institutions, not a generic AI platform.
- **Pre-trained banking AI**: Covers 60+ banking-specific use cases out of the box.
- **Fully agentic CCaaS**: Nexus eliminates the fundamental trade-off between automation and human escalation, handling entire calls autonomously.
- **Integrated ecosystem**: Compatible with major core banking systems and CRM platforms, reducing integration friction.

## Strategic Focus
- Scale adoption of Nexus among community banks and credit unions.
- Expand agentic AI beyond voice into digital and employee-facing channels.
- Continue vertical specialization to deepen moat in the small/mid-size banking segment.

## Why Work Here
- **Culture**: Described as “fast, collaborative, low-ego, and outcome-driven” by a Senior Product Manager on Indeed. Management is accessible and open to data-backed debate ([indeed.com](https://www.indeed.com/cmp/Interface.ai)).
- **Work model**: Primarily on-site at Covina, CA or San Francisco, CA offices (per Built In), but some remote/hybrid roles exist (e.g., Remote Project Manager on Indeed). Verify specific roles on the careers page.
- **Engineering focus**: 75 out of 165 employees (34%) are in technical roles; strong engineering leadership (VP Engineering, Directors).
- **Perks**: Health insurance; high-ownership product roles with direct customer impact.
- **Recent employee growth caution**: Headcount declined 6.8% YoY; some senior leaders have departed (e.g., Head of Partnerships left Mar 2026). However, active hiring (35 open roles) suggests ongoing investment.

## Sources
1. [interface.ai](https://interface.ai/)
2. [linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai)
3. [cbinsights.com/company/interfaceai](https://www.cbinsights.com/company/interfaceai)
4. [builtin.com/company/interface-ai](https://builtin.com/company/interface-ai)
5. [indeed.com/cmp/Interface.ai](https://www.indeed.com/cmp/Interface.ai)

## Other roles at interface.ai

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- [VP of Finance](https://feeny.ai/job/vp-of-finance-interface-ai-san-francisco-snwekqvr39nk) — San Francisco, CA
- [Senior Account Manager](https://feeny.ai/job/senior-account-manager-interface-ai-san-francisco-txj174zz3cjw) — San Francisco, CA
- [Account Executive](https://feeny.ai/job/account-executive-interface-ai-san-francisco-kb9tv37qfcqe) — San Francisco, CA
- [Chief of Staff to the CEO](https://feeny.ai/job/chief-of-staff-to-the-ceo-interface-ai-san-francisco-1pvcr19sp9qd) — San Francisco, CA
- [Staff Platform & Reliability Engineer](https://feeny.ai/job/staff-platform-reliability-engineer-interface-ai-san-francisco-1b83vpyvb3zt) — San Francisco, CA
- [Technical Support Engineer - L2](https://feeny.ai/job/technical-support-engineer-l2-interface-ai-bengaluru-h1tfc3z6yvbz) — Bengaluru, India
- [Head of Marketing](https://feeny.ai/job/head-of-marketing-interface-ai-san-francisco-nst26n25e3d6) — San Francisco, CA
- [Software Engineer II](https://feeny.ai/job/software-engineer-ii-interface-ai-san-francisco-6554ycaatmwc) — San Francisco, CA
- [VP of Sales](https://feeny.ai/job/vp-of-sales-interface-ai-san-francisco-v0ky8gnzrpa2) — San Francisco, CA