---
title: 'Senior Product Manager at Lutra'
canonical: 'https://feeny.ai/job/senior-product-manager-lutra-canada-7hdx769adhzz'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Product Manager at Lutra

- **Company:** Lutra
- **Location:** Canada
- **Compensation:** $110k–$160k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.gem.com/lutra/am9icG9zdDpOwBPABm5W1fS9a3nuKQn1

## Job description

## Your opportunity

Our client is a Canadian fintech operating in the payments space, handling over $1 billion in annual transactions volume across categories of spending most people and small businesses cannot avoid. The company built its position on a single high volume payments product and is now working toward becoming its customers' primary financial provider.

That ambition has opened several large, loosely scoped problem areas at once: new account and card products, consumer financial insights the team sees as underbuilt across the category, and business customer segments the company has barely touched. This role spans both consumer and business audiences, owning problems inside those areas rather than a fixed roadmap. You’ll have autonomy to prioritize your scope, and your focus may change month to month.

The product organization is deliberately small. You will be reporting directly to the Head of Product, working alongside three product designers and a team of roughly twenty engineers. A significant portion of the roadmap will be yours to shape.

## Key responsibilities

- Problem identification: Find the highest-leverage problems on your own, from data, user conversations, and market research, and bring the team a framed problem rather than a task list
- Growth and conversion: Own measurable improvements to acquisition and activation, including onboarding conversion, which is a current priority
- New product exploration: Take ambiguous bets in areas such as new account products, card products, and financial insights from open questions through to a defined, shippable direction
- Consumer and business scope: Work across both audiences, moving between established consumer growth problems and a largely greenfield business segment as priorities shift
- Quantitative analysis: Dig into funnel and product data page by page, isolate where users drop off, and turn what you find into concrete recommendations
- Qualitative research: Talk to users directly and combine what you hear with the numbers to form a defensible point of view
- Prototyping: Build prototypes yourself to pressure test ideas and give the team something concrete to react to
- Prioritization and trade-offs: Make judgment calls on sequencing and scope independently, and defend them with clear rationale
- Competitive and market research: Track what other fintechs are building, domestically and abroad, and translate that into opportunities for the business
- Team clarity: Keep enough structure in place that the team knows what it is building and why, and keep work moving without relying on heavy process

## Your know-how

- 5+ years in product management, or comparable experience founding and operating your own company
- Experience in a startup or high growth environment where you carried real autonomy and made consequential decisions without close oversight
- Strong quantitative ability and genuine comfort working in data on your own, without analytical support
- A track record of pairing quantitative signal with qualitative research to reach recommendations you can defend
- Fluency with AI tools and a working habit of using them in your own product practice
- The ability to build prototypes and carry an idea from first framing through to a defined solution
- Sound product judgment, and the ability to read trade-offs quickly and act on them
- Bias for action, with a clear preference for shipping earlier over shipping perfect
- Persistence when a project meets resistance, paired with the judgment to know when to stop pushing and move on

It’s a bonus if

- You have founded or helped found a company, whether or not it reached scale
- You have worked on consumer fintech, payments, credit, or banking products
- You have owned an onboarding or activation funnel and moved the numbers
- You have built products for business or small business customers
- You have worked closely with product designers on small, blended teams
- You follow product work as a personal interest and keep current on what is being built elsewhere

## About Lutra

## Company Overview
- **One-liner**: Lutra is a water and wastewater process engineering consultancy and software provider, delivering smarter solutions to protect water, the environment, and people’s health.
- **Entity Type**: Private
- **Headquarters**: Lower Hutt, New Zealand
- **Founded**: 2006
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Water & Wastewater Treatment, Utilities, Environmental Engineering, Data Management Software
- **Target customers**: Government municipalities, industrial clients in New Zealand, and international clients in the water and wastewater sector (B2B, Enterprise)
- **Mission or purpose statement**: "To protect water, the environment and people's health, by providing smarter solutions."

## Products & Services
For each major offering:
- **Infrastructure Data (ID)**: A market-leading, scalable, cloud-based operations and compliance management software platform. It is designed to improve operational performance, data quality, and reduce organisational risk for water and wastewater treatment assets. The software is used to manage assets accounting for 75% of New Zealand’s population.
- **Water & Wastewater Process Engineering**: Expert consultancy services including options studies, process design, commissioning support, and optimisation for water and wastewater treatment plants (e.g., activated sludge systems, MABR).
- **Advanced Process Control (APC)**: Services to improve plant performance, efficiency, and compliance through advanced control strategies.
- **Training**: Operational training and knowledge transfer for clients in the three waters industry.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of USD 5,400,000 (estimated); Total Funding of USD 60,100 (from two grants by Callaghan Innovation in 2016 and 2017).
- **Notable Investors/Partners**: Callaghan Innovation (grant provider), and a supportive global parent company (not named in sources).
- **Growth Signals**: The company has grown from a small team in 2006 to a team of 35. It serves 30+ clients in NZ’s government and industrial space, plus 25+ international clients. Its software holds the market majority for compliance management in NZ.

## Competitive Advantages
- **Deep Domain Expertise**: One of the largest water process engineering teams in New Zealand, with two decades of experience.
- **Market Leading Software**: The Infrastructure Data platform is the trusted industry solution for compliance and operations management, serving the majority of the NZ population’s water assets.
- **End-to-End Solutions**: Combines expert engineering knowledge with innovative technology (software, APC, training) to provide comprehensive solutions.
- **Outcomes-Focused**: Prioritises customer needs and delivers excellence through deep upfront understanding of client requirements.

## Strategic Focus
- **Growth and Expansion**: Actively seeking a Domestic Business Development Manager to secure Lutra’s position in the reformed water sector in New Zealand.
- **Talent Development**: Focused on building career pathways and developing employees through a supportive global parent company, aiming for a "no glass ceiling" environment.
- **Sustainability**: Committed to reducing emissions and developing sustainable operating practices, reflected in their Statement of Intent and Mission.

## Why Work Here
- **Culture**: Described as a team of experts committed to excellence, with a strong focus on people. The company invests heavily in training, work/life balance, and providing a safe, healthy, and fun workplace.
- **Flexibility**: All employees have flexibility to work from home and are provided with packages to do so. There are no enforced traditional start or finish times, offering trust and autonomy.
- **Wellbeing Package**: Includes comprehensive Health Insurance, an employee assistance provider, wellbeing days, and a 6-monthly allowance.
- **Career Development**: Formal career pathways are in place, and the company supports training and development with a "no glass ceiling" philosophy due to its global parent company.
- **Compensation**: Competitive compensation and an annual bonus scheme for all employees.
- **Remote/Hybrid Policy**: Highly flexible with a strong work-from-home culture.

## Sources
1. [lutra.com/about](https://www.lutra.com/about-us)
2. [lutra.com/careers](https://www.lutra.com/careers)
3. [linkedin.com/company/lutra-ltd](https://linkedin.com/company/lutra-ltd)
4. [lutra.com/our-team](https://www.lutra.com/our-team)
5. [prospeo.io/c/lutra-revenue](https://prospeo.io/c/lutra-revenue)

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