--- title: 'Senior Product Manager, Marshall at Salient' canonical: 'https://feeny.ai/job/senior-product-manager-marshall-salient-san-francisco-jejys40j3t3z' type: 'job' last_seen: '2026-10-14' --- # Senior Product Manager, Marshall at Salient - **Company:** Salient - **Location:** San Francisco, CA - **Compensation:** $180k–$280k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/salient/092f390c-e82b-4ee1-8cab-08ec0c9efb88 ## Job description ## About Us Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders. We are: - Backed by a16z and Y Combinator, with $75M raised in Series A funding - Cash flow positive and profitable, with mid eight figure ARR achieved in under two years - Already serving more than 20% of the auto lending industry - Processing millions of real customer calls and transactions every day - Fully deployed in production with major financial institutions - Actively expanding into new financial services segments - Building together in person in San Francisco We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter. ## About the Role We’re hiring Senior Product Managers to join Marshall. You will own one or more product areas end to end, working directly with engineering, design, implementation, customers, and company leadership. Scope will reflect the needs of each area: a large 0-to-1 platform or workflow may require a PM's full attention, while mature or closely related products may be owned together. Your portfolio may evolve as products mature, customer adoption grows, and the PM team expands. In every case, you will own the customer problem, product direction, execution, launch, adoption, and measurable outcomes, not simply a feature backlog. ## What You'll Own - One or more major product areas within Marshall, with scope sized to their complexity, maturity, and customer needs. - Existing products: expanding compliance, servicing, scorecards, and insights across calls and turning findings into operational action. - Loan management system integrations: connecting lender systems through reusable integrations, canonical data models, and clear system-of-record boundaries. - Workflow automation: launching opinionated 0-to-1 products on the LMS foundation as the platform and customer needs mature. - End-to-end outcomes for your portfolio—from field discovery and strategy through specifications, launch, adoption, and measurable operational impact. - Product decisions that strengthen shared platform capabilities rather than accumulating bespoke customer implementations. - Active ownership of portfolio strategy, boundaries, sequencing, and product quality in partnership with the broader Marshall team. ## What We're Looking For - You've owned meaningful enterprise product areas end to end and can adjust your operating depth to the complexity of the problem. - You've shipped 0-to-1 products from an ambiguous operational problem through production adoption. - You go to the source. You'll travel, sit beside lender operators, and learn real workflows, exceptions, and workarounds. - You define success through customer adoption and operational outcomes, not feature delivery alone. - You can reason about integrations, data models, workflow state, permissions, migrations, auditability, and source-of-truth boundaries. - You form a product opinion and know what to standardize, configure, or decline. - You have instincts for regulated, high-consequence systems and safe failure behavior. - You communicate clearly with frontline operators, lender executives, risk teams, and engineers. ## Nice to Have - Experience with loan servicing, collections, loan management systems, core banking, or adjacent financial operations. - Experience building integration, data, workflow automation, system-of-record, compliance, or quality-management products. - Background in contact-center analytics or AI-powered enterprise software. ## Why This Role Marshall already helps lenders manage compliance, servicing, scorecards, and insights across every call. We are extending that position into the integrations, operational record, and automated workflows lenders use to run servicing. You will own a meaningful part of that product surface and help define how the portfolio grows as new foundations and product areas emerge. At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office. We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches. By applying, you acknowledge that your personal information will be processed in accordance with our [Privacy Policy](https://www.trysalient.com/legal/privacy-policy). ## About Salient ## Company Overview - **One-liner**: Salient builds AI-native loan servicing agents that automate collections, disputes, and loss mitigation for US consumer lenders. - **Entity Type**: Private (Funded: $75M total raised) - **Headquarters**: San Francisco, California, United States - **Founded**: 2023 - **Founders**: Mukund Tibrewala (CEO) and Arijit Malik (CTO) ## Core Business - **Primary industry**: Consumer lending / Fintech / AI workflow automation - **Target customers**: B2B – banks, credit unions, auto lenders, and fintechs operating in US consumer lending. - **Mission**: To lower the cost of credit for every American by building AI that is reliable, auditable, and compliant. ## Products & Services - **Taylor 2.0**: AI agent for inbound and outbound collections calls with native FDCPA, TCPA, and CFPB compliance. Handles end-to-end conversations, negotiations, and payment promises. - **Marshall 1.4**: Agent for GAP claim automation and appraisal-clause deadline management. - **Flyn 1.2**: Agent for dispute and chargeback resolution. All products are designed with borrower-level memory, cross-channel context, and exam-ready audit trails. ## Market Standing - **Valuation**: ~$500M (as of late 2025, per Y Combinator; conflicting reports may exist) - **Key Metrics**: - Annual Recurring Revenue (ARR): $25M (per Y Combinator, 2025) - LinkedIn reports $4.7M annual revenue (likely earlier or GAAP vs ARR difference) - Daily active users: agents touch more than 1.5 million Americans every day - **Total Funding**: $75M across seed and Series A - **Notable Investors/Partners**: Andreessen Horowitz (led $60M Series A), Matrix Partners, Y Combinator; selected by JPMorgan Chase for Hall of Innovation - **Growth Signals**: Team grew 185% YoY to ~46 employees; 8 open roles as of mid-2025; expanded law repository and LMS-level compliance features in 2026 releases. ## Competitive Advantages - **Compliance-first design**: Built from the ground up inside lender operations to meet CFPB, state-level, and supervisory expectations. - **Borrower-level memory**: Every interaction updates a persistent profile across promises, hardships, disputes, and escalation history. - **Embedded origin**: Co-developed with some of the largest US consumer lenders – not a generic AI applied post-hoc. - **Audit-ready**: Full logging, exam-ready reporting, and rule-level control out of the box. ## Strategic Focus - Deepening product coverage for auto lending and expanding into more consumer lending verticals (credit cards, personal loans). - Strengthening compliance capabilities with expanded law repositories and LMS-level control. - Scaling deployments across existing launch partners and acquiring new bank/credit union clients. ## Why Work Here - **Culture**: Early-stage startup environment with deep domain focus; founded by former Tesla/Goldman Sachs (Mukund) and Airtable/Dropbox (Arijit). Emphasis on building inside the problem. - **Location**: San Francisco headquarters; roles listed as SF with a hybrid/office presence expected. - **Team**: ~46 people with heavy engineering/technical composition (46% of workforce). High autonomy and ownership. - **Perks/Notable**: Backed by top-tier VCs; opportunity to shape AI infrastructure for a highly regulated industry; roles span engineering, product, and operations. ## Sources 1. [trysalient.com](https://www.trysalient.com/) 2. [trysalient.com/company](https://www.trysalient.com/company) 3. [ycombinator.com/companies/salient](https://www.ycombinator.com/companies/salient) 4. [linkedin.com/company/salientai](https://www.linkedin.com/company/salientai) ## Other roles at Salient - [Office Coordinator](https://feeny.ai/job/office-coordinator-salient-san-francisco-046ha4g52492) — San Francisco, CA - [Telephony Specialist](https://feeny.ai/job/telephony-specialist-salient-san-francisco-y565mgs84tnk) — San Francisco, CA - [Telephony Infrastructure Engineer](https://feeny.ai/job/telephony-infrastructure-engineer-salient-san-francisco-f5fgtgdh7b05) — San Francisco, CA - [Lead Security Engineer](https://feeny.ai/job/lead-security-engineer-salient-san-francisco-fsvsb0b6d3mw) — San Francisco, CA - [Cloud Infrastructure Engineer](https://feeny.ai/job/cloud-infrastructure-engineer-salient-san-francisco-rasff0h4a1vv) — San Francisco, CA - [Lead Product Manager, AI Agents](https://feeny.ai/job/lead-product-manager-ai-agents-salient-san-francisco-f4zqnh501577) — San Francisco, CA - [Founder's Office](https://feeny.ai/job/founder-s-office-salient-san-francisco-v1nwwbzwvs4s) — San Francisco, CA - [Founding Product Designer](https://feeny.ai/job/founding-product-designer-salient-san-francisco-y809xaazpm2f) — San Francisco, CA - [Full Stack Engineer, Front-End](https://feeny.ai/job/full-stack-engineer-front-end-salient-san-francisco-5ggw0z7ychdt) — San Francisco, CA - [AI Deployment Lead](https://feeny.ai/job/ai-deployment-lead-salient-san-francisco-4myp38c0xp1b) — San Francisco, CA