---
title: 'Senior Product Manager - Omnichannel Fulfillment at Flexport'
canonical: 'https://feeny.ai/job/senior-product-manager-omnichannel-fulfillment-flexport-beijing-qnx2e54kcg8g'
type: 'job'
last_seen: '2026-09-16'
---

# Senior Product Manager - Omnichannel Fulfillment at Flexport

- **Company:** Flexport
- **Location:** Beijing, China / Shanghai, China
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8194418

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity

As a Senior Product Manager at Flexport, you'll set the strategic vision and shape products that transform global logistics at scale. You’ll collaborate seamlessly with engineering, design, operations, and business teams to develop and iterate on solutions that power seamless, efficient movement of goods worldwide. Your leadership will guide the team to deliver products that empower businesses—large and small—to meet customer demands and succeed in global markets.

Omnichannel Fulfillment at Flexport

Omnichannel fulfillment sits at the heart of Flexport’s mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we enable merchants to deliver faster, more efficiently, and at lower cost. As Senior Product Manager, you'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers, driving innovation in an interconnected supply chain ecosystem for our merchants —and shaping the future of global trade. Learn more about Flexport Omnichannel [here](https://www.youtube.com/watch?v=o42FhIjhZhk).

## What You’ll Do

- Lead Product Strategy: Define the holistic vision, goals, and roadmap for outbound fulfillment products supporting Flexport’s Omnichannel business lines.
- Executive communication: Managing relationships and reporting with C-suite leadership across Flexport and our customers / stakeholders
- Drive Strategy & Product Development: Own end-to-end strategy & product lifecycle, from ideation, writing requirements/BRDs, through launch and iteration, ensuring alignment with customer and business objectives.
- Partner Cross-Functionally: Work closely with engineering, design, operations, and data science teams to establish priorities, deliver scalable, impactful solutions.
- Champion Customer Insights: Gather and synthesize feedback from users, partners, and market research to inform product direction and prioritization.
- Mentor and Inspire: Provide guidance and mentorship to junior product managers, fostering a culture of collaboration, innovation, and continuous improvement.
- Shape the Platform: Act as a key stakeholder in defining and evolving Flexport’s Omnichannel product vision and strategy.
- Drive Results: Measure product performance and iterate on features to maximize impact and business value.

## What You Bring

- 5+ years of product management experience, with a track record of launching and scaling high-impact products in e-commerce environments.
- Demonstrated leadership of cross-functional teams and delivery of complex projects from concept to execution.
- Depth in product lifecycle management, from discovery through to execution and post-launch evolution.
- Experience mentoring and coaching other product managers or team members.
- Exceptional communication and collaboration skills—you can influence without authority and build trust across stakeholders.
- Strategic thinker with strong prioritization skills—adept at framing trade-offs and navigating fast-paced, ambiguous environments.
- Strong writing skills to communicate your product vision, roadmap, requirements, launches, and impact to a broad range of stakeholders, from the CEO to an operator.

Bonus Points

- Experience building products for logistics, supply chain, and fulfillment.
- Hands-on exposure to AI or large language model (LLM) technologies to drive innovation or operational excellence.
- A passion for simplifying and accelerating global trade.
- Familiarity with agile product development methodologies.

Join Flexport’s Fulfillment Outbounds team and help shape the way goods move around the globe.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

## Other roles at Flexport

- [Recruiter](https://feeny.ai/job/recruiter-flexport-manila-pb7sqmqe8fv9) — Manila, Philippines / Singapore, Singapore
- [Customs Associate](https://feeny.ai/job/customs-associate-flexport-amsterdam-x5wswnqqjxyd) — Amsterdam, Netherlands
- [Manager, Control Tower & Service Delivery](https://feeny.ai/job/manager-control-tower-service-delivery-flexport-shanghai-vxvvmfnjexga) — Shanghai, China
- [Air Operations Associate](https://feeny.ai/job/air-operations-associate-flexport-shanghai-gasf455rmbn0) — Shanghai, China
- [Global Operations Associate](https://feeny.ai/job/global-operations-associate-flexport-barcelona-xd1kg2wtcrqd) — Barcelona, Spain
- [Global Operations Associate](https://feeny.ai/job/global-operations-associate-flexport-hamburg-knj97t991kds) — Hamburg, Germany
- [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shanghai-43t0m0x8qzxz) — Shanghai, China
- [Global Aid Account Manager](https://feeny.ai/job/global-aid-account-manager-flexport-atlanta-georgia-grz3c48188z8) — Atlanta Georgia, United States
- [Global Operations Specialist](https://feeny.ai/job/global-operations-specialist-flexport-dallas-texas-5devmw925rbq) — Dallas Texas, United States
- [Area Manager](https://feeny.ai/job/area-manager-flexport-atlanta-georgia-xedpcp2cernx) — Atlanta Georgia, United States