---
title: 'Senior Product Manager, Ops Tech at Flexport'
canonical: 'https://feeny.ai/job/senior-product-manager-ops-tech-flexport-bellevue-7zrr4xzjd8hs'
type: 'job'
last_seen: '2026-11-04'
---

# Senior Product Manager, Ops Tech at Flexport

- **Company:** Flexport
- **Location:** Bellevue, WA / San Francisco, CA
- **Compensation:** $156k–$194k
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8348058

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

We're looking for a Senior Product Manager to join Flexport's Ops Tech product team and own a critical part of how we empower internal operators and optimize global logistics execution. You'll define the vision and roadmap for import operations technology, ship features that drive measurable efficiency and cost savings, and collaborate with engineering, design, data science, and global operations teams to solve hard execution problems at scale.

Flexport's platform powers every stage of global freight—from origin booking to destination execution and final warehouse delivery. The products you build will be used daily by freight operators, drayage teams, customs specialists, and logistics managers who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex physical and digital logistics workflows.

You will:

- Own the product strategy and execution roadmap for Ops Tech end-to-end—from problem discovery through launch, adoption, and iteration
- Define and deliver product features that improve destination dwell management, control demurrage expenses, and elevate on-time delivery metrics
- Build high-efficiency internal operator tools and AI-driven automation that simplify complex, multi-step freight execution workflows
- Establish quantitative frameworks to track operational metrics, platform health, operator productivity, and cost-to-serve reductions
- Partner deeply with Engineering, Design, Global Operations, and Commercial leadership to translate physical trade constraints into software solutions
- Communicate strategy, trade-offs, and outcomes with clarity and conviction in executive-facing forums

You should have:

- 6+ years of product management experience (or domain-relevant experience), shipping products in complex, data-dense environments
- Strong analytical & quantitative skills: Proficient in SQL, comfortable working with complex datasets, and skilled at building data-driven metrics frameworks
- Domain Focus: Experience building B2B workflow software, internal operator platforms, supply chain execution systems, or freight technology
- Complex Workflow UX: Demonstrated ability to streamline intricate operational tasks into intuitive user interfaces for heavy daily users
- Cross-Functional Collaboration: Proven ability to partner closely with designers, engineers, and frontline operations teams to prioritize features and manage dependencies
- Executive Communication: Excellent written and verbal communication skills, particularly when explaining technical trade-offs, prioritization frameworks, and business impact

#LI-onsite

## #LI-VA1

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits): $155,520—$194,400 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

## Other roles at Flexport

- [Director, Ocean Gateway (PRS)](https://feeny.ai/job/director-ocean-gateway-prs-flexport-shenzhen-t893m148zn66) — Shenzhen, China
- [Ocean Operations Associate](https://feeny.ai/job/ocean-operations-associate-flexport-hanoi-1sj9ycbw2kkh) — Hanoi, Vietnam
- [Account Executive, Flexport Capital](https://feeny.ai/job/account-executive-flexport-capital-flexport-san-francisco-w318rxgkj0h4) — San Francisco, CA
- [Senior Software Engineer, Climate](https://feeny.ai/job/senior-software-engineer-climate-flexport-amsterdam-cye4sktanrt4) — Amsterdam, Netherlands
- [Manager, Account Management](https://feeny.ai/job/manager-account-management-flexport-jakarta-ncktr6sngp7x) — Jakarta, Indonesia
- [Manager, Account Payable](https://feeny.ai/job/manager-account-payable-flexport-ho-chi-minh-city-2hqp7wha3h7q) — Ho Chi Minh City, Vietnam
- [Senior Brand Designer](https://feeny.ai/job/senior-brand-designer-flexport-san-francisco-8cmdrv4dxfty) — San Francisco, CA
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- [Senior IT Systems Engineer](https://feeny.ai/job/senior-it-systems-engineer-flexport-bellevue-c313039r248h) — Bellevue, WA / San Francisco, CA
- [Customs Associate](https://feeny.ai/job/customs-associate-flexport-antwerpen-0xvs38phdjew) — Antwerpen, Belgium