---
title: 'Senior Product Manager, Payments at Automattic Careers'
canonical: 'https://feeny.ai/job/senior-product-manager-payments-automattic-careers-remote-xr3kjdq4hmax'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Product Manager, Payments at Automattic Careers

- **Company:** Automattic Careers
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-01-13
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/automatticcareers/jobs/7482858

## Job description

## The role

[We’re](https://woocommerce.com/) hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations.

You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed.

Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most.

## What you’ll work on

- Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes.
- Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.
- Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.
- Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit.
- Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.
- Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.

## What we’re looking for

- 7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution.
- 4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launches is a plus.
- Strong product judgment. You can make good calls in messy situations and don’t need perfect information to move forward.
- Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact.
- Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs.
- Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation.
- Clear written and verbal communication in a distributed, async environment.
- Familiarity with WooCommerce, [WordPress](https://wordpress.org/), or open-source ecosystems is a plus.

Salary range: $170,000-$240,000 USD.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our [Benefits Page](https://automattic.com/benefits/). And check out these links to learn more about [How We Hire](https://automattic.com/how-we-hire/) and [What We Expect from Ourselves](https://automattic.com/expectations/). #LI-Remote

## About Automattic

Now in [our 20th year](https://timeline.automattic.com/), we’re the people behind [WordPress.com](http://wordpress.com/), [WooCommerce](https://href.li/?http://woocommerce.com/), [Beeper](https://www.beeper.com/), [Tumblr](https://href.li/?https://www.tumblr.com/), [Simplenote](https://href.li/?http://simplenote.com/), [Jetpack](https://href.li/?http://jetpack.com/), [Longreads](https://href.li/?http://longreads.com/), [Day One](https://href.li/?https://dayoneapp.com/), [PocketCasts](https://href.li/?https://www.pocketcasts.com/), and more. We believe in making the web a better place.

We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

[We believe in Open Source](https://github.com/Automattic), and the vast majority of our work is available under the [GPL](https://en.wikipedia.org/wiki/GNU_General_Public_License). Automattic is a [Most Loved Company](https://mostlovedworkplace.com/companies/automattic-inc/), an Equal Opportunity employer, and [Disability Confident Committed](https://disabilityconfident.campaign.gov.uk/). ([Here’s what that might mean for you](https://happinessengineer.blog/2022/09/08/happiness-for-everyone-working-with-a-disability-at-automattic/).) If you need accommodations during the application or interview process, please [fill out this form](https://automattic.com/application-accommodation-request/). We are committed to ensuring an accessible hiring process for all candidates. Learn more about our [Employee Resource Groups](https://automattic.com/automattician-resource-groups/).

You can track your application status and more at [MyGreenhouse](https://my.greenhouse.io/users/sign_in).

To learn about how we handle your data, please review our [Job Applicant & Candidate Privacy Notice](https://automattic.com/automattic-job-applicant-candidate-privacy-notice/) and our [Privacy Policy](https://automattic.com/privacy/).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster [here](https://automattic.wordpress.com/wp-content/uploads/2026/03/22-088_eeoc_knowyourrights6.12.pdf). Automattic participates in the [E-Verify program](https://automattic.wordpress.com/wp-content/uploads/2026/03/e-verify_participation_poster_eng_es.pdf) in certain locations, as required by law.

## About Automattic Careers

## Company Overview
- **One-liner**: Automattic is the company behind WordPress.com, WooCommerce, Tumblr, and other open-source web tools, focused on democratizing publishing, commerce, and messaging.
- **Entity Type**: Private (Bootstrapped, profitable)
- **Headquarters**: San Francisco, California, USA (primary HQ; fully distributed workforce)
- **Founded**: 2005
- **Founders**: Matt Mullenweg

## Core Business
- Primary industry: Web publishing, e-commerce, content management, and online communication tools.
- Target customers: B2B and B2C, from individual bloggers and small businesses to large enterprises using WordPress.com, WooCommerce, Jetpack, and Tumblr.
- Mission: "Democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source."

## Products & Services
- **[WordPress.com](https://wordpress.com)**: A hosted website and blog platform powering over 40% of all websites. Available as a free, open-source product (WordPress.org) and a premium hosted service.
- **[WooCommerce](https://woocommerce.com)**: An open-source e-commerce plugin for WordPress, enabling anyone to sell products online.
- **[Tumblr](https://tumblr.com)**: A microblogging and social networking platform.
- **[Jetpack](https://jetpack.com)**: A suite of security, performance, and marketing tools for WordPress sites.
- **[Simplenote](https://simplenote.com)**: A cross-platform note-taking app.
- **[Pocket Casts](https://pocketcasts.com)**: A podcast player app.
- **[Day One](https://dayoneapp.com)**: A journaling app.
- **[Longreads](https://longreads.com)**: A storytelling and long-form reading platform.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Over half a billion US dollars in annual revenue (stated on the "About Us" page). [automattic.com](https://automattic.com/about/)
- **Notable Investors/Partners**: Automattic is bootstrapped and profitable. Key partners include the open-source community, WordPress hosting providers, and major tech platforms.
- **Growth Signals**: 1,450 employees in 82 countries speaking 108 languages. Their founding product (WordPress) powers over 40% of all websites. [automattic.com](https://automattic.com/about/)

## Competitive Advantages
- **Open Source Dominance**: WordPress powers 40%+ of the web, giving Automattic a massive, entrenched user base and ecosystem.
- **Fully Remote-First Since 2005**: A pioneer in remote work, with a deeply ingrained asynchronous, distributed culture that doesn't force a return to office.
- **Product Portfolio**: A diverse suite of beloved, high-traffic products (WordPress.com, Tumblr, WooCommerce, Pocket Casts) that are used by millions globally.
- **Profitability & Independence**: Bootstrapped and profitable, allowing long-term strategic thinking without VC pressure.

## Strategic Focus
- **Open Web & User Freedom**: Prioritizing an open, decentralized web over locked-in platforms. They give away their most successful product for free.
- **AI Literacy**: AI literacy and competency are expected across roles, with varying expectations by position. [automattic.com](https://automattic.com/how-we-work/)
- **Product Iteration**: Data-informed, user-driven development with a one-button deploy system pushing code 60–80 times a day. [automattic.com](https://automattic.com/how-we-work/)
- **Global Expansion**: Continued hiring across 82 countries, focusing on diverse talent and local benefits.

## Why Work Here
- **Remote-First & Asynchronous**: Fully distributed since 2005. Work from anywhere, anytime. No return-to-office mandate. [automattic.com](https://automattic.com/about/)
- **Unique Hiring Process**: Includes a paid, short-term contract trial (2-6 weeks) to see how you work together, followed by a final interview and offer. [automattic.com](https://automattic.com/work-with-us/)
- **Generous Benefits**: Open vacation policy (encouraged minimum 25 days), fully paid parental leave (up to 6 months after 12 months), paid three-month sabbatical every 5 years, home office/coworking allowances, stock options, wellness benefits (Calm, Headspace, ergonomic consultations), and professional development budget. [automattic.com](https://automattic.com/benefits/)
- **Engineering Culture**: Strong emphasis on open source (GPL), one-button deploys, data-informed decisions, and autonomy. New hires spend their first two weeks doing customer support for WordPress.com to connect with users. [automattic.com](https://automattic.com/how-we-work/)
- **Travel**: Expect to travel 3-4 weeks per year for team meetups and company gatherings in diverse locations (e.g., Buenos Aires, Las Vegas, Vienna, Mexico). [automattic.com](https://automattic.com/how-we-work/)
- **Diversity & Inclusion**: 1,450 people in 82 countries, speaking 108 languages. Employee Resource Groups, monthly People Lab series, and a commitment to accessibility and inclusion. [automattic.com](https://automattic.com/about/)
- **Culture**: Values impact over hours, autonomy, open communication (P2 blogs, Slack), and a fun, challenging work environment. [automattic.com](https://automattic.com/how-we-work/)

## Sources
1. [automattic.com/about](https://automattic.com/about/)
2. [automattic.com/work-with-us](https://automattic.com/work-with-us/)
3. [automattic.com/how-we-work](https://automattic.com/how-we-work/)
4. [automattic.com/benefits](https://automattic.com/benefits/)
5. [automattic.com/work-with-us/jobs](https://automattic.com/work-with-us/jobs/)

## Other roles at Automattic Careers

- [Senior Counsel](https://feeny.ai/job/senior-counsel-automattic-careers-remote-7fnm9s045kzr)
- [Sales Account Executive, Pressable](https://feeny.ai/job/sales-account-executive-pressable-automattic-careers-remote-66htqckn4epd)
- [Global Account Director, Payment Partnerships - WooCommerce](https://feeny.ai/job/global-account-director-payment-partnerships-woocommerce-automattic-careers-na0dbe43tvxn)
- [Senior Manager, Demand Generation, WordPress VIP](https://feeny.ai/job/senior-manager-demand-generation-wordpress-vip-automattic-careers-remote-t7rpf33x32w9)
- [Support Engineer, VIP](https://feeny.ai/job/support-engineer-vip-automattic-careers-remote-dcpxwf9mbn8s)
- [Director of Strategic Partnerships, WooCommerce](https://feeny.ai/job/director-of-strategic-partnerships-woocommerce-automattic-careers-remote-k1489h97dh2z)
- [Customer Success Engineer, VIP](https://feeny.ai/job/customer-success-engineer-vip-automattic-careers-remote-3v8eey1txk04)
- [Senior Partner Manager, Enterprise](https://feeny.ai/job/senior-partner-manager-enterprise-automattic-careers-remote-7bqr2042x1ds)
- [Senior Revenue Operations Manager](https://feeny.ai/job/senior-revenue-operations-manager-automattic-careers-remote-0eavvm1fqzgj)
- [Technical Account Manager, Automattic Special Projects Team](https://feeny.ai/job/technical-account-manager-automattic-special-projects-team-automattic-careers-cnkhrp7cyzp1)