---
title: 'Senior Product Manager, Payments Platform at Surfshark'
canonical: 'https://feeny.ai/job/senior-product-manager-payments-platform-surfshark-vilnius-ya4xtr0dhyvk'
type: 'job'
last_seen: '2026-10-17'
---

# Senior Product Manager, Payments Platform at Surfshark

- **Company:** Surfshark
- **Location:** Vilnius, Lithuania
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/surfshark/3cf3c91b-e3d7-4bb9-85ce-b21aa86b15dc

## Job description

Incogni is at the forefront of consumer privacy, providing a simple and effective way for people to remove their personal information from data brokers. We've become the preferred data removal service for many consumers and are continuing to grow rapidly, especially within our mobile app experience. Join our newly formed Payments team tasked to provide crucial commercial infrastructure that enables reliable monetization across our customer journey. This team will own the complete money collection lifecycle:

- Checkout start
- Payment success, methods, flows
- Subscription lifecycle
- Billing logic
- Renewal
- Failed payment recovery

If you want to:

- Own and drive vision and long-term strategy of an important product area, translating them into a clear roadmap and measurable goals aligned with business objectives;
- Collaborate with marketing, finance, engineering, design, and analytics teams;
- Analyze Payments area performance, metrics and results and identify areas for improvement;
- Deep dive into User journeys and their behaviour patterns;
- Turn Payments into a growth driver — removing friction, reducing fraud, and improving conversion;
- Define KPIs and frameworks for checkout conversion, failed payment rate, recovered revenue, success rate and etc.
- ​​Stay up-to-date with competitors, market, and industry trends.

And you can check off:

- Proven experience in product management with a track record of shipping successful products at scale;
- Strong generalist mindset with the ability to move fluidly between strategic thinking and tactical execution;
- Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions;
- Passion for understanding user needs and building products that solve real problems;
- Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.

Bonus points if you:

- Have experience in digital product payments area;
- Have experience in the cybersecurity or privacy industry;
- Have worked with subscription-based products and understand retention dynamics.

Here’s the deal:

- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
- Tools of your choice: choose technical equipment and the tools you need to do your best;
- Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
- Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- Premium Surfshark accounts: for you, your family, and friends;
- Gross salary: 6,000-7,000 Eur/month for the Lithuanian market, 21,000-28,000 Pln/month for the Polish market. It may vary depending on your skills and experience.

## About Surfshark

## Company Overview
- **One-liner**: Surfshark is a cybersecurity company that provides a suite of online privacy and security solutions, including a top-rated VPN, antivirus, and data removal tools.
- **Entity Type**: Private (Unicorn, merged under a holding company with Nord Security)
- **Headquarters**: Amsterdam, Netherlands (with offices in Vilnius & Kaunas, Lithuania; Warsaw, Poland; and Berlin, Germany)
- **Founded**: 2018
- **Founders**: Vytautas Kaziukonis

## Core Business
- **Primary industry/industries**: Cybersecurity, Consumer Privacy, VPN Services
- **Target customers**: B2C (individual consumers), with specific programs for journalists, activists, and NGOs
- **Mission or purpose statement**: "To empower people to take full control of their digital lives, raise awareness about evolving online threats, and champion the accessibility and future of the internet."

## Products & Services
For each major offering:
- **[Surfshark VPN](https://surfshark.com/vpn)**: Core virtual private network service, a top-3 global VPN. Includes features like a strict no-logs policy (verified by Deloitte), 100% RAM-only servers, the proprietary WireGuard protocol, and the FastTrack route optimizer.
- **[Surfshark Antivirus](https://surfshark.com/antivirus)**: Malware and virus protection software.
- **[Surfshark Alert](https://surfshark.com/alert)**: A personal data leak monitoring service that alerts users if their credentials are exposed.
- **[Surfshark Search](https://surfshark.com/search)**: A private, ad-free search engine.
- **[Alternative ID](https://surfshark.com/alternative-id)**: A tool to create a synthetic online identity to protect a user's real email and personal data.
- **[Alternative Number](https://surfshark.com/alternative-number)**: A virtual phone number service for enhanced privacy.
- **[Incogni](https://incogni.com/)**: An automated data removal service that forces data brokers to delete a user's personal information.
- **[HeyPolo](https://heypolo.com/)**: A location-sharing app focused on privacy and consent.

## Market Standing
- **Valuation**: $1.6 Billion (as of 2022 merger with Nord Security), making it a Lithuanian unicorn. [surfshark.com](https://surfshark.com/about-us)
- **Key Metric**: Over 40 million app downloads, 500+ employees. [surfshark.com](https://surfshark.com/about-us)
- **Notable Investors/Partners**: Merged with Nord Security (2022) under a single holding company. Partners include Amnesty International and the VPN Trust Initiative. [surfshark.com](https://surfshark.com/about-us)
- **Growth Signals**:
    - Ranked as one of the fastest-growing European companies by the Financial Times FT 1000 for 2024, 2025, and 2026. [surfshark.com](https://surfshark.com/about-us)
    - Awarded "Best of 2026" by PCMag and "Editors’ Choice 2026" by CNET. [surfshark.com](https://surfshark.com/about-us)
    - Received AV-TEST Certification for its antivirus in 2025. [surfshark.com](https://surfshark.com/about-us)

## Competitive Advantages
- **Integrated Security Suite**: Beyond a standard VPN, Surfshark offers a comprehensive ecosystem (antivirus, data removal, leak alerts) creating a strong switching cost for users.
- **Privacy-First, Verified Operations**: The company has a strict, independently audited no-logs policy (verified by Deloitte) and operates a 100% RAM-only server network, a strong trust signal in the privacy-focused market.
- **Rapid Growth & Brand Recognition**: Consistently ranked among the fastest-growing companies in Europe and holds "Best of" awards from major tech publications (PCMag, CNET), giving it strong market credibility.
- **Innovation & Open Source**: Developed Dausos, the first VPN protocol built specifically for VPN users, and maintains a public Research Hub on internet censorship and cyber threats. [surfshark.com](https://surfshark.com/about-us)

## Strategic Focus
- **Global Expansion & Product Diversification**: Continues to expand its suite of privacy products (e.g., launching HeyPolo, Incogni) to capture more of the user's digital life.
- **Advocacy and Trust**: Deepening its commitment to digital rights through partnerships (e.g., Amnesty International) and transparency initiatives (publishing annual reports, impact reports, and transparency reports).
- **Enterprise-Grade Scaling**: The 2022 merger with Nord Security created a cybersecurity powerhouse, allowing for shared infrastructure and resources while keeping brands independent.

## Why Work Here
- **Culture & Values**: Company culture is rated 4.2/5 on Glassdoor. Core principles include **Radical Ownership, Open-mindedness, Collaboration, and High Standards**. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Surfshark-EI_IE6375899.11,20.htm)
- **Remote & Flexibility**: Offers a "work from anywhere" policy (up to five times a year globally), flexible office hours, and a hybrid work-from-office model. [surfshark.com](https://surfshark.com/career)
- **Perks & Growth**: Includes private health insurance, mental and physical wellbeing programs (yoga, gym access), access to online learning platforms (Udemy, Masterclass), and bonus days off. [surfshark.com](https://surfshark.com/career)
- **Team**: A dynamic, fast-growing environment with over 500 specialists across global offices in Vilnius, Kaunas, Warsaw, and Berlin. [surfshark.com](https://surfshark.com/about-us)
- **Mission-Driven**: Employees work on products used by millions, with a clear mission to protect digital freedom and fight censorship.

## Sources
1. [Surfshark - About Us](https://surfshark.com/about-us)
2. [Surfshark - Careers](https://surfshark.com/career)
3. [Surfshark on Glassdoor](https://www.glassdoor.com/Overview/Working-at-Surfshark-EI_IE6375899.11,20.htm)
4. [Surfshark on LinkedIn](https://pl.linkedin.com/company/surfshark)

## Other roles at Surfshark

- [Senior Acquisition Product Manager](https://feeny.ai/job/senior-acquisition-product-manager-surfshark-vilnius-8k0y1695t2g9) — Vilnius, Lithuania
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- [PPC Specialist](https://feeny.ai/job/ppc-specialist-surfshark-vilnius-6aaz5y28mjfb) — Vilnius, Lithuania
- [Senior Graphic Designer (Employer Branding)](https://feeny.ai/job/senior-graphic-designer-employer-branding-surfshark-vilnius-8yn5pm9bpdk4) — Vilnius, Lithuania
- [Senior Graphic/Motion Designer (Incogni)](https://feeny.ai/job/senior-graphic-motion-designer-incogni-surfshark-vilnius-5sdaxd8e46vt) — Vilnius, Lithuania
- [Video Editor](https://feeny.ai/job/video-editor-surfshark-vilnius-3br3t2dmvasy) — Vilnius, Lithuania
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