---
title: 'Senior Product Manager, Payments at StarRez'
canonical: 'https://feeny.ai/job/senior-product-manager-payments-starrez-united-states-svnett5y8gq9'
type: 'job'
last_seen: '2026-09-15'
---

# Senior Product Manager, Payments at StarRez

- **Company:** StarRez
- **Location:** United States
- **Compensation:** $130k–$150k
- **Work type:** remote
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/starrez/jobs/5421090008

## Job description

## About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

## The Role

As Senior Product Manager, Payments, you are responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle - from vision and strategy through roadmap execution, launch, and ongoing performance.

You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact.

This is a high-impact, domain-building role with accountability for product performance against defined KPIs and strong influence across cross-functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritization, and ensure delivery of solutions that create meaningful customer and business value.

## Role Specifics

- Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office
- Travel: 10% (The percentage of travel is an estimation and could vary based on business need)
- Reporting Structure: This roles reports to the SVP, Product.

Application Deadline: This role will accept applications until September 25th at 11:59PM CDT, unless otherwise posted.

## What You Will Own

- Own the product vision, strategy, and roadmap for the Payments domain across products
- Drive roadmap prioritisation and trade-offs to deliver measurable business impact
- Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency
- Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes
- Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy
- Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions
- Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery
- Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth.
- Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value

Required Qualifications

- 5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services
- Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes
- Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows
- Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance
- Experience with payments pricing, monetisation models, or revenue-sharing partnerships
- Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency
- Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making
- Demonstrated experience leading discovery and shaping product direction through customer and market insight
- Experience working closely with Engineering and Design in cross-functional, distributed teams
- Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
- Working knowledge of payment security and compliance principles (e.g., PCI DSS)

## Preferred Qualifications

- Experience in higher education, property management, or student housing domains
- Experience supporting marketplace or multi-party payment flows
- Familiarity with international payments and regulatory environments (US, UK, Australia, Europe)
- Experience mentoring Product Owners or working within globally distributed product teams

Reasons to join our Team:

- Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
- Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
- A supportive team environment with emphasis on learning and development opportunities
- Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
- Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

US - Salary Range $130,000—$150,000 USD

StarRez is an equal opportunity employer.

## About StarRez

## Company Overview
- **One-liner**: StarRez provides a unified residential management platform that automates housing, events, and community operations for universities and accommodation providers globally.
- **Entity Type**: Private (Bootstrapped/Profitable, no recent funding rounds disclosed)
- **Headquarters**: West Melbourne, Australia (with offices in Denver, USA; London, UK; and Hyderabad, India)
- **Founded**: 1992
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry/industries**: PropTech (Property Technology) and EdTech (Education Technology), specifically student housing and accommodation management software.
- **Target customers**: B2B, serving universities, colleges, and accommodation providers (on- and off-campus housing, conference and event centers).
- **Mission or purpose statement**: "The Platform for Thriving Residential Communities."

## Products & Services
- **On-Campus Housing Platform**: A comprehensive SaaS solution for managing room selection, roommate matching, meal plans, and the full student housing lifecycle, with AI enhancements.
- **Off-Campus Housing Platform (powered by College Pads)**: A university-branded platform providing verified listings, renter education, and tools for the off-campus housing journey.
- **Conference & Events Platform**: Manages group bookings, lodging, and event logistics for conferences, summer programs, and special events.
- **Rez360**: A module for managing conduct, community operations, student employment, incident tracking, duty rounds, visitor tracking, and AI-assisted communication.
- **StarRez Intelligence**: A suite of responsible, purpose-built AI tools for insights, trend prediction, and workflow simplification (e.g., AI-assisted writing, conversational data exploration).
- **StarCare Online**: A 24/7 global support knowledge base for users.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Annual Revenue estimated at $25M–$100M (USD) per Glassdoor; serves 1,300+ customers in 25+ countries, managing 3M+ residents.
- **Notable Investors/Partners**: Not publicly disclosed (bootstrapped/profitable). Partners include Microsoft Azure (cloud infrastructure) and a network of technology and service providers.
- **Growth Signals**: 30+ years in business; 1,300+ customers; 3M+ residents managed; 917,000+ monthly active cloud users; 98% customer satisfaction score; expanding AI capabilities (StarRez Intelligence); hiring across multiple global offices (23 open roles as of mid-2026).

## Competitive Advantages
- **Market Leadership**: Dominant, long-standing provider in the niche of student housing management software with 1,300+ customers in 25+ countries.
- **Enterprise-Grade Security & Compliance**: SOC 2 Type II, PCI DSS Level 1, HIPAA-Ready, FERPA-Ready, and Cyber Essentials Plus certified.
- **Deep Domain Expertise**: 30+ years of specialization in student housing, making them the industry thought leader and subject matter expert.
- **High Customer Loyalty**: 98% customer satisfaction score and a strong, collaborative user community.
- **Scalable & Configurable Platform**: Serves small properties to global portfolios, with a highly configurable, enterprise-ready solution.

## Strategic Focus
- **AI Integration**: Actively building and embedding responsible, purpose-built AI (StarRez Intelligence) across the platform for insights, trend prediction, and workflow automation.
- **Platform Expansion**: Deepening the unified platform to connect on-campus, off-campus, and event housing into a single ecosystem.
- **Global Growth**: Expanding presence across North America, Europe, and Asia Pacific, with a growing Hyderabad office as a key tech hub.
- **Customer Community**: Strengthening the network of housing professionals through events, forums, and peer collaboration.

## Why Work Here
- **Culture**: Described as a team of "caring, energetic, high performing and passionate people" with a strong emphasis on community, innovation, and continuous improvement. 85% of employees would recommend to a friend (Glassdoor).
- **Work Model**: Flexible working arrangements with remote options globally. Offices in Melbourne (APAC HQ), Denver (North America HQ), London (fully remote team), and Hyderabad (hybrid).
- **Benefits**: Competitive salary, retirement benefits, full coverage health insurance, flexible working, volunteer days, Friday lunches, standing desks, and a solar-powered Melbourne office.
- **Engineering Culture**: Emphasis on learning from senior staff, attending conferences, and trying new ideas. Active hiring for AI, platform, and engineering roles.
- **Diversity & Inclusion**: Glassdoor rating of 4.4/5 for Diversity, Equity & Inclusion.

## Sources
1. [starrez.com](https://www.starrez.com/company/about-us)
2. [starrez.com](https://www.starrez.com/company/careers)
3. [starrez.com](https://www.starrez.com/)
4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-StarRez-EI_IE385740.11,18.htm)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/starrez)

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