---
title: 'Senior Product Manager at Procare Solutions'
canonical: 'https://feeny.ai/job/senior-product-manager-procare-solutions-denver-n58v5hd6ykxq'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Product Manager at Procare Solutions

- **Company:** Procare Solutions
- **Location:** Denver, CO / Atlanta, GA
- **Posted:** 2026-07-17
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/procaresolutions/jobs/5362811008

## Job description

## About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.

A Little About the Role

The Senior Product Manager, Merchant Activation owns the merchant activation journey — the critical path that determines how quickly and reliably a signed merchant becomes an active, processing merchant.

This role is focused on a core product challenge: making it faster, simpler, and more reliable for merchants to get live on Procare Payments. You will enhance and extend an existing merchant boarding platform used across multiple Procare products and channels, working closely with Engineering, Sales, and Underwriting to deliver a modern activation experience.

Reporting to the Director of Payments Product, you'll be the primary point of contact for Sales and Underwriting, own the product interface for pricing tooling, and ensure a clean handoff to the Procare Online Financial Management team once a merchant is successfully boarded.

What you’ll do:

- Own the merchant payment application — the formal application, agreement, and signature capture experience that initiates every new merchant relationship, used across Procare's CMS products and sales tooling
- Own the merchant boarding platform — from discovery through delivery, including ongoing enhancements and extensions to the systems that take a completed application through processor boarding
- Own merchant maintenance systems — supporting post-boarding account updates such as address changes, pricing updates, and additional locations
- Own and evolve pricing tooling — ensuring pricing is accurately configured, reflected in boarding systems, and accessible to the teams that need it
- Partner with Engineering to define and ship application, boarding, document collection, workflow, and integration capabilities — and own the clean handoff to the implementation team once merchants are successfully boarded
- Serve as the primary point of contact for Sales and Underwriting — aligning product direction with sales motion, underwriting workflows, and compliance requirements
- Communicate clearly across teams and leadership — translating product decisions, tradeoffs, and roadmap priorities into updates that are accessible to both technical and non-technical stakeholders
- Track and report on key activation metrics — monitoring boarding completion rates, time-to-board, and activation contribution rate to surface friction, inform roadmap priorities, and demonstrate progress against business outcomes
- Maintain a living backlog, write clear requirements, and lead pre- and post-release validation

Our ideal candidate will have:

- 5+ years' of product management experience; payments, fintech, or financial services preferred
- Bachelor's degree required; MBA or equivalent advanced degree preferred
- Experience with platform or API-first products — designing for multiple consumers or integration partners
- Experience with merchant onboarding, application flows, or KYC/AML-adjacent products
- Strong cross-functional skills — Engineering, Sales, Underwriting, and Operations will be your daily partners
- Strong written and verbal communication skills — comfortable presenting to cross-functional stakeholders and translating complex decisions for non-technical audiences
- Disciplined requirements ownership with strong backlog management habits
- Comfort using AI tools in discovery, requirements writing, and product development workflows
- Familiarity with event-driven architectures, webhooks, or API integrations
- Experience with embeddable or white-label UI products deployed across multiple host environments
- Familiarity with ISO, PayFac, or third-party processor onboarding workflows
- Experience with compliance-adjacent product work (KYC/AML, OFAC, risk decisioning)
- Vertical SaaS or embedded payments background

Physical Requirements:

- This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
- Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
- Use of computer, telephone, and other office equipment for the greater part of the workday
- Occasional travel may be required for this position

Why Procare?

- Excellent comprehensive benefits packages including: medical, dental, & vision plans
- HSA option with employer contributions
- Vacation time, holidays, sick days, volunteer & personal days
- 401K Plan with employer match and immediate vesting
- Employee Stock Purchase Plan
- Employee Discount Program
- Medical, Dependent Care, and Transportation FSA Plans
- Company paid Short and Long-Term disability and Life Insurance
- RTD EcoPass for all Denver employees
- Tuition Reimbursement and continued Professional Development
- Fast paced, high energy workplace environment in prime downtown location
- Regular company provided meals

Salary

$135,000 - $145,000/year DOE

Location

This position can be based in our Denver, CO or Atlanta, GA offices. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

## About Procare Solutions

## Company Overview
- **One-liner**: Procare Solutions provides child care management software that automates business processes, ensures safety and compliance, and facilitates family communication for early childhood education centers.
- **Entity Type**: Private (acquired by Roper Technologies in January 2024 for $1.75B)
- **Headquarters**: Denver, Colorado, United States
- **Founded**: 1992
- **Founders**: Not publicly available (the company was founded over 30 years ago)

## Core Business
- **Primary industry**: Child Care Management Software / EdTech
- **Target customers**: B2B — daycare centers, preschools, Head Start programs, and multi-site early childhood education organizations (from small in-home centers to large enterprises)
- **Mission or purpose statement**: Dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children

## Products & Services
- **Procare All-in-One Platform**: SaaS platform covering attendance tracking, tuition collection, family communication (mobile app with two-way messaging, photos/videos, daily reports), billing, and compliance reporting.
- **RoomRunner**: AI-assisted enrollment planning tool that helps center leaders see future openings, plan room transitions, and match families to available seats.
- **Payment Processing**: Integrated online and mobile payment processing with automatic tuition collection, real-time charges based on attendance, and support for subsidized care payments (DHS, Head Start, etc.).
- **ChildPlus**: Head Start-specific management solution (acquired 2021).
- **Kinderlime**: Child care management solution (acquired 2019).
- **Cirrus Group**: School management software (acquired 2018).

## Market Standing
- **Valuation/Market Cap**: Acquired by Roper Technologies for $1.75 billion in January 2024
- **Key Metric**: Annual Revenue of $165.0M (as of latest data); serves over 40,000 child care centers
- **Notable Investors/Partners**: Warburg Pincus (led PE round in 2018); Parent company: Roper Technologies (NYSE: ROP)
- **Growth Signals**: Headcount of 290 employees (+7.5% YoY); operates in 5 countries (US, Canada, Turkey, Russia, UK); active job postings up +275% year-over-year; recently launched RoomRunner AI tool; acquired multiple competitors (Kinderlime, Cirrus Group, SchoolLeader, KidReports, ChildPlus)

## Competitive Advantages
- **Market leader**: Most recommended child care management software since 1992, trusted by over 40,000 centers
- **Comprehensive suite**: End-to-end solution covering operations, payments, compliance, and family engagement in one platform
- **Deep domain expertise**: Nearly 400 employees with backgrounds in child care, education, and administration
- **Financial backing**: Backed by Roper Technologies (large-cap public company), providing stability and resources for growth
- **AI innovation**: Early mover with AI-assisted enrollment planning (RoomRunner)

## Strategic Focus
- **AI and automation**: Expanding AI capabilities (RoomRunner enrollment planning)
- **Product expansion**: Growing services suite and integrating acquired products
- **Market penetration**: Continuing to serve the child care industry across all center sizes, from in-home to multi-site organizations
- **Customer-centric innovation**: Developing features based on customer needs, including compliance, safety, and family communication tools

## Why Work Here
- **Culture**: Driven by CARE values: Customer-centric, Accountable, Results-driven, Empowered. Purpose-driven community focused on making a difference in early childhood education.
- **Work environment**: Hybrid-friendly, with employees across 26+ states and Canada. Fast-paced, growing organization with collaborative teams.
- **Benefits**: Medical, dental, vision insurance; pet insurance; Health Savings Account contributions; 401(k) with generous safe-harbor employer match; short/long-term disability; life insurance; paid parental leave; generous PTO and paid holidays; volunteer time off; tuition reimbursement and professional development programs.
- **Growth**: Active hiring with 15+ open positions; strong year-over-year job posting growth (+275%); opportunities across engineering, sales, customer success, product, and leadership roles.
- **Team composition**: 76 technical staff (17%), 60 sales (14%), 27 customer service (6%); talent sourced from companies like SofterWare, Worldpay, DISH TV, and FIS.
- **Recent departures**: Some director-level turnover (e.g., Customer Support Director left Mar 2026), but overall headcount growing.

## Sources
1. [procaresoftware.com](https://www.procaresoftware.com/)
2. [procaresoftware.com - Careers](https://www.procaresoftware.com/about-us/careers/)
3. [procaresoftware.com - Leadership](https://www.procaresoftware.com/about-us/leadership/)
4. [procaresoftware.com - Why Procare](https://www.procaresoftware.com/about-us/why-procare/)
5. [linkedin.com - Procare Solutions](https://www.linkedin.com/company/procaresolutions)

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