--- title: 'Senior Product Manager at Regal' canonical: 'https://feeny.ai/job/senior-product-manager-regal-new-york-yc8nn4z4ze9c' type: 'job' last_seen: '2026-09-15' --- # Senior Product Manager at Regal - **Company:** Regal - **Location:** New York, NY - **Compensation:** $160k–$195k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.lever.co/regal.ai/fd0e9d70-942a-4850-bf1a-fa5372c486d4 ## Job description ## ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ## ABOUT THE ROLE: As a Senior Product Manager at Regal, you'll own a core surface of our product end-to-end: the roadmap, the execution, and the metrics that prove it's working. You'll do it at the most exciting moment in the company's history, as Voice AI continues to take off and Regal continues to execute as one of the leaders in the market. This role reports into the VP of Product at Regal. You'll partner closely with engineering and design to take initiatives from a raw customer problem all the way to a shipped, adopted product. As a Senior Product Manager, you'll go deep with customers to understand how they use Regal today, where they get stuck, and what they're really trying to accomplish, then turn those insights into crisp product bets your team can rally around. You'll move fast, ship on a weekly cadence, and hold a high bar for quality the whole way. We're looking for a strong generalist Senior Product Manager who can go deep on any problem and come back with a clear product direction. If you're entrepreneurial, AI-native, and love bridging the gap between messy customer problems and elegant product experiences, this role is for you. ## RESPONSIBILITIES: - Own Your Roadmap and Execution: Own your team's product roadmap and execution—partnering with engineering and design, along with the key success metrics that go with it. Build a roadmap that accounts for customer needs, business goals, the product's current state, and where the market is heading. - Develop Deep Customer Understanding: Develop a deep understanding of how our customers use Regal today, their key pain points, and how we can better serve them. Bring those insights back as product bets the team can rally around. - Ship Polished Product Experiences: Partner with design to ship polished, intuitive experiences that make Regal feel accessible, trustworthy, and easy to act on, not just another feature. - Lead Initiatives End-to-End: Take initiatives from customer discovery and problem framing through scoping, launch, measurement, and iteration, moving fast and shipping meaningful improvements on a weekly cadence. - Drive Adoption and Impact: Work cross-functionally to ensure the products you ship are adopted by our customers and actually meet their goals. Stay highly responsive to customer needs as they arise. - Raise the Bar: Serve as a strong teammate across Regal's product organization and the broader company, and help level up our execution and culture. ## ABOUT YOU: - Proven Shipper: 2–4 years of experience as a Product Manager, ideally owning a key surface area at a prior company. You've driven multiple initiatives end to end, from raw customer problem through launch—and can speak credibly to the impact and the tradeoffs. - AI-Native: You have deep familiarity with AI-driven product development. You're proficient in Claude Code and Cursor and have an informed perspective on where AI is heading. - Customer-Obsessed: You have a strong customer instinct and can point to examples of bridging complex, technical subject matter and what customers actually need. You design for the real problem the customer is trying to solve, not the feature you happen to have. - Technically Savvy: You’ve used or worked on developer-facing products, and are not afraid to get into the weeds of technical execution to define how a product should work - Entrepreneurial & High Agency: You operate with strong conviction, lead initiatives with limited hand-holding, and move fast under ambiguity. You act with urgency and ownership—and you drive that urgency in others. - Deeply Curious: You go deep on everything: the customer, the product domain, every service and acronym the team uses. You love to learn, and you chase problems down to their root. - Seeks Truth: You have a strong point of view on what we should build, what we shouldn't, and why, and you defend it even when it's uncomfortable, grounded in an insatiable curiosity for how things work. - Strong Communicator: You bring clarity to ambiguous situations, see the forest through the trees, and communicate so it lands with your audience, whether that's engineering, design, customers, or executives. - Natural Leader with a High Bar: You hold a high standard for your work and your team's, and you're a reliable teammate Regal can depend on when incidents happen or customers need you. - Preferred Background: Early-stage (pre-Series C) startup experience preferred but not required. What matters is that you can go deep on any problem and come back with a clear product direction. Benefits/Perks: - We care about your health! - Medical, Dental, and Vision plans - 80% covered by the company - Flexible PTO & 11 paid holidays/year - Subsidized Class Pass membership - We care about future you! - 401k Plan - Paid parental leave - Pre-tax commuter benefits - We care about connection! - In-office breakfast and snacks daily - Happy hours, team outings, & annual off-sites - Complete laptop workstation - & more to come! ## POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! ## About Regal ## Company Overview - **One-liner**: Regal provides an AI Agent Platform that enables enterprises to build, deploy, and manage voice AI agents for customer communication, sales, and support. - **Entity Type**: Private (Venture-backed; latest round in 2024) - **Headquarters**: New York, New York, United States - **Founded**: 2020 - **Founders**: Alex Levin (Co-Founder & CEO) ## Core Business - **Primary industry/industries**: AI Agent Platform, Customer Experience (CX) Software, Contact Center Technology - **Target customers**: B2B, Enterprise (focus on consumer-facing businesses like insurance, financial services, telecom, and retail) - **Mission or purpose statement**: To help enterprises use AI Agents to transform their customer communications so they can always talk with the right customer with the right message at the right time [regal.ai](https://www.regal.ai/about). ## Products & Services - **Voice AI Agent Platform**: A platform to build, test, deploy, and monitor autonomous AI voice agents. Features include low-latency, natural conversation (interruptions, topic changes), multi-language support (30+ languages), real-time personalization using first-party CRM data, drag-and-drop orchestration, A/B testing, conversation intelligence, and automated QA. Integrates with 40+ CCaaS and CRM systems [regal.ai](https://www.regal.ai/). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$82.1M** across three rounds: - Seed Round (2021): $3.6M - Series A (September 2022): $38.5M led by Emergence Capital - Venture Round (October 2024): $40.0M led by Emergence Capital - **Annual Revenue**: $3M (as of latest data) [linkedin.com](https://linkedin.com/company/regal-ai-official). - **Notable Investors/Partners**: Emergence Capital (lead investor), with 6+ total investors across rounds. - **Growth Signals**: - **80 employees** (+36.1% YoY growth) - Claims to have driven **$5B in cumulative revenue** for customers through improved acquisition, sales, and retention [regal.ai](https://www.regal.ai/about). - Millions of consumers engage with brands through Regal monthly. - Workforce distributed across 7 countries (US, Spain, Hungary, Romania, UK). ## Competitive Advantages - **AI Voice Quality & Latency**: Emphasizes raising the bar on AI voice quality, latency, and logic with optimized infrastructure and custom agent styles. - **Omniscient Agents**: Agents are context-aware, using real-time customer data, internal knowledge, and workflows to personalize every conversation. - **Enterprise-Grade Security**: Agreements with LLM partners prevent training on customer data or storing it. - **Full-Service Implementation**: A "Forward Deployed Engineering" team manages the full implementation and customization for each enterprise client. - **Built for Contact Centers**: Founded by contact center operators, the platform is designed specifically for the high-stakes, high-volume needs of enterprise support and sales. ## Strategic Focus - **Agentic AI**: Committed to continued investment in Agentic AI to drive more high-touch, cost-efficient customer interactions. The company believes that by 2035, the majority of customer interactions will be handled by AI Agents [regal.ai](https://www.regal.ai/about). - **Product-Led Growth**: Focus on making it easy for enterprises to get started with one AI Agent and scale to power an entire contact center. - **Continuous Improvement**: Emphasizes a culture of A/B testing and data-backed iteration to improve agent performance in production. ## Why Work Here - **Culture & Values**: Described as fast-moving, high-ownership, and data-backed. Core values include customer obsession, fast execution, a growth mindset, and decisions rooted in data [builtin.com](https://builtin.com/company/regalio/faq/workplace-perception). - **Work Model**: **Hybrid** — employees work from the Midtown Manhattan office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are optional work-from-home days. - **Career Growth**: Roles emphasize ownership and rapid learning. Employees have access to demos, tech talks, progression frameworks, and cross-functional exposure. The small team structure allows individuals to ship quickly and take on broad responsibility. - **Team & Leadership**: Colleagues are characterized as smart, collaborative, and supportive. Leadership is accessible, and there are visible recognition rituals (all-hands shoutouts, CEO "Weekly Wins," kudos channels). - **Benefits & Perks**: Company-covered medical, dental, and vision at 80%, flexible PTO, paid parental leave, 401(k), commuter benefits, in-office meals/snacks, team outings, annual offsites, and continuing-education stipends. - **Employee Rating**: 4.1/5.0 on LinkedIn (51 reviews) with strong scores across Work-Life (4.1), Compensation (4.0), Culture (4.1), and Career (4.0) [linkedin.com](https://linkedin.com/company/regal-ai-official). ## Sources 1. [regal.ai - About](https://www.regal.ai/about) 2. [regal.ai - Product](https://www.regal.ai/) 3. [LinkedIn Company Page](https://linkedin.com/company/regal-ai-official) 4. [Built In Company Profile](https://builtin.com/company/regalio/faq/workplace-perception) 5. 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