--- title: 'Senior Product Manager, Retail at Deliveroo' canonical: 'https://feeny.ai/job/senior-product-manager-retail-deliveroo-london-exe71jdcxxtg' type: 'job' last_seen: '2026-09-06' --- # Senior Product Manager, Retail at Deliveroo - **Company:** [Deliveroo](https://feeny.ai/companies/deliveroo) - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-10 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/deliveroo/974aab39-1e20-4da9-94fb-cc8ff758b554 ## Job description Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Product Manager to join our London team. This is a hybrid role. In this role, you’ll help us define and build purpose-built, highly differentiated shopping experiences across our growing portfolio of Retail categories. ## WHAT YOU’LL BE DOING You’ll be joining the Retail Categories team. Retail only wins category by category; a single, generic shopping experience cannot do justice to the unique ways people buy apparel, auto parts, or home improvement goods. This role owns the end-to-end category shopping experience for a defined portfolio, transforming broad customer promises into shipped surfaces and distinct emotional hooks that drive habitual buying behavior. Here’s what your day-to-day might look like: - Define Category Strategy: Formulate the category experience strategy and decide which categories and bets to invest in first, sequencing for maximum growth and impact. - Execute Signature Product Bets: Translate each category's promise into concrete, testable product bets—such as personal-shopper features using doorstep returns for Apparel or fitment-accurate part lookup for Auto Parts—and ship them end to end. - Optimise Category Surfaces: Own the category merchandising and storefront surfaces that differentiate one vertical from another while maintaining a cohesive and intuitive Retail experience. - Leverage Platform Capabilities: Partner with shared platform infrastructure (such as doorstep returns or fulfillment) to build bespoke category experiences without rebuilding core infrastructure. - Drive Cross-Functional Collaboration: Partner deeply with BD, Sales, Catalog, and Search teams to ensure category surfaces are powered by accurate data and align cleanly with merchant relationships. - Measure Impact: Use data, customer insight, and experimentation to prioritise initiatives, define success metrics, and directly move the needle on conversion and repeat purchases. ## WHAT YOU’LL NEED TO THRIVE ## ESSENTIAL - Proven Consumer Product Experience: Demonstrated success in product management on consumer-facing products, ideally within e-commerce, marketplaces, or multi-sided platforms. - Track Record of 0-to-1 Innovation: Proven ability to ship brand-new or highly differentiated shopping experiences, navigating ambiguity to break broad opportunities into focused, testable bets. - Strong Analytical Capabilities: Comfort driving data-informed prioritisation, establishing robust success metrics, and utilising experimentation to measure category-level impact. - Stakeholder & Business Partnership: Experience partnering closely with cross-functional product teams (Engineering, Design, Analytics) as well as commercial teams like BD and Sales to align business needs with product strategy. - Customer-Obsessed Product Instinct: A natural intuition for customer behaviour, understanding what makes a shopping experience feel right and how to design the emotional hook that drives retention. ## NICE TO HAVE - Specialised Retail Domain Knowledge: Prior experience working with merchandising, category management, product detail pages (PDP), or specialised shopping flows. - Data Structure Familiarity: Experience working alongside Catalog or Search product areas to power front-end surfaces with complex item data. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: - 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. - 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. - 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. - 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. - 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog https://deliveroo.engineering. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here https://careers.deliveroo.co.uk/how-we-hire/. ## OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. ## DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! ## About Deliveroo ## Company Overview - **One-liner**: Deliveroo operates a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and riders to deliver food and other neighbourhood goods in under 30 minutes. - **Entity Type**: Public (London Stock Exchange: ROO) - **Headquarters**: London, United Kingdom - **Founded**: 2013 - **Founders**: Will Shu ## Core Business - **Primary industry**: Online food delivery and on-demand grocery / local commerce - **Target customers**: B2C (consumers), B2B (restaurants, grocers, retailers), and B2C (riders as independent contractors) - **Mission or purpose**: To transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. ## Products & Services - **Restaurant Delivery**: Core service delivering meals from over 160,000 restaurant and grocery partners, many of which never offered delivery before. - **Deliveroo Hop**: Rapid on-demand grocery delivery from a network of delivery-only sites, rolling out in several markets. - **Deliveroo Shopping**: Non-food retail delivery, bringing items from local shops (e.g., flowers, cards, electronics) to consumers. - **Editions**: Delivery-only kitchens that help restaurants expand to new areas at lower cost and risk, powered by Deliveroo’s data insights. ## Market Standing - **Valuation/Market Cap**: Publicly traded – market cap not provided in available materials; check financial sources for latest figure. - **Key Metric**: Operates in 10 markets worldwide, serving millions of consumers with thousands of riders and 160,000+ restaurant/grocery partners. - **Notable Investors/Partners**: Key grocery partners include Co-op, Conad, Carrefour, Casino, Marks and Spencer, Picard, Waitrose, and Whole Foods Market. (Prior venture investors not detailed in provided sources.) - **Growth Signals**: Expanding on-demand grocery via Deliveroo Hop; launching Deliveroo Shopping for non-food items; continuous investment in machine learning logistics (Frank algorithm); growing Editions network. ## Competitive Advantages - **Hyperlocal logistics technology**: Proprietary Frank algorithm uses machine learning to optimise routing, preparation times, and delivery efficiency neighbourhood by neighbourhood. - **Three-sided marketplace**: Deep network effects connecting consumers, merchants, and riders – hard to replicate at scale. - **Editions (delivery-only kitchens)**: Lowers barrier for restaurant expansion and increases selection in underserved areas. - **Rider value proposition**: Free personal accident and third-party liability insurance for all self-employed riders from day one, flexible work, and good earnings. ## Strategic Focus - **Grocery and retail expansion**: Scaling Deliveroo Hop and Deliveroo Shopping to become the definitive online food and neighbourhood commerce platform. - **Technology leadership**: Continued investment in real-time coordination, machine learning, and logistics optimisation. - **Market penetration**: Deepening presence in existing 10 markets while improving selection, experience, and value for consumers. ## Why Work Here - **Culture**: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work. - **Work environment**: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture. - **Benefits (UK)**: - 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year. - Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension. - Equity awards for eligible roles. - Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass. - Life assurance, discounted dental, critical illness cover, travel insurance. - Free Deliveroo Plus (free delivery), team lunches from local restaurants. - Cycle to Work Scheme, Season Ticket Loans, free mortgage advice. - Excellent learning & development via RooLearn platform. - **Engineering culture**: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace. ## Sources 1. [deliveroo.co.uk](https://deliveroo.co.uk/about-us) – Company overview, history, products, and values. 2. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/) – Career page with mission, culture, and team size. 3. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/locations/united-kingdom/) – UK-specific benefits, office locations, and compensation details. 4. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/how-we-hire/) – Hiring process and interview tips. ## Other roles at Deliveroo - [Sales Representative - Brescia](https://feeny.ai/job/sales-representative-brescia-deliveroo-brescia-tcb3gq2vcy5e) — Brescia, Italy - [Site Associate/ Magazziniere (Florence) - Fixed-Term](https://feeny.ai/job/site-associate-magazziniere-florence-fixed-term-deliveroo-florence-wxcehm555yye) — Florence, Italy - [Business Development Manager - Bristol](https://feeny.ai/job/business-development-manager-bristol-deliveroo-bristol-qq8da861g91q) — Bristol, United Kingdom - [Field Sales Representative - Bristol](https://feeny.ai/job/field-sales-representative-bristol-deliveroo-bristol-93qvnhzbe7jv) — Bristol, United Kingdom - [Senior Regional Growth & Strategy Manager](https://feeny.ai/job/senior-regional-growth-strategy-manager-deliveroo-milan-kdn6tw9qdktb) — Milan, Italy - [Commercial Merchant Support Agent](https://feeny.ai/job/commercial-merchant-support-agent-deliveroo-manchester-0veewy3k6vrf) — Manchester, United Kingdom - [Field Sales Representative - Limmerick & Galway](https://feeny.ai/job/field-sales-representative-limmerick-galway-deliveroo-dublin-t3f172bmpnkp) — Dublin, Ireland - [Field-Based Business Development Representative Limmerick & Galway](https://feeny.ai/job/field-based-business-development-representative-limmerick-galway-deliveroo-acfsr50x73va) — Dublin, Ireland - [Field Sales Executive - Limmerick & Galway](https://feeny.ai/job/field-sales-executive-limmerick-galway-deliveroo-dublin-c4432z7pvtg8) — Dublin, Ireland - [Partner Operations Manager](https://feeny.ai/job/partner-operations-manager-deliveroo-manchester-7kxm691dwe7v) — Manchester, United Kingdom