--- title: 'Senior Product Manager - SuperApp at SumUp' canonical: 'https://feeny.ai/job/senior-product-manager-superapp-sumup-berlin-7c6zabmf7a59' type: 'job' last_seen: '2026-10-13' --- # Senior Product Manager - SuperApp at SumUp - **Company:** SumUp - **Location:** Berlin, Germany - **Posted:** 2026-06-30 - **Last confirmed live:** 2026-10-13 - **Apply:** https://sumup.com/careers/positions/8602383002?gh_jid=8602383002 ## Job description About the team: The Engagement tribe sits at the heart of SumUp's merchant experience, responsible for the product surfaces that 4.3 million business owners interact with every day, from the information they see about their business to the actions they take to grow it. As our Senior Product Manager, you'll own the merchant facing SuperApp end to end, a rare individual contributor role spanning product strategy, UX quality, and squad delivery, on the single surface the wider product organisation depends on to build and ship effectively. If you're looking for a role where your product decisions have a direct impact on how millions of businesses run and scale every day, this is it. What you'll do: - Own the end to end product experience of our SuperApp across iOS, Android and web dashboard, raising the bar on UX quality, information architecture, and navigation for the surfaces merchants rely on most - Spot and execute activation, upsell, cross sell, and retention opportunities that measurably grow engagement and long term value for merchants - Shape the product strategy that makes the SuperApp an essential, everyday tool for small business owners running their business globally - Act as the main point of contact for stakeholders across the business who depend on the SuperApp to reach merchants, partnering closely with design and data on priorities - Build strong working relationships across engineering, design, and commercial teams, turning direct merchant insight into a clear, prioritised roadmap You'll be great for this role if: - Track record leading a product squad end to end, from strategy through to shipped outcomes in engagement, retention, or monetisation - Strong technical or analytical foundation, whether from an engineering background or hands on experience as a data or business analyst, with the ability to think in systems and structure ambiguous problems - Comfort working fluently with both qualitative and quantitative data to inform decisions, rather than relying on others to surface the answer - Strong visual and UX judgement, with experience partnering closely with design and giving clear, constructive feedback - Ability to build a well reasoned product strategy independently, without needing a dedicated research or strategy function to get there - Experience advocating for merchants, with a track record of translating their everyday problems into practical product decisions Why you should join SumUp: 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setu 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced πŸš€ Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success πŸ“š A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education πŸ’Ά A corporate pension scheme where we match up to 20% of your contributions πŸ– Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days πŸ™ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service πŸ”— Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp: Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in [our diverse team](https://youtu.be/9DG64C3moeQ?si=YpcWuBNBTOQPzeLI) of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. [Our core values](https://www.sumup.com/careers/culture/) lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our [careers website](https://www.sumup.com/careers/), and follow our journey on [LinkedIn](https://www.linkedin.com/company/sumup/), [Instagram](https://www.instagram.com/insidesumup/), and [TikTok](https://www.tiktok.com/@insidesumup). Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp. ## About SumUp ## Company Overview - **One-liner**: SumUp is a global fintech company that provides simple, affordable payment and financial management tools to help small businesses start, run, and grow. - **Entity Type**: Private (Funding stage not publicly available) - **Headquarters**: London, United Kingdom - **Founded**: 2012 - **Founders**: Not specified in provided sources ## Core Business - **Primary industry**: Financial Services / Fintech (Payments) - **Target customers**: Small and medium-sized businesses (SMBs), B2B - **Mission or purpose statement**: "Empower small businesses all over the world." β€” with the vision of "a world where everyone can build a thriving business." ## Products & Services - **Payment Processing (Card Readers & POS)**: Hardware and software solutions for in-person and online payments, enabling merchants to accept card and contactless payments. - **SumUp Business Account**: A digital business account for managing finances and transactions. - **Invoicing & Customer Relationship Tools**: Tools to create invoices, manage customers, and streamline operations. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Over 4 million merchants served across 37 markets; 3,000+ employees from more than 90 nationalities - **Notable Investors/Partners**: Not listed in provided sources - **Growth Signals**: Headcount growth to 3,000+; recognition as a Top Global Employer for inclusion (Stonewall Workplace Equality Index 2022/2023) and Fintech Diversity Initiative of the Year (2025); expansion across 4 continents with 20+ offices. ## Competitive Advantages - **Global reach**: Operating in 37 markets with localized products and support. - **Merchant focus**: Deep commitment to small business owners, with products designed specifically for their needs. - **Inclusive culture**: Strong diversity and inclusion programs, gender parity in workforce, and employee-led communities (e.g., Pride Club). - **Autonomous teams**: Small, empowered teams with servant leadership, fostering innovation and speed. ## Strategic Focus - Expanding product and service portfolio to become a complete financial partner for small businesses. - Continuing to invest in a learning culture (SumUp University) and employee development. - Maintaining an office-first culture while enabling occasional remote work to balance collaboration and flexibility. - Growing market presence by entering new geographies and deepening existing ones. ## Why Work Here - **Culture**: Office-first company that values human connection, autonomy, and continuous learning. Core values include Team First, We Care, and Founder’s Mentality. - **Remote/Hybrid policy**: Office-first with the ability to work remotely occasionally, as agreed with teams. - **Benefits**: Relocation support for overseas hires, dedicated budget for conferences and external training, and location-specific perks. - **Engineering culture**: Autonomous teams, servant leadership, and a focus on pragmatic, self-driven problem-solving. - **Inclusion**: Recognized as a Top Global Employer for inclusion; active LGBTQ+ community and gender parity initiatives. - **Hiring process**: Transparent, with recruiter screening, hiring manager interview, technical assessment, team interview, bar raiser, and final offer. ## Sources 1. [sumup.com](https://www.sumup.com/careers/) 2. [linkedin.com](https://www.linkedin.com/company/sumup) 3. [sumup.com](https://www.sumup.com/careers/culture/) 4. [sumup.com](https://www.sumup.com/careers/positions/) 5. [sumup.com](https://www.sumup.com/careers/how-we-hire/) ## Other roles at SumUp - [Head of Pricing & Monetisation](https://feeny.ai/job/head-of-pricing-monetisation-sumup-berlin-svqz040c9p72) β€” Berlin, Germany - [Head of Pricing & Monetisation](https://feeny.ai/job/head-of-pricing-monetisation-sumup-london-ydbzn18yv90y) β€” London, United Kingdom - [KYC Operations Agent with German](https://feeny.ai/job/kyc-operations-agent-with-german-sumup-sofia-b4ykc5q2b8n5) β€” Sofia, Bulgaria - [Conseiller(Γ¨re) commercial(e) terrain expΓ©rimentΓ©(e)](https://feeny.ai/job/conseiller-ere-commercial-e-terrain-experimente-e-sumup-nice-alpes-maritimes-095qmbe3j90y) β€” Nice Alpes-Maritimes, France - [Experienced Field Sales Consultant - South London](https://feeny.ai/job/experienced-field-sales-consultant-south-london-sumup-london-bm83s0d3nyht) β€” London, United Kingdom - [Experienced Field Sales Consultant](https://feeny.ai/job/experienced-field-sales-consultant-sumup-canterbury-hh4gmtkx06aj) β€” Canterbury, United Kingdom - [Experienced Field Sales Consultant](https://feeny.ai/job/experienced-field-sales-consultant-sumup-maidstone-fh2wj2yz87fj) β€” Maidstone, United Kingdom - [Senior Backend Engineer - Cards](https://feeny.ai/job/senior-backend-engineer-cards-sumup-sofia-z595f8yj6nrs) β€” Sofia, Bulgaria - [Business Development Manager – Payments & POS](https://feeny.ai/job/business-development-manager-payments-pos-sumup-manchester-5nznxdq9q07w) β€” Manchester, United Kingdom - [Working Student - Executive Talent Sourcing](https://feeny.ai/job/working-student-executive-talent-sourcing-sumup-berlin-rxfcb6fga3gs) β€” Berlin, Germany