--- title: 'Senior Product Manager at Taxo' canonical: 'https://feeny.ai/job/senior-product-manager-taxo-new-york-txdwjrecncnq' type: 'job' last_seen: '2026-10-14' --- # Senior Product Manager at Taxo - **Company:** Taxo - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/taxo/ecc037ac-775f-4228-80c4-cfee5e591937 ## Job description Senior Product Manager Location: New York City | In-office The Mission “Leading healthcare into the agentic era.” Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems. Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people. The Opportunity: Turn Clinical Expertise into Product As our Senior Product Manager, you’ll bring deep clinical and EHR knowledge into the decisions that shape Taxo. You’ll understand how care teams actually work, identify where automation can help, and turn that insight into products engineers can build and customers can use. This role is for someone who can move comfortably between a clinical workflow, an EHR integration, and a product decision. ## What You’ll Do - Get Close to the Workflow: Spend time with clinicians, practice teams, and healthcare operators to understand their workflows, bottlenecks, and exceptions. - Own Product Decisions: Own product discovery, roadmap priorities, requirements, and acceptance criteria for AI-powered administrative workflows. - Turn Complexity into Clarity: Translate complex clinical and operational processes into clear product requirements and release plans, with measurable acceptance criteria for engineering and quality teams to validate. - Connect the EHR: Work closely with engineering on EHR integrations, data flows, workflow dependencies, and human handoffs. - Measure Real Outcomes: Define success measures for adoption, task completion, reliability, and time saved, then use evidence to guide iteration. - Learn from Deployment: Turn clinic rollout feedback into reusable product improvements. Partner with the implementation team, which owns customer-specific rollout plans, training, user acceptance testing coordination, and go-live readiness. ## Who You Are - The Healthcare Expert: Deep, firsthand knowledge of clinical workflows and day-to-day EHR use, demonstrated through healthcare software you have shipped with clinicians and practice teams. - The Product Builder: Experience delivering healthcare software from discovery through adoption, with concrete examples of workflow exceptions you addressed, integration tradeoffs you made, and measurable adoption or operational outcomes. - The Translator: The ability to map complex workflows, identify exceptions, and explain tradeoffs clearly to technical and nontechnical colleagues. - The Systems Thinker: Practical understanding of EHR capabilities, integration constraints, data quality, and patient privacy, grounded in product decisions you have made. - The Decision Maker: Strong prioritization and analytical skills, with a track record of using customer feedback and product data to make decisions. - The Owner: Comfort working closely with engineers and taking ownership of the details needed to get a product into use. - Bonus: A clinical, clinical informatics, or healthcare operations background; hands-on EHR implementation or integration experience; familiarity with HL7/FHIR, conversational AI, or workflow automation. ## Why Taxo Healthcare teams should be able to spend more time on patients and less time on administration. Help us build the products and company that make that possible. - 🏥 Clinical Knowledge That Counts: Use your healthcare experience to shape real product decisions and workflows. - 🧠 AI with a Clear Purpose: Focus on where automation can reduce work while preserving reliability and human oversight. - 🛠️ Ownership from Discovery to Adoption: Follow the product from the first user conversation through launch and improvement. ## Compensation Base salary: $170,000–$210,000 USD annually Equity: 0.15%–0.35% Benefits: Health coverage ## How We Work Taxo is a small, fast, high-conviction team. We care deeply about the problem, move with urgency, and take ownership of the work. We collaborate closely, make practical decisions, and keep improving through what we learn from customers. If you want to turn deep healthcare knowledge into products that work for clinicians and their teams, we’d love to hear from you. ## About Taxo ## Company Overview - **One-liner**: Taxo builds agentic AI for specialty clinics, automating the full spectrum of administrative operations such as patient intake, scheduling, insurance verification, and revenue cycle management. - **Entity Type**: Private (no public funding rounds or investors disclosed; appears bootstrapped or early-stage) - **Headquarters**: New York City, United States - **Founded**: 2024 - **Founders**: Not publicly listed ## Core Business - Primary industry: Healthcare IT / AI-powered administrative automation - Target customers: B2B – specialty clinics, private medical practices, and healthcare organizations - Mission or purpose: “Every patient deserves exceptional care — no matter who they are, where they are, or when they need it.” The company aims to eliminate administrative bottlenecks that delay patient care. ## Products & Services - **Taxo Platform**: An omnichannel, AI-driven system that manages the entire patient journey — from referrals and scheduling to eligibility checks, claims processing, and reminders. It integrates with existing EHR systems and supports over 100 languages. The platform is HIPAA compliant and SOC 2 Type II certified. Type: SaaS / AI Agent platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company, no reported funding rounds) - **Key Metric**: Not publicly available (revenue not disclosed; 8 employees as of recent estimate, but actively hiring senior roles) - **Notable Investors/Partners**: Not publicly available (no investors or strategic partners named) - **Growth Signals**: Active hiring for senior engineering and leadership roles (Staff Software Engineer, Head of Growth & Partnerships) via [taxo.ai/careers](https://taxo.ai/careers); built their own AI platform with HIPAA/SOC 2 compliance; focus on “capacity unlocked” metrics (e.g., “see 0% more patients without adding front-desk seats”). ## Competitive Advantages - **Deep vertical focus** on specialty clinics, a complex and underserved segment of healthcare administration. - **Agentic AI** that handles the entire patient journey autonomously, not just isolated tasks. - **Security-first approach**: HIPAA compliant and SOC 2 Type II certified, meeting the highest data protection standards. - **Multilingual capability** (100+ languages) helps clinics serve diverse patient populations without additional staff. - **Omnichannel** (phone, text, web) ensures no patient is left waiting. ## Strategic Focus - Continue building and scaling the AI platform to cover more administrative workflows. - Expand into new specialties and geographies, starting with the US market. - Hire top-tier engineering and growth talent to accelerate product development and market adoption. ## Why Work Here - **Mission-driven work**: Direct impact on reducing patient wait times and improving access to care. - **Ownership and autonomy**: Described as “no layers of bureaucracy” – employees own meaningful work from day one. - **Hybrid workspace**: Employees engage in a combination of remote and on-site work; NYC-based office. - **Notable perks**: Not detailed, but emphasis on working alongside “people who are among the best at what they do” and solving nuanced, hard problems. - **Recently posted roles**: Staff Software Engineer (Voice AI), Staff Software Engineer (Healthcare Intelligence), Full Stack AI Engineer, Head of Growth & Partnerships. ## Sources 1. [taxo.ai – official website](https://taxo.ai/) 2. [taxo.ai – About page](https://taxo.ai/about/) 3. [taxo.ai – Careers page](https://taxo.ai/careers) 4. [Built In – Taxo company profile](https://builtin.com/company/taxo) Note: The domain `taxo.com` resolves to a separate tax-information website, while the healthcare AI company operates at `taxo.ai`. The careers link provided (`jobs.ashbyhq.com/taxo`) corresponds to this AI company. ## Other roles at Taxo - [Senior Software Engineer (Full Stack)](https://feeny.ai/job/senior-software-engineer-full-stack-taxo-new-york-f1ss6atr90ez) — New York, NY - [Senior Software Engineer (Voice AI)](https://feeny.ai/job/senior-software-engineer-voice-ai-taxo-new-york-egbnc49j5bbd) — New York, NY - [Software Engineer (AI Quality & Reliability)](https://feeny.ai/job/software-engineer-ai-quality-reliability-taxo-new-york-zqedh2va632r) — New York, NY - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-taxo-new-york-ccc6jw5hece2) — New York, NY - [Account Executive (Healthcare)](https://feeny.ai/job/account-executive-healthcare-taxo-new-york-c82gkt2fxq45) — New York, NY - [Operations Associate](https://feeny.ai/job/operations-associate-taxo-new-york-13qehe8cyqe8) — New York, NY - [Head of Growth & Partnerships](https://feeny.ai/job/head-of-growth-partnerships-taxo-new-york-20kxa6fw0shc) — New York, NY - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-interface-ai-san-francisco-d7ny3pq5jbdy) — San Francisco, CA - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-velora-bc-ab-jpt8jwyj49j0) — Bc Ab &, Canada - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-via-san-francisco-2yg6mfk543hb) — San Francisco, CA