---
title: 'Senior Product Manager at Trainline'
canonical: 'https://feeny.ai/job/senior-product-manager-trainline-london-8js0yx24m90q'
type: 'job'
last_seen: '2026-10-18'
---

# Senior Product Manager at Trainline

- **Company:** Trainline
- **Location:** London, United Kingdom
- **Compensation:** £90k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/trainline/d7c691e6-819c-4134-b915-1a3ac65959f6

## Job description

## About us

At Trainline, our purpose is to [empower greener travel choices, connecting people and places.](https://www.thetrainline.com/terms/sustainability-faqs) Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline 🚄 We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels. Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet. We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel. Introducing the Trainline International Supply Team 👋 Trainline exists to make rail and coach travel easier for millions of customers across Europe - and the International Supply team is at the heart of making that possible. We work at the intersection of commercial partnerships, technical integrations, and customer experience, bringing new carriers and markets to life on the Trainline platform. The work we do shapes how customers across the continent discover, book, and travel - and there is plenty more to build.

As a Senior Product Manager in this team, you will own the end-to-end journey of bringing new markets onto the platform - from understanding the underlying customer problem through to how a new carrier or market shows up in the experience. You will work across two squads, going deep where it matters most, and collaborating closely with Engineering, Design, Commercial, Legal, Finance, and Go-to-Market teams to deliver real impact at scale.

In this role as the Senior Product Manager, International Supply, you will... 🚄

- Lead the discovery, scoping, and delivery of new market launches, owning the product strategy from initial problem framing through to customer-facing experience
- Develop a deep understanding of how new carriers and markets are integrated into the Trainline platform, and ensure that complexity is invisible to the customer
- Make informed investment decisions across the supply portfolio - balancing where to deepen existing integrations, where to improve what is already live, and where to prioritise launching net new markets or carriers
- Work across two squads, managing priorities effectively across both while going deep on the areas of highest impact
- Define and track the metrics that matter, building a clear point of view on what success looks like and why - and using data to drive decisions at every stage
- Collaborate closely with Commercial colleagues to understand the economics of different markets, including commission structures and partner dynamics, ensuring product decisions are commercially grounded
- Work across the full product stack, partnering with Engineering to understand technical constraints and opportunities, particularly around API integrations with carrier and market partners
- Embed AI tools and approaches into your ways of working to accelerate the speed at which value reaches our customers
- Partner with Legal, Finance, GTM, and Marketing teams to ensure new market launches are set up for success from day one

We'd love to hear from you if you have... 🔍

- Proven experience as a Product Manager working across multiple European markets, with a strong track record of launching or scaling products in a multi-market environment
- The ability to understand the customer problem end to end - from how a market or carrier is integrated technically through to how that experience lands for the customer
- Experience managing a portfolio of integrations or partnerships, with the judgement to assess where further investment will drive the most value versus where net new opportunities should be prioritised
- A strong metrics mindset, with the ability to identify the right things to measure, articulate why they matter, and use insight to guide prioritisation and trade-offs
- Solid understanding of APIs and how technical integrations work at a high level, with the confidence to engage meaningfully with Engineering teams on integration complexity
- Experience working across multiple squads or workstreams simultaneously, with the organisational clarity to manage competing priorities without losing depth
- Strong commercial awareness, including familiarity with commission structures, partner economics, and the ability to collaborate effectively with Commercial stakeholders
- Confidence using AI tools to improve the speed and quality of your work, and a curiosity to keep developing in this area as the tooling evolves
- Experience in or knowledge of the ground transport or travel industry is a plus, and will help you hit the ground running in this role

More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

- 💭 Think Big - We're building the future of rail
- ✔️ Own It - We focus on every customer, partner and journey
- 🤝  Travel Together - We're one team
- ♻️ Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on [LinkedIn](https://www.linkedin.com/company/trainline/), [Instagram](https://www.instagram.com/lifeattrainline/) and [Glassdoor](https://www.glassdoor.co.uk/Overview/Working-at-Trainline-EI_IE249203.11,20.htm)!

## About Trainline

## Company Overview
- **One-liner**: Trainline is Europe’s leading independent rail platform, enabling travelers to search, book, and manage rail and coach tickets across 40+ countries via its website and mobile app.
- **Entity Type**: Public (London Stock Exchange: TRN; FTSE 250 & FTSE4Good Index constituent)
- **Headquarters**: London, United Kingdom (with offices in Edinburgh, Barcelona, Milan, and Paris)
- **Founded**: 1999 (by Virgin Group, originally a phone-based ticketing service)
- **Founders**: The company was founded by the Virgin Group; current leadership includes CEO Jody Ford (joined 2024)

## Core Business
- **Primary industry/industries**: Online travel & ticketing; rail technology; mobility services
- **Target customers**: B2C (individual travelers) and B2B (rail and coach operators via Trainline Solutions)
- **Mission or purpose statement**: “We’re building the world’s number one rail platform, giving people a simpler, greener travel experience.” The company is anchored in environmental sustainability — empowering people to make greener travel choices.

## Products & Services
- **[Trainline Consumer App/Website]**: A multi-channel platform (iOS, Android, web) allowing users to search, compare, book, and manage rail and coach tickets across 270+ carriers in 40+ countries. Features include live journey planners, eTickets, PriceBot (lowest fare alerts), and carbon footprint tracking. Over 125 million visits per month and 350+ searches per second.
- **[Trainline Solutions]**: A B2B segment offering white-label ticketing, data, and technology services to rail and coach operators, including APIs, retailing tools, and customer analytics.
- **[Platform One]**: The proprietary technology infrastructure powering all Trainline services across markets.
- **[‘I Came By Train’ Initiative]**: A sustainability campaign promoting rail over air/car travel, with customer tools like ‘My Sustainability Story’ and ‘Super Routes’ for CO2 tracking.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (public company; market cap fluctuates). Annual Report data available via LSE filings.
- **Key Metric**: Annual Net Ticket Sales exceeded £5 billion (as of latest reports); International segment reached £1 billion in ticket sales.
- **Notable Investors/Partners**: Initially backed by Virgin Group; now publicly listed on the London Stock Exchange. No single controlling investor disclosed. Key rail partners include 270+ operators globally (e.g., SNCF, Renfe, Trenitalia, UK train operators).
- **Growth Signals**: Europe’s most downloaded rail travel app; 93% of UK consumer transactions via mobile; 70% of International consumer transactions via app; growing headcount (c.990 people from ~60 nationalities); joined FTSE 250 shortly after IPO; net-zero targets approved by Science Based Targets Initiative (SBTi).

## Competitive Advantages
- **Scale & Data Moat**: Over 125 million monthly visits and 350 searches/second provide massive user behavior data for route optimization, pricing algorithms, and demand forecasting.
- **Multi-Country Regulatory & Integration Expertise**: Deep integration with 270+ rail/coach operators across highly fragmented European rail markets — a strong barrier to entry.
- **Sustainability as Brand Differentiator**: First tech company with SBTi-approved net-zero targets; carbon comparison tools embedded in UX (“87% less CO2 than air travel”). This aligns with growing consumer and regulatory push for greener transport.
- **Cross-Channel Dominance**: High mobile adoption (93% UK/70% International app transactions) combined with strong web presence.
- **Recurring Model via B2B Solutions**: Trainline Solutions provides stickiness with operators beyond the consumer marketplace.

## Strategic Focus
- **International Expansion**: Growing non-UK markets (e.g., Spain, Italy, France) — international segment hit £1bn ticket sales.
- **Modal Shift Marketing**: Driving rail vs. air/car through initiatives like ‘I Came By Train’ and sustainability features.
- **Technology & Personalization**: Investing in AI/ML for dynamic pricing, journey optimization, and personalized recommendations via Platform One.
- **Sustainability Leadership**: Continued investment in carbon tracking features and SBTi-aligned net-zero roadmap.
- **B2B Growth**: Scaling Trainline Solutions to onboard more operators and geographies.

## Why Work Here
- **Culture & Values**: Four core values — “Think Big,” “Own It,” “Travel Together,” “Do Good” — shape culture. Emphasis on innovation, accountability, inclusion, and positive environmental impact.
- **Flexible/Hybrid Work**: Hybrid policy requiring 60% minimum in-office over 12-week period; plus a 28-day “Work from Abroad” policy per year.
- **Benefits**: 25 days annual leave + 2 extra days over festive period + option to buy 3 extra days; Bupa health & dental cover; gym discount; Employee Assistance Programme; income protection; global share incentive plan; Perkbox discounts; enhanced parental leave; fertility and parental bereavement coaching.
- **Diversity & Inclusion**: 55+ nationalities, c.990 employees. Active employee-led networks: Women in Leadership, Gender Equality Network, Ethnic Diversity Network, Rainbow Train (LGBTQIA+), Sunflower (accessibility), Parents & Carers.
- **Career Development**: Personal learning budget; digital learning platform (Learning Express); workshops and development programmes; internal mobility encouraged; transparent pay bands; promotion windows twice a year (~10% of employees promoted annually).
- **Office Locations**: Modern offices in London (HQ), Edinburgh, Barcelona (tech hub with sunny terrace), Milan, Paris. Perks include free breakfast, pool tables, event spaces, stocked drinks fridges, and outdoor BBQs in some locations.
- **Impact**: Opportunity to work on a platform with 125M+ monthly visits, driving modal shift and reducing carbon emissions.

## Sources
1. [trainlinegroup.com/careers/en/who-we-are/](https://www.trainlinegroup.com/careers/en/who-we-are/)
2. [trainlinegroup.com/careers/en/](https://www.trainlinegroup.com/careers/en/)
3. [trainlinegroup.com](https://www.trainlinegroup.com/)
4. [trainlinegroup.com/careers/en/life-at-trainline/](https://www.trainlinegroup.com/careers/en/life-at-trainline/)
5. [trainlinegroup.com/careers/en/how-we-hire/](https://www.trainlinegroup.com/careers/en/how-we-hire/)

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