---
title: 'Senior Product Manager, Trust & Safety at Lyft'
canonical: 'https://feeny.ai/job/senior-product-manager-trust-safety-lyft-san-francisco-mvnfrv075qsw'
type: 'job'
last_seen: '2026-10-20'
---

# Senior Product Manager, Trust & Safety at Lyft

- **Company:** Lyft
- **Location:** San Francisco, CA
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-20
- **Apply:** https://app.careerpuck.com/job-board/lyft/job/8889185002?gh_jid=8889185002

## Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices.

Trust and Safety is at the core of Lyft’s business. Our work ensures that our drivers and riders are part of a trusted and trusting community. Lyft’s global expansion and the development of a hybrid platform (with autonomous vehicles driving side by side to drivers) are a unique opportunity to help us redefine how we deliver in our promise of safety. This is a highly cross functional role that will partner with our Growth organization to rethink how we support these partnerships.

Responsibilities:

- Design and build the future of the platform that supports Safety in our journey for global expansion, setting up an ambitious vision and roadmap that motivates and inspires your team, peers, and leadership, and that accounts for the uniqueness of our partners and community members.
- Partner directly with engineering, data science, ML, design, and research teams to develop safety solutions uniquely tailored to each of our partners while maintaining a core platform that allows for speed of execution and maintainability.
- Partner with Policy and Support teams to develop solutions that provide a cohesive experience to Drivers and Riders whenever they encounter issues when using Lyft.
- Represent Trust and Safety as the SME in all our ongoing and new partnerships, ensuring that all new requirements are captured and well understood by the team.
- Ability to conceptualize, manage and prioritize multiple projects for stakeholders
- Define success metrics and drive data-informed decisions to ensure optimal prioritization

Experience:

- 5+ years of experience in Product Management, with experience in Trust and Safety roles.
- Deep technical acumen, with experience delivering platform solutions that accelerate integrations with third parties. Engineering or Computer Science Degree strongly preferred.
- Experience leading a team of engineers and setting clear goals, strategies, and long term roadmaps.
- Comfortable working in fast-moving, ambiguous environments where you shape solutions as much as implement them.
- Demonstrated impact working with internal and external partners, across cultures and working styles.
- Strong communication skills and intuition for communication strategy at every level: within teams, with partner teams, and to executive leadership.
- Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you.

Benefits:

- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

## About Lyft

## Company Overview
- **One-liner**: Lyft operates a ride-hailing, bikeshare, and scooter platform that connects drivers and riders, aiming to reduce personal car ownership and make cities more livable.
- **Entity Type**: Public (NASDAQ: LYFT)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2012
- **Founders**: Logan Green and John Zimmer

## Core Business
- **Primary industry/industries**: Mobility, Transportation, Ride-hailing, Micromobility
- **Target customers**: B2C (riders and drivers), B2B (Lyft Business for enterprise commutes), and public sector (transit partnerships)
- **Mission or purpose statement**: "To serve and connect" — building a more connected world, ride by ride.

## Products & Services
- **[Lyft Rideshare]**: The core on-demand ride-hailing service connecting passengers with drivers. Type: Platform / Service.
- **[Lyft Pink]**: A subscription membership offering perks like discounted rides, priority airport pickups, and free bike/scooter unlocks. Type: Subscription.
- **[Lyft Business]**: A suite of tools for companies to manage employee commutes, client rides, and delivery logistics. Type: B2B SaaS / Service.
- **[Lyft Bikes & Scooters]**: Shared electric bikes and scooters available in select cities, including the Bixi network in Montreal. Type: Micromobility Service.
- **[Lyft Flexdrive]**: A car rental program for drivers who don't own a vehicle, enabling them to earn on the platform. Type: Service / Fleet Management.
- **[Lyft Ads]**: In-app advertising platform allowing brands to reach riders and drivers. Type: Ad Tech / Marketplace.

## Market Standing
- **Valuation/Market Cap**: Approximately $4.5 billion (as of mid-2025, market cap fluctuates). **Not publicly available** for private valuation — public company.
- **Key Metric**: Annual Revenue of approximately $4.4 billion (FY 2023), with $1.3 billion in Q1 2025 reported revenue.
- **Notable Investors/Partners**: Major institutional investors include Fidelity, Vanguard, and BlackRock. Key partners include Uber (in some markets, e.g., transit data sharing), Motivate (bikeshare operator), and various municipal transit agencies.
- **Growth Signals**: Launched Lyft Ads in 2024; expanded into autonomous vehicle partnerships (Waymo, Motional); opened new offices in Toronto (2024) and Mexico City (2022); strong recovery in ride volumes post-pandemic.

## Competitive Advantages
- **Differentiated brand and culture**: Known for a friendlier, more community-oriented brand compared to competitors, with a focus on driver and rider safety.
- **Integrated multimodal platform**: Combines ride-hailing, bikes, scooters, and public transit info in one app, making it a one-stop mobility solution.
- **Strong transit partnerships**: Deep integrations with city transit agencies (e.g., Montreal's Bixi, LA Metro) provide a unique public-sector moat.
- **Data & network effects**: Large dataset on urban mobility patterns enables better routing, pricing, and demand prediction.

## Strategic Focus
- **Autonomous vehicle (AV) readiness**: Building partnerships and infrastructure to integrate AVs into the platform, positioning for a future without human drivers.
- **Advertising revenue**: Scaling Lyft Ads to create a new high-margin revenue stream, leveraging its large user base.
- **International expansion**: Selectively entering new markets (e.g., Canada, Mexico) and deepening presence in existing ones via bikeshare and transit.
- **Profitability**: Continued focus on operational efficiency and cost discipline to achieve sustained GAAP profitability.

## Why Work Here
- **Culture**: Lyft emphasizes a welcoming, inclusive culture with core values like "Be yourself," "Make it happen," and "Uplift others." The company fosters a strong sense of belonging through Employee Resource Groups (ERGs) and community events.
- **Remote/Hybrid/Office Policy**: Hybrid model — employees are expected in the office a few days a week, with flexibility. Offices are designed with tech-equipped workspaces, stocked kitchens, and themed rooms.
- **Notable Perks**:
    - **Health & Well-being**: Comprehensive medical, dental, vision; free One Medical membership; free access to therapists via Modern Health.
    - **Time Off**: Unlimited paid vacation for salaried US employees; generous PTO for hourly employees.
    - **Parental Leave**: 18 weeks of paid leave for all new parents (biological, adoptive, foster).
    - **Financial**: 401(k) plan with financial training sessions.
    - **Commute**: Free Lyft Pink membership; pre-tax commuter benefits.
    - **Learning**: Udemy subscription for professional development; mentorship programs for interns and new grads.
    - **Office Environment**: Dog-friendly offices; regular team offsites and social events.
- **Engineering Culture**: Known for high-impact work on large-scale distributed systems, machine learning, and mobile engineering. Early-career talent is highly valued, with structured mentorship and real project ownership.

## Sources
1. [Lyft Careers](https://www.lyft.com/careers)
2. [Lyft Life at Lyft](https://www.lyft.com/careers/life-at-lyft)
3. [Lyft Early Talent Programs](https://www.lyft.com/careers/early-talent)
4. [Lyft Homepage](https://www.lyft.com/)
5. [LinkedIn Lyft](https://www.linkedin.com/company/lyft)

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