--- title: 'Senior Product Manager, User Growth at OKX' canonical: 'https://feeny.ai/job/senior-product-manager-user-growth-okx-hong-kong-ft00pqt6k391' type: 'job' last_seen: '2026-11-06' --- # Senior Product Manager, User Growth at OKX - **Company:** OKX - **Location:** Hong Kong, Hong Kong - **Posted:** 2026-06-10 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/okx/jobs/7768054003 ## Job description OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. ## Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. ## About The Opportunity Our mission is to drive OKX’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged. As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and strong hands-on AI capabilities to deliver measurable business results. Using AI effectively is a core expectation of this role, from uncovering opportunities and developing product solutions to improving campaign operations. ## What You’ll Be Doing - Own Growth Strategy and Business Results - Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue. - Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation. - Prioritize initiatives based on business impact, user needs, and implementation effort. - Build and Scale Growth Products - Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits. - Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets. - Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs. - Use AI to Improve Product Development and Growth Operations - Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations. - Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality. - Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life. - Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities. - Continuously Improve Growth Performance - Use business data and user feedback to identify issues and improve product and campaign performance. - Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving ROI. - Lead Cross-Functional Execution - Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration. - Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion. - Bring Industry and Market Insights into Product Decisions - Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns. - Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities. ## What We Look For In You - More than 3 years of relevant experience in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products. - Strong hands-on proficiency with AI tools is required. You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes. - The ability to build and improve AI-assisted workflows, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results. - A proven track record of business impact, with measurable improvements in trading volume, revenue, user activation, or retention. - A mature growth methodology and practical experience, with the ability to identify opportunities, develop effective solutions, and continuously improve business results. - Broad experience across companies and business environments, with the ability to adapt proven practices to new contexts and execute at scale. - Strong familiarity with the crypto industry, including centralized exchanges, trading products, user behavior, and common growth mechanics. - Strong familiarity with OKX, including its core products, trading experience, user journeys, and competitive positioning. - Strong analytical skills and the ability to translate data and user insights into clear product decisions. - Excellent communication and collaboration skills, with experience leading complex projects across teams. - High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities. Nice-To-Haves - Direct experience building growth products at a crypto exchange or trading platform. - Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets. - Experience balancing growth incentives with profitability, risk controls, and long-term user value. ## Perks & Benefits - Competitive total compensation package - L&D programs and education subsidy for employees' growth and development - Various team building programs and company events - Wellness and meal allowances - Comprehensive healthcare schemes for employees and dependants - More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's [Candidate Privacy Notice](https://www.okx.com/en-eu/help/okx-candidate-privacy-notice). ## About OKX ## Company Overview - **One-liner**: OKX is a world-leading digital asset exchange and Web3 platform offering spot and derivatives trading, a self-custody wallet, and decentralized application access to over 100 million users globally. - **Entity Type**: Private (venture-backed; last round $200M in March 2026) - **Headquarters**: Seychelles (legal entity: Aux Cayes FinTech Co. Ltd.) - **Founded**: 2017 - **Founders**: Star Xu ## Core Business - **Primary industry**: Cryptocurrency exchange, digital asset trading, Web3 infrastructure. - **Target customers**: B2C (retail traders, crypto enthusiasts) and B2B (institutions, high-frequency traders, liquidity providers). Serves both individuals and large institutions. - **Mission**: To reshape the world with crypto, contributing to every individual’s freedom, and to build a fairer, more transparent, and accessible society through blockchain technology. ## Products & Services - **Spot Trading**: Buy and sell over 300 cryptocurrencies with low fees. - **Derivatives**: Futures, options, and perpetual swaps for advanced trading strategies. - **Structured Products**: Yield-bearing products for passive income. - **OKX Wallet**: Self-custody Web3 wallet supporting dApps, DeFi, NFTs, and cross-chain swaps. - **OKX Pay**: Fiat on-ramp and payment infrastructure for seamless deposits. - **Institutional Services**: Ultra-low latency API connectivity, prime brokerage, and tailored liquidity solutions. - **Proof of Reserves**: Monthly public attestation of asset backing (1:1). ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metrics**: Over 100 million customers worldwide; 2,886 employees (as of mid-2026, +14.3% YoY); $200M total funding (venture round, March 2026). - **Notable Investors/Partners**: One undisclosed investor in the latest round. Partnerships include McLaren F1, Manchester City FC, Tribeca Film Festival. - **Growth Signals**: Expanded into Australia, Brazil, Netherlands, Singapore, and Turkey in the last year; plans to enter US, Belgium, and UAE. Active job postings: 246. Employee headcount grew 14.3% YoY. ## Competitive Advantages - **Liquidity & Low Fees**: One of the top crypto exchanges by trading volume with competitive fee structures. - **Transparency**: Monthly proof-of-reserves reports publicly verifiable. - **Security**: Multi-layer security, GSLB, distributed server clusters, and dedicated security engineering teams. - **Global Reach**: Available in over 180 countries/regions with localized support. - **Web3 Integration**: Deeply connected wallet bridging centralized and decentralized finance. ## Strategic Focus - **AI-Native Product & Engineering**: Investing heavily in AI agents, chatbots, and infrastructure for automated trading and user experience. - **Institutional Growth**: Expanding VIP relationship management, prime brokerage, and institutional-grade tools. - **Global Regulatory Compliance**: Obtaining licenses in new jurisdictions (e.g., Singapore, Turkey, Brazil) while maintaining a robust compliance center. - **Web3 Ecosystem**: Growing the OKX Wallet and dApp connectivity to drive DeFi adoption. ## Why Work Here - **Culture**: Values-driven environment with core principles: "WE before Me", "Do the right thing", and "Get things done". Emphasis on ownership, transparency, and innovation. - **Work Policy**: Hybrid/office roles across multiple global hubs (Singapore, Hong Kong, San Jose, Dubai, etc.). Remote flexibility varies by role. - **Perks**: Competitive benefits including learning budgets, team events, and the "Supernova Program" for early-career talent. Engineering teams work on cutting-edge blockchain and AI problems. - **Engineering Culture**: Strong focus on AI-native development, Rust/Java/Go, mobile infrastructure, and security. High percentage of technical roles (721 engineers, 10% of workforce). - **Growth Opportunity**: Rapidly scaling company with global expansion, offering cross-functional mobility and exposure to senior leadership. ## Sources 1. [okx.com - About & Careers](https://www.okx.com/en-us/join-us) 2. [LinkedIn - OKX Company Page](https://www.linkedin.com/company/okxofficial/jobs) 3. [Greenhouse - OKX Job Board](https://job-boards.greenhouse.io/okx) 4. [okx.com - Main Site](https://www.okx.com/) ## Other roles at OKX - [Senior Compliance Analyst, KYC](https://feeny.ai/job/senior-compliance-analyst-kyc-okx-san-jose-5yye5b56ss97) — San Jose, CA - [Senior Talent Acquisition Manager](https://feeny.ai/job/senior-talent-acquisition-manager-okx-dubai-ct53fz2aswm2) — Dubai, United Arab Emirates / EMEA - [Sr. Product Marketing Manager, LATAM](https://feeny.ai/job/sr-product-marketing-manager-latam-okx-argentina-mexico-sao-paulo-brazil-75dcgp09m0gp) — Argentina / Mexico / São Paulo, Brazil - [Staff Engineer, Machine Learning & Data Infrastructure](https://feeny.ai/job/staff-engineer-machine-learning-data-infrastructure-okx-san-jose-wr751b5hfj3z) — San Jose, CA - [Director, Model Risk — AI & Fraud](https://feeny.ai/job/director-model-risk-ai-fraud-okx-san-jose-3wvt3p05rwfv) — San Jose, CA - [Director, Model Risk — AI & Fraud](https://feeny.ai/job/director-model-risk-ai-fraud-okx-new-york-er29jannj99b) — New York, NY - [Head of Intergovernmental & Regulatory Affairs - EU & UK](https://feeny.ai/job/head-of-intergovernmental-regulatory-affairs-eu-uk-okx-emea-10swb651t5s4) — EMEA - [Finance Operations Senior Manager](https://feeny.ai/job/finance-operations-senior-manager-okx-singapore-s1z19dxc5z9q) — Singapore - [Senior Compliance Manager, Tokenized Securities Venue (Americas)](https://feeny.ai/job/senior-compliance-manager-tokenized-securities-venue-americas-okx-san-jose-1x4ctq28jp79) — San Jose, California, United States - [Senior Compliance Analyst](https://feeny.ai/job/senior-compliance-analyst-okx-argentina-6zkq331jsm6a) — Argentina