---
title: 'Senior Product Manager at Valon Tech'
canonical: 'https://feeny.ai/job/senior-product-manager-valon-tech-new-york-10z1dk8v2zhd'
type: 'job'
last_seen: '2026-10-26'
---

# Senior Product Manager at Valon Tech

- **Company:** Valon Tech
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-26
- **Apply:** https://jobs.ashbyhq.com/valon/bef72038-2483-4c8c-b062-70b3c5c09593

## Job description

## About the Company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.

Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform.

ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls.

We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.

## Responsibilities

As a Senior Product Manager, you will own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior IC role reporting to the Director of Product.

- Develop and manage a cohesive product roadmap, prioritize features that deliver measurable business outcomes for our SaaS customers
- Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering
- Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements
- Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality
- Ensure successful rollouts in partnership with Deployment Strategy and Product Operations

Ideal Background

- 5+ years of product management experience
- Proven track record of shipping complex B2B software products from concept to production
- Ability to balance near-term business goals while setting a longer-term product strategy
- Demonstrated leadership to bring together stakeholders and drive alignment
- Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions
- Strong written communication skills; an effective partner to engineering
- Comfortable managing multiple initiatives and ensuring their collective success
- Ability to handle ambiguity and make decisions with incomplete information
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field

Why Join Valon?

- Transform a $12 trillion industry by building the operating system for mortgage servicing, replacing 40-year-old legacy systems with modern, AI-powered infrastructure
- Join at a pivotal moment: We're rapidly scaling from 1M to XXM+ loans under management, with contracts signed or in negotiation representing nearly XX% of the entire mortgage servicing market
- Work on complex, high-impact problems with massive scale, our platform will power servicing operations for millions of homeowners across the country
- Product and Engineering-led culture with exceptional talent density, work alongside world-class engineers and product leaders who value velocity, clarity, and deep technical excellence
- Real product ownership with enterprise impact: your decisions will directly influence how major financial institutions operate and serve their customers
- Unique market position: We're winning against entrenched incumbents by delivering XX%+ cost reduction and a modern software experience that were previously not possible

## Benefits

- Compensation: competitive salary with a meaningful stake in the company via equity, and 401(k) plan. The base salary range reflects multiple levels. We assess level based on a combination of experience and interview performance.
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits.
- Free Food: daily lunch, and dinner provided through Forkable for in-office team members.
- Commuter benefits: pre-tax deductions for public transit, rideshares, and parking to simplify your daily commute.
- Grow together: company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback.
- Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners.
- Generous time off: flexible paid time off with no annual limit, sick days, and 11 company holidays.
- Baby bonding time: 12 weeks of fully paid leave for both birthing and non-birthing parents, so you can spend uninterrupted time welcoming and caring for your newest family member.

Throughout the interview process, please remember that emails will only be from [valon.com](http://valon.com) email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

## About Valon Tech

## Company Overview
- **One-liner**: Valon Tech builds the AI-native operating system for mortgage servicing, modernizing the complex, regulated workflows that underpin the U.S. housing market.
- **Entity Type**: Private (Series C stage; $348.8M total funding)
- **Headquarters**: New York, NY, USA (additional offices in San Francisco, CA and Phoenix, AZ)
- **Founded**: 2019
- **Founders**: Jonathan Hsu (Co-Founder and Head of Engineering) and other co-founders (names not fully public)

## Core Business
- **Primary industries**: Mortgage servicing, fintech, AI-powered enterprise software
- **Target customers**: B2B – mortgage servicers, lenders, and other regulated financial institutions
- **Mission**: To build the AI-native operating system for regulated industries, starting with mortgage servicing – a $20B+ market that governs $13T in debt.

## Products & Services
- **ValonOS**: A unified, AI-native platform that handles task queueing, automated workflows, and AI agents for mortgage servicing. It replaces legacy software and manual processes, delivering 3x lower servicing costs and 30% higher customer satisfaction vs. industry averages. Manages over $130B in loan value and processes 100M+ background jobs daily.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total funding of $348.8M as of July 2024; reported YoY revenue growth >100%, margins >60%, and customer satisfaction >90%
- **Notable Investors/Partners**: Andreessen Horowitz (led Series A), WestCap, and others; 3 of the 10 largest U.S. mortgage servicers have signed up to deploy ValonOS
- **Growth Signals**: Headcount of 389 employees, up 79.9% YoY; $110B+ in mortgages serviced on the platform; profitable with strong product-market fit and a growing customer base

## Competitive Advantages
- **Regulatory moat**: Six years of deep domain expertise in mortgage compliance creates a high barrier to entry.
- **First-mover in AI-native servicing**: Built from scratch to handle zero downtime, strict compliance, and complex edge cases that legacy systems cannot manage.
- **Integrated platform**: ValonOS unifies workflows, data, and money movement, offering a single system of record that scales with complexity.

## Strategic Focus
- Scale ValonOS to other heavily regulated sectors within institutional finance (beyond mortgages).
- Continue investing in AI agents and automated workflows to further reduce manual intervention.
- Expand customer base by licensing software to additional servicers and lenders.

## Why Work Here
- **Culture**: Described as high-ownership, outcome-oriented, and collaborative – “turbo” and “precise.” No political nonsense; teams build what creates value, often without predefined playbooks.
- **Work environment**: Hybrid/remote flexibility (offices in NY, SF, Phoenix). CEO holds regular office hours focused on AI adoption. Aggressive meeting culture (meetings either align or debate; if neither, they are cut).
- **Perks & growth**: “Family-style” Tuesday dinners, meaningful projects from day one (an intern generated $1M ARR), and significant equity upside in a profitable, scaling company. Employees come from Stripe, Jane Street, Meta, and Google.
- **Engineering culture**: Rigorous but fair technical interviews (practical coding and system design). Strong emphasis on system reliability and building durable infrastructure.

## Sources
1. [LinkedIn Company Page](https://www.linkedin.com/company/valon-technologies)
2. [Built In Company Profile](https://builtin.com/company/valon)
3. [Substack Article – Meet the Startup Transforming the Mortgage Industry](https://nextplayso.substack.com/p/meet-the-startup-transforming-the)
4. [Get AI Careers – Valon Tech](https://getaicareers.com/companies/valon-tech)

## Other roles at Valon Tech

- [Senior Analytics Engineer](https://feeny.ai/job/senior-analytics-engineer-valon-tech-new-york-arne2s3h5712) — New York, NY
- [People Operations Lead](https://feeny.ai/job/people-operations-lead-valon-tech-new-york-f08ph29eqr86) — New York, NY
- [Senior People Partner, Deployment](https://feeny.ai/job/senior-people-partner-deployment-valon-tech-new-york-q9bq2518ehc6) — New York, NY
- [Engineering Manager, Developer Infrastructure](https://feeny.ai/job/engineering-manager-developer-infrastructure-valon-tech-remote-yjxagkt7a5aw)
- [Head of Infrastructure](https://feeny.ai/job/head-of-infrastructure-valon-tech-remote-9tq1r6pggj2j)
- [Mortgage Product Strategist](https://feeny.ai/job/mortgage-product-strategist-valon-tech-remote-x7atp4sw2m25)
- [Deployment Strategy Lead (People Manager)](https://feeny.ai/job/deployment-strategy-lead-people-manager-valon-tech-new-york-k9tjwzh9hnyf) — New York, NY
- [Engineering Manager](https://feeny.ai/job/engineering-manager-valon-tech-new-york-dh37m7b2f4n6) — New York, NY
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-valon-tech-new-york-rn5aq8ctnem7) — New York, NY
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-valon-tech-new-york-k49jsn5g6kme) — New York, NY