---
title: 'Senior Product Manager - Vonage Cloud Runtime at Vonage'
canonical: 'https://feeny.ai/job/senior-product-manager-vonage-cloud-runtime-vonage-wroclaw-gzcsan1hgsy5'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Product Manager - Vonage Cloud Runtime at Vonage

- **Company:** Vonage
- **Location:** Wroclaw, Poland
- **Work type:** hybrid
- **Posted:** 2026-05-10
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/vonage/jobs/8532845002

## Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

Vonage Cloud Runtime (VCR) is a serverless developer platform that lets enterprise customers, internal solution teams, and strategic partners build and deploy communication applications — without managing infrastructure. Think of it as the engine behind Vonage's ability to deliver managed solutions at scale: it powers Connectors (Salesforce, HubSpot, MoEngage, Okta), enables CSP partnerships (Deutsche Telekom, Optus), and supports enterprise customers across retail, healthcare, BFSI, and telco.

VCR has validated product-market fit and is now at a critical inflection point - transitioning from Beta to General Availability, and a strategic roadmap toward an AI enablement layer. This is a rare opportunity to own a platform product end-to-end: from closing GA readiness gaps and redesigning the pricing model, to defining how AI-powered communication workflows get built on top of Vonage infrastructure.

You'll be the dedicated PM for Cloud Runtime — the primary product voice across engineering, sales, and customers — joining a team of 3 PMs (growing to 5) with direct access to leadership and real ownership from day one. sales, and customers.

Your key responsibilities:

- Product strategy & roadmap - Own the Cloud Runtime roadmap end-to-end, aligned to 2026 OKRs; drive GA readiness, platform maturity, and adoption growth
- AI enablement direction - Define the roadmap for an AI enablement layer on top of VCR, supporting AI-powered workflows, intelligent communication solutions, and orchestration use cases
- Pricing evolution - Lead the transition from fixed-tier subscriptions to usage-based/serverless pricing aligned to cloud market standards; own cost modelling, usage attribution, and billing integration
- Technical depth with engineering - Work closely with the Cloud Runtime engineering team to define technical requirements, understand architectural constraints (Kubernetes, AWS, runtime management), and maintain delivery momentum
- Customer & partner enablement - Engage directly with enterprise customers, CSP partners, and internal solution teams to validate product direction and improve developer onboarding
- Commercial & lifecycle management - Own gate reviews, PRDs, business case development, security/privacy sign-off, and OKR/KPI reporting
- Competitive intelligence - Conduct market analysis across CPaaS and cloud-native serverless platforms (Twilio Functions, AWS Lambda, Cloudflare Workers) to identify gaps and positioning levers

## What you'll bring

Required:

- 5+ years of product management experience in infrastructure, developer platforms, or API products
- Strong understanding of serverless computing and cloud platforms - direct experience with AWS Lambda, Twilio Functions, or similar is a strong advantage
- Proven ability to work deeply with engineering teams, not just at feature level - comfortable discussing architectural tradeoffs, scalability, and runtime constraints
- Experience driving developer adoption, activation, or platform onboarding improvements
- Familiarity with APIs, webhooks, and integration patterns

Experience we consider a plus:

- CPaaS or communications API background (voice, messaging, WhatsApp, SMS)
- Experience with usage-based or consumption pricing models
- Marketplace or partner ecosystem experience
- Engineering or solution architecture background
- Experience with Jira, SQL/Kibana, Confluence

How you’ll benefit:

- Unlimited Discretionary Time Off.
- Private Medical Insurance with the option to add dependents at your own cost.
- Multisport Gym Membership.
- Educational Assistance Reimbursement Program.
- Polish Language Classes for non-native speakers.
- Lunch and Learn Sessions.
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development.
- Three Paid Volunteer Days a Year.
- Reimbursement for the costs of prescription glasses.
- Maternity and Paternity Leave.

## #LI-AR1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our [Privacy Notice](https://www.vonage.com/legal/careers-privacy-notice/).

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

## About Vonage

## Company Overview
- **One-liner**: Vonage provides a cloud-based communications platform offering unified communications, contact centers, and programmable APIs for businesses and developers.
- **Entity Type**: Private (Acquired by Ericsson in 2022)
- **Headquarters**: Holmdel, New Jersey, USA
- **Founded**: 2001
- **Founders**: Jeff Pulver, Craig Walker, and other co-founders

## Core Business
- **Primary industry**: Cloud communications, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Communications Platform as a Service (CPaaS)
- **Target customers**: B2B – enterprises, SMBs, developers
- **Mission statement**: Accelerate the world’s ability to connect

## Products & Services
- **[Vonage Communications Platform (VCP)]**: Fully programmable platform integrating Video, Voice, Chat, Messaging, and Verification into existing workflows.
- **[Vonage Business Communications]**: Cloud-based unified communications solution for businesses (phone, messaging, video meetings).
- **[Vonage Contact Center]**: AI-powered contact center solution for customer service and engagement.
- **[Vonage APIs]**: Developer-friendly APIs for voice, SMS, video, and verification (built on the same platform).

## Market Standing
- **Valuation/Market Cap**: Acquired by Ericsson for $6.2 billion in 2022. Current valuation not publicly disclosed (subsidiary).
- **Key Metrics**: 
  - Over 2,000 employees
  - Over 1.6 million registered developers
  - 236 US patents (71 patents in other countries)
  - 25 billion minutes and messages terminated yearly
  - Serves over 100,000 businesses worldwide (source: [vonage.com](https://www.vonage.com/about-us/))
- **Notable Investors/Partners**: Parent company – Ericsson; integration with Ericsson’s network APIs and 5G strategy.
- **Growth Signals**: Continued expansion of programmable communications portfolio; growing developer community (1.6M+ registered); global office presence in US, Europe, and Asia.

## Competitive Advantages
- **Only provider combining UCaaS, CCaaS, and CPaaS on a single, fully programmable platform** – unmatched flexibility for customers to choose applications, APIs, or both.
- **Strong developer ecosystem** with over 1.6 million registered developers and extensive API documentation.
- **Patented technology** and deep expertise in real-time communications (Voice, Video, Messaging).
- **Global reach** with offices across US, Europe, and Asia and a hybrid/remote workforce.

## Strategic Focus
- Integration with Ericsson’s 5G and network API strategy to enable next-generation communications.
- Continued innovation in AI-powered contact centers, conversational experiences, and cloud-native communications.
- Expanding self-service capabilities and developer tools to accelerate time-to-market for enterprise customers.

## Why Work Here
- **Hybrid & remote-first culture**: “The majority of our roles are flexible… powered by our own Vonage solutions” (source: [vonage.com/careers](https://www.vonage.com/careers/)). Core office hubs available globally.
- **Award-winning culture** (“The Vonage Way”) built on values: Accountability, Collaboration, Trust, Excellence.
- **Strong DE&I commitment**: Employee Resource Groups (e.g., Women of Vonage, V+ Pride, The Black Experience, Wellness & Mental Health); inclusive hiring and development practices.
- **Benefits**: Medical/Dental/Vision, Health Savings Account, tuition reimbursement, paid time off, maternity/paternity leave, auto/home/pet insurance, retirement plan, legal plan, and paid volunteering days.
- **Learning & development**: Enriching opportunities to grow in career; encouragement of diverse perspectives.
- **Global community**: Over 2,000 employees across 16+ countries with a focus on collaboration and innovation.

## Sources
1. [vonage.com - About Us](https://www.vonage.com/about-us/)
2. [vonage.com - Life at Vonage](https://www.vonage.com/careers/life-at-vonage/)
3. [vonage.com - Careers](https://www.vonage.com/careers/)
4. [vonage.com - Homepage](https://www.vonage.com/)
5. [job-boards.greenhouse.io - Vonage Jobs](https://job-boards.greenhouse.io/vonage)

## Other roles at Vonage

- [AEM Developer](https://feeny.ai/job/aem-developer-vonage-3frcckx2g6ds)
- [Junior Scrum Master](https://feeny.ai/job/junior-scrum-master-vonage-wroc-aw-9kq9b0gbww1f) — Wrocław, Poland
- [Engineer Manager - Platform](https://feeny.ai/job/engineer-manager-platform-vonage-wroclaw-ajakdrzqytnc) — Wroclaw, Poland
- [Junior Sales Development Representative (API / CPaaS)](https://feeny.ai/job/junior-sales-development-representative-api-cpaas-vonage-paris-ksp31smqck0e) — Paris, France
- [Senior Campaign Manager](https://feeny.ai/job/senior-campaign-manager-vonage-wroclaw-tnnh1wtehq7b) — Wroclaw, Poland
- [Senior Account Executive - EMEA](https://feeny.ai/job/senior-account-executive-emea-vonage-united-kingdom-dx0jghb13e38) — United Kingdom
- [Deal Desk Analyst](https://feeny.ai/job/deal-desk-analyst-vonage-mexico-nzyjm2c3ghxr) — Mexico
- [Staff Software Engineer (Fraud Defender)](https://feeny.ai/job/staff-software-engineer-fraud-defender-vonage-wroclaw-e103xvcvjze7) — Wroclaw, Poland
- [Java Software Engineer (Fraud Platform)](https://feeny.ai/job/java-software-engineer-fraud-platform-vonage-wroclaw-dxtkth4k8100) — Wroclaw, Poland
- [Technical Support Engineer – Voice & Video API](https://feeny.ai/job/technical-support-engineer-voice-video-api-vonage-mexico-904sw26mhgtk) — Mexico