---
title: 'Senior Product Manager at Zello'
canonical: 'https://feeny.ai/job/senior-product-manager-zello-austin-wh61apka8v7y'
type: 'job'
last_seen: '2026-11-05'
---

# Senior Product Manager at Zello

- **Company:** Zello
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/zello/28961683-bd4e-4210-837f-8a1436fe7e80

## Job description

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.

## About Zello

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders. And this is where you come in. Zello gives frontline workers instant, voice-first communication, and we are growing fast into the enterprise. Our product team can only take on one large, ambiguous initiative at a time today. We are hiring a hands-on Senior Product Manager to lead our biggest cross-product bet: bringing our consumer and Zello Work product lines together while optimizing for enterprise growth. After a successful first year, you will

- Have owned the combination of Zello's consumer and Zello Work product lines end to end, with the plan approved by the end of Q1 and the first milestone shipped by Q2.
- Have run a second large, ambiguous initiative in parallel, so Product moved from one major bet at a time to two or more.
- Have raised the bar for product thinking across the team by teaching new skills and ways of working.

## What you'll do

- Lead the strategy and execution for unifying the consumer and Zello Work product lines, from problem framing through shipped milestones.
- Run multiple complex workstreams at once, keeping clarity, quality, and follow-through on each.
- Partner daily with design, engineering, and data to turn ambiguous, high-stakes problems into shipped product.
- Talk directly with enterprise customers and senior stakeholders to get to the underlying problem, and guide those conversations toward outcomes.
- Prioritize ruthlessly across Android, iOS, web, and backend, focused on the highest-impact opportunities for users.
- Set the example for problem framing, discovery, and decision-making, and coach the other PMs on the team.
- Use AI tools in your day-to-day product work and look for new ways to bring AI into how the team operates.

## Who you are

- You have 7+ years of product management experience, including leading initiatives from 0 to 1 without heavy oversight.
- You set direction, not just deliver. You can point to times you zoomed out, found the highest-impact opportunity, and brought clarity when the path was ambiguous.
- You lead with the problem before the solution, pull in the right people early, and move with urgency once the problem is clear.
- You build strong rapport with customers and hold your ground with enterprise buyers and executives, handling pushback without losing the room.
- You do the hard product work yourself, and can go deep on the decisions, tradeoffs, and details behind your past work.
- You are fluent in how software gets built and reason about feasibility and tradeoffs with engineers, without trying to own the technical design.
- You push back when consensus would weaken the user outcome, and you uplevel the people around you by asking better questions.

This Role Is Not

- A process role. This is not about defining Jira workflows; it's about driving product thinking and outcomes.
- A coding role. You'll be technically fluent, but engineering owns the build.
- A people-management role. You'll mentor PMs, with no direct reports.
- A big-company PM seat with large teams and heavy tooling. You'll work lean, alongside 4 PMs and 3 designers.

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us! Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.

## About Zello

## Company Overview
- **One-liner**: Zello provides a push-to-talk walkie-talkie app for frontline workers, augmented with AI-powered transcription, translation, and operational insights.
- **Entity Type**: Private (self-funded and profitable)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 2011
- **Founders**: Alex Gavrilov (CEO)

## Core Business
- **Primary industry**: Communication technology / Frontline operations software
- **Target customers**: B2B – enterprises with deskless workers in transportation, retail, construction, hospitality, healthcare, and first responder organizations
- **Mission**: “We give voice to everyday heroes” – to lift up the voices of the frontline and bring them the same level of technical investment as desk workers

## Products & Services
- **[Zello App](https://zello.com/)**: Mobile and desktop push-to-talk walkie-talkie app with 99.99% uptime, supporting iOS, Android, Windows, and Mac. Offers unlimited range over Wi-Fi/cellular and on-premise deployment via Zello Enterprise Server.
- **[Zello AI](https://zello.com/)**: AI assistant “Ella” that answers questions using company knowledge; live voice translation to break language barriers; conversation replay, transcription, and offline message recovery.
- **[Zello Mobile SDK](https://zello.com/)**: Embed push-to-talk natively into third-party apps (iOS, Android, React Native).
- **[Radio Gateways](https://zello.com/)**: Bridge LMR (land mobile radio) networks with Zello for seamless cross-platform communication.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (self-funded, no external funding rounds reported)
- **Key Metric**: 5 million monthly active users, 10 billion messages per month (source: [zello.com](https://zello.com/)); conflicting report from Built In cites 8 billion messages and 170 million total users ([builtin.com](https://builtin.com/company/zello))
- **Notable Investors/Partners**: None publicly listed; self-funded and profitable
- **Growth Signals**: Rapid hiring across engineering, AI, sales, and customer success; expanding AI capabilities (live translation, AI assistant); over 3,000 emergency organizations use Zello free for first responders

## Competitive Advantages
- **99.99% uptime** – highly reliable for mission-critical frontline communication
- **Only frontline AI powered by real conversations** – Zello AI listens to actual push-to-talk traffic and transforms it into operational intelligence
- **Enterprise readiness** – on-premise deployment option, radio gateway integration, and IT-friendly management tools
- **Large installed base** – millions of active users across industries creates network effects and deep integration into workflows

## Strategic Focus
- **AI-first innovation** – building AI assistant “Ella,” live translation, and transcription to turn voice chatter into actionable insights
- **Deepening frontline integration** – SDK and radio gateways to embed Zello into existing ecosystems
- **Scaling enterprise sales** – hiring Director of Global Partner & Channel Strategy, Enterprise Account Executives, and Director of Customer Success

## Why Work Here
- **Self-funded and profitable** – described as a “build-up” rather than a startup, offering stability with growth potential and stock options
- **Hybrid workplace** – Austin employees work in-office Tuesdays, Wednesdays, and Thursdays; remote flexibility on other days
- **Generous benefits** – 100% paid medical, vision, and dental; 4% 401k matching; $2,000 annual professional development allowance; open PTO; paid sabbatical after 5 years; generous parental leave
- **Engineering culture** – yearly hackathon at an incredible destination; small team (80 total employees, 36 in product+tech) with a focus on impact, excellence, teamwork, transparency, and caring
- **Growth opportunities** – roles in applied AI, back end, site reliability, and design; the company is actively scaling and investing in new technology

## Sources
1. [zello.com/careers](https://zello.com/careers/)
2. [zello.com/about-us](https://zello.com/about-us/)
3. [zello.com](https://zello.com/)
4. [builtin.com/company/zello](https://builtin.com/company/zello)
5. [builtin.com/company/zello/faq/workplace-perception](https://builtin.com/company/zello/faq/workplace-perception)

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