---
title: 'Senior Product Marketing Manager at interface.ai'
canonical: 'https://feeny.ai/job/senior-product-marketing-manager-interface-ai-san-francisco-hg237w8eew2p'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Product Marketing Manager at interface.ai

- **Company:** interface.ai
- **Location:** San Francisco, CA
- **Compensation:** $164k–$201k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-02-07
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/interface-ai/89d0f907-3e80-4e39-9bf1-0b97cc61bdd3/application

**Skills:** B2B SaaS, Product Marketing, Solutions Engineering, Technical Consulting, API documentation, Market research, Segmentation, Persona development, Win/loss analysis, Product-led growth (PLG), Usage-based pricing models, Credit Union stakeholder knowledge, Community Bank stakeholder knowledge, Channel partner management

> The Senior Product Marketing Manager leads go-to-market strategy, positioning, and launches for product lines. The role involves creating technical content, enabling sales teams, and driving competitive intelligence to win markets and support customer success.

## Job description

## About Interface.ai

interface.ai is redefining how financial institutions serve their members through agentic AI and conversational AI — and we're doing it in production, at scale, with real outcomes. $30M in Series A funding. Cash-flow positive. A mission that matters: democratizing financial wellness for every American, not just the ones who can afford a private banker.

## About the Role

As a Sr. Product Marketing Manager (PMM) you will sit at the intersection of product, engineering, sales, and customer success to turn technical capabilities into clear, compelling stories that win markets and help customers succeed. You’ll own a go-to-market (GTM) strategy for one or more product lines from positioning and messaging through launch, enablement, and ongoing adoption initiatives.

## Key Responsibilities

- Craft differentiated positioning & messaging grounded in market research, buyer personas, and competitive analysis.
- Lead product launches: develop GTM plans, partner with Product Management for roadmap readiness, and orchestrate cross-functional execution (sales, demand gen, PR, CS).
- Build technical content & assets—white-papers, solution briefs, demos, webinars, reference architectures—that translate features into customer value.
- Enable revenue teams: create sales plays, battlecards, ROI calculators, and deliver training sessions that raise win-rates and average deal size.
- Act as market evangelist: represent the company at conferences, analyst briefings, and on customer calls; capture field feedback to inform roadmap.
- Drive competitive intelligence: monitor landscape, run win/loss analyses, and arm teams with data-driven insights.
- Partner on demand generation: supply positioning, content, and technical validation for campaigns that move prospects through the funnel.
- Measure & optimize: track launch KPIs, content performance, and adoption metrics; iterate based on data.

Required Qualifications

- 5+ years combined experience in product marketing, solutions engineering, or technical consulting for B2B SaaS or developer-focused products.
- Proven success planning and executing product launches with measurable revenue impact.
- Strong technical aptitude—comfortable reading API docs, spinning up demos, or discussing architecture with engineers.
- Exceptional written / verbal communication skills; able to simplify complex ideas for both business and technical audiences.
- Experience conducting market research, segmentation, and persona development.
- Bachelor’s degree in Computer Science, Engineering, or related field — or equivalent practical experience.
- Background in AI/ML, cloud infrastructure, or fintech (adjust to your domain).

## Preferred / Nice-to-Have

- Familiarity with product-led growth (PLG) motions and usage-based pricing models.
- Understand Credit Union and Community Bank stakeholders and decision makers.
- Public speaking track record at industry events or on webinars.
- Experience working with channel partners.

What Success Looks Like (First 6–12 Months)

- Launch 1–2 major product capabilities on time, achieving target adoption goals.
- Hard work.
- Create a library of technical assets that reduce sales cycle length by 15 %.
- Establish a quarterly competitive landscape review and distribute actionable briefs.
- Maintain a CSAT of 90 %+ for internal enablement sessions.

## Benefits

🩺 100% paid health, dental & vision care 💰 401(k) & financial wellness perks 🍜 Daily meals on us 🚇 Commuter benefit 💪 Monthly wellness stipend 🤖 Claude Enterprise + frontier AI tools for every employee — build with the best 🏙️ Brand-new 21st-floor SF office at 44 Montgomery — floor-to-ceiling views, worth showing up to 🌴 Discretionary PTO + paid parental leave 🧘 Mental health, wellness & family benefits 🚀 A mission-driven team shaping the future of banking

Why [interface.ai](http://interface.ai) Series A · $30M raised · Cash-flow positive — we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck. You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.

[interface.ai](http://interface.ai) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

## About interface.ai

## Company Overview
- **One-liner**: Interface.ai provides agentic AI solutions—including voice, chat, and co-pilot assistants—purpose-built for community banks and credit unions, aiming to automate customer service and eliminate hold times.
- **Entity Type**: Private (raised $30M in Series A and debt financing, led by Avataar Venture Partners)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Srinivas Njay (Founder CEO)

## Core Business
- **Primary industry**: Financial technology (fintech) / Agentic AI for banking
- **Target customers**: B2B – community banks and credit unions (mid-size & small financial institutions)
- **Mission / Purpose**: To help financial institutions achieve their business goals and empower customers to achieve financial wellness through agentic AI ([interface.ai](https://interface.ai/))

## Products & Services
- **Nexus (CCaaS Platform)** – Launched in 2026 as the industry’s first fully agentic Contact Center as a Service platform. Handles every contact end-to-end with AI, eliminating hold queues and transfers, and only involving humans when judgment is needed. Claims to multiply agent capacity up to 10x ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).
- **Voice AI** – A phone-based solution that delivers human-like conversations, resolves routine inquiries at scale, and seamlessly hands off complex issues to human agents ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).
- **Sphere (Generative AI Assistant)** – A ChatGPT-like universal channel for customers and employees. Replaces 14–15 applications for frontline staff, increasing efficiency 10x. Offers intelligent guidance, plugins, and personalized AI assistance ([builtin.com](https://builtin.com/company/interface-ai)).
- **Digital AI Assistants & Co‑pilots** – Pre-trained for 60+ banking use cases, integrated with major core banking and customer management systems ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**:
  - Annual Revenue: $3.3M (estimate from LinkedIn)
  - Total Funding: $30M (LinkedIn) or $40M (CBInsights, conflicting reports) – Series A ($20M) + Debt ($10M) led by Avataar Venture Partners in October 2024 ([linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai))
- **Notable Investors / Partners**: Avataar Venture Partners (lead investor); integrations with major core banking systems.
- **Growth Signals**:
  - 165 employees across 7 countries (India, US, Argentina, UK, UAE, Tunisia, Canada)
  - 160,634 LinkedIn followers (+23.6% YoY)
  - 35 active job postings (monthly growth +12.9%, quarterly +150%)
  - Recent product launch: Nexus at Financial Brand Forum (April 2026)
  - Headcount decreased 6.8% YoY (potential consolidation or pivot)

## Competitive Advantages
- **Deep domain focus**: Purpose-built for community financial institutions, not a generic AI platform.
- **Pre-trained banking AI**: Covers 60+ banking-specific use cases out of the box.
- **Fully agentic CCaaS**: Nexus eliminates the fundamental trade-off between automation and human escalation, handling entire calls autonomously.
- **Integrated ecosystem**: Compatible with major core banking systems and CRM platforms, reducing integration friction.

## Strategic Focus
- Scale adoption of Nexus among community banks and credit unions.
- Expand agentic AI beyond voice into digital and employee-facing channels.
- Continue vertical specialization to deepen moat in the small/mid-size banking segment.

## Why Work Here
- **Culture**: Described as “fast, collaborative, low-ego, and outcome-driven” by a Senior Product Manager on Indeed. Management is accessible and open to data-backed debate ([indeed.com](https://www.indeed.com/cmp/Interface.ai)).
- **Work model**: Primarily on-site at Covina, CA or San Francisco, CA offices (per Built In), but some remote/hybrid roles exist (e.g., Remote Project Manager on Indeed). Verify specific roles on the careers page.
- **Engineering focus**: 75 out of 165 employees (34%) are in technical roles; strong engineering leadership (VP Engineering, Directors).
- **Perks**: Health insurance; high-ownership product roles with direct customer impact.
- **Recent employee growth caution**: Headcount declined 6.8% YoY; some senior leaders have departed (e.g., Head of Partnerships left Mar 2026). However, active hiring (35 open roles) suggests ongoing investment.

## Sources
1. [interface.ai](https://interface.ai/)
2. [linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai)
3. [cbinsights.com/company/interfaceai](https://www.cbinsights.com/company/interfaceai)
4. [builtin.com/company/interface-ai](https://builtin.com/company/interface-ai)
5. [indeed.com/cmp/Interface.ai](https://www.indeed.com/cmp/Interface.ai)

## Other roles at interface.ai

- [Technical Support Engineer - L2](https://feeny.ai/job/technical-support-engineer-l2-interface-ai-bengaluru-h1tfc3z6yvbz) — Bengaluru, India
- [Head of Marketing](https://feeny.ai/job/head-of-marketing-interface-ai-san-francisco-nst26n25e3d6) — San Francisco, CA
- [Software Engineer](https://feeny.ai/job/software-engineer-interface-ai-san-francisco-mjhad47fzg9b) — San Francisco, CA
- [Software Engineer II](https://feeny.ai/job/software-engineer-ii-interface-ai-san-francisco-6554ycaatmwc) — San Francisco, CA
- [VP of Sales](https://feeny.ai/job/vp-of-sales-interface-ai-san-francisco-v0ky8gnzrpa2) — San Francisco, CA
- [Applied AI Engineer - Hiring Automation (CEO's Office)](https://feeny.ai/job/applied-ai-engineer-hiring-automation-ceo-s-office-interface-ai-remote-vrwq3tbysp91)
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-interface-ai-remote-d2tabpvcfjcc)
- [VP of Product Engineering](https://feeny.ai/job/vp-of-product-engineering-interface-ai-remote-jt9kqmj7fndm)
- [VP of Platform Engineering](https://feeny.ai/job/vp-of-platform-engineering-interface-ai-remote-ym973g7d8w9r)
- [Principal Product Manager - Domain PM](https://feeny.ai/job/principal-product-manager-domain-pm-interface-ai-san-francisco-sxme0vb3wxp9) — San Francisco, CA