--- title: 'Senior Product Operations Manager at Harvey' canonical: 'https://feeny.ai/job/senior-product-operations-manager-harvey-new-york-gpszma9yxkgt' type: 'job' last_seen: '2026-09-07' --- # Senior Product Operations Manager at Harvey - **Company:** [Harvey](https://feeny.ai/companies/harvey) - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-13 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/harvey/dc967ec2-5fd8-4a92-9c81-513265cec47e ## Job description ## WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ## ROLE OVERVIEW As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams — turning strategy into execution across our entire product lifecycle. You'll build and scale the operating systems that help our product teams make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams pushing the frontier of AI adoption. You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This is a role for someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists. ## WHAT YOU’LL DO - Inputs to Product Teams — Ensuring teams have the information they need to make great decisions - Build and maintain Voice of Customer systems that synthesize feedback from law firm partners, in-house clients, CSMs, and sales into actionable product signals - Establish rigorous mechanisms for measuring product success and user impact, including analytics dashboards, KPIs, and clear hypotheses - Create high-leverage engagement points with customers and partners throughout the product lifecycle — from alpha through post-GA - Streamline key decision points across teams, reducing friction and improving prioritization quality Ops of the Product Org — Creating the operating systems that enable product teams to thrive - Own and improve core product development processes, tooling, and team rituals (planning cycles, monthly reviews, roadmap prioritization, etc.) - Build reliable run-of-business systems that scale as Harvey grows — launch calendars, intake frameworks, RACI structures - Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success - Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency across the org Outputs from Product Teams — Amplifying product impact by connecting what we build to those who need it - Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals before broad release - Own launch coordination end-to-end — ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring - Maintain cross-team roadmap visibility that keeps GTM, Legal, and leadership aligned on what's shipping and why - Make it clear across Harvey what Product is building, how it's progressing, and what's coming nextd optimize operational workflows to ensure agility and scalability as the company grows. ## WHAT YOU HAVE - 5+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company - You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them - Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience - Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs - Proven ability to drive alignment across Product, GTM, and Engineering without direct authority - Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment - You're a natural bridge builder: fluent in strategy, comfortable in the weeds, and skilled at creating clarity where none exists. Ambiguity doesn't slow you down — it's where you do your best work. ## COMPENSATION RANGE $155,400 - $233,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. ## #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai ## About Harvey ## Company Overview - **One-liner**: Harvey builds domain-specific AI software for legal and professional services, enabling law firms and in-house teams to automate research, contract analysis, due diligence, and complex workflows. - **Entity Type**: Private (backed by leading venture capital firms) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Winston Weinberg (CEO), Gabriel Pereyra (President) ## Core Business - **Primary industry**: AI software for legal and professional services (LegalTech) - **Target customers**: B2B – large law firms (AmLaw 100), in-house legal teams at Fortune 500 enterprises, mid-sized firms, and professional service networks across 60+ countries. - **Mission or purpose statement**: To enable legal and professional services teams to focus on high-value work by providing a secure, expert AI platform that handles research, drafting, and complex workflows. ## Products & Services - **Harvey Assistant**: Ask questions, analyze documents, and draft faster with domain-specific AI (SaaS). - **Harvey Vault**: Securely store, organize, and bulk-analyze legal documents (SaaS). - **Harvey Knowledge**: Research complex legal, regulatory, and tax questions across domains (SaaS). - **Harvey Agents**: Purpose-built agents that execute complex legal work end-to-end (SaaS). - **Harvey Contract Intelligence**: Surface insights, strengthen negotiations, and accelerate reviews (SaaS). - **Harvey Command Center**: Analytics, benchmarking, and agentic insights for leading AI transformation (SaaS). - **Harvey Mobile**: Mobile access to stay productive from anywhere (SaaS). - **Harvey Shared Spaces**: Collaborate with legal teams across organizations in secure shared workspaces (SaaS). - **Harvey Ecosystem**: Integration with existing tools to ground answers in trusted sources (API/platform). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (company is private). - **Key Metric**: Annual Recurring Revenue (ARR) – reported in press but exact figure not disclosed; strong growth implied by 1,500+ customers and rapid hiring. - **Notable Investors/Partners**: Sequoia, Kleiner Perkins, GV (Google Ventures), OpenAI Startup Fund, Coatue, Andreessen Horowitz, EQT. - **Growth Signals**: - Named Time100 Most Influential Companies (2025). - LinkedIn Top 50 Startup of 2025. - CNBC Disruptor 50 List. - 1,500+ customers across 60+ countries, including AmLaw 100 firms. - Headcount: ~300 employees (as of mid-2025), with aggressive hiring (254 active job postings). - Office expansion: San Francisco, New York City, London. ## Competitive Advantages - **Domain specialization**: AI models trained specifically for legal and professional services, not generic LLMs. - **Enterprise security**: SOC 2 Type II, ISO 27001/27701/42001, GDPR, CCPA compliance – meeting law firm security requirements. - **Deep investor backing**: World-class VC network provides strategic guidance and access. - **Strong product‑market fit**: Rapid adoption by top-tier law firms and in-house teams, with high switching costs due to embedded workflows. - **First‑mover in agentic legal AI**: Purpose‑built agents execute end‑to‑end tasks, differentiating from simple document Q&A tools. ## Strategic Focus - **Customization, collaboration, and simplicity**: Helping teams embed expertise into Harvey, collaborate across firms, and reduce complexity via agentic workflows. - **Expansion beyond legal**: Long‑term ambition to transform professional services broadly (consulting, accounting, etc.). - **Product innovation**: Continued investment in agentic AI, mobile access, and ecosystem integrations. - **Global growth**: Scaling sales and engineering teams in existing hubs and expanding into new markets. ## Why Work Here - **Culture**: Fast‑paced, collaborative, ambitious. Values include **Decisiveness** (“take the square root of the weather” – avoid overanalysis), **Simplicity**, and **Job’s Not Finished** (continuous improvement). - **Work environment**: Hybrid – 3+ days per week in office for roles based in San Francisco, New York City, or London. Some fully remote positions available (clearly marked). - **Benefits**: Comprehensive health/dental/vision insurance, 401(k) match, paid parental leave (immediately eligible), annual professional development stipend, in‑office daily lunch, and more. - **Growth opportunities**: Rapidly scaling (~300 employees, 254 open roles) provides internal mobility and ownership of impactful projects. - **Engineering culture**: Strong blend of AI research (DeepMind background) and legal domain expertise. CTO Siva Gurumurthy recently joined. Emphasis on building secure, enterprise‑grade products. ## Sources 1. [harvey.ai](https://www.harvey.ai/) 2. [harvey.ai/company](https://www.harvey.ai/company) 3. [harvey.ai/blog/landing-a-job-at-harvey](https://www.harvey.ai/blog/landing-a-job-at-harvey) 4. [linkedin.com/company/harvey-ai](https://www.linkedin.com/company/harvey-ai) 5. [jobs.ashbyhq.com/harvey](https://jobs.ashbyhq.com/harvey) ## Other roles at Harvey - [Staff Software Engineer, Model Infrastructure](https://feeny.ai/job/staff-software-engineer-model-infrastructure-harvey-san-francisco-8a16y83nftsj) — San Francisco, CA - [Senior Software Engineer, Model Infrastructure](https://feeny.ai/job/senior-software-engineer-model-infrastructure-harvey-san-francisco-6tywmebr0r9h) — San Francisco, CA - [Head of Mid-Market Sales](https://feeny.ai/job/head-of-mid-market-sales-harvey-london-n918xg1r4jgb) — London, United Kingdom - [Customer Experience Manager, US](https://feeny.ai/job/customer-experience-manager-us-harvey-san-francisco-2dw5w8905rz6) — San Francisco, CA - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-san-francisco-qm17099y4cjc) — San Francisco, CA - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-chicago-h0b3a2pdz2zp) — Chicago, IL - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-dallas-a2hzwnh0vb51) — Dallas, TX - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-remote-cezdb49eyhv5) - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-new-york-78kzq8sv2gvp) — New York, NY - [Content Marketing Manager](https://feeny.ai/job/content-marketing-manager-harvey-san-francisco-zsjew4mcankn) — San Francisco, CA