---
title: 'Senior Product Operations Manager at Weave'
canonical: 'https://feeny.ai/job/senior-product-operations-manager-weave-lehi-kwvfj0rz73pa'
type: 'job'
last_seen: '2026-11-12'
---

# Senior Product Operations Manager at Weave

- **Company:** Weave
- **Location:** Lehi, UT
- **Employment:** full-time
- **Posted:** 2026-11-10
- **Last confirmed live:** 2026-11-12
- **Apply:** https://jobs.ashbyhq.com/weave/e2cb79bf-4a04-4475-942a-c4a533d6f709

## Job description

As our Product Operations Manager, you will report to the Head of Product Operations and play an important role in improving how our Product Development organization plans, collaborates, and delivers. Working closely with Product, Engineering, and Design teams, you will help strengthen roadmap planning and execution, advance Product Development Lifecycle (PDLC) practices, and drive meaningful operational improvements. You will bring a proactive, data-informed approach to identifying challenges, uncovering opportunities, and leading cross-functional initiatives that help teams make better decisions and operate more effectively. This is a hands-on role for an experienced Product Operations professional who enjoys solving operational challenges and helping teams deliver customer and business value.

- This position will be hybrid based out of our Lehi, UT HQ (3x per week)
- If outside of UT, periodic travel will be required to our Lehi, UT HQ.
- Reports to: Head of Product Operations (US based)

## What You Will Own

- Partner with Product and Engineering teams to strengthen quarterly roadmap planning, readiness, capacity visibility, and alignment on priorities.
- Facilitate planning and execution across assigned teams, clarifying ownership, milestones, and dependencies while proactively addressing risks and blockers.
- Independently lead assigned cross-functional initiatives, driving stakeholder alignment, accountability, and progress from planning through delivery.
- Partner with Product and Engineering Managers to improve dependency management, delivery forecasting, and alignment between product priorities and engineering constraints.
- Strengthen adoption of Product Development Lifecycle (PDLC) practices, standards, and ways of working to improve consistency and execution.
- Support product release and launch coordination, ensuring cross-functional readiness, clear ownership, and alignment with business stakeholders.
- Maintain and improve operational reporting and dashboards, translating performance data and stakeholder feedback into actionable insights and recommendations.
- Identify and implement improvements to Product Development processes, operating rhythms, and tools that reduce friction and improve effectiveness.
- Develop and refine Product Operations playbooks, templates, and best practices, providing practical guidance to support team adoption.opportunities for continuous improvement that strengthen Product Development effectiveness.

What You Will Need to Accomplish the Job

- 3–5+ years of experience in Product Operations, Technical Program Management, Product Management, Engineering, or a related discipline within a SaaS or technology company.
- Demonstrated experience supporting roadmap planning and execution across Product and Engineering teams, including prioritization, capacity planning, and dependency management.
- Experience independently leading cross-functional product development initiatives, coordinating stakeholders, managing dependencies, and addressing execution risks.
- Experience improving operational processes, frameworks, and ways of working within Product Development organizations.
- Strong working knowledge of modern software development practices, methodologies, and lifecycles.
- Technical fluency with product development tools such as Linear or Jira and analytics platforms, with an understanding of engineering and delivery metrics.
- Strong analytical skills with experience developing operational reporting, interpreting performance data, and translating findings into actionable recommendations.
- Strong business acumen with the ability to connect operational improvements to delivery effectiveness, customer value, and business outcomes.
- Excellent communication, facilitation, and stakeholder management skills, with the ability to build alignment across Product, Engineering, and business teams.
- Demonstrated ability to work independently, navigate ambiguity, identify operational challenges, and drive practical improvements.

What Will Make Us Love You

- You are a self-starter who takes ownership of responsibilities and proactively addresses challenges.
- You have firsthand experience working with Product and Engineering teams and understand the realities of software development and delivery.
- You naturally identify gaps, connect information, and bring forward practical recommendations.
- You build trusted relationships through collaboration, communication, and follow-through.
- You balance operational structure with flexibility, improving how teams work without introducing unnecessary complexity.
- You are analytical and curious, using data and feedback to identify opportunities others may miss.
- You are highly organized and comfortable managing multiple priorities, stakeholders, and initiatives.
- You are energized by solving operational challenges and helping teams work more effectively together.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws. At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

## About Weave

## Company Overview
- **One-liner**: Weave provides an AI-powered patient communications, engagement, and payments platform purpose-built for small and medium-sized healthcare practices.
- **Entity Type**: Public (NYSE: WEAV)
- **Headquarters**: Lehi, Utah, United States
- **Founded**: 2008 (incorporated as a Delaware corporation in 2015)
- **Founders**: Not publicly available from provided sources

## Core Business
- Primary industry: Healthcare technology – patient communication and practice management software.
- Target customers: Small and medium-sized healthcare practices (SMB) in dental, optometry, veterinary, and specialty medical (primary care, PT/OT, aesthetics, med spa).
- Mission statement: “Elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams.”

## Products & Services
- **Communications**: Proprietary telephony platform unifying voice and text interactions, managing the practice’s trusted phone number.
- **AI-powered Workflows**: Agentic AI for scheduling automation, FAQ responses, and marketing lead follow-ups.
- **AI-powered Insights**: Call transcription, sentiment analysis, task creation, and revenue opportunity surfacing.
- **Weave Payments**: Point-of-sale and digital payment solutions, including text-to-pay, online bill pay, and patient financing (buy-now-pay-later).
- **Practice Growth Tools**: Online review management, patient outreach, and reputation building.
- **Productivity Tools**: Staff collaboration, appointment scheduling, digital forms, and insurance eligibility verification.

## Market Standing
- **Valuation/Market Cap**: Not explicitly provided in search results (public company – refer to current market data).
- **Key Metric**: Annual revenue – not disclosed in provided sources; see SEC filings for exact figures.
- **Notable Investors/Partners**: Not listed in provided sources (public company).
- **Growth Signals**: As of Dec 31, 2025, nearly 40,000 locations under subscription and 30,000+ customers in the U.S. and Canada. 904 employees as of Dec 2025, with expansion in India, Mexico, Brazil, and the Philippines. Specialty Medical is the fastest-growing vertical.

## Competitive Advantages
- Over 90 integrations with practice management systems (PMS) – deep domain expertise built over nearly two decades.
- Purpose-built for SMB healthcare – no dedicated IT staff needed; intuitive and easy to implement.
- Unified platform replacing a “patchwork” of point solutions at lower total cost.
- AI-native, high-accuracy automation within strict privacy/regulatory frameworks (HIPAA).
- Proprietary telephony and vertically specialized data from billions of patient interactions.

## Strategic Focus
- Deepening AI capabilities to become an “always-on teammate” for practices.
- Expanding within specialty medical (primary care, PT/OT, aesthetics, med spa).
- Continuing international growth (India engineering hub, support teams in Mexico/Philippines/Brazil).
- Enhancing patient engagement through personalized, multi-channel communication and flexible payments.

## Why Work Here
- **Culture**: People-first, inclusive environment with active DEI initiatives and employee resource groups. Core values: Stay Hungry, Care More, Think Creatively, The Customer is Everything, Do the Right Thing.
- **Work Model**: Flexible work spaces; office in Lehi, UT with onsite gym, basketball court, catered lunches, and seasonal parties. Second engineering HQ in Noida, India.
- **Benefits**: Medical, dental, vision insurance, 401k matching, flexible time off, generous parental leave, mental health resources, professional development program.
- **Engineering Culture**: Cutting-edge technologies, transparent and approachable leadership, opportunities for career growth across U.S. and India.

## Sources
1. [SEC.gov – Weave 2025 Annual Report (10-K)](https://www.sec.gov/Archives/edgar/data/1609151/000160915126000043/weav-2026formars.pdf)
2. [LinkedIn – Weave](https://in.linkedin.com/company/getweave)
3. [Careers Page – getweave.com/careers](https://www.getweave.com/careers/)
4. [Top Workplaces – Weave](https://topworkplaces.com/company/weave/)

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