---
title: 'Senior Professional Service Consultant at Abnormal'
canonical: 'https://feeny.ai/job/senior-professional-service-consultant-abnormal-united-states-pnra459c653c'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Professional Service Consultant at Abnormal

- **Company:** Abnormal
- **Location:** United States
- **Compensation:** $125k–$179k
- **Work type:** remote
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-11
- **Apply:** https://abnormal.ai/careers/jobs/7989497003?gh_jid=7989497003

## Job description

## About the Role

We are seeking a Professional Services Consultant to lead customer migrations from Secure Email Gateways (SEGs) to Abnormal AI. You will leverage your expertise in enterprise mail flow, email security, and cloud-based infrastructures to ensure a seamless, secure, and efficient transition. As a member of the Professional Services Team, you will work closely with customers to understand their migration objectives, execute well-structured delivery plans, manage projects, mitigate risks, and minimize disruptions for enterprise customers across industries. You will follow and help apply established delivery methodologies, contributing feedback to the team as you gain experience with new scenarios.

## Who you are

- Track record of delivering projects, balancing priorities, and coordinating across teams to achieve objectives
- Strong problem-solving skills, with the ability to identify migration risks, address roadblocks, and drive resolution
- Strong communication and interpersonal skills, effectively engaging with technical stakeholders and senior customer contacts
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- A hands-on, solution-driven mindset with a proactive approach to challenges

## What you will do

- Manage migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security
- Deliver guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures
- Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality
- Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations
- Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration
- Apply and provide feedback on SEG displacement methodology and best practices
- Collaborate with Engineering, Product, and Customer Success teams to support deployment workflows
- Execute project plans, ensuring on-time delivery, scope control, and quality assurance
- Identify migration risks and escalate to senior team members or leadership when needed
- Provide clear and regular status updates, aligning key stakeholders on project progress

Must Haves

- BS/BA degree with 5-7 years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations
- Experience with enterprise mail flow integration and migration projects, including exposure to SEG decommissioning
- Strong knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments
- Understanding of email security, filtering, threat protection, and DLP, with familiarity with compliance frameworks such as SOC 2, HIPAA, and GDPR
- Experience leveraging AI platforms such as Glean and Claude
- Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security
- Experience with email routing through firewalls, proxies, and mail relays, including IP whitelisting, inbound/outbound mail rules, and secure connectors

## #LI-EM3

Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location. In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

Base salary range: $124,700—$179,300 USD

A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please [click here](https://assets.contentstack.io/v3/assets/blt3a076cfd9753fa1f/blt9cbda641db7c0045/6a1e3d3a66aea075cd33e462/AAP_and_EEO_Statement.pdf). If you would like more information on your EEO rights under the law, please [click here](https://assets.contentstack.io/v3/assets/blt3a076cfd9753fa1f/blt4eb3a265cc7b1ca9/6a1e3d3bfe33e73c16ff026b/EEOC_Know_Your_Rights_Oct_30_2025.pdf).

## About Abnormal

## Company Overview
- **One-liner**: Abnormal Security uses behavioral AI to autonomously detect and stop sophisticated email attacks, account takeovers, and insider threats for enterprises.
- **Entity Type**: Private (Series D)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2018
- **Founders**: Evan Reiser (CEO) and Sanjay Jeyakumar (CTO)

## Core Business
- **Primary industry**: Cybersecurity (Cloud Email Security, Identity Security, AI Security)
- **Target customers**: B2B, Enterprise (over 25% of the Fortune 500)
- **Mission statement**: "Stop crime with AI and bring cybersecurity from the future to defenders today."

## Products & Services
- **Abnormal Behavioral Security Platform**: An AI-native, cloud-based platform that builds behavioral baselines for every user and entity in an organization to detect anomalies that indicate attacks.
  - **Email Security**: Autonomous detection and remediation of BEC, phishing, and account takeover attacks via API-based, cloud-native architecture. Deploys in 60 seconds with no MX changes.
  - **Identity Security**: Harden identities, detect compromise, and prevent insider threats by analyzing behavioral signals in real-time.
  - **Insider Threat**: Blocks fraudulent actors and malicious insiders by autonomously addressing anomalies.
  - **AI Security (Attune AI)**: Provides visibility and policy enforcement for all AI tools used within an organization, enabling AI governance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last reported Series D valuation was $2.6B in 2022)
- **Key Metric**: Over 25% of the Fortune 500 are customers. The company has stopped millions of attacks and saved billions in financial losses.
- **Notable Investors/Partners**: Insight Partners, Greylock Partners, Menlo Ventures, CrowdStrike Falcon Fund (strategic investor)
- **Growth Signals**: The company is AI-native from day one, with revenue growing rapidly. It is expanding its platform from email security into identity, insider threat, and AI governance. Headcount has grown significantly, and the company continues to hire across engineering, GTM, and operations.

## Competitive Advantages
- **Behavioral AI Moat**: Unlike signature-based or rules-based security tools, Abnormal builds a unique behavioral baseline for every organization and user. This allows it to detect novel attacks that no other vendor sees.
- **AI-Native Operations**: The company doesn't just build AI products—it runs its entire business (product, CS, finance, HR) with AI agents, compounding its speed of innovation.
- **Deep Enterprise Trust**: Over 25% of the Fortune 500 give Abnormal the authority to autonomously make security decisions, a level of trust very few vendors achieve.
- **Founding Team Origins**: Founders came from adtech (building anomaly-detection AI at scale) rather than traditional cybersecurity, giving them an outsider's perspective that led to the behavioral AI approach.

## Strategic Focus
- **Platform Expansion**: Moving beyond email security into identity, insider threat, and AI security, building a unified behavioral security platform.
- **AI-First Product Development**: Using AI agents to compress product development cycles from quarters to weeks, rapidly launching new products.
- **Operational Efficiency**: Embedding AI across every internal function to drive automation and efficiency, allowing the company to scale without linear headcount growth.
- **Market Leadership**: Capitalizing on the wave of AI-generated attacks to position behavioral AI as the only viable defense.

## Why Work Here
- **Remote-First Culture**: From day one, Abnormal has been remote-first. Employees have the choice to work from home, from hub offices, or from co-working spaces (WeWork). Async work is the default, with deliberate synchronous overlap time. [abnormal.ai](https://abnormal.ai/careers/culture)
- **High Autonomy, High Accountability**: No micromanagement. Clear expectations. Growth is based on impact, not tenure or title. "You don't wait your turn." [abnormal.ai](https://abnormal.ai/careers/culture)
- **AI-Native Work Environment**: Every employee, regardless of role, gets access to the best AI tools and is expected to use them. The company rebuilds work processes around what AI makes possible—not by bolting AI onto old workflows. [abnormal.ai](https://abnormal.ai/careers/culture)
- **Compressed Growth Timeline**: Because everything moves fast with AI, impact that would take quarters elsewhere happens in weeks. One person can do what used to take a team. Outsized impact is rewarded proportionally. [abnormal.ai](https://abnormal.ai/careers/culture)
- **Transparent and Direct Culture**: "We say what's true, even when it's uncomfortable." Leaders are accessible, teams share learnings openly, and new hires get real ownership immediately. [abnormal.ai](https://abnormal.ai/about)
- **Notable Perks**: Compensation is tied to impact, not role. The company offers flexibility as infrastructure, not a benefit. Employees see direct results from their work in a fast-growing, mission-driven company.

## Sources
1. [Abnormal AI - Official Website](https://abnormal.ai/)
2. [Abnormal AI - About Page](https://abnormal.ai/about)
3. [Abnormal AI - Careers & Culture](https://abnormal.ai/careers/culture)
4. [Abnormal AI - Open Roles](https://abnormal.ai/careers/open-roles)
5. [Abnormal AI - What We Are](https://abnormal.ai/about/what-we-are)
6. [Crunchbase - Abnormal Security](https://www.crunchbase.com/organization/abnormalsecurity)
7. [PitchBook - Abnormal Security](https://pitchbook.com/profiles/abnormal-security-168693-47)

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