---
title: 'Senior Professional Services Engineer, Actimize (Java, api) at NICE'
canonical: 'https://feeny.ai/job/senior-professional-services-engineer-actimize-java-api-nice-pune-rmm7wcbfb0jp'
type: 'job'
last_seen: '2026-09-22'
---

# Senior Professional Services Engineer, Actimize (Java, api) at NICE

- **Company:** NICE
- **Location:** Pune, India
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-22
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4959978101?gh_jid=4959978101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Senior Professional Services Engineer, you will be part of a dynamic, bright, and customer-facing team focused on delivering and implementing custom development and feature development for NiCE Actimize Financial Crime Prevention solutions for leading financial institutions. The role provides exposure to critical financial compliance regulations across AML, payment fraud, and trading compliance domains.

You will be responsible for developing, configuring, and customizing additional features and custom rules for NiCE Actimize product offerings. As part of your responsibilities, you will interact with customers to understand business requirements and work closely with SE Leads and fellow implementers to design and implement intelligent, practical, and innovative solutions.

How will you make an impact?

- Determine technical feasibility by evaluating requirements, analysis, and proposed solutions.
- Prepare and install solutions by defining and designing system specifications, standards, and programming requirements.
- Enhance existing solutions to match client requirements by configuring and customizing software using Actimize software, SQL, and related technologies.
- Develop custom rules, features, and solution-level configurations aligned with client-specific business requirements.
- Test and approve software solutions, configurations, and customizations to ensure quality and reliability.
- Collect, analyze, and summarize development and service issues to provide clear technical inputs and recommendations.
- Use software engineering tools such as configuration management systems, build processes, and debuggers throughout the development lifecycle.
- Collaborate through peer code reviews by providing constructive comments, suggestions, and improvements.
- Perform technical root cause analysis and define corrective actions for identified problems.
- Apply urgency, ownership, and focus on the right priorities to deliver technical solutions in a timely manner.
- Document and demonstrate solutions through clear documentation, diagrams, clean code, and meaningful comments.

Have you got what it takes?

- 4 to 8 years of relevant experience in software development, implementation, or professional services delivery.
- Strong hands-on experience with Java 11+ and J2EE.
- Strong hands-on experience with web technologies including JavaScript, jQuery, HTML, Web Services/APIs, XML, and XSL.
- Experience with databases such as MS SQL, Oracle, and/or PostgreSQL; Cassandra knowledge is an advantage.
- Working knowledge of Windows and Linux operating systems.
- Demonstrated hands-on experience implementing and tailoring NiCE Actimize solutions in client environments.
- Experience with solution-level configuration, custom rule development, feature development, and alignment with client-specific requirements.
- Hands-on experience with public cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform, or equivalent.
- Experience supporting environment provisioning, compute resource administration, deployment, and operational management of application infrastructure.
- Excellent communication, problem-solving, written English, and spoken English skills.

You will have an advantage if you also have:

- Tableau knowledge or experience with reporting and visualization tools.
- Additional exposure to financial crime, AML, payment fraud, or trading compliance domains.
- Experience working in customer-facing implementation or consulting roles.

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11646 Reporting into: Director / Professional Services Leadership Role Type: Individual Contributor

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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