---
title: 'Senior Program Manager, Marketplace at ClassPass'
canonical: 'https://feeny.ai/job/senior-program-manager-marketplace-classpass-united-states-ana2bcennvb3'
type: 'job'
last_seen: '2026-10-14'
---

# Senior Program Manager, Marketplace at ClassPass

- **Company:** ClassPass
- **Location:** United States
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-14
- **Apply:** https://www.playlist.com/careers/opportunities/4717879006?gh_jid=4717879006

## Job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

## The Role You'll Play

At the heart of our Marketplace team, you’ll help shape the future of our product portfolio and fuel growth across our global ClassPass marketplace. You’ll support complex, high-impact programs from concept to market, working across teams to uncover opportunity, validate ideas, and scale what works. This is a role for strategic thinkers who love turning insight into action, and action into business results.

- Support cross-functional programs that drive meaningful outcomes for our users, studio partners, and the business
- Design and launch beta tests that push the boundaries of what’s possible, then scale winning ideas companywide
- Translate business goals into clear, actionable frameworks and roadmaps
- Collaborate with data scientists, sales leaders, marketing team and business leaders to align on strategy and deliver on outcomes
- Manage timelines, resources, and trade-offs across multiple initiatives with calm clarity
- Facilitate decision-making in ambiguous spaces using structured thinking, smart experimentation, and measurable results
- Support working groups around central strategy pillars, keeping momentum high and blockers low

The Experience You’ll Bring

- 3-5+ years' experience in management consulting, PE, VC, or in an operations / strategic planning role at a tech company; experience with a rapidly scaling business is a plus.
- Strong ability to connect high-level strategy to measurable business impact
- Practical business sense with the ability to translate between strategic business decisions and their impact.
- Strong presentation skills with ability to distill complex ideas for diverse audiences
- Collaborate with data scientists, sales, marketing, product, revenue operations and other business leaders to align on strategy and deliver on outcomes
- Hands-on experience with data analysis and test design; advanced Excel skills required
- Familiarity with SQL, Looker, or Tableau is a plus
- Deep understanding of B2B and/or B2C business models; eCommerce experience is a bonusHands-on with AI tools, with real examples of using them to move faster on analysis or automate work

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our [California Applicant Privacy Notice](https://co.mindbodyonline.com/legal/california-privacy-policy) or [International Applicant Privacy Notice](https://co.mindbodyonline.com/legal/international-team-member-privacy-notice) (as applicable).

## About ClassPass

## Company Overview
- **One-liner**: ClassPass operates a subscription platform connecting members to thousands of fitness, wellness, and beauty studios and services globally.
- **Entity Type**: Private (Acquired by Mindbody in 2021, now part of Playlist)
- **Headquarters**: New York, New York, United States
- **Founded**: 2013
- **Founders**: Payal Kadakia, Sanjiv Sanghavi

## Core Business
- **Industry**: Consumer services – fitness, wellness, beauty
- **Target customers**: B2C (individuals seeking classes and appointments) and B2B (employers offering wellness benefits)
- **Mission**: “To motivate people to live inspired lives every day by introducing and seamlessly connecting them to soul-nurturing experiences.”

## Products & Services
- **ClassPass App (Consumer)**: A subscription that gives access to in-studio and outdoor fitness classes (HIIT, yoga, cycling, etc.), wellness appointments (massages, salons), and on-demand streaming workouts. Available in 30 countries.
- **ClassPass Corporate Wellness**: A B2B benefit platform that companies can offer employees to access fitness and wellness services, helping improve employee health and retention.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue – USD 150,000,000 (estimated); Total Funding – USD 557,775,000
- **Notable Investors/Partners**: Temasek Holdings (led Series C), Google Ventures, Emergent Ventures, and others. Acquired by Mindbody in 2021; parent company is now Playlist.
- **Growth Signals**: Headcount of ~583 employees (+32.3% YoY); presence in 30 countries; recent expansion into beauty and salon verticals; over 55 active job postings as of mid-2025.

## Competitive Advantages
- Largest aggregator of boutique fitness and wellness studios with a global network
- Strong brand recognition and a loyal subscriber base
- Dual B2C and B2B revenue streams (corporate wellness benefits)
- Data-driven recommendations and personalization powered by usage analytics
- Parent company Playlist provides cross‑brand synergies with Mindbody and Booker

## Strategic Focus
- Deepening the corporate wellness offering through integration with employer benefits
- Expanding into additional wellness categories (beauty, salons, spas)
- Leveraging the Mindbody ecosystem to scale merchant relationships and technology
- Maintaining a remote-first culture while investing in AI‑driven personalization

## Why Work Here
- **Remote culture**: ClassPass supports a globally distributed workforce with virtual onboarding, Slack‑based communication, and optional in‑person team offsites.
- **Work-life balance**: Employee reviews on LinkedIn (3.8/5) and Indeed (4.1/5) highlight manageable stress and enjoyment at work.
- **Benefits**: Generous paid time off, family leave, full medical benefits, financial wellbeing programs, wellness stipends, and work‑from‑home equipment stipends.
- **DEIB**: Formal Diversity, Equity, Inclusion & Belonging program and Employee Resource Groups (ERGs).
- **Growth opportunities**: 55 open roles; recent rapid headcount growth; employees report solid career development possibilities.
- **Notable perks**: Free class credits, virtual Taco Tuesdays, panel discussions, and team offsites.

## Sources
1. [classpass.com/about](https://classpass.com/about)
2. [classpass.com/about/careers](https://classpass.com/about/careers)
3. [linkedin.com/company/classpass](https://www.linkedin.com/company/classpass)
4. [indeed.com/cmp/Classpass](https://www.indeed.com/cmp/Classpass)

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