---
title: 'Senior Program Manager - Operations Service Infra & Tooling Scalability - Europe at Waymo'
canonical: 'https://feeny.ai/job/senior-program-manager-operations-service-infra-tooling-scalability-europe-t5fyexfqqqk0'
type: 'job'
last_seen: '2026-10-28'
---

# Senior Program Manager - Operations Service Infra & Tooling Scalability - Europe at Waymo

- **Company:** Waymo
- **Location:** London, United Kingdom
- **Compensation:** £118k–£124k
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-28
- **Apply:** https://careers.withwaymo.com/jobs?gh_jid=8281744

## Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

The Europe Operations team is accountable for service delivery and eliminating supply blockers to meet demand, working closely with technical program managers, facility engineers, and site operations leaders dedicated to building and sustaining the world's most advanced autonomous fleet infrastructure. We  bridge physical engineering, power grid delivery, and software tooling to ensure Waymo's fleet operates safely, efficiently and continuously at global scale.

In this hybrid role, you will report to the Director of Operations, Head of Europe Operations.

You will:

- Orchestrate European Site & Infrastructure Enablement: Lead the end-to-end multi-country program execution for new facility bring-up, high-voltage EV charging grid interconnections, and tech deployment across European hubs, ensuring infrastructure resilience and readiness for multi-market autonomous fleet operations.
- Drive Scalable Automation & Process Architecture: Standardize depot workflows across European facilities enabling scale & fleet growth, using continuous improvement principles, tracking mitigations, and removing blockers for scale
- Complex Program Management: Establish and enforce a unified framework for rider-only operations, driving decisions to unlock all types of infra required to deliver service, including parking, charging, pit-stops, service centers and testing locations.
- Executive Vendor & Strategic Supplier Governance: Establish strategic new and existing partner frameworks and requirements across Europe to deliver high-performing SLA adherence, CapEx efficiencies, and continuous service delivery.
- Build High-Impact Cross-Functional Alignment: Serve as the strategic bridge between Facilities, Engineering and Product leadership and local European field teams, aligning international program goals with technical roadmap requirements and regional operational realities.
- Optimize Multi-Country CapEx/OpEx Portfolios: Lead multi-million Euro infrastructure and technology budgets, establishing resource allocation models, cost-efficiency benchmarks, and financial governance to ensure European market expansion meets strategic financial targets.

You have:

- 10+ years of experience leading complex programs, technology operations, or infra-structure/industrial program management across multiple facilities, including multi-country European expansion in transportation or other operating fields/automated logistics.
- Proven track record as a senior technical, program management or strategy involving infrastructure, real estate bring-up, or large-scale technical operations across European regulatory jurisdictions (e.g., UK, Germany, Spain, France).
- Advanced expertise in data-driven operations management, using large sets of data to drive decision making, business intelligence, and advanced metrics to track multi-site throughput, charger utilization rates, and operational resilience.
- Demonstrated experience developing and executing multi-facility Business Continuity Plans (BCP) and crisis recovery frameworks across high-demand critical facilities.
- Bachelor's degree in Engineering, Supply Chain, Business Operations, or equivalent practical experience (Master's/MBA or Six Sigma Black Belt preferred).
- Exceptional communication and executive stakeholder management skills with proven ability to influence matrixed cross-functional teams and external regulatory/utility entities.
- Ability to travel within the EU up to 40% of the time.

We prefer:

- Autonomous Mobility & EV Infrastructure Domain Expertise: Deep familiarity with AV fleet operations, or ride-hailing support systems.
- Cross-Border Regulatory Leadership: Hands-on experience navigating EU/UK transportation frameworks, municipal zoning, and high-voltage electrical grid interconnections with national utility providers.
- International Program Scaling: Demonstrated success scaling operational footprints from initial pilot programs to multi-city commercial operations across diverse language and legal environments.
- Systems Engineering & Automation Integration: Experience specifying, deploying, and validating programmatic software tools and automation systems inside physical depot environments.
- Fluency in European Languages: Professional fluency in German, Spanish, French or other western European languages in addition to English is a strong advantage.
- Lean/Six Sigma Certification.

Travel:

- Up to 40% of travel

The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range £118,000—£124,000 GBP

## About Waymo

## Company Overview
- **One-liner**: Waymo is an autonomous driving technology company that develops and operates the Waymo Driver, a self-driving system used for ride-hailing and trucking, with a mission to be the world’s most trusted driver.
- **Entity Type**: Private (subsidiary of Alphabet Inc., the parent company of Google)
- **Headquarters**: Mountain View, California, USA
- **Founded**: 2009 (as the Google self-driving car project); became an independent company under Alphabet in 2016
- **Founders**: The project was initiated by Sebastian Thrun (Google X), with key early contributions from Anthony Levandowski and others. Current leadership is Co-CEOs Tekedra Mawakana and Dmitri Dolgov, and Chief Safety Officer Mauricio Peña.

## Core Business
- **Primary industry/industries**: Autonomous vehicles, self-driving technology, ride-hailing, autonomous trucking, mobility-as-a-service
- **Target customers**: B2C (riders via Waymo One), B2B (fleet operators, logistics companies, and partners), and enterprise (autonomous trucking and delivery)
- **Mission or purpose statement**: “To be the world’s most trusted driver.” Waymo aims to save lives, drive inclusive mobility, and improve the state of the planet by making transportation safer, more accessible, and sustainable.

## Products & Services
- **Waymo One**: The world’s first commercial autonomous ride-hailing service. Offers fully driverless rides to the public in Metro Phoenix, San Francisco, and Los Angeles. The fleet is now all-electric (Jaguar I-PACE).
- **Waymo Via**: Autonomous trucking and logistics service for freight movement, operating with partners to move goods on highways.
- **Waymo Driver**: The company’s core autonomous driving system (software + hardware stack). It is designed to be integrated into various vehicle platforms for ride-hailing, trucking, and delivery.
- **Waymo Open Dataset**: A publicly available dataset of autonomous driving sensor data, provided to researchers to accelerate breakthroughs in the field.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as a private subsidiary of Alphabet). Alphabet’s market cap is ~$2 trillion (as of mid-2025). Waymo is considered Alphabet’s most valuable “Other Bet.”
- **Key Metric**: Over 20 million rider-only (fully autonomous) rides served as of early 2025. 94% fewer serious injury crashes compared to human drivers over the same distance in operating cities.
- **Notable Investors/Partners**: Alphabet Inc. (parent company). Partners include Jaguar Land Rover (vehicle supply), Daimler Trucks (trucking), and various fleet operators and delivery services.
- **Growth Signals**: Rapid geographic expansion (largest fully autonomous service area in the world at 180 sq miles in Phoenix); transition to an all-electric fleet; expansion into Los Angeles and San Francisco; growing public trust (93% rider satisfaction rate); continuous hiring across engineering, operations, and AI.

## Competitive Advantages
- **First-mover & scale**: Waymo is the only company operating a fully autonomous, commercial, paid ride-hailing service across multiple major US cities, with millions of real-world miles driven without a human safety driver.
- **Deep Alphabet backing**: Access to vast resources, AI talent (DeepMind/Google Brain), and infrastructure (Google Maps, Cloud, AI chips).
- **Safety track record**: Publicly released data showing a 82-94% reduction in injury-causing crashes compared to human drivers, building regulatory and public trust.
- **Full-stack approach**: In-house development of hardware (LIDAR, cameras, radar), software (perception, planning, simulation), and operations (fleet management, rider experience).

## Strategic Focus
- **Scaling safely**: Expanding service areas (adding more cities and suburbs) while maintaining a strong safety record.
- **All-electric fleet**: Transitioning the entire Waymo One fleet to zero-emission vehicles (Jaguar I-PACE) to align with sustainability goals.
- **Trucking & logistics**: Growing Waymo Via to capture the massive autonomous trucking market, partnering with OEMs and shippers.
- **AI & simulation**: Using advanced AI (including large models and generative AI) to improve the Waymo Driver’s decision-making and simulation-based validation.
- **Accessibility & inclusive mobility**: Designing for riders with disabilities, older adults, and underserved communities to ensure transportation is available to all.

## Why Work Here
- **Impact**: Work on technology that directly saves lives (1.4M traffic deaths globally each year) and reshapes the future of transportation.
- **Culture**: Waymo describes itself as a place for “ambitious thinkers and relentless problem solvers” with a deep respect for getting every detail right. Values include safety, innovation, and responsibility.
- **Teams**: Opportunities across Software Engineering, Hardware Engineering, AI Foundations, Product & Design, Operations & Supply Chain, Safety, Policy, and General & Administrative roles.
- **Internships**: Strong early-career program with internships for Bachelors, Masters, MBA, and PhD candidates, often leading to full-time offers.
- **Hiring process**: Transparent and structured. Includes an initial recruiter screen, 1-2 phone/video interviews, and a virtual onsite (up to 5 interviews). Emphasizes problem-solving, collaboration, and real-time thinking. AI tools are not permitted during technical assessments to ensure fair evaluation.
- **Remote/hybrid policy**: The careers page lists both on-site and remote roles, with most engineering and operations roles based in Mountain View, San Francisco, or other US locations.
- **Benefits**: Top-notch benefits, unique learning opportunities, thoughtful community engagement, and meaningful gatherings. Specific perks are not detailed publicly but are described as comprehensive.

## Sources
1. [Waymo.com](https://waymo.com/) – Official company website (mission, history, safety data)
2. [Waymo About Page](https://waymo.com/about/) – Company history, leadership, and milestones
3. [Waymo Careers Page](https://careers.withwaymo.com/) – Culture, teams, hiring process, benefits
4. [Waymo Open Roles](https://careers.withwaymo.com/jobs/search) – Current job listings and departments
5. [Waymo How We Hire](https://careers.withwaymo.com/how-we-hire) – Interview process, tips, and accessibility

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