---
title: 'Senior Program Manager at Provenir Inc'
canonical: 'https://feeny.ai/job/senior-program-manager-provenir-inc-united-states-q0m2maxzt771'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Program Manager at Provenir Inc

- **Company:** Provenir Inc
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/provenirinc/4f80e19d-31fa-4eb5-be90-3f297ab39da5

## Job description

## Who We Are

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us.

## What You’ll Do

This is not a back-seat Program Manager role. As a Senior Program Manager, you’ll lead high-complexity, high-visibility software implementations for our largest and most strategic clients — including tier-one banks and major financial institutions. You’ll own end-to-end delivery across multiple concurrent programs, be the trusted escalation point for executive stakeholders, and formally mentor Project Managers and Consultants across our Global Applied Intelligence team. You’ll also help shape how we deliver — scoping new project phases, sharpening our delivery methodology, and leaving every engagement (and every teammate) better than you found them.

## What You’ll Own

- Lead flagship engagements — run one or more senior client engagements simultaneously, including complex, multi-workstream implementations for tier-one banks and financial institutions.
- Deliver, predictably — own consistent, successful delivery, ensuring scope, requirements, staffing, and budget are well defined at every stage of the project lifecycle.
- Be the trusted advisor — act as the primary escalation point for executive and C-level client stakeholders, managing expectations and building durable relationships.
- Orchestrate global teams — manage resources across internal teams, clients, and third-party vendors, including cross-regional and cross-functional teams.
- Keep the record straight — create and maintain documentation for key decisions, action items, issues, and risks.
- Shape the solution — document detailed requirements for enhancements and new features, partnering with Architects and Consultants on solution design.
- Drive quality — organize and lead user acceptance testing (UAT) with the right stakeholders.
- Manage risk like a pro — identify and manage project risk, including regulatory and compliance considerations specific to banking and financial services.
- Communicate relentlessly — proactively report project and program status to internal and external stakeholders at every level, including senior leadership, and resolve functional and technical questions as they arise.
- Grow the team — mentor and coach Project Managers and Consultants, supporting their development and performance.
- Grow the business — ensure client satisfaction, and identify and progress future opportunities.
- Own the commercials — lead the creation, accuracy, and lifecycle of Statements of Work (SOWs) — scoping, effort/cost estimation, change orders, and renewals — in partnership with Sales, Delivery leadership, and Legal.

Qualifications, Strengths, and Skills

Experience — 8+ years in Project Management, with a demonstrated track record delivering large-scale, complex software implementations for tier-one banks or other major financial institutions. Education — Bachelor’s Degree in Computer Science, Business, or a related field (or equivalent experience). PMP, PRINCE2, or equivalent certification required. Languages — Fluent English required; professional fluency in Spanish and/or Portuguese would be a nice-to-have since there will be some cross-collaboration across teams.

- Proven experience managing enterprise software implementations for tier-one banks, large financial institutions, or other highly regulated enterprises
- Deep knowledge of the SDLC and multiple implementation methodologies (Waterfall, Agile, Iterative)
- Experience managing implementations from the vendor/consulting side strongly preferred
- Excellent written and verbal communication; comfortable presenting to and influencing C-level and executive stakeholders
- Strong organizational, problem-solving, and leadership skills — able to lead, motivate, and develop a team to hit their milestones
- Proven experience managing technology projects and programs from initiation through production launch and ongoing support
- Effective management of scope, schedule, cost, risk, quality, customer satisfaction, and senior-level client relationships
- Working knowledge of regulatory, compliance, and risk considerations relevant to banking and financial services technology
- Excellent knowledge of MS Office (Excel, Word, Outlook, PowerPoint), MS Project, and Visio
- Ability to prioritize, decide under ambiguity, and meet tight deadlines in a fast-paced, high-stakes environment
- Excellent multi-tasking skills across several large, distinct projects or programs simultaneously
- Strong appreciation of a range of technologies, including databases, and their implementation in a business environment
- Expert knowledge of systems analysis, business analysis, requirements gathering, and project management techniques — with a proven record of applying them to complex business problems
- Demonstrated experience owning or co-authoring SOWs, change orders, and scope/estimation documentation for enterprise engagements

The salary range stated reflects the expected base salary for this position and is based on role level, geographic location, skills, experience, qualifications, and internal equity. This role is also eligible for a comprehensive benefits package. Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave. At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.

## About Provenir Inc

## Company Overview
- **One-liner**: Provenir provides an AI-powered risk decisioning platform that enables financial institutions to automate credit risk, fraud detection, and customer management across the customer lifecycle.
- **Entity Type**: Private (no public funding rounds disclosed)
- **Headquarters**: Parsippany, New Jersey, United States
- **Founded**: 2004
- **Founders**: Larry Smith (Founder & CEO) [provenir.com/leadership](https://www.provenir.com/leadership/)

## Core Business
- **Primary Industry**: Financial technology (fintech) – risk decisioning and data analytics software
- **Target Customers**: B2B – banks, fintechs, credit unions, payment providers, and lenders of all sizes (SMB to enterprise)
- **Mission**: Empower businesses to make smarter, real-time decisions to drive growth and improve customer experiences [builtin.com](https://builtin.com/company/provenir-inc)

## Products & Services
- **Provenir AI Decisioning Platform**: A low-code, cloud-native platform unifying credit risk, fraud, identity, customer management, and collections. Includes a visual flow builder, AI/ML model builder, and a data ecosystem with 120+ pre‑built data partner integrations. Deployed via a single API. Delivers automation rates above 95% and decision times up to 98% faster than traditional solutions. [provenir.com](https://www.provenir.com/)
- **Data Ecosystem**: On‑demand access to 1,000+ data sources through pre‑built, zero‑maintenance integrations for credit, fraud, and identity data. [provenir.com](https://www.provenir.com/)
- **Fraud & Identity**: Application fraud detection, identity verification, and streamlined case management with visual UI for investigations. [provenir.com](https://www.provenir.com/)
- **Customer Onboarding & Management**: End‑to‑end credit risk onboarding and dynamic customer engagement strategies to maximize lifetime value. [provenir.com](https://www.provenir.com/)
- **Collections**: Proactive collections strategies to maintain ongoing credit relationships. [provenir.com](https://www.provenir.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual revenue estimated at $26.2M (LinkedIn estimation, private company) [linkedin.com](https://linkedin.com/company/provenir-global)
- **Total Funding**: Not publicly available
- **Notable Investors/Partners**: No investors disclosed; partners include 120+ global data providers. Key customers: SoFi, BBVA, tbi bank (South East Europe), a South African telecom leader. [provenir.com](https://www.provenir.com/)
- **Growth Signals**:
  - Processes >4 billion transactions annually across 60+ countries [provenir.com](https://www.provenir.com/)
  - 120+ customers and growing
  - 216 employees (+3.3% YoY) [linkedin.com](https://linkedin.com/company/provenir-global)
  - Case study results: 57% reduction in go‑live costs, 98% faster time to decision, 95% decision automation [provenir.com](https://www.provenir.com/)

## Competitive Advantages
- **Unified platform** covering credit risk, fraud, and compliance across the entire customer lifecycle – eliminates silos and reduces integration complexity
- **Low‑code, business‑user‑friendly** environment that lets non‑technical teams create and modify decisioning flows without IT dependence
- **AI/ML model building** with continuous performance monitoring and strategy optimization
- **Pre‑built data integrations** with 1,000+ sources from 120+ partners, enabling rapid deployment (live in weeks, not months) [provenir.com](https://www.provenir.com/)
- **Proven performance**: 14x capacity improvement, 95%+ automation, and 98% faster decisions

## Strategic Focus
- **AI‑powered decisioning**: Investing in AI/ML agents and continuous learning to further automate and optimize risk decisions
- **Global expansion**: Serving financial institutions in 60+ countries with offices in North America, EMEA, APAC, and Latin America
- **Customer lifecycle value**: Expanding beyond onboarding into ongoing customer management and collections to maximize lifetime value
- **Partner ecosystem**: Deepening the data partner network to provide holistic decisioning across credit, fraud, and identity

## Why Work Here
- **Work model**: Hybrid workspace with flexible remote options; many roles offer fully remote possibilities [builtin.com](https://builtin.com/company/provenir-inc)
- **Culture**: Described as passionate, persistent, and pioneering; employees are empowered to be curious and forward‑thinking leaders [provenir.com/careers](https://www.provenir.com/careers/)
- **Benefits** (based on Built In and careers page):
  - Comprehensive health plans (medical, dental, vision, FSA)
  - Retirement 401(k) with savings support
  - Generous PTO, paid holidays, paid sick leave
  - Parental/maternity/paternity leave
  - Life insurance, disability insurance, supplemental plans
  - Employee assistance programs and mental health support
  - Free snacks and drinks in office locations [provenir.com/careers](https://www.provenir.com/careers/) [builtin.com](https://builtin.com/company/provenir-inc)
- **Global team**: Offices in Parsippany (HQ), New York, Miami, Toronto, London, Leeds, Singapore, Kuala Lumpur, São Paulo, and more
- **Engineering culture**: Emphasis on innovation, collaboration, and working with mission‑critical systems used by top financial institutions

## Sources
1. [provenir.com](https://www.provenir.com/)
2. [provenir.com/careers](https://www.provenir.com/careers/)
3. [provenir.com/leadership](https://www.provenir.com/leadership/)
4. [builtin.com](https://builtin.com/company/provenir-inc)
5. [linkedin.com](https://linkedin.com/company/provenir-global)
6. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/provenirinc)

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