---
title: 'Senior Program Manager, Revenue Operations at AlphaSense'
canonical: 'https://feeny.ai/job/senior-program-manager-revenue-operations-alphasense-united-states-24h6gh9bjkjd'
type: 'job'
last_seen: '2026-11-12'
---

# Senior Program Manager, Revenue Operations at AlphaSense

- **Company:** AlphaSense
- **Location:** United States
- **Compensation:** $100k–$140k
- **Work type:** remote
- **Posted:** 2026-11-11
- **Last confirmed live:** 2026-11-12
- **Apply:** https://job-boards.greenhouse.io/alphasense/jobs/8934007002

## Job description

About AlphaSense:

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit [www.alpha-sense.com](http://www.alpha-sense.com). Come join us.

About the Team:

The Revenue Operations team at AlphaSense drives productivity and operational excellence across our go-to-market organization. We partner closely with Sales, Finance, Marketing, and Product to scale systems, optimize processes, and deliver strategic initiatives that accelerate growth. As AlphaSense continues to evolve, this team plays a critical role in transforming how we sell, price, and deliver value to our customers.

About the Role:

We are looking for a Senior Program Manager to be the program partner for the Customer Success Experience. You will work with Customer Success stakeholders and the CS Revenue Operations lead to plan, deliver, and land change across the post-sales lifecycle, from onboarding and adoption through renewal. You will also drive Customer Success milestones, readiness, and operational handoff on enterprise-wide transformations, working with the enterprise program lead and your peers across Program Management. You will run each program from approved request to handoff into business-as-usual (BAU) operations. Business leaders and RevOps decide priorities. You make the work happen, show the capacity and trade-offs, and confirm that the change is adopted.

Who You Are:

- 6+ years of experience in a revenue or customer-facing operations organization (Customer Success, Account Management, Support, or Sales), owning delivery of strategic initiatives.
- Experience introducing new technology, workflows, and processes in a post-sales or Customer Success organization, including renewals, onboarding, adoption, or customer health programs.
- Experience building a business case and gathering requirements across several departments, such as Customer Success, Sales, Finance, Marketing, Product, and Legal.
- Skill at setting targets and KPIs for a business case, and at measuring whether a change was adopted and delivered its value.
- Experience delivering change in Salesforce and in tools integrated with it, working alongside admins and developers to deliver requirements.
- Hands-on experience with Gainsight and Gong, including Gong for forecasting.
- Skill at setting timelines and aligning resources to meet them, and at managing executive stakeholders through decisions.
- Comfortable leveraging AI tools to streamline workflows, improve operational efficiency, and accelerate program delivery.
- Clear written and verbal communication, strong organization, and attention to detail.
- Comfort working in a changing, fast-paced environment and building a new way of working with business partners.

What You’ll Do:

- Own delivery of programs for the Customer Success team: cross-functional change with high ambiguity that needs executive decisions and ends with a handoff to BAU.
- Run the full delivery cycle, including requirements gathering, timelines, UAT, quality, training, and launch.
- Meet with Customer Success, Support, Product, Finance, Legal, and Sales stakeholders to understand business needs and turn them into specific deliverables.
- Evaluate existing processes and systems to identify opportunities for improvement, translate business needs into scalable solutions, and drive implementation with functional and technical owners.
- Design and launch new Customer Success processes, playbooks, and SOPs as part of assigned programs and initiatives, establishing scalable operating models and transitioning ongoing ownership to RevOps for BAU execution.
- Partner with the Enablement team on rollout, training, and adoption so that launched changes are used and sustained.
- Coordinate with RevTech, Salesforce admins, and developers on timelines and resourcing, and raise conflicts and delays early.
- Lead stakeholder communication and resolve disagreements so that Customer Success, Sales, Finance, and Legal agree on outcomes.
- Drive Customer Success milestones, readiness, and operational handoff on enterprise transformations, working with the enterprise program lead.
- Establish success measures and track adoption and business outcomes to ensure delivered programs achieve their intended value.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered equity, and a generous benefits program.

## Compensation Range

$100,000—$140,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @[alpha-sense.com](http://alpha-sense.com/) email address.
- If you’re unsure about a job posting or recruiter, verify it on our [Careers page](https://www.alpha-sense.com/careers/).

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

## About AlphaSense

## Company Overview
- **One-liner**: AlphaSense operates an AI-powered market intelligence and search platform that helps business professionals make faster, more confident decisions by synthesizing insights from a vast library of curated public and private content.
- **Entity Type**: Private (Series G, last raised ~1 month ago)
- **Headquarters**: New York, NY (441 Ninth Avenue 4th Floor, New York, 10001)
- **Founded**: 2011
- **Founders**: Jaakko (Jack) Kokko and Raj Neervannan

## Core Business
- **Primary industry/industries**: Market Intelligence, Enterprise AI, Financial Data & Analytics
- **Target customers**: B2B – serving Investment Banking, Hedge Funds, Private Equity, Asset Management, Consulting, Life Sciences & Healthcare, Tech/Media/Telecom, Energy, Industrials, Consumer Goods & Retail
- **Mission or purpose statement**: “Empower professionals to make smarter business decisions with confidence and speed.” [[glassdoor.com]]

## Products & Services
- **AlphaSense Core Search (newest release: AlphaSense X)**: AI-driven search engine that surfaces insights from millions of premium financial and business documents (company filings, broker research, expert transcripts, private data, internal content). Includes generative search with sentence-level citations and no hallucinations. Multi-agent architecture automates repeatable research tasks and synthesizes findings into reports and slides. [[alpha-sense.com]]
- **Acquired Assets (Tegus, BamSEC, Canalyst, Sentieo)**: Integrated expert call transcripts, SEC filing analytics, financial models, and quantitative data to deepen the content library.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company); total raised is **$1.747B** (Series G as of mid-2025). [[cbinsights.com]]
- **Key Metric**: Total funding of $1.747B.
- **Notable Investors/Partners**: Not listed in provided sources; partner recognition includes Cerebras Systems for accelerated AI inference. [[alpha-sense.com/about/]]
- **Growth Signals**: Trusted by 7,000+ of the world’s largest enterprises; headcount of 1,001–5,000 employees (Glassdoor); new headquarters in Hudson Yards; multiple acquisitions (Tegus, BamSEC, Canalyst, Sentieo) over the past five years; partnership with Cerebras for faster AI.

## Competitive Advantages
- **Curated & exclusive content**: Access to Tegus expert transcripts, broker research, private financial data, and company filings that competitors may lack.
- **Trusted AI**: “Sentence-level citations and no hallucinations” – GenAI outputs grounded in reliable sources with full auditability.
- **Unified workflow**: Combines discovery, reasoning, and output generation in a single platform – eliminating fragmented tools.
- **Patents**: Filed 40 patents related to computational linguistics, natural language processing, and data management. [[cbinsights.com]]

## Strategic Focus
- **Next-generation Generative Search**: Multi-agent architecture that automates research tasks and produces executive-ready reports.
- **Content expansion**: Continues to acquire and integrate high-value data sources (expert transcripts, financial models, etc.).
- **AI reliability**: Emphasizing hallucination-free outputs and sentence-level citations to maintain trust with decision-makers.

## Why Work Here
- **Culture**: Described as “product-led, growth mindset, people first.” Emphasis on empathy, inclusion, psychological safety, and work-life balance. [[alpha-sense.com/careers/]]
- **Benefits**: Comprehensive medical coverage, mental health support, wellness programs, retirement plans, stock options, financial consulting, generous time-off, volunteering opportunities, and family-friendly programs.
- **Growth**: Continuous learning, mentorship, leadership access, and career mobility across teams and regions.
- **Work environment**: “You’ll be surrounded by smart, supportive teammates” – autonomy with collaboration, fast-moving, trust-based. Offices in 7 locations; hybrid/remote policy not explicitly stated in provided sources.

## Sources
1. [alpha-sense.com](https://www.alpha-sense.com/)
2. [alpha-sense.com/careers/](https://www.alpha-sense.com/careers/)
3. [alpha-sense.com/about/](https://www.alpha-sense.com/about/)
4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-AlphaSense-EI_IE1664354.11,21.htm)
5. [cbinsights.com](https://www.cbinsights.com/company/alphasense-1)

## Other roles at AlphaSense

- [Forward-Deployed Banker](https://feeny.ai/job/forward-deployed-banker-alphasense-london-greater-london-england-efgt4qf63233) — London Greater London England, United Kingdom
- [Strategic Customer Success Manager, Corporate - Life Sciences](https://feeny.ai/job/strategic-customer-success-manager-corporate-life-sciences-alphasense-london-n23sz1sn3fqy) — London Greater London England, United Kingdom
- [Account Director,  Corporate - Life Sciences](https://feeny.ai/job/account-director-corporate-life-sciences-alphasense-london-greater-london-2pe382x14sxh) — London Greater London England, United Kingdom
- [Principal Revenue Applications Developer](https://feeny.ai/job/principal-revenue-applications-developer-alphasense-united-states-8vdetdqw9fr7) — United States
- [Accounts Receivable Manager](https://feeny.ai/job/accounts-receivable-manager-alphasense-new-york-50zxy15eeqcg) — New York, NY / -, United States
- [Account Executive, Financial Services](https://feeny.ai/job/account-executive-financial-services-alphasense-london-greater-london-england-jbgapwmeg80g) — London Greater London England, United Kingdom
- [Associate Director, Content Business Analysis](https://feeny.ai/job/associate-director-content-business-analysis-alphasense-new-york-wfrzw3sa39c8) — New York, NY
- [Senior Manager, Sales Development](https://feeny.ai/job/senior-manager-sales-development-alphasense-london-greater-london-england-3w5ysvb7rjv0) — London Greater London England, United Kingdom
- [Pre-Sales Consultant, Corporate](https://feeny.ai/job/pre-sales-consultant-corporate-alphasense-london-greater-london-england-3zjecwmaxde4) — London Greater London England, United Kingdom
- [Associate, Customer & Product Support](https://feeny.ai/job/associate-customer-product-support-alphasense-singapore-jtzz9pfsec00) — Singapore