---
title: 'Senior Program Manager, Strategy & Operations at Navan'
canonical: 'https://feeny.ai/job/senior-program-manager-strategy-operations-navan-new-york-jcb7ns6nh783'
type: 'job'
last_seen: '2026-09-15'
---

# Senior Program Manager, Strategy & Operations at Navan

- **Company:** Navan
- **Location:** New York, NY
- **Compensation:** $103k–$229k
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-15
- **Apply:** https://navan.com/careers/openings?gh_jid=8192730

## Job description

Navan is searching for a dynamic and results-driven Senior Program Manager to join our Strategy & Operations team. Reporting directly to the Director of Strategy & Operations, this is a highly visible, high-impact role designed for a leader who excels at turning high-level business strategy into flawless operational execution.

In this role, you will act as the connective tissue across Navan’s core business functions—partnering closely with Product, Go-To-Market (GTM), Engineering, and Customer Success to drive our most critical, complex initiatives. You will be responsible for orchestrating cross-functional programs from inception to delivery, navigating ambiguity with ease, and building the scalable processes required to support Navan’s rapid global growth. If you are a strategic thinker who loves rolling up your sleeves to solve complex operational puzzles, we want you on our team.

What You’ll Do:

- Drive Strategic Initiatives: Lead the end-to-end execution of top-tier, cross-functional corporate programs that directly support Navan’s strategic roadmap and revenue goals.
- Orchestrate Cross-Functional Alignment: Serve as the primary driver and central point of contact for complex projects, seamlessly aligning stakeholders across GTM, Product, Operations, and Finance to ensure unified execution.
- Establish Operational Rigor: Build and manage comprehensive program plans, define clear KPIs, and establish a regular operating cadence (e.g., steering committees, status reports, QBRs) to keep teams accountable and on track.
- Identify and Mitigate Risk: Proactively spot roadblocks, dependencies, and operational bottlenecks before they impact delivery. Escalate thoughtfully to the Director of Strategy & Operations and executive sponsors with proposed, data-backed solutions.
- Process Optimization: Continuously evaluate our internal workflows. Design, implement, and iterate on scalable processes that improve cross-team velocity and operational efficiency as Navan grows.
- Executive Communication: Translate complex project updates, risks, and data into crisp, actionable insights for senior leadership and C-suite stakeholders.
- Champion Change Management: Ensure new processes, systems, and strategies are effectively rolled out and adopted across the organization through clear communication and enablement.

What We’re Looking For:

- Experience: 6+ years of progressive experience in program management, business operations, strategy, or management consulting, preferably within a fast-paced B2B SaaS, hyper-growth tech, or fintech environment.
- Execution Powerhouse: A proven track record of successfully leading complex, multi-departmental programs from concept to launch with measurable business impact.
- Analytical & Data-Driven: You don’t just track tasks; you measure outcomes. You are highly comfortable using data to inform program strategy, measure success, and diagnose operational issues.
- Influence Without Authority: Exceptional stakeholder management skills. You can motivate, align, and drive consensus among cross-functional leaders and individual contributors alike, even when they don't report to you.
- Communicate with Candor: Outstanding written and verbal communication skills. You can distill complex programmatic details into clear executive summaries and are comfortable presenting to senior leadership.
- Comfort with Ambiguity: You thrive in dynamic, fast-changing environments. When the path isn't perfectly clear, you take the initiative to define it, bringing structure to chaos.
- Operational Urgency: You possess a strong bias for action. You balance a strategic mindset with the tactical grit needed to get things done quickly and to a high standard.
- Education & Certifications: Bachelor’s degree in Business, Economics, Management, or a related field. PMP, Agile, or Lean Six Sigma certifications are a plus, but practical, proven experience is paramount.

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $103,050—$229,200 USD

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

## About Navan

## Company Overview
- **One-liner**: Navan is the leading all-in-one, AI-powered business travel, payments, and expense management platform that makes corporate travel effortless for frequent travelers while giving finance teams full control.
- **Entity Type**: Public (ticker: **NAVN**, listed on Nasdaq Global Select Market in October 2025)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2015
- **Founders**: Ariel Cohen and Ilan Twig

## Core Business
- **Primary industry/industries**: Corporate travel management, expense management, travel technology, payments.
- **Target customers**: B2B – mid-market to enterprise companies; also SMBs.
- **Mission or purpose statement**: "Make travel easy for every traveler by being the best travel agency on the planet."

## Products & Services
- **Navan Travel**: AI-powered booking platform for flights, hotels, and ground transportation with extensive inventory access (including NDC content from 17+ airlines).
- **Navan Expense**: Automated expense management that categorizes and reconciles receipts, with real-time policy enforcement and integration with ERPs.
- **Navan Edge**: AI travel assistant (chat-based) that handles bookings and provides 24/7 human support.
- **Navan Rewards**: Incentive program that rewards employees for booking below budget.
- **Navan Connect (BYOC)**: Card-link technology that connects corporate cards from 250+ banks, enabling unified spend visibility.
- **Navan Corporate Cards**: Physical and virtual cards for payments.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results (post-IPO, real-time market cap available on exchanges).
- **Key Metric**: **Total Headcount** ~3,300 employees (as of 2026); **Number of customers** – thousands, including major enterprises like Heineken, Unilever, Wayfair, and Zoom.
- **Notable Investors/Partners**: Not listed in provided sources, but strategic partners include Amadeus (dual-GDS model) and major airlines via NDC.
- **Growth Signals**: Went public in October 2025; expanded globally through acquisitions of Comtravo (Germany), Resia (France), Tripeur (India), and Reed & MacKay (Europe); now operates 50 offices worldwide; first TMC to integrate AI across the entire platform.

## Competitive Advantages
- **AI-first platform**: First travel management company to embed AI across search, booking, expense reconciliation, and customer service.
- **All-in-one T&E**: Combines travel, expense, and payments in a single system, eliminating the need for multiple vendors.
- **Dual-GDS model**: Integrated with both Sabre and Amadeus, providing global coverage and competitive pricing.
- **NDC leader**: Offers access to 17 airlines’ New Distribution Capability content for better fares and inventory.

## Strategic Focus
- Continue leading in AI-powered travel and expense innovation.
- Expand corporate card and payments ecosystem (Navan Connect, external card linking).
- Deepen enterprise capabilities and global footprint (targeting mid-market and large multinationals).
- Drive user adoption through employee rewards and seamless mobile experience.

## Why Work Here
- **Work model**: Hybrid – 4 days per week in office (Palo Alto HQ and other global offices). Strong emphasis on in-person collaboration.
- **Culture**: Meritocratic, high-ownership, “high-talent density” environment. Values include extreme ownership, bias to action, “AI-first mindset”, and “seriously fun”.
- **Perks & Benefits**:
  - Flexible vacation (take time off as needed, manager coordination).
  - Paid parental leave (16 weeks birthing parent, 10 weeks non-birthing).
  - 401k, Employee Stock Purchase Plan (ESPP) with discount.
  - Medical, dental, vision, pet insurance.
  - Commuter benefits, in-office snacks and lunches, dog-friendly offices.
  - Headspace mental health subscription.
  - Navan personal travel discounts (employee leisure bookings at corporate rates).
  - Connectivity allowance (bi-weekly stipend for remote work).
- **Growth opportunities**: Rapidly scaling public company; teams across engineering, product, data science, travel operations, and R&D.

## Sources
1. [navan.com](https://navan.com/ – Product overview, platform details)
2. [navan.com/about](https://navan.com/about – Company history, mission, timeline, IPO)
3. [navan.com/careers](https://navan.com/careers – Culture, values, benefits, work model)
4. [builtin.com](https://builtin.com/company/navan – Headcount, offices, hybrid policy, perks)

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