---
title: 'Senior Project Manager, Technical Services at Duetto Research'
canonical: 'https://feeny.ai/job/senior-project-manager-technical-services-duetto-research-croatia-spain-united-xtkrpyn3xjb0'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Project Manager, Technical Services at Duetto Research

- **Company:** Duetto Research
- **Location:** Croatia / Spain / United Kingdom
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/duettoresearch/jobs/8065243

## Job description

The Senior Project Manager, Technical Services is responsible for orchestrating Duetto's most complex global implementations and migrations, acting as central project owner and trusted advisor to mid-sized-to-enterprise and highly complex customers. This role serves as a strategic bridge across time zones, managing overlapping multi-property engagements while absorbing planning and decision-making that current cross-region coverage cannot sustain. The role carries no direct reports but is formally accountable for developing project management capabilities across the regional teams.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from global chains to independent boutique hotels, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

## What You'll Be Doing

- Orchestrate strategic project delivery across overlapping, multi-property implementation and migration engagements — including delivery-date sequencing, workload smoothing, and portfolio-level planning across concurrent projects.
- Direct end-to-end deployment of enterprise and highly complex customer projects from kickoff through go-live.
- Establish and maintain client relationships, navigating difficult conversations with senior client leadership as needed.
- Anticipate, document, and escalate project risks to ensure timely mitigation.
- Standardize workflows and best practices to support consistent, scalable delivery.
- Architect cross-timezone coverage strategy, absorbing strategic planning and decision-making that current regional coverage cannot sustain.
- Mentor and develop project management capability across the regional teams, building structured upskilling toward more strategic project ownership.
- Perform other related duties as needed to support team and company priorities.

## What We're Looking For

You may be a good fit if you have the following:

- 6-8 years Project management experience, ideally delivering revenue management or adjacent platform implementations, like PMS or CRS.
- Hands-on revenue management experience — you understand RM as both art and science, and how it drives real business decisions, not just as a concept you've read about
- Strong fluency with a project management platform ([monday.com](http://monday.com) preferred) and the ability to make it work at scale for large, complex  multi-stakeholder customer projects
- An AI-forward working style — you already look for ways to use AI to move projects faster as a force multiplier and apply human judgment to validate outputs, maintain data integrity, and take full ownership of any AI-assisted work product.
- Demonstrated experience owning executive-level, sometimes difficult, conversations with client stakeholders
- Demonstrated ability to work independently across overlapping time zones, with schedule flexibility to overlap US West Coast working hours
- French and/or Spanish fluency is a plus

Why Duetto?

- We're an AI-forward company across every function, not just engineering — you'll be equipped and encouraged to use cutting-edge AI tools to do your best work, and to help shape how the wider team uses them too
- Real growth trajectory: this role is built to deepen in strategic scope over time, not just in title
- A team that builds partnerships — with customers, and with each other — and shows up for one another to get the job done
- A genuinely global, come-as-you-are culture that takes hospitality, and having fun while delivering it, seriously

The Details

- Location: Remote, EMEA-based
- Work model: Remote
- Availability: Schedule flexibility to overlap US Pacific Time hours required
- Reports to: VP, Projects

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

If this sounds like the kind of work that gets you excited, we'd love to hear from you — even if you don't tick every single box above. We'd rather meet a great potential fit than miss one over a checklist.

## #LI-REMOTE

## About Duetto Research

## Company Overview
- **One-liner**: Duetto provides a cloud-based Revenue & Profit Operating System (RP-OS) that helps hotels, casinos, and resorts optimize pricing, demand, and profitability.
- **Entity Type**: Private (acquired by GrowthCurve Capital in 2024; previously raised $141M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2012
- **Founders**: Marco Benvenuti and Patrick Bosworth

## Core Business
- **Primary industry**: Hospitality technology (hotel revenue management & profit optimization)
- **Target customers**: Hotels, casinos, resorts – B2B, from select-service to luxury properties (20,000+ properties globally)
- **Mission**: "To become the revenue and profit operating system for the hotel industry." [duettocloud.com](https://www.duettocloud.com/en-us/about)

## Products & Services
- **GameChanger**: Real-time pricing engine using AI and open pricing methodology to recommend rates per segment, channel, and room type.
- **ScoreBoard**: Portfolio business intelligence dashboard consolidating key property data for informed decision-making.
- **BlockBuster**: Group business management tool to balance group and transient bookings for optimal profit.
- **Advance**: Demand forecasting and reporting with AI-driven rate recommendations.
- **GameTime**: Automated pricing and distribution for select-service hotels.
- **HotStats (acquired 2025)**: P&L benchmarking and profitability insights against market data.
- **RP-OS (Revenue & Profit Operating System)**: Unified suite that connects revenue and cost signals to drive profit-focused decisions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding raised $141M; over 20,000 properties in 100+ countries. [cbinsights.com](https://www.cbinsights.com/company/duetto)
- **Notable Investors/Partners**: Warburg Pines (Series D lead), GrowthCurve Capital (current parent), former CTO Craig Weissman; partners include Amadeus, Oracle, PredictHQ.
- **Growth Signals**: Acquired HotStats (2025) and MiceRate (2024) to expand into meetings/events and profit benchmarking; headcount ~206 with 16.5% yearly growth. [linkedin.com](https://www.linkedin.com/company/duetto-research)

## Competitive Advantages
- **Open Pricing methodology**: Invented independent pricing per segment/channel, a proprietary differentiator.
- **Performance Engineering**: A discipline embedding profit thinking into every commercial decision – unique in hospitality tech.
- **RP-OS ecosystem**: Only system that closes the loop from revenue decisions to profit outcomes, integrating real-time cost data.
- **Deep hospitality expertise**: Founders and many employees have direct hotel industry experience ("Hospitality is in our DNA").

## Strategic Focus
- Building the end-to-end Revenue & Profit Operating System (RP-OS)
- Expanding AI-driven recommendations and automation
- Integrating recently acquired HotStats and MiceRate into a single profit-focused platform
- Growing global footprint (offices in US, Spain, UK, Germany, Singapore, Brazil, etc.)

## Why Work Here
- **Culture**: Multinational, multicultural, inclusive – values include "Come as you are", "Play to win", "We build partnerships", and "Hospitality is in our DNA". [duettocloud.com](https://www.duettocloud.com/en-us/about/careers)
- **Work model**: Global team with remote-friendly practices (offices in multiple countries; many roles open across regions)
- **Engineering & data focus**: Senior roles in Full Stack, DevOps, Data Integrations – strong technical environment with former Salesforce CTO as co-founder.
- **Growth opportunity**: Rapidly expanding (headcount +16.5% YoY, job postings +191.3% YoY) – opportunity to shape a platform used by 20,000+ properties.

## Sources
1. [duettocloud.com - Careers page](https://www.duettocloud.com/en-us/about/careers)
2. [duettocloud.com - About page](https://www.duettocloud.com/en-us/about)
3. [duettocloud.com - Homepage](https://www.duettocloud.com/en-us/)
4. [cbinsights.com - Company profile](https://www.cbinsights.com/company/duetto)
5. [linkedin.com - Company page](https://www.linkedin.com/company/duetto-research)

## Other roles at Duetto Research

- [Senior Specialist, Market Insights](https://feeny.ai/job/senior-specialist-market-insights-duetto-research-united-states-eq2jhgdbhk7k) — United States
- [Business Development Representative](https://feeny.ai/job/business-development-representative-duetto-research-united-states-w4ndt6gw075h) — United States
- [Data Analyst](https://feeny.ai/job/data-analyst-duetto-research-worcester-f4wyw08q0acw) — Worcester
- [Lead Quality Engineer](https://feeny.ai/job/lead-quality-engineer-duetto-research-croatia-spain-zkmk3achv9ye) — Croatia / Spain
- [Customer Success Manager, HotStats](https://feeny.ai/job/customer-success-manager-hotstats-duetto-research-united-states-47heqkh22r0r) — United States
- [Inside Sales Manager - APAC](https://feeny.ai/job/inside-sales-manager-apac-duetto-research-singapore-thailand-hnde2bzf7t2j) — Singapore / Thailand
- [Senior DevOps Engineer](https://feeny.ai/job/senior-devops-engineer-duetto-research-united-states-v71rej40v03f) — United States
- [Application Support Specialist](https://feeny.ai/job/application-support-specialist-duetto-research-singapore-j8mwayxtq0n5) — Singapore
- [Senior Customer Success Manager, EMEA](https://feeny.ai/job/senior-customer-success-manager-emea-duetto-research-france-germany-spain-zqefc14wd0p4) — France / Germany / Spain / United Kingdom
- [Enterprise Marketing Manager](https://feeny.ai/job/enterprise-marketing-manager-duetto-research-united-states-85p5736tms6y) — United States