--- title: 'Senior QA Analyst [Talent pool - Contractor] at ArcTouch | Contractors Job Board' canonical: 'https://feeny.ai/job/senior-qa-analyst-talent-pool-contractor-arctouch-contractors-job-board-brasil-63cxkn10p9hp' type: 'job' last_seen: '2026-09-13' --- # Senior QA Analyst [Talent pool - Contractor] at ArcTouch | Contractors Job Board - **Company:** ArcTouch | Contractors Job Board - **Location:** Brasil - **Work type:** remote - **Posted:** 2026-07-16 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/contractorspool/jobs/8070396 ## Job description - This is a position for our Talent Pool. Once you begin the process with us, you'll go through our interview process and, if approved, you'll be added to our Talent Pool. As soon as we receive an opportunity that matches your profile, you'll be among the first candidates we contact to move forward. WANTED: Thinkers, Builders & Dreamers For over 15 years, ArcTouch has created lovable apps, websites, and connected experiences for world-class companies, leading brands, and innovative startups. See some of [our work](http://arctouch.com/portfolio). Since launching our first app in 2009, we’ve followed these core beliefs: - Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users. - Be a lovable company where amazing teams of diverse individuals collaborate every day to create something we can be proud of. [ArcTouch](https://arctouch.com) is a specialty studio that is part of the award-winning [AKQA Group](https://www.akqa.com/studios/arctouch/). If you're passionate about building lovable products, we want you to join us! Know the QA Team The QA team works on a dynamic project ecosystem with all sorts of [technologies,](https://arctouch.com/blog/testing-blockchain-mobile-app/) frameworks, and duration. We [interact daily](https://arctouch.com/blog/software-qa-testers-own-projects/) with product managers, designers, and engineers, [architecting solutions](https://arctouch.com/blog/qa-test-white-label-app/) with our customers’ team. Our culture brings fellowship as one of the values so yes, we're always counting on the support of 25+ QAs in our unique environment: one person's problem is the whole team's problem. Our current biggest technical challenge is to implement automation across multiple projects and create go-to solutions that solve most issues in different contexts and processes. And we not only have weekly meetings to discuss cross-project solutions but it's part of our company DNA to help each other at every opportunity. ## Role Expectations - Apply your QA process knowledge to create comprehensive test cases, identifying and covering all relevant business rules within user stories. Write and execute manual and automated test scenarios, encompassing both positive and negative flows. - Conduct accessibility testing to ensure our products meet WCAG guidelines and are usable by individuals with disabilities. This includes evaluating for screen reader compatibility, keyboard navigation, and sufficient color contrast. - Design and execute performance tests to assess application responsiveness, stability, and scalability under various load conditions. Identify performance bottlenecks and provide recommendations for optimization. - Perform backend testing, including API testing and database validation, to ensure data integrity, security, and proper functionality of server-side components. - Support the development team by proactively identifying potential scenarios, edge cases, and technical requirements that may impact product quality. Participate in code reviews and contribute to a culture of quality. - Leverage your BDD skills to create Gherkin test cases and implement robust test automation using Page Object Model (POM) design patterns with frameworks like Appium, Selenium, Cypress, or other preferred tools. Contribute to the development and maintenance of our automated test suite. - Develop and implement comprehensive testing strategies that proactively identify and mitigate potential risks to project quality. Utilize appropriate testing methodologies and tools to ensure thorough coverage. - Continuously evaluate and improve testing processes, suggesting innovative solutions and advocating for quality best practices. Stay up-to-date with the latest testing trends and technologies. - Leverage generative AI tools and LLMs (e.g., Cursor, GitHub Copilot, ChatGPT, Claude) to accelerate test case generation, draft automated test scripts, and synthesize complex test data. - Validate LLM inputs/outputs (prompt engineering testing), identify hallucinations, and test for bias, toxicity, and edge cases in AI responses” - Explores potential benefits and opportunities to improve the process using AI - Ensure the responsible and ethical use of AI tools, maintaining transparency, accuracy, and human oversight in quality processes - Use your advanced English skills to communicate effectively with stakeholders both within and outside of ArcTouch. Collaborate effectively with cross-functional teams to ensure alignment on quality goals. - Proactively identify and address quality challenges, demonstrating a hands-on approach to problem-solving. Analyze complex project decisions, assess potential risks, and make informed recommendations. - Adapt standard QA processes to specific project contexts, understanding the impact, risks, and required analysis for each adjustment. Demonstrate flexibility in working as the sole QA on smaller projects or as part of a larger team on more complex initiatives. - Champion product quality throughout the team, fostering a culture of quality and inspiring others to become quality enthusiasts. Share your expertise and mentor junior team members, leading by example. Why work for us? Simple: We love what we do. Make sure to check out [our employee reviews on Glassdoor](http://www.glassdoor.com/Overview/Working-at-ArcTouch-EI_IE347374.11,19.htm)to find out why they love working for ArcTouch. ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability, or veteran status. Come join us! ## About ArcTouch | Contractors Job Board ## Company Overview - **One-liner**: ArcTouch is a digital product agency that helps companies create lovable apps, websites, and connected experiences through design and development consulting. - **Entity Type**: Private (subsidiary of WPP via AKQA) - **Headquarters**: San Francisco, California, USA (founded in Silicon Valley); major development hub in Florianópolis, Brazil - **Founded**: 2008 - **Founders**: Eric Shapiro, Adam Fingerman ## Core Business - **Primary Industry**: Digital product development and consulting (app design, web development, connected products) - **Target Customers**: B2B — companies of all sizes, from startups to large enterprises, primarily in the US, Canada, and Europe - **Mission**: Create lovable apps and websites to forge meaningful connections with customers ## Products & Services - **Mobile Apps**: Design and development for phones, tablets, and TVs on Apple and Google ecosystems - **Websites**: Responsive websites and web-apps leveraging traditional and headless CMS platforms and MACH-based architectures - **Connected Products**: Software for connected devices and smart products - **APIs & Web Services**: Mobile-optimized APIs on AWS, Azure, and Google Cloud - **AI & Emerging Tech**: Leveraging AI, augmented reality, and spatial computing - **Accessibility Consulting**: Building inclusive apps and websites following accessibility standards - **UX/UI Design & Product Strategy**: Full lifecycle design services - **Flexible Engagement Models**: Full project teams or individual experts embedded into client teams ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private subsidiary of WPP, a public company) - **Key Metric**: 350+ employees; 500+ apps, websites, and connected experiences created; hundreds of millions of daily users of their software - **Notable Investors/Partners**: Acquired by WPP in 2016, joined AKQA; clients include companies across the US, Canada, and Europe - **Growth Signals**: 18 years in operation; expanded beyond mobile into web, connected devices, and AI; recognized annually by Clutch; work featured at CES and SXSW ## Competitive Advantages - **Longevity & Scale**: Boutique agency feel with the stability of a billion-dollar publicly traded parent company (WPP) - **Full-Service Capability**: Product strategy, UX/UI design, and development under one roof - **Technology Breadth**: Expertise across mobile, web, cloud, AI/AR, and connected devices - **Proven Process**: Design and development process refined over 18 years, now enhanced with AI tools - **Accessibility Focus**: Dedicated Director of Accessibility Strategy — a differentiator in the agency space ## Strategic Focus - Accelerating delivery with AI tools to achieve superior client outcomes faster - Continuing to grow expertise in connected products and spatial computing - Maintaining a people-centric remote work model while serving a global client base - Expanding their bench of available experts to take on new clients quickly ## Why Work Here - **Work Model**: Remote-friendly — employees can work from the office in Florianópolis (open daily), hybrid, or fully remote from Brazil. Remote contracts offered. - **Culture**: Certified Great Place to Work; Glassdoor review score of 4.2 out of 5 stars. Values include autonomy, collaboration, commitment, ownership, and inclusivity. - **Development & Growth**: Regular 1:1s, development plans, mentoring program, internal/external learning, and opportunities to switch projects for new challenges. - **Project Continuity**: When a project ends, employees go "on the bench" with paid idle time — used for recharge, learning, or internal projects before reassignment. - **Benefits**: Mental health support, performance reviews, continuous feedback. - **Team & Collaboration**: Diverse teams with autonomy; emphasis on knowledge sharing across the company. - **Hiring**: Multi-stage interview process including technical conversations, cultural fit discussions, and career goal alignment. English proficiency is important for global client communication. - **Contractor Roles**: This careers page (job-boards.greenhouse.io/contractorspool) is for contractor positions; remote roles available. ## Sources 1. [arctouch.com/careers](https://arctouch.com/careers) 2. [arctouch.com](https://arctouch.com/) 3. [arctouch.com/company](https://arctouch.com/company) 4. [builtin.com/company/arctouch](https://builtin.com/company/arctouch) 5. [builtin.com/job/senior-android-developer-contractor/6249285](https://builtin.com/job/senior-android-developer-contractor/6249285) ## Other roles at ArcTouch | Contractors Job Board - [AI/Machine Learning Engineer [Short-Term Contractor]](https://feeny.ai/job/ai-machine-learning-engineer-short-term-contractor-arctouch-contractors-job-fh2hfmvgyb1f) — Brazil - [Senior Fullstack Engineer - Shopify [Talent Pool]](https://feeny.ai/job/senior-fullstack-engineer-shopify-talent-pool-arctouch-contractors-job-board-xgn1prgfz14a) — Brazil