--- title: 'Senior QA Engineer – Manual & Automation at Goods & Services' canonical: 'https://feeny.ai/job/senior-qa-engineer-manual-automation-goods-services-mexico-47vkvafncx1a' type: 'job' last_seen: '2026-10-16' --- # Senior QA Engineer – Manual & Automation at Goods & Services - **Company:** Goods & Services - **Location:** Mexico - **Work type:** onsite - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/goodsservices/jobs/8008858003 ## Job description ## About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. What you’ll do: - Design, develop, and execute comprehensive manual and exploratory test cases covering functional, regression, integration, and end-to-end scenarios. - Create and maintain detailed test plans, test cases, test scenarios, and test documentation based on application requirements and user workflows. - Perform functional testing across web and/or mobile applications, identifying defects, usability issues, edge cases, and potential quality risks. - Execute regression testing to validate existing functionality and ensure new changes do not negatively impact the product. - Perform exploratory testing to identify unexpected behaviors and gaps that may not be covered by predefined test cases. - Perform basic test automation activities and contribute to automated regression coverage as needed. - Work with and maintain existing automated tests using tools such as Appium and Playwright. - Demonstrate a working understanding of automation concepts, test execution, and troubleshooting without requiring deep automation framework development experience. - Support API testing and validation, including verifying responses, data integrity, authentication, error handling, and negative scenarios. - Analyze test failures, investigate defects, review logs and application behavior, and help identify whether issues are related to the application, test automation, or environment. - Identify quality risks, edge cases, and test coverage gaps, and proactively recommend improvements. - Collaborate closely with developers, product teams, and other stakeholders to clarify requirements, investigate defects, communicate testing results, and drive issues toward resolution. - Apply AI-powered tools and techniques to support QA activities, such as test case generation, test documentation, test/code review, and testing optimization. - Stay current with QA practices, testing tools, automation technologies, and emerging AI capabilities relevant to software testing. - Participate in continuous improvement initiatives and contribute to QA best practices, testing strategies, and defect prevention. - Provide clear and actionable feedback regarding product quality, test results, defects, and potential risks. What you’ll need: - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - 5+ years of experience in QA/software testing, with strong hands-on experience in manual testing. - Solid experience designing, executing, and maintaining manual and exploratory test cases and test plans. - Experience with functional, regression, integration, and end-to-end testing. - Working knowledge of Appium and its use in mobile test automation. - Working knowledge of Playwright and its use in web application test automation. - Understanding of automation testing concepts and the ability to execute, review, troubleshoot, and contribute to automated tests. - Experience with API testing and a basic understanding of API validation, responses, authentication, and error handling. - Strong analytical and problem-solving skills, with the ability to investigate defects and identify potential root causes. - Excellent attention to detail and a strong understanding of software quality principles. - Ability to work effectively with developers, product teams, and other cross-functional stakeholders. - Solid communication skills, both written and verbal. - Self-driven and adaptable, with the ability to independently learn new tools, technologies, and testing approaches. - Experience on AI tools and technologies can support QA and software testing. Nice to have: - Basic knowledge of Linux, including common commands and log review. - Experience with Selenium and/or Selenium with Java. - Experience with REST Assured or other API testing tools. - Experience with Cypress. - Experience with JMeter or LoadRunner. - Familiarity with JavaScript, or TypeScript. - Experience testing .NET applications or environments. - Experience with AI-assisted development or testing tools such as Cursor. - Exposure to AI-assisted test generation, test analysis, or automation optimization. ## About Goods & Services ## Company Overview - **One-liner**: Goods & Services is a technology design and engineering consultancy that helps enterprises in highly regulated industries—primarily medtech, financial services, and high-tech—harness data, AI, and intelligent engineering to solve complex challenges. - **Entity Type**: Private (Privately held) - **Headquarters**: Atlanta, Georgia, USA - **Founded**: Year not publicly available; the company has been active since at least 2020 based on client case studies (e.g., ZEISS "Wow" wall). - **Founders**: Gabriel J. Apodaca (Chief Executive Officer, Director) and Sheri Apodaca (VP, People & Culture). Brian Peterson is Chair. ## Core Business - **Primary Industry/Industries**: Technology Design & Engineering Consulting / Professional Services. - **Target Customers**: Large enterprises (Fortune 5 to Fortune 500) in Healthcare (MedTech), Financial Services, and High-Tech. - **Mission/Purpose**: To build technology-based experiences people love. The company measures success "not just by what we build, but by the impact we leave behind," and is committed to "a culture of accountability, resourcefulness, and service to others." ## Products & Services Goods & Services offers a suite of integrated consulting and engineering services: - **AI Strategy & Consulting**: AI readiness assessments, strategy, and advisory to help clients operationalize AI. [goodsandservices.com](https://www.goodsandservices.com/) - **Analytics & AI**: Data science, predictive modeling, and building AI-enabled products and platforms. [goodsandservices.com](https://www.goodsandservices.com/) - **Data Management & Engineering**: Building reliable data pipelines, platforms, and cloud modernization to unlock trusted data products. [goodsandservices.com](https://www.goodsandservices.com/) - **Experience Strategy & Design**: Vision and business strategy, product and experience design, industrial and spatial design, and product branding/GTM. [goodsandservices.com](https://www.goodsandservices.com/services) - **Technology & Engineering**: Cloud and infrastructure engineering, software and platform development (including MarTech), quality engineering, and hardware engineering. [goodsandservices.com](https://www.goodsandservices.com/services) - **Hardware & Robotics**: Research, design, engineering, and manufacturing of hardware and robotic solutions from pencil to prototype to production. [goodsandservices.com](https://www.goodsandservices.com/) ## Market Standing - **Valuation**: Not publicly available (Private company). - **Key Metric**: Total Funding not applicable (privately held, not a venture-backed startup in the traditional sense). Key signals are employee growth and enterprise partnerships. - **Notable Clients/Partners**: Becton Dickinson (MedTech), ZEISS (High-Tech/AI Commerce), a top-five Wall Street asset management firm (Financial Services). [goodsandservices.com](https://www.goodsandservices.com/) - **Growth Signals**: Global expansion with offices in the US (Atlanta HQ, SF Bay Area, Nashville, Charleston), UK (London), and Mexico (Mérida, Puebla). The company's "nearshore" model in Mexico is a key growth differentiator. They have won multiple awards including Enterprising Women of the Year and Inc. 5000 awards. [goodsandservices.com](https://www.goodsandservices.com/who-we-are) ## Competitive Advantages - **Regulated Industry Expertise**: Deep specialization in highly regulated environments (MedTech, Financial Services) where compliance and quality are critical. They hold a Certified Quality Management System certification. [goodsandservices.com](https://www.goodsandservices.com/) - **Full-Stack Consultancy**: Unlike pure strategy firms or pure engineering shops, G&S combines strategy, design, data/AI, and hardware/software engineering under one roof. - **Nearshore Delivery Model**: Offices in Mexico allow for real-time collaboration with US clients, providing cost efficiency and cultural alignment without the time-zone challenges of offshore outsourcing. [goodsandservices.com](https://www.goodsandservices.com/who-we-are) - **Upstream of the AI Wave**: The company positions itself as being "upstream of the AI wave," designing the data platforms and AI strategies that make AI operational for enterprises. [goodsandservices.com](https://www.goodsandservices.com/) ## Strategic Focus - **Growth in AI & Data**: The company's primary strategic focus is on helping enterprises achieve Data & AI Readiness. Their tagline is "We design and implement data-based platforms that make AI operational." [goodsandservices.com](https://www.goodsandservices.com/) - **Expanding "Nearshore" Capabilities**: Actively growing their delivery centers in Mexico (Mérida, Puebla) to scale their engineering and delivery capacity. [goodsandservices.com](https://www.goodsandservices.com/who-we-are) - **Deepening Healthcare Partnerships**: Continuing to win work in MedTech, as evidenced by their long-term relationship with Becton Dickinson. [goodsandservices.com](https://www.goodsandservices.com/) - **Digital Transformation**: Focusing on modernization of legacy systems, AI-powered commerce, and digital-first branding for large clients. [goodsandservices.com](https://www.goodsandservices.com/services) ## Why Work Here - **Culture & Values**: The company emphasizes a culture of "accountability, resourcefulness, and service to others." They state they are "committed to a culture of... service to others" and that "great work doesn't happen in a vacuum." [goodsandservices.com](https://www.goodsandservices.com/who-we-are), [goodsandservices.com](https://www.goodsandservices.com/) - **Work Model & Locations**: Offices in the US, UK, and Mexico. Open roles such as Senior Back End Developer (Python) are listed as "Mexico-Remote," indicating a remote-friendly or hybrid policy for some roles. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/goodsservices) - **Impactful Work**: Employees work on transformational projects for Fortune 5 to Fortune 500 clients, including medical devices that impact lives, AI commerce platforms, and retirement income planning solutions. [goodsandservices.com](https://www.goodsandservices.com/) - **Awards & Recognition**: Recognized as a "Best Places to Work" and an "Inc. 5000" award recipient, which are strong signals for a positive and growing work environment. [goodsandservices.com](https://www.goodsandservices.com/) - **Growth Opportunities**: As a growing consultancy, employees have the chance to work across different industries (MedTech, FinTech, High-Tech) and technologies (AI, Data Engineering, Cloud, Robotics). ## Sources 1. [goodsandservices.com](https://www.goodsandservices.com/) 2. [goodsandservices.com - Who We Are](https://www.goodsandservices.com/who-we-are) 3. [goodsandservices.com - Services](https://www.goodsandservices.com/services) 4. [job-boards.greenhouse.io - Goods & Services Jobs](https://job-boards.greenhouse.io/goodsservices) 5. [linkedin.com - Goods & Services](https://www.linkedin.com/company/goodsandservices) ## Other roles at Goods & Services - [Program Director](https://feeny.ai/job/program-director-goods-services-mexico-jrf25ag45p90) — Mexico-, United States - [Senior Data Warehouse and Integration Engineer](https://feeny.ai/job/senior-data-warehouse-and-integration-engineer-goods-services-mexico-4nwqgj97ye31) — Mexico-, Colombia - [Senior QA Automation Engineer (Appium & Playwright)](https://feeny.ai/job/senior-qa-automation-engineer-appium-playwright-goods-services-mexico-pb7ed0b02ytv) — Mexico - [Senior Mobile Engineer (AI-Assisted)](https://feeny.ai/job/senior-mobile-engineer-ai-assisted-goods-services-united-states-nfctsc39jhqa) — United States - [Senior PMO](https://feeny.ai/job/senior-pmo-goods-services-mexico-4rpct70d13s6) — Mexico - [Senior Data Platform Engineer](https://feeny.ai/job/senior-data-platform-engineer-goods-services-mexico-h0cse16b3nay) — Mexico - [Senior Program Manager (Agile / Data)](https://feeny.ai/job/senior-program-manager-agile-data-goods-services-mexico-67zpfcf0myap) — Mexico - [Senior Backend Engineer – Platform Modernization & Integration](https://feeny.ai/job/senior-backend-engineer-platform-modernization-integration-goods-services-mexico-jpy7f419geyr) — Mexico