---
title: 'Senior Quality Control Technician, HVAC at Palmetto Clean Technology'
canonical: 'https://feeny.ai/job/senior-quality-control-technician-hvac-palmetto-clean-technology-charlotte-1rqzzcbjzrsx'
type: 'job'
last_seen: '2026-10-14'
---

# Senior Quality Control Technician, HVAC at Palmetto Clean Technology

- **Company:** Palmetto Clean Technology
- **Location:** Charlotte, NC
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/palmettocleantech/jobs/5447123008

## Job description

Company Description

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services. By offering one integrated platform across solar, battery storage, HVAC, heat pumps and more, Palmetto helps homeowners make home energy more affordable, reliable and accessible. Today Palmetto serves hundreds of thousands of homeowners, across 30+ states, building the operating infrastructure for the consumer energy transition, one home at a time.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This position will be based in Charlotte, NC

Reporting

This position will report to the Senior Program Manager, Comfort

Summary of Role

The Senior Quality Control Technician is responsible for the review and close-out of project milestone packages consisting of sales and design plans and documentation, installation photos and verification measures for HVAC, Water Heater, Geothermal and Generator installation projects, which fall under the Comfort segment of the business. The primary objective of this role is to ensure high-quality standards for all Comfort systems, verifying compliance with sales, design & installation specifications, and identifying necessary remediations to maintain strong system performance and customer satisfaction. They will also evaluate monitoring and control platforms to verify proper configuration and ensure installed systems meet design specifications and energy efficiency goals.

Through daily project throughput review, the technician will approve or reject project milestones promptly and communicate feedback to external contractors or partners. They will support the organization’s accountability and quality improvement initiatives, fostering a culture of excellence across all operations. This is a desktop review role. It does not require on-site inspections or field travel.

Strategic & Tactical

- Conduct detailed review and close-outs of project documents, photos, and system designs across HVAC, Water Heater, Geothermal and Generator projects.
- Apply advanced knowledge of HVAC quality control standards and system operation criteria, and working knowledge of Water Heater, Geothermal and Generator installation standards.
- Verify system performance data and ensure installed Comfort equipment aligns with sales and design specifications.
- Inspect control and monitoring platforms for HVAC, Water Heater, Geothermal and Generator systems for accurate configuration and functionality.
- Provide clear and concise feedback for rejected project submissions and guide resolution.
- Provide feedback to the Program Manager and Leadership to inform and evolve the product.
- Troubleshoot and resolve milestone package rejections to ensure quick turnaround times.
- Stay updated on industry standards, installation techniques, and emerging technologies across all four Comfort product lines.
- Develop and refine quality control processes, installation guidelines, and contractor training programs.
- Manage and resolve partner support requests through chat or ticketing systems, addressing escalations promptly.
- Analyze data to identify trends or areas for improvement by product line and recommend corrective actions.
- Conduct training sessions for junior Quality Control Technicians to enhance team capabilities.

Success Defined

- Minimize post-installation service calls through thorough review of partner submissions.
- Review and respond to project milestone submissions within 72 hours.
- Respond to partner support inquiries within 24 hours.

## Qualifications

- 4+ years of experience in a technical or construction role within the HVAC industry.
- Experience with Water Heater, Geothermal or Generator installation is a plus.
- Experience with interdepartmental problem-solving or project management.
- Familiarity with HVAC system design and energy efficiency standards preferred; familiarity with Water Heater, Geothermal and Generator system design is a plus.
- Strong oral and written communication skills with the ability to influence third-party contractors.
- Excellent organizational skills and ability to prioritize effectively.
- Proficiency with data analysis and standard business tools such as G-Suite, Microsoft Office, or similar platforms.
- Commitment to safety standards and the ability to identify safety nonconformances in installation photos and documentation.

Employment is contingent upon the successful completion of a background check.

## Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for four years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full privacy policy.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

## About Palmetto Clean Technology

## Company Overview
- **One-liner**: Palmetto is a clean energy platform that makes it easy for homeowners to switch to solar, battery storage, HVAC upgrades, and other home electrification solutions while providing financing and energy management tools.
- **Entity Type**: Private (Series C - III) [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Headquarters**: Charlotte, North Carolina, United States [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Founded**: 2010 [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Renewable energy, home electrification, clean technology
- **Target Customers**: Homeowners (B2C) and solar/energy installers (B2B partner network)
- **Mission Statement**: "Leading the world towards a clean energy future" and "making cleaner energy a no-brainer—easy to switch, easy to finance, easy to see the savings" [palmetto.com](https://palmetto.com/about)

## Products & Services
- **Palmetto Solar**: Full-service solar panel system design, installation, and financing for homeowners. [palmetto.com](https://palmetto.com/products/buy-solar)
- **Battery Storage**: Home battery solutions for energy backup and storage. [palmetto.com](https://palmetto.com/products/energy-storage)
- **HVAC Upgrades**: High-efficiency heating and cooling system replacements. [palmetto.com](https://palmetto.com/products/hvac)
- **Water Heater Upgrades**: Energy-efficient water heater installations.
- **Palmetto Home App**: Mobile app to monitor energy production, consumption, and manage clean energy usage. [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Palmetto Marketplace**: Rewards program offering discounts on cutting-edge home products from premium partners. [palmetto.com](https://palmetto.com/)
- **Financing Options**: Flexible payment plans including loans, leases, and power purchase agreements (PPAs) to lower upfront costs.

## Market Standing
- **Valuation**: Not disclosed (total funding raised: $1.882B) [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Key Metric**: Total Funding – $1.882B across multiple rounds; latest round was Series C - III ($7.18M raised ~9 months ago) [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Notable Investors**: Truist, Morgan Stanley, The Rise Fund, Lerer Hippeau, ArcTern Ventures, and 17+ others [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Growth Signals**: Over 97,000 homes powered for a full year*, 109k EV trips around the earth* equivalent in emissions saved, and 76k years of nonstop space heater use* offset. [palmetto.com](https://palmetto.com/about) Currently listing 29 open positions on Greenhouse. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)

## Competitive Advantages
- **One-stop shop** for home energy upgrades (solar, battery, HVAC, water heaters) with integrated financing and a digital platform.
- **Proprietary technology** for solar potential assessment, energy monitoring, and customer management.
- **Strong partner network** giving installers access to exclusive financing, prequalified demand, and long-term service contracts.
- **Mission-driven brand** built around simplicity, transparency, and environmental impact.

## Strategic Focus
- Accelerate mass adoption of clean energy by removing friction for homeowners (easy switching, financing, and management).
- Expand product offerings beyond solar into whole-home electrification (HVAC, heat pumps, batteries).
- Scale the partner network to drive installer growth and lock in long-term recurring revenue.
- Continue to build out the Palmetto Home app and intelligence platform (including applied AI) to improve customer experience and device performance. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)

## Why Work Here
- **Culture**: Values clarity, action, adaptability, inclusivity, and "customer first" mentality. Emphasis on collaboration, ownership, and making a real environmental impact. [palmetto.com](https://palmetto.com/careers)
- **Remote/Hybrid**: Some roles are fully remote (e.g., Senior Salesforce Product Manager, Capital Markets roles), while many engineering and leadership roles are based at the Charlotte HQ. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)
- **Benefits**: Comprehensive health coverage (medical, dental, vision), unlimited PTO (Responsible PTO), stock options, 401(k) with employer match (from day one), generous parental leave, pet insurance, professional development programs, and equity grants. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)
- **Perks**: Annual peer-nominated "Grahammy Awards" (named after the canine cofounder), team experiences in Charlotte, and a dog-friendly office. [palmetto.com](https://palmetto.com/careers)
- **Engineering Culture**: Focus on solving complex problems with space to innovate; roles include Senior Product Manager for Intelligence Platform/Applied AI, Software Development Engineer III, and VP of Technical Product Commercialization. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)

## Sources
1. [palmetto.com/about](https://palmetto.com/about)
2. [palmetto.com/careers](https://palmetto.com/careers)
3. [palmetto.com/products](https://palmetto.com/)
4. [greenhouse.io - Palmetto Clean Technology Jobs](http://job-boards.greenhouse.io/palmettocleantech)
5. [cbinsights.com - Palmetto Company Profile](https://www.cbinsights.com/company/palmetto-clean-technology)

## Other roles at Palmetto Clean Technology

- [Channel Account Manager, HVAC (Charlotte, NC)](https://feeny.ai/job/channel-account-manager-hvac-charlotte-nc-palmetto-clean-technology-united-w45ch25v310w) — United States
- [Channel Account Manager, HVAC (Atlanta, GA)](https://feeny.ai/job/channel-account-manager-hvac-atlanta-ga-palmetto-clean-technology-united-states-accr8d2v7f7e) — United States
- [Inside Sales Account Manager](https://feeny.ai/job/inside-sales-account-manager-palmetto-clean-technology-charlotte-ek6fp4wznpa9) — Charlotte, NC
- [Senior Director, Total Rewards](https://feeny.ai/job/senior-director-total-rewards-palmetto-clean-technology-charlotte-czes7d405jxa) — Charlotte, NC
- [Collections Specialist](https://feeny.ai/job/collections-specialist-palmetto-clean-technology-philippines-s2nve4a0vqee) — Philippines
- [Quanititive Associate, Capital Markets](https://feeny.ai/job/quanititive-associate-capital-markets-palmetto-clean-technology-new-york-9xkr8cr319ye) — New York, NY
- [Capital Markets Associate - Tax Equity](https://feeny.ai/job/capital-markets-associate-tax-equity-palmetto-clean-technology-new-york-10rq5ywr2mvw) — New York, NY
- [Senior Financial Systems Analyst](https://feeny.ai/job/senior-financial-systems-analyst-palmetto-clean-technology-charlotte-jgea5414f3t4) — Charlotte, NC
- [Portfolio Management Analyst](https://feeny.ai/job/portfolio-management-analyst-palmetto-clean-technology-charlotte-jmfbha68q901) — Charlotte, NC / New York, NY
- [Partner Compliance & Onboarding Coordinator](https://feeny.ai/job/partner-compliance-onboarding-coordinator-palmetto-clean-technology-philippines-9qr00frme5vt) — Philippines