---
title: '(Senior) Retention Manager (gn) – Email Marketing | Dutch-speaking | Remote worldwide at OKTOBER'
canonical: 'https://feeny.ai/job/senior-retention-manager-gn-email-marketing-dutch-speaking-remote-worldwide-ppqwrecpv0bc'
type: 'job'
last_seen: '2026-09-11'
---

# (Senior) Retention Manager (gn) – Email Marketing | Dutch-speaking | Remote worldwide at OKTOBER

- **Company:** OKTOBER
- **Location:** Amsterdam, Netherlands
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-29
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/oktoberagency/1895bcf3-989e-4cec-a269-fa3b67ad1dd6/application

**Skills:** Klaviyo, Email Marketing, Lifecycle Marketing, Retention Strategy, Full-funnel thinking

> OKTOBER is seeking a Senior Retention Manager to lead email and lifecycle marketing strategies for high-value Shopify brands. The role involves developing advanced retention playbooks, mentoring team members, and managing complex client relationships.

## Job description

OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us.

What you'll do:

- Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
- Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
- Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations

What we're looking for (non negotiable):

- 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background
- Expert-level retention strategy and full-funnel thinking — not just email metrics
- A proven relationship builder who operates with strong business acumen and can mentor those around them

What you'll get:

- Competitive salary
- Generous paid time off
- Fully remote — work from wherever you do your best work
- Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
- Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale

This is for you if:

- You're a freelancer or agency owner who wants more stability and a team of experts around you
- You're tired of slow decision-making and want to actually drive strategy

This is not for you if:

- You're looking to get away by doing the bare minimum
- You need a lot of hand holding throughout the day

Speak soon ❤️ 🔥

## About OKTOBER

## Company Overview
- **One-liner**: OKTOBER is an Amsterdam-based Shopify retention agency that helps eCommerce brands turn one-time buyers into loyal repeat customers through email, SMS, loyalty programs, and customer-journey optimization.
- **Entity Type**: Private (agency; no funding rounds disclosed)
- **Headquarters**: Amsterdam, Netherlands (Keizersgracht 268, 1016EV)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: eCommerce retention / email marketing services
- **Target customers**: Shopify scale‑ups (B2B) – mid‑market to enterprise Shopify brands
- **Mission/purpose**: “Make every new customer more valuable over time by obsessing over lifetime value.”

## Products & Services
- **LTV Accelerator (retainer program)**: A structured retention program with four stages (Setup, Build, Scale, Master) that includes audit, tailored playbooks, advanced segmentation, automation, and churn prediction. Pricing starts at €5,000/month.
- **Short‑term projects**: Audits or specific campaigns taken on when they are a strong fit.
- **Core channels**: Email (Klaviyo specialists), SMS, loyalty program integration, and customer‑journey optimization.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 50+ Shopify scale‑ups served; 97% of clients would recommend OKTOBER (Q4 2025 survey)
- **Notable Clients/Partners**: The website lists Suitsupply (47% increase in new customers, 75% CTR increase) among other testimonials; integrates deeply with Klaviyo and Shopify ecosystem.
- **Growth Signals**: Expanding team with open roles for Retention Managers and Email Designers; “three years in, still breaking records” (client testimonial).

## Competitive Advantages
- **Deep Shopify‑Klaviyo expertise**: Specialists in the Shopify retention stack, treating email/SMS as a revenue powerhouse.
- **Insider integration**: Teams plug into client brands “like an internal team from day one” with fast feedback loops and transparent reporting.
- **Proven results**: Consistently high client satisfaction and testimonials mentioning sustainable long‑term growth, not short‑term spikes.

## Strategic Focus
- **Current priorities**: Helping clients move from basic flows to AI‑powered personalization, community‑led retention, and predictive churn prevention.
- **Growth direction**: Scaling the LTV Accelerator program and embedding retention culture into client teams.

## Why Work Here
- **Culture**: Described as a “retention hotshop” with a focus on high‑quality execution, proactive partnership, and design excellence. Team members are empowered to act as insiders for clients.
- **Work policy**: Hybrid – employees combine remote work with on‑site time at the Amsterdam office (Keizersgracht). Many roles list “In‑Office or Remote” options.
- **Perks**: Not detailed, but Built In lists a positive culture with a strong team ethos; jobs include Retention Manager, Senior Retention Manager, Email (UI) Designer, Klaviyo Implementation Specialist.
- **Engineering/design culture**: Emphasis on “high‑quality design” and “fast execution”; feedback‑driven environment.

## Sources
1. [oktoberagency.com](https://www.oktoberagency.com/)
2. [oktoberagency.com/team](https://www.oktoberagency.com/team)
3. [oktoberagency.com/contact](https://www.oktoberagency.com/contact)
4. [builtin.com/company/oktober](https://builtin.com/company/oktober)
5. [oktoberagency.com/home-showcase](https://www.oktoberagency.com/home-showcase)

## Other roles at OKTOBER

- [Executive Assistant | Growing Marketing Agency | Remote](https://feeny.ai/job/executive-assistant-growing-marketing-agency-remote-oktober-amsterdam-nsp0cnms7gcf) — Amsterdam, Netherlands
- [Email Copywriter & Account Coordinator | Dutch-speaking | gn | Remote](https://feeny.ai/job/email-copywriter-account-coordinator-dutch-speaking-gn-remote-oktober-amsterdam-w54g5evd5zrq) — Amsterdam, Netherlands
- [(Senior) Email Designer (gn) I Fully remote](https://feeny.ai/job/senior-email-designer-gn-i-fully-remote-oktober-amsterdam-8wxr4gcxzzay) — Amsterdam, Netherlands
- [Direct Response Copywriter | gn | Email Retention | Dutch-speaking | Remote](https://feeny.ai/job/direct-response-copywriter-gn-email-retention-dutch-speaking-remote-oktober-edp42m7337ws) — Amsterdam, Netherlands