---
title: 'Senior Revenue Operations Leader at Litify'
canonical: 'https://feeny.ai/job/senior-revenue-operations-leader-litify-united-states-p6spj8yjq313'
type: 'job'
last_seen: '2026-10-18'
---

# Senior Revenue Operations Leader at Litify

- **Company:** Litify
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/litify/jobs/8248084

## Job description

## About Us

At Litify, we're powering a new era for the legal industry. Since its founding in 2016, Litify has helped law firms and corporate legal departments turn operations into impact through its leading AI-native Platform of Action.

Over 55K legal professionals and 450+ enterprise clients across plaintiff, insurance defense, immigration, and the Fortune 500 trust Litify to combine cloud-based technology, configurable AI-native workflows, agentic AI, and powerful business analytics into one open ecosystem that moves legal teams from systems of record to systems of action.

Backed by Bessemer Venture Partners and recognized as an Inc. 5000 and Deloitte Technology Fast 500 fastest-growing private company, Litify is at the center of legal innovation. Headquartered in New York, we're building the last legal platform our customers will ever need.

## About the Role

Reporting to the CRO, we’re seeking a director-level Senior Revenue Operations Leader to solve 4 things:

- Define & Deliver a simplified, AI-forward GTM tech stack that maximizes the capture, flow, and utilization of data across the revenue process — reducing administrative burden while improving measurable outcomes.  This includes cultivating and maintaining a clean SFDC instance capable of serving as a foundation for AI initiatives.
- Elevate a business partner who operates cross-functionally: understanding, anticipating, and solving business needs through data-driven modeling and deliverables.  Serves as the trusted advisor to the CRO.
- Create company-wide consistency (when applicable) across the tech stack and reporting.
- Develop RevOps into a GTM partner for the CRO to develop, maintain, & enforce a strong operating cadence that produces definable value up and down the GTM org structure.

This is not a reporting-and-infrastructure seat. It is a player-coach leadership role: hands-on in the RevOps work itself, while building and leading a team that grows with the company.

Targeted Sample Outcomes:

- A simplified, AI-forward tech stack — CRM architecture and reporting as its foundation, with AI tooling or AI builds that are actually landed and adopted by reps, proven with usage data, not a vendor selection exercise.
- Capacity and Forecast models the business trusts and can defend — bottoms-up, stage-exit criteria, conditional close rates — the data-driven modeling that makes this seat a real business partner, not just a reporting function.
- Diagnosis that turns into field-level intervention: corrective actions that reach reps with a measurable before-and-after.

## Role Responsibilities

Revenue Operations & Systems:

- Own CRM architecture, hygiene, and stage-gate discipline across the full sales cycle.
- Build and maintain the bottoms-up capacity model the team's growth targets are set and defended against.
- Own revenue reporting — a single source of truth for the CRO and executive team on pipeline, bookings, and attainment.
- Run the forecast process end to end: stage-exit criteria, conditional close rates, and a cadence where managers commit their own numbers.
- Build and lead a weekly Demand Council cadence.
- Instrument competitive-presence tracking across the pipeline.
- Partner with the CRO & other members of the executive team on territory design, quota setting and modeling, and compensation plan mechanics.

AI in the Revenue Stack:

- Evaluate, select, and land AI tooling into the GTM stack. The bar is judgment and change management — landing something reps actually use — not necessarily building it in-house.
- Drive adoption of what gets deployed, with usage data to show it changed behavior, not just that it shipped.
- Be personally hands-on with the tools, not just directing a team that uses them — baseline Salesforce administrator fluency, plus firsthand experience connecting AI directly to the CRM (e.g., using Claude via MCP against Salesforce), not just vendor evaluation.
- Operate credibly on both sides of the point-solution question, by design: able to work within and get real value out of an existing vendor stack (Domo, Terret-style tools) and able to design and land an AI-native replacement when that's the better call. The seat is not hired to pre-commit to either philosophy — it's hired to have the judgment and the hands to execute whichever one a given problem actually needs.

Cross-Functional Execution:

- Drive initiatives across Sales, Marketing, and Finance without needing to own every function touched.
- Turn diagnosis into action: interventions that reach the field, with a measurable before-and-after.

Team Leadership:

- Build and lead the RevOps team — hiring, developing, and setting priorities as it scales with the company.

Ideal Candidate Competencies

- Can translate a business question into a data model — and defend that model when a sales leader disagrees with it.
- Has served as strategic advisor to a revenue leader — sat at the table for the decision, not just delivered the readout.
- Track record of putting net-new corrective actions into a field sales organization, with a before-and-after.
- Has built a bottoms-up capacity or quota model and personally defended it against a top-down target.
- Forecast discipline — can describe how they'd know the forecast was wrong before the quarter ended.
- Has selected and landed AI tooling that changed how a field team works, backed by adoption data — vendor fluency alone is a disqualifier, not a qualification.
- Has driven cross-organizational initiatives (Sales, Marketing, Finance) without owning every function involved.
- Can describe how the GTM tool stack's data actually connects, not just list the vendors in it.
- Comfortable operating hands-on at Litify's scale (~200 people) — has personally built models, not only managed analysts who did.
- Has a tinkering mindset — experience leveraging expected baseline Salesforce admin credentials to wire AI (e.g. Claude via MCP) directly into Salesforce.
- Has both a considered view and a track record on each side of the point-solution question — can point to a time they got real value working inside a vendor stack, and a time they consolidated one away in favor of an AI-native workflow. Screened on versatility, not on which side they favor.

Disclosure: The estimated base salary range for this role is $175,000-190,000. You will also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

## About Litify

## Company Overview
- **One-liner**: Litify provides an AI-native, all-in-one legal management platform that helps law firms and corporate legal departments turn operations into impact through cloud-based technology, configurable workflows, and business analytics.
- **Entity Type**: Private (acquired by Bessemer Venture Partners; multiple funding rounds including a $50M Series A)
- **Headquarters**: New York, New York, United States (185 Madison Ave. 12th Floor, New York, NY 10016; also has an office in New Orleans, LA)
- **Founded**: 2016
- **Founders**: Not publicly listed on the website or LinkedIn profile

## Core Business
- **Primary industry**: Legal Technology (Legal Software)
- **Target customers**: B2B — law firms (personal injury, insurance defense, immigration) and corporate legal departments (enterprise)
- **Mission or purpose statement**: "Build a better legal industry" and "Unleash your legal team’s full potential." [litify.com](https://www.litify.com/)

## Products & Services
- **Litify Platform**: An AI-native, cloud-based legal management platform of action that replaces fragmented systems with a single solution handling cases end-to-end. Includes matter management, intake management, document management, timekeeping and billing, spend management, and legal hold/corporate eBilling.
- **AI-Powered Features**: Next-generation AI actions and insights for automated workflows, document generation/extraction, and real-time data-driven reporting.
- **Mobile**: Mobile access for on-the-go case and matter management.
- **Solutions by Practice Area**: Personal Injury, Insurance Defense, Immigration Law, Corporate Legal Departments, and Claims Litigation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding of **$78.6M** across 5 rounds (Series A of $50M led by Tiger Global Management in 2019; subsequent rounds led by Bessemer Venture Partners). Annual Revenue estimated at **$6.0M** (LinkedIn data).
- **Notable Investors/Partners**: Tiger Global Management (Lead, Series A), Bessemer Venture Partners (Lead, subsequent rounds and acquisition). Parent company is Bessemer Venture Partners.
- **Growth Signals**: Named to **Inc. 5000** and **Deloitte Fast 500** lists of fastest-growing private companies two years in a row. Named a **Top 25 Legal Software by G2 in 2026**. Employee headcount of **141** (+11.4% YoY). Acquired LegalStratus in 2021. Active job postings up **180% year-over-year** (14 open roles).

## Competitive Advantages
- **AI-Native Platform**: Described as a "platform of action" rather than a passive system of record, with agentic workflows and AI actions embedded across the entire product.
- **All-in-One Solution**: Replaces multiple fragmented systems (intake, matter management, billing, document management, analytics) in a single, integrated platform.
- **Enterprise-Grade Security**: Built with industry-leading protocols, role-based access, and suspicious activity blocking.
- **Strong Customer Base**: Trusted by hundreds of enterprise legal teams, with a 4.4/5.0 product rating on G2 (229 reviews).

## Strategic Focus
- **Platformization & Interoperability**: Moving the legal industry toward cloud-based digital transformation and a single platform approach.
- **GenAI Innovation**: Continued investment in generative AI features to automate low-value tasks and provide data-driven insights.
- **Scalability**: Designed to handle high-volume matters (personal injury, immigration) and enterprise-scale legal departments.
- **Partner Ecosystem**: Building a community of experts, partners, and users with dedicated customer success resources and hands-on training.

## Why Work Here
- **Culture**: Mission-driven ("Build a better legal industry") with a focus on innovation and impact. Employee rating of 3.5/5.0 (71 reviews) with Culture at 3.7, Work-Life at 3.7, Compensation at 3.4.
- **Remote/Hybrid Policy**: Many roles are listed as "Anywhere, USA" (remote), with some roles in New York, NY and New Orleans, LA. Engineering, Customer Success, Sales, and Professional Services roles are fully remote.
- **Engineering Culture**: Strong engineering team (28% of workforce in Technical roles). Actively hiring for AI QA Engineer, Software Engineer (AI), and various Salesforce roles. Engineering leader Travis Meserve is VP, Engineering.
- **Growth Trajectory**: Fast-growing private company (Inc. 5000, Deloitte Fast 500) with aggressive hiring (+180% YoY job postings). Opportunity to work on cutting-edge AI features in legal tech.
- **Notable Perks**: Hands-on training, dedicated customer success resources, and a "world-class implementation" experience. Alumni have gone on to Google, Salesforce, DocuSign, and other top tech companies.

## Sources
1. [litify.com](https://www.litify.com/)
2. [litify.com/about-us](https://www.litify.com/about-us)
3. [job-boards.greenhouse.io/litify](https://job-boards.greenhouse.io/litify/)
4. [linkedin.com/company/litify](https://www.linkedin.com/company/litify)
5. [datanyze.com/companies/litify](https://www.datanyze.com/companies/litify/405970868)

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