--- title: 'Senior Revenue Operations Manager at Coursera' canonical: 'https://feeny.ai/job/senior-revenue-operations-manager-coursera-united-states-x5qb65ergw0a' type: 'job' last_seen: '2026-11-11' --- # Senior Revenue Operations Manager at Coursera - **Company:** Coursera - **Location:** United States - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/coursera/jobs/6251192004 ## Job description ## About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our [blog](https://blog.coursera.org/coursera-and-udemy-are-now-one-company-creating-the-worlds-most-comprehensive-skills-platform/). Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. ## How we work We let you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. About this role: We are seeking an analytical and collaborative Senior Revenue Operations Manager to support Coursera’s enterprise business across the Americas. In this role, you will partner closely with regional sales leaders and the global Revenue Operations team to improve forecast accuracy, strengthen pipeline management, and turn business data into actionable insights. You will own key regional operating processes, including forecasting, performance reporting, and business reviews, while helping sales teams work more efficiently. This is a hands-on role for someone who can build dashboards, translate analysis into action, and use AI and automation to improve how the business operates. About your skills: Sales Operations: Core discipline for managing and optimizing sales processes, supporting teams, and aligning strategies with business objectives in this regional role. Business Analytics: Essential for analyzing pipeline, forecasting, and performance data to develop insights and drive business planning decisions. Strategic Sales Partnership: Critical for building trusted relationships with sales leaders, influencing strategic decisions, and translating business insights into actionable strategies that improve regional sales performance. What you’ll be doing: - Serve as a trusted operations partner to AMER sales leaders, providing insights and recommendations that support revenue growth and business performance. - Manage the regional forecasting cadence across new business, expansion, and renewals; challenge assumptions, identify risks and upside, and improve forecast accuracy. - Analyze pipeline coverage, creation, conversion, deal progression, and sales productivity to identify trends and recommend actions to close performance gaps. - Drive pipeline hygiene and CRM data quality through clear reporting, regular follow-up, and accountability with sales managers and representatives. - Design, build, and maintain dashboards and reports to give leaders and sellers reliable visibility into performance, pipeline health, and priority actions. - Prepare analyses and concise business narratives for monthly and quarterly business reviews, translating findings into clear recommendations for leadership. - Partner with Sales, Marketing, Customer Success, Finance, and global Revenue Operations to align on metrics, reporting, and regional business priorities. - Support territory and account planning, target setting, and coverage analysis in partnership with sales leadership and central planning teams. - Identify, build, and implement AI-assisted workflows and automation that reduce manual reporting, improve data quality, and streamline recurring sales operations processes. - Use tools such as Gong and Claude to surface deal insights, support pipeline reviews, and accelerate analysis; validate AI-generated outputs before using them in business decisions. - Support the standardization of processes, reporting, and tools across teams, including integration initiatives and change adoption as needed. Qualifications: - 5+ years of experience in Sales Operations, Revenue Operations, business operations, or a related analytical role, with experience supporting B2B sales teams. - Demonstrated experience managing sales forecasting, pipeline analysis, and performance reporting in a SaaS or recurring revenue business. - Strong analytical skills and advanced proficiency in Excel or Google Sheets, including building models and translating complex data into actionable insights. - Proficiency in Salesforce, including opportunity management, data quality, and reporting. - Experience with annual planning, territory design, sales capacity modeling, and sales compensation. - Experience partnering with sales leaders and cross-functional stakeholders to solve operational problems and influence decisions. - Strong written and verbal communication skills, with the ability to present findings clearly to both technical and business audiences. - Ability to manage competing priorities, take ownership of deliverables, and work effectively through ambiguity. ## Compensation At Coursera + Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, and experience. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $122,400.00 - $153,000.00 Posting Date Posting Date: 5th November 2026 Application Window: 20th November 2026 We anticipate the application window will be open until 20th November 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. ## #LI-TP1 For more information about how Coursera collects and uses your personal information, please see our [Coursera + Udemy Global Applicant Privacy Notice](https://files.clinchtalent.com/1d7f2c0f91ebf75d580f56447fa54859/2acb24eb91f1e23b90ac9e9285de5aaf/Global%20Applicant%20Privacy%20Notice.pdf). To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our [Fraudulent Activity Submission Form.](https://forms.gle/Mb8UktwuaJAukb3H7) Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org. ## About Coursera ## Company Overview - **One-liner**: Coursera is a global online learning platform that partners with leading universities and companies to offer courses, certificates, and degrees, enabling individuals and organizations to build job-relevant skills. - **Entity Type**: Public (NYSE: COUR) - **Headquarters**: Mountain View, California, USA - **Founded**: 2012 - **Founders**: Andrew Ng and Daphne Koller ## Core Business - **Primary industry**: EdTech, online learning, professional development and credentialing - **Target customers**: B2C (individual learners), B2B (enterprises and teams via Coursera for Business), B2G (governments and institutions) - **Mission**: “To provide universal access to world-class learning” [coursera.org](https://www.coursera.org/about) ## Products & Services - **Courses & Specializations**: Free and paid online courses across AI, data science, business, health, and more, often with shareable certificates. - **Professional Certificates**: Job-aligned programs co-created with employers like Google, IBM, and Microsoft (e.g., Google Cybersecurity, IBM Data Analyst). - **Online Degrees**: Bachelor’s and master’s degrees from accredited universities in fields such as computer science, data, and business. - **Coursera Plus**: Annual subscription offering unlimited access to most courses, Specializations, and Professional Certificates. - **Coursera for Business (Teams & Enterprise)**: Enterprise learning platform with analytics, skills benchmarking, and tailored workforce training. [coursera.org](https://www.coursera.org/) - **AI-Powered Features**: Coach (personalized guide), Role Play, Course Builder, and Skills Tracks — all designed to deliver scalable, personalized learning. - **Udemy Merger (Pending)**: In December 2025, Coursera announced a definitive agreement to combine with Udemy, creating one of the world’s most comprehensive skills development platforms (all-stock transaction, subject to approvals). [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) ## Market Standing - **Valuation/Market Cap**: Not publicly available in provided sources (public company; market cap fluctuates and is not disclosed in the search results). - **Key Metric**: Full-year 2025 revenue of $757 million (up 9% YoY). Guidance for 2026: $805–815 million. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) - **Notable Investors/Partners**: Over 375 university and industry partners including Google, IBM, Microsoft, Stanford, Yale, and Anthropic. Key shareholders: New Enterprise Associates (NEA) and Andrew Ng (Chairman). - **Growth Signals**: 197 million registered learners as of Dec 31, 2025; 93% net retention rate for paid enterprise customers; Q4 2025 revenue growth of 10% YoY; India development center expected to drive 33% of product innovation by 2027; merger with Udemy to expand reach. ## Competitive Advantages - **Trusted Credentials**: Courses and certificates issued directly by top universities and industry leaders (Google, IBM, etc.), widely recognized by employers. - **AI-Powered Personalization**: Generative AI features (Coach, Role Play, Course Builder) differentiate the learning experience. - **Scale & Catalog**: One of the largest online learning catalogs globally, covering high-demand fields like GenAI, data science, and cybersecurity. [coursera.org](https://www.coursera.org/) - **Public Benefit Corporation & B Corp**: Demonstrates commitment to social impact and accessible education. ## Strategic Focus - **AI Integration**: Continuing to embed AI across the platform to improve learning outcomes and instructor/partner tools. - **Udemy Combination**: Completing the merger with Udemy to create the most comprehensive skills platform for both individual learners and enterprises. - **India Expansion**: Building a cross-functional development center in India (product, engineering, data, design) to drive local and global innovation. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Enterprise & Government Upskilling**: Scaling Coursera for Business to serve larger organizations and public sector clients worldwide. ## Why Work Here - **Culture & Impact**: Mission-driven environment focused on transforming lives through learning. Annual “Make-A-Thon” encourages innovation across teams. - **Career Growth**: Extensive careers rubric, opportunities to work on high-impact projects, and early influence in new geographies (e.g., India Tech Jobs). - **Remote/Hybrid Policy**: Not explicitly defined in provided materials, but roles are located in Mountain View (HQ) and India (Delhi/NCR); likely offers hybrid or remote flexibility. - **Engineering & Product Teams**: Cross-functional setup in India covering enterprise payments, machine translations, API platform, and notifications — with autonomy to execute independently. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Diverse Roles**: Current openings include Content Production Manager, Instructional Designer, Learning Designer, Degree Program Operations Specialist, and more. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) ## Sources 1. [coursera.org](https://www.coursera.org/about) – About Coursera 2. [coursera.org](https://www.coursera.org/) – Main site (product details, FAQs) 3. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) – Q4 & FY2025 Financial Results 4. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) – India Tech Jobs page (development center info) 5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) – Careers page (open positions) ## Other roles at Coursera - [Enterprise Implementation Manager](https://feeny.ai/job/enterprise-implementation-manager-coursera-united-kingdom-4mg66t66v18b) — United Kingdom - [Senior People Analytics Lead](https://feeny.ai/job/senior-people-analytics-lead-coursera-united-states-tba9k6c5rsbr) — United States - [Senior Revenue Accountant](https://feeny.ai/job/senior-revenue-accountant-coursera-united-states-t9s2v38kvhaf) — United States - [Enterprise Account Director (Benelux/Nordics)](https://feeny.ai/job/enterprise-account-director-benelux-nordics-coursera-dublin-1hget7n0xtp7) — Dublin, Ireland - [Enterprise Account Director (Benelux/Nordics)](https://feeny.ai/job/enterprise-account-director-benelux-nordics-coursera-united-kingdom-6r7fnp0wygnh) — United Kingdom - [Marketing Specialist (Melbourne)](https://feeny.ai/job/marketing-specialist-melbourne-coursera-melbourne-gv51nttr4ree) — Melbourne, Australia - [Customer Success Manager (German-speaking)](https://feeny.ai/job/customer-success-manager-german-speaking-coursera-london-tzpshcmtdd5w) — London, United Kingdom - [Customer Success Manager (German-speaking)](https://feeny.ai/job/customer-success-manager-german-speaking-coursera-dublin-9f6y5bjh5cpr) — Dublin, Ireland - [Benefits Analyst](https://feeny.ai/job/benefits-analyst-coursera-united-states-mqjme6etr0sg) — United States - [Revenue Operations Manager, Japan](https://feeny.ai/job/revenue-operations-manager-japan-coursera-japan-r8bq7xe3w3z9) — Japan