--- title: 'Senior Revenue Systems Analyst at Forward' canonical: 'https://feeny.ai/job/senior-revenue-systems-analyst-forward-santa-clara-f79rdxxk4nt9' type: 'job' last_seen: '2026-09-08' --- # Senior Revenue Systems Analyst at Forward - **Company:** Forward - **Location:** Santa Clara, CA - **Posted:** 2026-07-23 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/forwardnetworks/jobs/7812229003 ## Job description Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is looking for an experienced Senior Revenue Systems Analyst to join our Revenue Operations team. Reporting to our Sales Operations Manager, you'll act as an additional pair of hands and set of eyes across our Salesforce environment and sales-adjacent tools — supporting day-to-day administration, reporting and analytics, integrations, and vendor relationships. This role is designed to complement and extend our existing Salesforce expertise. You should be able to step in with minimal ramp. You are fluent in declarative development, understand the Sales and Revenue Cloud (CPQ) data models, and are comfortable partnering with various GTM teams. You'll work directly with our primary Salesforce owner to keep our go-to-market systems running smoothly. ## Key Responsibilities - Salesforce Administration: Own day-to-day admin tasks — user and license management, profiles and permission sets, page layouts, record types, validation rules, and ongoing data hygiene across the org. - Declarative Development: Build and maintain scalable, no-code/low-code solutions (Flow, formula fields, dynamic forms, approval processes) to support evolving go-to-market processes. - Sales Processes: Support opportunity management, pipeline and forecasting processes, quote-to-cash flows, and the systems that carry deals from qualified opportunity through close. - Reporting & Analytics: Build and maintain reports and dashboards in Salesforce, giving Sales, RevOps, and leadership clear visibility into pipeline, forecast, and revenue metrics. - Integrations & Data Flow: Help maintain, monitor, and troubleshoot integrations between Salesforce and connected systems (Hubspot, commissions, data enrichment, CS platforms, and ERP). - Vendor & Tool Management: Work with third-party vendors and app providers to evaluate, implement, and support tools across the sales tech stack (e.g., commissions administration in CaptivateIQ, revenue intelligence using Gong). - Project Support: Partner with the senior admin/architect on larger initiatives — requirements gathering, build, testing, documentation, and rollout. - Cross-Functional Collaboration: Translate business needs from Sales, Finance, Customer Success, and Marketing into practical, scalable Salesforce solutions. ## Qualifications - 4+ years of hands-on Salesforce administration experience, ideally supporting a Revenue Operations, Sales Ops, or broader GTM systems function. - Salesforce Administrator certification required; Advanced Administrator or additional certifications strongly preferred. - A track record of operating independently — able to take ownership of requests end-to-end with minimal ramp. Core Salesforce Skills - Strong command of declarative development — Flow, validation rules, formula fields, permission sets, dynamic forms — without reliance on custom code. - Deep working knowledge of the Sales Cloud and Revenue Cloud (CPQ) data models, and how the objects connect across the opportunity and quote-to-cash lifecycle. - Proven ability to build reports and dashboards, with comfort in data analysis and maintaining data quality. ## Nice to Have - Familiarity with Service Cloud and its data model. - Experience with Gong or similar revenue intelligence platforms — forecasting, activity tracking, and conversational intelligence. - Experience supporting post-sales / Customer Success operations (renewals, expansion, health scoring). - Experience in building or administering partner portals in Salesforce PRM or equivalent including deal registration and channel-facing workflows. - Familiarity with a broader sales tech stack (e.g., Tableau, CaptivateIQ or other commissions tools, marketing automation, sales engagement platforms). - Familiarity using AI to extend and scale operational capabilities. - Familiarity with Apex/SOQL The base pay range for this role is between $135,000 and $155,000. Base pay will depend on your skills, qualifications, experience, and location. ## About Forward ## Company Overview - **One-liner**: Forward Networks provides a vendor-agnostic "digital twin" software platform that creates a mathematically accurate model of an enterprise's entire hybrid network, enabling teams to verify changes, improve security, and accelerate troubleshooting. - **Entity Type**: Private (Series D) - **Headquarters**: Santa Clara, California, United States - **Founded**: 2013 - **Founders**: David Erickson, Nikhil Handigol, Brandon Heller, Peyman Kazemian ## Core Business - **Primary industry/industries**: Computer Networking Products, Network Management Software, Network Security - **Target customers**: B2B, primarily large enterprises (including Fortune 50 institutions), financial services, global entertainment companies, and top-level US federal government agencies. - **Mission or purpose statement**: To transform networks to be more reliable, agile, and secure by providing a single source of verified truth for how a network actually behaves. ## Products & Services - **Forward Enterprise**: The core platform, a network digital twin. It builds a mathematically accurate model of every device, path, and policy across a hybrid network (on-premises and cloud). Used by networking, security, cloud, and compliance teams for change management, compliance audits, and troubleshooting. - **Forward AI**: Built on the Forward Enterprise digital twin, this feature allows users to ask the twin questions in natural language to validate changes, understand network behavior, and act with confidence. - **Forward Predict**: A newer offering built on the digital twin that allows users to predict the outcome of changes before they are implemented, answering "what if" scenarios. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: **Total Funding**: $112.1 million across four rounds. **Annual Revenue**: Approximately $15.0 million (estimated). - **Notable Investors/Partners**: Andreessen Horowitz, Goldman Sachs, MSD Partners, Threshold Ventures. Customers include Goldman Sachs, PayPal, S&P Global, IBM, and Dell. - **Growth Signals**: The company has been in the market for over 10 years, has won 25+ industry awards, and supports 30+ vendors. It has a presence in 6 countries (including India, United Kingdom, Germany, Japan, and France). Employee headcount is around 199 with monthly growth of +0.4%. ## Competitive Advantages - **Mathematically Accurate Digital Twin**: The core technology is a mathematically precise model of the network, which is a significant differentiator from competitors that use simpler or less accurate modeling methods. - **Vendor-Agnostic**: The platform works across all major cloud and vendor environments (e.g., A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks, AWS, GCP), providing a single source of truth for multi-vendor networks. - **Strong Investor & Customer Base**: Backed by top-tier venture capital firms and trusted by some of the world's most demanding and complex networks, including major financial institutions and government agencies. ## Strategic Focus - **AI and Predictive Analysis**: The company is heavily investing in AI capabilities (Forward AI) and predictive modeling (Forward Predict) to move from reactive troubleshooting to proactive network management. - **Expanding Platform Capabilities**: Continuing to build out the digital twin platform to serve more use cases for different teams (networking, security, cloud, compliance) and to handle increasingly complex hybrid environments. - **Market Penetration**: Leveraging a strong base of referenceable Fortune 500 and government clients to expand its footprint and grow its customer base. ## Why Work Here - **Culture & Mission**: Described as a "people-centric, innovative culture" where "brilliant minds are shaping the future of network reliability, security, and AI-ready operations." The company emphasizes that it is an "agile team and early-stage company with plenty of opportunities to grow." - **Remote/Hybrid Policy**: The company offers remote positions (e.g., a Customer Care Engineer role listed for Australia). The specific policy for all roles is likely flexible and depends on the team and location. - **Notable Perks & Benefits**: - **Compensation**: Competitive pay and equity packages. - **Health & Wellness**: Top-grade medical, dental, and vision insurance for employees and their families. - **Time Off**: No tracked time off for vacations, holidays, and family days (with manager approval). - **Growth**: Opportunities for professional growth within an agile, early-stage company environment. - **Engineering Culture**: Founded by four Stanford Ph.D.s, the company has a strong technical foundation. The work involves solving complex problems at scale for the world's most demanding networks, which would appeal to engineers who enjoy deep technical challenges. ## Sources 1. [forwardnetworks.com - Careers](https://www.forwardnetworks.com/careers/) 2. [forwardnetworks.com - About](https://www.forwardnetworks.com/about/) 3. [forwardnetworks.com - Homepage](https://www.forwardnetworks.com/) 4. [linkedin.com - Forward Networks](https://www.linkedin.com/company/forward-networks) 5. [job-boards.greenhouse.io - Forward Networks](https://job-boards.greenhouse.io/forwardnetworks/jobs/7714534003) ## Other roles at Forward - [Senior Accountant](https://feeny.ai/job/senior-accountant-forward-santa-clara-gxtdg5zfjahw) — Santa Clara, CA - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-forward-united-kingdom-1xgv62x8fc5s) — United Kingdom - [Revenue Operations Manager](https://feeny.ai/job/revenue-operations-manager-forward-santa-clara-7gc9rgnjhcw6) — Santa Clara, CA - [Software Engineer – Programming Languages Team](https://feeny.ai/job/software-engineer-programming-languages-team-forward-bengaluru-3yg62efy339p) — Bengaluru, India - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-forward-new-york-jdyeme9e1v8x) — New York, NY - [Regional Sales Director- East Enterprise, North East](https://feeny.ai/job/regional-sales-director-east-enterprise-north-east-forward-new-hampshire-pjrvn58ac839) — New Hampshire, MA - [Site Reliability Engineer](https://feeny.ai/job/site-reliability-engineer-forward-santa-clara-0j25dk63fw51) — Santa Clara, CA - [Federal-Business Development Representative](https://feeny.ai/job/federal-business-development-representative-forward-virginia-maryland-sz3m6w4ktyr7) — Virginia / Maryland / Washington, DC - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-forward-santa-clara-cf5b35rhbxvq) — Santa Clara, CA - [Senior Software Engineer, Java - Network Team](https://feeny.ai/job/senior-software-engineer-java-network-team-forward-bengaluru-7nfbqwp8kb93) — Bengaluru, India