---
title: 'Senior RevOps Manager at Fonoa'
canonical: 'https://feeny.ai/job/senior-revops-manager-fonoa-london-pxn5ychsbf0m'
type: 'job'
last_seen: '2026-10-19'
---

# Senior RevOps Manager at Fonoa

- **Company:** Fonoa
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/fonoa/8fbba6f3-a11a-4dd7-8afe-44c26e59fb15

## Job description

Senior Revenue Operations Manager

Build the Operational Engine Behind Autonomous Tax

Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure.

Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger.

Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax.

We operate across 120+ countries, with clients going live in weeks, if not days.

Trusted by Canva, Netflix, Spotify, Uber, Zoom andhttp://booking.com[Booking.com](http://Booking.com).

Find out more:[www.fonoa.com](http://www.fonoa.com)

## The Role

We're looking for a Revenue Operations Manager to help scale the processes, systems, and insights that power Fonoa's go-to-market organisation. This role sits at the centre of Sales, Marketing, Customer Success, and Partnerships. You'll work closely with GTM leadership to improve how we plan, forecast, measure performance, and execute across the customer lifecycle. You'll own key operational processes, drive cross-functional initiatives, and ensure our teams have the data, systems, and structure they need to perform at their best. This is a hands-on role for someone who enjoys solving operational challenges, improving how teams work together, and turning data into better decisions.

## What You'll Do

Revenue Operations

- Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships
- Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle
- Manage forecasting processes and support revenue planning activities
- Support territory planning, account ownership, and capacity planning initiatives
- Drive weekly, monthly, and quarterly business reviews with GTM leadership

Process & Performance

- Identify operational bottlenecks and implement scalable solutions
- Standardise processes and ways of working across commercial teams
- Build metrics and reporting that improve visibility into business performance
- Ensure teams are operating against clear targets, definitions, and performance measures
- Support planning cycles and strategic initiatives across the revenue organisation

Systems & Tooling

- Own and optimise the GTM technology stack, including Salesforce and supporting platforms
- Manage system enhancements, integrations, workflows, and automation projects
- Evaluate and implement tools that improve productivity, data quality, and operational efficiency
- Partner with stakeholders to ensure systems support evolving business requirements

Business Partnership

- Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations
- Deliver analysis and recommendations that influence business decisions
- Support executive reporting, forecasting, and board-level insights
- Act as a trusted operational advisor to GTM leadership

## What We're Looking For

Required

- 5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar role
- Experience supporting high-growth B2B SaaS organisations
- Strong Salesforce experience and a deep understanding of commercial processes
- Experience building and scaling revenue processes, reporting frameworks, and operational infrastructure
- Strong analytical skills with the ability to turn data into actionable recommendations
- Experience managing cross-functional projects and stakeholder relationships
- Excellent communication and organisational skills

Strong Signals

- Experience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platforms
- Familiarity with automation tools and workflow optimisation
- Experience with SQL, BI platforms, or advanced spreadsheet modelling
- Experience supporting forecasting, territory planning, and executive reporting
- Proven ability to improve operational efficiency and drive adoption of new processes

What This Role Is Not

- A Salesforce Administrator role with a different title
- A reporting-only analyst position
- A project management role without operational ownership
- A systems engineering position focused primarily on integrations and architecture
- A people management role

Why Join Fonoa?

We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: clarity, scalability, automation, and operational excellence.

This is an opportunity to help shape how Fonoa's go-to-market organisation operates as we continue to grow globally. You'll work closely with senior leaders, influence how we measure and improve performance, and play a key role in building the operational foundations that support our next stage of growth.

If you're excited by solving operational challenges, improving commercial performance, and helping teams execute more effectively, we'd love to hear from you.

As part of the recruitment process at Fonoa, we process your personal data in accordance with our [Privacy Notice for Job Applicants](https://www.fonoa.com/legal/privacy-notice-job-applicants). This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.

## About Fonoa

## Company Overview
- **One-liner**: Fonoa provides an AI-driven global tax automation platform that handles determination, e-invoicing, return filing, and tax ID validation for digital businesses.
- **Entity Type**: Private (most recent funding round: $110M in May 2026, total funding $195M)
- **Headquarters**: Dublin, Ireland
- **Founded**: 2019
- **Founders**: Filip Sturman (Co-founder & COO) and other co-founders formerly at Uber (names not publicly disclosed)

## Core Business
- **Primary industry/industries**: Tax compliance automation, financial technology (FinTech)
- **Target customers**: B2B – multinational digital platforms, marketplaces, SaaS businesses, and enterprises. Examples include Uber, Zoom, Booking, and Remote.com.
- **Mission or purpose statement**: “Real-time tax compliance for innovators” – to remove tax complexity so businesses can scale globally.

## Products & Services
- **Tax Engine (API)**: Deterministic tax calculation (VAT, GST, Sales Tax) across 190+ jurisdictions with sub-200ms response time. ([fonoa.com](https://www.fonoa.com/))
- **E-Invoicing**: Compliant e-invoicing with accredited government connections, ultra-low rejection rates. Powers invoicing for 1M+ sellers on leading marketplaces. ([fonoa.com](https://www.fonoa.com/))
- **Tax Return Filing**: Automated multi-country return filing with full lineage from return box to source transaction. ([fonoa.com](https://www.fonoa.com/))
- **Tax ID Validation**: Real-time validation of tax IDs in 120+ countries, with fuzzy name matching. ([fonoa.com](https://www.fonoa.com/))
- **Tax Knowledge AI**: A living global tax intelligence layer that answers complex questions with cited sources. ([fonoa.com](https://www.fonoa.com/))
- **Audit Readiness Tool**: Compresses audit readiness from weeks to minutes by providing instant access to all tax data. ([fonoa.com](https://www.fonoa.com/))

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total Funding – $195M (including $110M raised May 2026, which also funded the acquisition of PwC’s Global Indirect Tax Compliance platform) ([cbinsights.com](https://www.cbinsights.com/company/fonoa))
- **Notable Investors**: Index Ventures (Seed), OMERS Ventures (Series A), Coatue (Series B). Lead investor in May 2026 round not specified in search results. ([linkedin.com](https://www.linkedin.com/company/fonoa))
- **Growth Signals**:
  - 500M+ transactions processed annually.
  - Customer retention rate 97% (100% of customers who started 2025 renewed).
  - Headcount growth of +51.3% YoY (184 employees, up 79 in the last year).
  - Named to Sifted’s B2B SaaS Rising 100 for four consecutive years (2023–2026). ([fonoa.com](https://www.fonoa.com/company/about))

## Competitive Advantages
- **Single platform for the entire indirect tax lifecycle** – reduces integration complexity vs. stitching together multiple point solutions.
- **AI agents automate compliance workflows** while humans supervise, enabling audit readiness in minutes.
- **Deep government connections** for e-invoicing with near-zero rejection rates.
- **Uber pedigree** – founders built the platform based on firsthand experience scaling a global digital business.
- **Fast integration** – typical go-live in weeks or days, not months.

## Strategic Focus
- **AI-first tax platform**: Launched AI agents to autonomously execute compliance workflows, with human oversight. ([fonoa.com](https://www.fonoa.com/))
- **Post-acquisition integration**: Absorbing PwC’s global indirect tax compliance platform to expand reach and capabilities. ([fonoa.com](https://www.fonoa.com/company/about))
- **Global expansion**: Covers 190+ jurisdictions and continues to add new country support.
- **Product-led growth**: Prioritizing developer experience and API-first design to embed tax intelligence into customer products.

## Why Work Here
- **Culture & Mission**: Described as “the fastest-growing tech company in our space”; teams are encouraged to tackle complex global tax challenges with autonomy and collaboration. ([fonoa.com/company/careers](https://www.fonoa.com/company/careers))
- **Work Model**: Hybrid and remote opportunities available (depending on role); regular office meetups and team offsites. ([fonoa.com/company/careers](https://www.fonoa.com/company/careers))
- **Perks & Benefits**:
  - Competitive salary and equity stake.
  - 25 days paid time off (PTO).
  - Home office allowance for remote setup.
  - Bi-weekly team lunches.
  - Annual all-company trip (“FUNoa”) for learning and bonding.
- **Engineering & Growth**: Strong focus on engineering quality (Senior/Staff roles open in AI, frontend, data). 24% of employees are in technical departments. ([linkedin.com](https://www.linkedin.com/company/fonoa))
- **Diversity**: Operates across 18 countries with distributed teams, offering international exposure.

## Sources
1. [fonoa.com](https://www.fonoa.com/) – Product descriptions, mission, customer logos, company numbers.
2. [fonoa.com/company/about](https://www.fonoa.com/company/about) – Founding story, funding news ($110M raise + PwC acquisition), Sifted recognition.
3. [fonoa.com/company/careers](https://www.fonoa.com/company/careers) – Benefits, culture, hiring process, hybrid/remote policy.
4. [linkedin.com](https://www.linkedin.com/company/fonoa) – Employee count, revenue, funding, headcount growth, founders, exec team.
5. [cbinsights.com](https://www.cbinsights.com/company/fonoa) – Total funding amount ($195M), latest round details.

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