--- title: 'Senior RevOps Systems Manager at Topline Pro' canonical: 'https://feeny.ai/job/senior-revops-systems-manager-topline-pro-brooklyn-rcbp6983thy8' type: 'job' last_seen: '2026-09-06' --- # Senior RevOps Systems Manager at Topline Pro - **Company:** Topline Pro - **Location:** Brooklyn, NY - **Employment:** full-time - **Posted:** 2026-07-27 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/topline-pro/b1abe104-c126-4773-b6b8-bcc6db678168 ## Job description ## About the Role We're hiring a Senior RevOps Systems Manager to join our Revenue Operations team here in NYC. This is an opportunity to serve as the connective tissue between Sales, Marketing, and Customer Success, and to have significant impact on how our go to market motion runs. You'll own our GTM tech stack: the tools, processes, and integrations that power our go to market motion, and bring the experience and instincts to evolve it as we scale. This is a high ownership role for someone who doesn't need to be handed a playbook. You'll come in with opinions, build the right systems, and hold yourself accountable for outcomes, not just outputs. ⚡ What you'll do HubSpot Administration & Platform Ownership - Serve as the senior HubSpot administrator and work with cross functional stakeholders to determine business need and structure for new hubs (e.g Service Hub) - Own platform architecture: pipelines, lifecycle stages, workflows, custom properties, permissions, and reporting infrastructure - Set the standard for how the platform is configured, documented, and maintained as the business grows Tech Stack Ownership & Strategy - Own the GTM stack end to end, including integrations, data flows, and system health across tools - Lead tool evaluations with structured analysis and a clear recommendation, not just a feature comparison - Proactively identify gaps, redundancies, and opportunities before they become problems Process Design & Insights - Partner with RevOps leadership and cross-functional stakeholders to turn business needs into scalable system solutions - Drive process improvements across the lead-to-revenue lifecycle Troubleshooting & Cross-Functional Partnership - Be the team's primary troubleshooter: diagnose cross-system issues end to end and communicate clearly - Translate between technical complexity and business impact for stakeholders at all levels, turning business requirements into technical systems solutions 🎯 What we're looking for - 5+ years in a systems administration or GTM operations role with demonstrated ownership across a full stack - Deep, admin-level HubSpot expertise; HubSpot certifications strongly preferred - Track record of building and improving GTM systems, not just maintaining them - Strong analytical instincts: you know what questions to ask of the data and how to surface what matters - Comfortable operating with autonomy; you figure things out, document what you find, and communicate proactively - Experience partnering across Sales, Marketing, and CX at a fast-moving company ## What you bring - Sharp problem-solving instincts, especially in fast-moving, ambiguous situations - Confidence to make decisions with best-available rather than perfect information - A drive to understand why your systems behave the way they do, not just that they work, but how - Excellent written and verbal communication skills - A team-first mentality and a love of learning - Low ego, high energy 🙌 What we offer - Competitive Compensation ($140K-$160K base) and meaningful equity - Full Medical, Dental, and Vision Health Coverage - Computer and workspace enhancements - 401(k) plan (non-matching) - Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year - Company-paid Wellhub membership for fitness and wellness - Dinner covered with Uber Eats, plus a stocked kitchen to keep you fueled - Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros ## 🏠 ABOUT TOPLINE PRO We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro was co-founded by Nick Ornitz https://www.linkedin.com/in/nick-ornitz-766935a5/ (CEO) and Shannon Kay https://www.linkedin.com/in/shannonekay/ (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024 https://www.prnewswire.com/news-releases/topline-pro-named-to-2023-smbtech-50-301805646.html. We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear. We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply. Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds. ## About Topline Pro ## Company Overview - **One-liner**: Topline Pro provides an AI-powered platform that helps home service professionals generate websites, manage marketing, handle sales, and streamline operations to grow their businesses. - **Entity Type**: Private (Series B) - **Headquarters**: New York, New York, United States - **Founded**: 2020 - **Founders**: Nick Ornitz (Co-Founder & CEO), Shannon Kay (Co-Founder & COO) ## Core Business - Primary industry/industries: Home Services Technology, AI-powered SaaS for SMBs - Target customers: Home service professionals (roofers, landscapers, electricians, plumbers, etc.), ranging from solo operators to growing teams - Mission or purpose statement: To empower SMBs with AI that gets work done—helping them win work, do work, and get paid. The company aims to be an “unfair advantage” for pros too busy doing the work to manage their online presence. ## Products & Services - **Topline Pro Platform (AI Sales Assistant & Marketing Suite)**: An integrated SaaS platform that includes: - **AI Website Builder**: Rapidly creates custom, SEO-optimized websites for pros. - **Prospect Feed**: Surfaces local jobs as they appear for instant action. - **AI Lead Response**: Automatically responds to new inquiries to capture leads. - **Review Management**: Collects and shares 5-star reviews to build trust. - **Social Media & Content Automation**: Auto-posts content to keep businesses visible. - **Invoicing & Payments**: Sends invoices, accepts online payments, and automates reminders. - **Customer Hub**: Centralizes all customer details, history, and communication. - **Calendar Management**: Provides an organized, conflict-free scheduling system. - **Targeted Advertising**: Optimizes ads to put pros in front of ready-to-hire customers. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metrics**: - **Total Funding**: $44.13M (including a $27M Series B raised approximately one year ago) - **Revenue Booked for Customers**: Over $655M - **Positive Reviews Generated**: Over 100M - **Small Businesses Powered**: 30K+ - **States Served**: 30+ U.S. states - **Notable Investors**: Y Combinator (Winter 2021 batch) and other world-class investors (specific names not fully listed, but the company states it is “supported by world-class investors who believe in our mission”) - **Growth Signals**: Raised a $27M Series B; reports $655M+ in revenue booked for customers; serves thousands of home service pros across 30+ states; team size has grown significantly (listed as 28 on YC but appears larger based on leadership team structure). ## Competitive Advantages - **AI-First, Done-for-You Approach**: Unlike DIY website builders, Topline Pro’s AI acts as a “real teammate” that handles website creation, review collection, lead response, and content posting automatically. - **Vertical Focus**: Solely dedicated to the home services industry, allowing deep specialization in the workflows and needs of pros like roofers and landscapers. - **Unified Platform**: Replaces the need for pros to piece together disparate tools (website builder, CRM, invoicing, marketing) with a single, integrated solution. - **Proven Results**: Tangible metrics (over $655M in revenue booked, over 100M reviews generated) demonstrate strong product-market fit and customer value. ## Strategic Focus - **Scaling the Platform**: Using the $27M Series B to expand product capabilities and market reach. - **Deepening AI Capabilities**: Continuing to build AI that automates more of the business management workload for pros. - **Growing the Customer Base**: Expanding from thousands to tens of thousands of small businesses across more U.S. states. ## Why Work Here - **High-Impact Mission**: The company is “building for builders,” serving a massive, underserved market of home service pros who are skilled at their craft but struggle with business management. - **Strong Growth Trajectory**: As a well-funded Series B company (raised $27M), Topline Pro is in a high-growth phase, offering opportunities for ownership and impact. - **Culture & Values**: Emphasizes speed, big thinking, and celebration of wins. Core values include “Be an Owner,” “Think Big, Learn Fast,” and “One Team, One Dream.” - **Work Environment**: In-person collaboration is valued, with offices in Brooklyn and Boston. The team also has retreats and a “pod culture” with monthly budgets for connection. - **Benefits**: Comprehensive medical, dental, and vision plans; monthly wellness stipend; 401(k) plan; monthly AI tool stipend; yearly professional development budget; top-tier work equipment. - **Leadership**: Led by founders Nick Ornitz (CEO) and Shannon Kay (COO), with a strong leadership team including a VP of Engineering, VP of Data, VP of Sales, and Head of Design. ## Sources 1. [toplinepro.com](https://www.toplinepro.com/) 2. [toplinepro.com/careers](https://www.toplinepro.com/careers) 3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/topline-pro) 4. [cbinsights.com](https://www.cbinsights.com/company/prophone-1) 5. [ycombinator.com](https://www.ycombinator.com/companies/topline-pro) ## Other roles at Topline Pro - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-topline-pro-boston-5smjh3jdgxzt) — Boston, MA - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-topline-pro-brooklyn-e2yt41yxq3k7) — Brooklyn, NY - [Recruiter](https://feeny.ai/job/recruiter-topline-pro-brooklyn-kj1vxn8fh40a) — Brooklyn, NY - [Recruiter (5 Month Contract)](https://feeny.ai/job/recruiter-5-month-contract-topline-pro-brooklyn-a8mge8wks9x1) — Brooklyn, NY - [Staff Analytics Engineer](https://feeny.ai/job/staff-analytics-engineer-topline-pro-boston-wgt6pqm13n1d) — Boston, MA - [Field Marketing & Events Specialist](https://feeny.ai/job/field-marketing-events-specialist-topline-pro-brooklyn-n574kn1zxr93) — Brooklyn, NY - [Customer Support Team Manager](https://feeny.ai/job/customer-support-team-manager-topline-pro-brooklyn-jm3h8n036s6w) — Brooklyn, NY - [Business Development Representative - October Cohort](https://feeny.ai/job/business-development-representative-october-cohort-topline-pro-brooklyn-nr0cx5kgzrkb) — Brooklyn, NY - [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-topline-pro-boston-jr486v64yjq8) — Boston, MA - [Sales Enablement Manager](https://feeny.ai/job/sales-enablement-manager-topline-pro-brooklyn-7xx6840tvyn5) — Brooklyn, NY