---
title: 'Senior Ride-Hail Supply Program Manager - UK at Waymo'
canonical: 'https://feeny.ai/job/senior-ride-hail-supply-program-manager-uk-waymo-london-5645b0s8wxsc'
type: 'job'
last_seen: '2026-10-28'
---

# Senior Ride-Hail Supply Program Manager - UK at Waymo

- **Company:** Waymo
- **Location:** London, United Kingdom
- **Compensation:** £92k–£97k
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-28
- **Apply:** https://careers.withwaymo.com/jobs?gh_jid=8281686

## Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

The UK Operations Team is responsible for delivering Waymo service across UK cities. This role works closely with Product, Operations Partnerships, Engineering, Global Operations, Ops Planning, Finance, Safety, Policy and business partners.

We are seeking a confident, decisive, and results-oriented leader to join our team as a Supply Operations Manager. This role demands an individual who thrives in fast-paced, dynamic environments, excels at managing cross-functional teams, and is committed to driving operational success and market excellence for our autonomous ride-hailing service. You'll foster strong partnerships, champion continuous improvement, and leverage data analytics to monitor market health, identify trends, and implement proactive strategies to balance demand and supply, ultimately driving innovation and long-term success.

In this hybrid role, you will report to the Country Lead within the European Market Operations Team.

You will:

- Strategic Leadership (Partner Support/Management): Strategic and decisive leadership to manage and optimize daily partner operations, fostering a high-performance culture emphasizing collaboration and accountability, escalating product issues while supporting partner multi-facility operations (partner results) to ensure strict adherence to all safety, compliance, and regulatory protocols.
- Commercialization: Primary liaison to support internal stakeholders in expanding the market by providing guidance and expertise, communicating with all stakeholders to ensure alignment, monitoring progress, identifying potential issues, and developing contingency plans to ensure the success and sustainability of the market scale.
- Supply & Demand Planning: Manage Supply & Demand Planning by ensuring that staffing levels align with operational needs and in-service supply.
- Continuous Improvement: Must be continuously monitoring and improving processes, systems, and performance metrics to drive efficiency and productivity, and reduce costs.
- Co-Lead Market Expansion: Strategically expand the market by executing innovative initiatives with partners, leveraging data insights, and applying critical thinking to identify opportunities and resolve challenges effectively.
- Build Collaborative Partnerships: Build and maintain strong partnerships across the company and with partners, ensuring alignment with organizational standards, goals, and a shared commitment to success.
- Drive Sustainable Outcomes: Serve as a trusted leader with a continuous improvement mindset, consistently monitoring and enhancing processes, systems, and performance metrics to drive operational excellence, strengthen stakeholder alignment, and deliver measurable, sustainable results, all while boosting efficiency, productivity, and reducing costs.
- Maximize Market Profitability: Manage departmental budgets, identifying and implementing cost-saving initiatives, and monitoring key performance indicators to effectively allocate resources and ensure all operational initiatives align with financial parameters and organizational goals.

You have:

- 10+ years of experience in operations management, preferably managing daily operations in a fast-paced environment in fleet management, transportation, or logistics, with a deep understanding of safety.
- Bachelor's degree, or in lieu of a degree, an additional 6+ years of work experience in a combination of program management, business operations, strategy consulting, planning, or equivalent fields.
- Excellent leadership skills, including the ability to motivate & lead by influence partner teams, develop and execute strategies, and drive performance improvement.
- Ability to deal with multiple conflicting priorities and stakeholder issues while driving towards pragmatic decisions/actions.
- Strong analytical and problem-solving skills to identify and address performance issues proactively, preferably using data analytics tools and reporting software to track key metrics and performance trends.
- Strong communication and presentation skills showcasing an ability to influence people to contribute to continuous improvement of operations.

We prefer:

- Experience in Ride-Hail & Transportation: Direct experience in the ride-hailing or broader transportation industry is a significant plus.
- Data-Driven Decision Making: Proficiency in leveraging data analytics and reporting tools to monitor market health and inform strategic decisions is essential. Experience with SQL and data mining is highly preferred.
- Operational Management Experience: A background in general operations management, vendor management in addition to the minimum requirements, would be beneficial.
- Continuous Improvement Mindset: A demonstrated history of identifying and implementing process improvements to increase efficiency and reduce costs.
- Strategic & Decisive Leadership: The ability to provide clear, strategic leadership and make quick decisions in a fast-paced environment.

The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range £92,000—£96,500 GBP

## About Waymo

## Company Overview
- **One-liner**: Waymo is an autonomous driving technology company that develops and operates the Waymo Driver, a self-driving system used for ride-hailing and trucking, with a mission to be the world’s most trusted driver.
- **Entity Type**: Private (subsidiary of Alphabet Inc., the parent company of Google)
- **Headquarters**: Mountain View, California, USA
- **Founded**: 2009 (as the Google self-driving car project); became an independent company under Alphabet in 2016
- **Founders**: The project was initiated by Sebastian Thrun (Google X), with key early contributions from Anthony Levandowski and others. Current leadership is Co-CEOs Tekedra Mawakana and Dmitri Dolgov, and Chief Safety Officer Mauricio Peña.

## Core Business
- **Primary industry/industries**: Autonomous vehicles, self-driving technology, ride-hailing, autonomous trucking, mobility-as-a-service
- **Target customers**: B2C (riders via Waymo One), B2B (fleet operators, logistics companies, and partners), and enterprise (autonomous trucking and delivery)
- **Mission or purpose statement**: “To be the world’s most trusted driver.” Waymo aims to save lives, drive inclusive mobility, and improve the state of the planet by making transportation safer, more accessible, and sustainable.

## Products & Services
- **Waymo One**: The world’s first commercial autonomous ride-hailing service. Offers fully driverless rides to the public in Metro Phoenix, San Francisco, and Los Angeles. The fleet is now all-electric (Jaguar I-PACE).
- **Waymo Via**: Autonomous trucking and logistics service for freight movement, operating with partners to move goods on highways.
- **Waymo Driver**: The company’s core autonomous driving system (software + hardware stack). It is designed to be integrated into various vehicle platforms for ride-hailing, trucking, and delivery.
- **Waymo Open Dataset**: A publicly available dataset of autonomous driving sensor data, provided to researchers to accelerate breakthroughs in the field.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as a private subsidiary of Alphabet). Alphabet’s market cap is ~$2 trillion (as of mid-2025). Waymo is considered Alphabet’s most valuable “Other Bet.”
- **Key Metric**: Over 20 million rider-only (fully autonomous) rides served as of early 2025. 94% fewer serious injury crashes compared to human drivers over the same distance in operating cities.
- **Notable Investors/Partners**: Alphabet Inc. (parent company). Partners include Jaguar Land Rover (vehicle supply), Daimler Trucks (trucking), and various fleet operators and delivery services.
- **Growth Signals**: Rapid geographic expansion (largest fully autonomous service area in the world at 180 sq miles in Phoenix); transition to an all-electric fleet; expansion into Los Angeles and San Francisco; growing public trust (93% rider satisfaction rate); continuous hiring across engineering, operations, and AI.

## Competitive Advantages
- **First-mover & scale**: Waymo is the only company operating a fully autonomous, commercial, paid ride-hailing service across multiple major US cities, with millions of real-world miles driven without a human safety driver.
- **Deep Alphabet backing**: Access to vast resources, AI talent (DeepMind/Google Brain), and infrastructure (Google Maps, Cloud, AI chips).
- **Safety track record**: Publicly released data showing a 82-94% reduction in injury-causing crashes compared to human drivers, building regulatory and public trust.
- **Full-stack approach**: In-house development of hardware (LIDAR, cameras, radar), software (perception, planning, simulation), and operations (fleet management, rider experience).

## Strategic Focus
- **Scaling safely**: Expanding service areas (adding more cities and suburbs) while maintaining a strong safety record.
- **All-electric fleet**: Transitioning the entire Waymo One fleet to zero-emission vehicles (Jaguar I-PACE) to align with sustainability goals.
- **Trucking & logistics**: Growing Waymo Via to capture the massive autonomous trucking market, partnering with OEMs and shippers.
- **AI & simulation**: Using advanced AI (including large models and generative AI) to improve the Waymo Driver’s decision-making and simulation-based validation.
- **Accessibility & inclusive mobility**: Designing for riders with disabilities, older adults, and underserved communities to ensure transportation is available to all.

## Why Work Here
- **Impact**: Work on technology that directly saves lives (1.4M traffic deaths globally each year) and reshapes the future of transportation.
- **Culture**: Waymo describes itself as a place for “ambitious thinkers and relentless problem solvers” with a deep respect for getting every detail right. Values include safety, innovation, and responsibility.
- **Teams**: Opportunities across Software Engineering, Hardware Engineering, AI Foundations, Product & Design, Operations & Supply Chain, Safety, Policy, and General & Administrative roles.
- **Internships**: Strong early-career program with internships for Bachelors, Masters, MBA, and PhD candidates, often leading to full-time offers.
- **Hiring process**: Transparent and structured. Includes an initial recruiter screen, 1-2 phone/video interviews, and a virtual onsite (up to 5 interviews). Emphasizes problem-solving, collaboration, and real-time thinking. AI tools are not permitted during technical assessments to ensure fair evaluation.
- **Remote/hybrid policy**: The careers page lists both on-site and remote roles, with most engineering and operations roles based in Mountain View, San Francisco, or other US locations.
- **Benefits**: Top-notch benefits, unique learning opportunities, thoughtful community engagement, and meaningful gatherings. Specific perks are not detailed publicly but are described as comprehensive.

## Sources
1. [Waymo.com](https://waymo.com/) – Official company website (mission, history, safety data)
2. [Waymo About Page](https://waymo.com/about/) – Company history, leadership, and milestones
3. [Waymo Careers Page](https://careers.withwaymo.com/) – Culture, teams, hiring process, benefits
4. [Waymo Open Roles](https://careers.withwaymo.com/jobs/search) – Current job listings and departments
5. [Waymo How We Hire](https://careers.withwaymo.com/how-we-hire) – Interview process, tips, and accessibility

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