--- title: 'Senior Sales Development Representative (#2) at OpenObserve Inc.' canonical: 'https://feeny.ai/job/senior-sales-development-representative-2-openobserve-inc-united-states-ennxmct52ne1' type: 'job' last_seen: '2026-09-11' --- # Senior Sales Development Representative (#2) at OpenObserve Inc. - **Company:** OpenObserve Inc. - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-01-15 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/openobserve-careers/41a49bd4-6a49-4610-886e-f4f3866cd90e ## Job description ## ABOUT US OpenObserve is a fast-growing, developer-forward observability platform built for modern, high-scale systems. We help engineering teams ship faster and sleep better by making logs, metrics, and traces radically simpler, faster, and more cost‑efficient. With a cloud-native architecture and smart indexing, OpenObserve delivers real-time insights without the usual complexity or runaway costs—so teams can focus on building, not babysitting infrastructure. We’re backed by leading investors and trusted by innovative companies across SaaS, fintech, e‑commerce, and enterprise. Customers choose OpenObserve to unify observability, slash spend, and accelerate incident response, all while improving developer experience. Our culture is product-obsessed, customer-driven, and high ownership. We move quickly, value clarity, and empower people to take big swings. If you’re energized by building category-defining products and scaling go-to-market at a startup pace, you’ll feel at home here. ## ABOUT THE ROLE Reporting directly to the Chief Revenue Officer, the Senior Sales Development Representative will own inbound and outbound qualification, nurturing of leads and the creation of sales pipeline. You will play a crucial role in building our pipeline by connecting with prospective clients who can benefit from our cutting-edge open-source observability tool. In this role, you will engage with potential customers—primarily VPs of Engineering and technical leaders—to understand their goals and challenges. You’ll leverage your technical insight to personalize outreach, nurturing leads from signup to interest, and helping qualify them for a productive engagement with our sales and technical teams. If you have a blend of sales acumen, technical understanding, and a passion for identifying customer needs, we’d love to meet you! As a senior SDR/manager-track hire, you will both execute high-quality outreach and help design the playbooks, cadences, and reporting that scale our program. If you’re passionate about helping technical teams succeed and want to grow your career in a high-impact sales role, apply today! ## GENERAL RESPONSIBILITIES - Lead generation: Research target accounts and personas; run multi-channel outbound (email, phone, LinkedIn, events) to generate qualified pipeline. - Lead qualification and follow-up: Engage signups quickly; discover use cases, assess fit and urgency, and advance or route effectively. - Prospect research: Identify technical decision-makers; tailor outreach to their stack, priorities, and business impact. - Personalized outreach: Craft segment- and persona-specific sequences; A/B test hooks focused on pain points (cost control, Kubernetes complexity, alert noise). - Outbound playbooks: Draft and optimize sequences, phone scripts, and LinkedIn messages; document plays and iterate based on data. - Build relationships: Act as a trusted advisor in early interactions; guide prospects toward productive evaluations and meetings. - Collaboration: Align with Sales and Marketing on ICP, campaigns, qualification criteria, and territory plans. - Pipeline management: Maintain clean CRM hygiene; log activities, schedule follow-ups, and manage progression to SQL. - Market intelligence: Capture insights to inform product positioning and marketing content; surface emerging use cases. - Leadership (manager-track): Mentor junior SDRs, contribute to hiring and onboarding, and help establish team standards and dashboards. ## WE’RE LOOKING FOR SOMEONE WHO: - Technical background: 3–5 years as an SDR selling devtools/infra/observability or into engineering organizations, with a track record of exceeding targets. - Understanding of developer tools: Familiarity with CI/CD, DevOps, cloud, Kubernetes, and logs/metrics/traces; able to articulate developer-centric value. - Strong communication skills: Clear, concise writing and discovery; comfortable with technical and non-technical stakeholders. - Analytical skills: Use data to guide outreach; measure and improve sequence performance and conversion. - Self-motivated and goal-oriented: High ownership, resourceful, and effective at prioritization in a fast-paced startup. - Adaptability and creativity: Iterate quickly, test new ideas, and solve problems with curiosity and positive energy. ## WHAT WE OFFER - Growth: Early chance to shape the SDR function, help hire additional SDRs, and progress to Team Lead, AE, or Manager roles. Mentorship by the Chief Revenue Officer. - Compensation: Competitive base + commission + equity. - Benefits: Full benefits, flexible work schedule, and unlimited vacation. - Culture: High-ownership, product-obsessed, customer-driven team building category-defining observability. ## LOCATION Remote. Timezone overlap for core collaboration hours; occasional travel for events or team offsites. ## About OpenObserve Inc. ## Company Overview - **One-liner**: OpenObserve is an open-source, cloud-native observability platform that unifies logs, metrics, traces, and real user monitoring into a single, high-performance solution. - **Entity Type**: Private (Series A – $10M raised in April 2026, led by Dell Technologies Capital and Nexus Venture Partners) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Prabhat Sharma (Founder & CEO) ## Core Business - Primary industry: Observability, DevOps, Platform Engineering, IT Infrastructure Monitoring - Target customers: B2B – DevOps and platform engineering teams at startups, SMBs, and Fortune 100 enterprises. Over 6,000 organizations use the platform. - Mission or purpose statement: To provide high-performance, unified observability for the AI era, with open standards and no vendor lock-in. ## Products & Services - **OpenObserve Platform**: A unified observability platform (SaaS / self-hosted) that combines logs, metrics, traces, real user monitoring (RUM), dashboards, alerts, and session replay. Supports SQL and PromQL, deploys as a single binary or Helm chart, and stores data on cost-efficient object storage (S3, MinIO, GCS, Azure Blob). - **AI SRE Agent**: Built-in AI assistant that converts natural language to SQL/PromQL, summarizes log patterns, correlates alerts into incidents, identifies root causes, and generates dashboards from plain English descriptions. - **OpenObserve Cloud**: Fully managed, zero-infrastructure option with transparent, ingestion-based pricing (no per-host, per-user, or per-metric charges). - **Self-Hosted Enterprise**: Free up to 50 GB/day ingestion, includes SSO, RBAC, audit trail, and federated search. ## Market Standing - **Valuation**: Not publicly disclosed (private company). - **Key Metric**: Total funding of **$13.6M** across two rounds (Seed $3.6M in March 2022, Series A $10M in April 2026). Annual revenue reported as **$250,000** (early-stage). - **Notable Investors/Partners**: Dell Technologies Capital, Nexus Venture Partners, and 12 seed investors. - **Growth Signals**: - 31 employees (+25% YoY headcount growth). - 19,000+ GitHub stars on the open-source repository. - Over 6,000 organizations using the platform, including Fortune 100 companies ingesting 2+ PB/day. - Engineering team distributed across North America and Asia (5+ time zones). - 140x lower storage costs than Elasticsearch, 8–10x lower total cost vs. Datadog. ## Competitive Advantages - **Unified Single Binary**: Replaces fragmented stacks (e.g., Grafana LGTM, ELK) with one platform – no need to stitch together multiple components. - **Cost Efficiency**: Columnar storage with Apache Parquet achieves ~40x compression; uses cheaper object storage; flat per-GB ingestion pricing with unlimited users. - **Open Source & Open Standards**: AGPL-3.0 licensed, OpenTelemetry native, supports SQL and PromQL – no proprietary query language or vendor lock-in. - **Performance**: Built in Rust; query engine (DataFusion) returns results on 1 PB of data in ~2 seconds; stateless architecture for horizontal scaling. - **Built-in AI**: AI SRE Agent and natural language querying reduce alert fatigue and speed up root cause analysis – no need for separate incident management tools. ## Strategic Focus - **Market Expansion**: Growing enterprise adoption, especially among Fortune 100 companies. Recent $10M Series A will fuel product development and go-to-market. - **AI & Automation**: Deepening AI capabilities (MCP support, automated root cause analysis) to differentiate from legacy observability tools. - **Open Source Community**: Continuing to build a strong community around the open-source project (19k+ stars, active contributions) to drive adoption and feedback. - **Cloud-Native & Kubernetes**: Optimizing for Kubernetes deployments, Helm charts, and OpenTelemetry Collector integration. ## Why Work Here - **Remote-First Culture**: Work from anywhere; distributed team across North America and Asia (5+ time zones). Offices in San Francisco and India. - **Innovation Focus**: Encourages creative thinking, time for exploration, and experimentation. Built with modern stack: Rust, Go, TypeScript, React, Vue.js, Kubernetes, Docker, AWS, Azure, gRPC, ArgoCD, Terraform. - **Growth Opportunities**: Dedicated budgets for conferences, courses, and certifications; continuous learning environment. - **Inclusive & Diverse**: Team communicates in 8+ languages; inclusive culture with global perspectives. - **Equity & Benefits**: Meaningful equity participation, competitive health benefits, and wellness programs. - **Engineering Principles**: Performance-first, scalability by design, test-driven development, CI/CD, security at every layer. - **Open Source Contribution**: Work on a fully open-source product; contribute back to the community. ## Sources 1. [OpenObserve Website](https://openobserve.ai/) 2. [OpenObserve Careers Page](https://jobs.ashbyhq.com/openobserve-careers/) 3. [Built In – OpenObserve Profile](https://builtin.com/company/openobserve) 4. [LinkedIn – OpenObserve](https://www.linkedin.com/company/openobserve) ## Other roles at OpenObserve Inc. - [DevOps Engineer](https://feeny.ai/job/devops-engineer-openobserve-inc-india-ep3pts0t0q13) — India - [Developer Advocate](https://feeny.ai/job/developer-advocate-openobserve-inc-india-wvsp5n88y9bz) — India - [Growth Marketer](https://feeny.ai/job/growth-marketer-openobserve-inc-united-states-tya3earbbzhs) — United States - [Account Executive (SMB/Commercial)](https://feeny.ai/job/account-executive-smb-commercial-openobserve-inc-united-states-6gt4yak7t3hb) — United States - [Senior Sales Development Representative](https://feeny.ai/job/senior-sales-development-representative-openobserve-inc-united-states-n49a2zw2rctv) — United States